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By Prakash Raval
• Define and describe business processes and their
relationship to information systems.
• Describe the information systems supporting the major
business functions: sales and marketing, manufacturing
and production, finance and accounting, and human
resources.
• Evaluate the role played by systems serving the various
levels of management in a business and their relationship
to each other.
• Explain how enterprise applications and intranets
promote business process integration and improve
organizational performance.
• Assess the role of the information systems
function in a business.
• Business processes
• How information technology enhances business
processes: efficiency and transformation
The Order Fulfillment Process
Fulfilling a customer order involves a complex set of steps that
requires the close coordination of the sales, accounting, and
manufacturing functions.

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Business processes and information systems

  • 2. • Define and describe business processes and their relationship to information systems. • Describe the information systems supporting the major business functions: sales and marketing, manufacturing and production, finance and accounting, and human resources. • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other.
  • 3. • Explain how enterprise applications and intranets promote business process integration and improve organizational performance. • Assess the role of the information systems function in a business.
  • 4. • Business processes • How information technology enhances business processes: efficiency and transformation
  • 5. The Order Fulfillment Process Fulfilling a customer order involves a complex set of steps that requires the close coordination of the sales, accounting, and manufacturing functions.