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© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
© 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL
FORTUNE World's Most Admired Companies®
2014 | 2015 | 2016 | ...
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What Does it Take to Deliver a Solution to Process Over $2B in Loans from Inception to Production?

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SpringOne 2020
What Does it Take to Deliver a Solution to Process Over $2B in Loans from Inception to Production?

Srinivas Machani, Chief Architect at Fiserv
Clint Myers, Vice President, Architecture / CTO - AP at Fiserv

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What Does it Take to Deliver a Solution to Process Over $2B in Loans from Inception to Production?

  1. 1. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 20201 To move money and information in a way that moves the world Our Aspiration Clint Myers VP, CTO Account Processing Srinivas Machani Director, Architecture Account Processing
  2. 2. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 20202 Our Purpose: To deliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do U.S. Bank Account Processing Market Share 36% 4,000+ Financial Institutions
  3. 3. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 7,655 Approved Status Applications Totaling: $878M 3 18,000+ U.S. small businesses awarded loans ... …totaling nearly: $1.4B Tens of thousands of SBA PPP loan applications processed
  4. 4. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 20204 Applicant Portal Application Review Workflow Financial Institution Portal SBA Integration Fiserv SBA
  5. 5. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Deploy Design Research Develop “Vision without action is a daydream, but action without vision is a nightmare.” ― Kaihan Krippendorff Agility Time to Market
  6. 6. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Shift from a reactive to a pro-active strategy. Self-Healing Reliability
  7. 7. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Additional workers can be added or removed depending on the load Auto-Scaling Scalability
  8. 8. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Run more applications on less hardware Application Density Cost
  9. 9. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 20209 104,794new lines of code Orchestrating countless cloud containers via Tanzu Application Service, an enterprise Kubernetes platform for auto-scaling and self-healing Predictive load models defined minimum containers per microservice 436 28 days Code releases over 8 Developers 3 UX designers 2 QA 2 Architects
  10. 10. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 202010 Loans totaling nearly $1.4 Billion into the hands of small businesses “Fiserv helped us get over 2,000 PPP loans approved through the SBA in two days. This is a HUGE win for our company and our customers. With genuine tears in my eyes, and on behalf of our customers, our employees and our company…THANK YOU!” - Jeff Starke, CTO, Bank OZK
  11. 11. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Building Blocks CI/CD Jenkins, Artifactory, Twistlock API and DB Design Spring Boot Features and DB schema Infrastructure build out TAS/TKG, Splunk and APM 11
  12. 12. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 202012 Infrastructure and Data Flow
  13. 13. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020  Spring allowed us to develop simpler API  Spring Data JPA allowed us to develop API much more quickly  Spring multi-threading has enabled us to write scalable code  Few annotations/features allowed us to build first class API  @Async allowed us to process data asynchronously for 100s SBA loan applications simultaneously  spring-boot-starter-web; spring-boot-starter-data-jpa; spring-boot-starter-web-services Building API
  14. 14. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 202014 Account Processing Pull Docker containers Change Request 1 5 Service Point 2 3 BU Manager Operations Manager Auditing Product Deployment Manager 4 Development Manager Artifactory CI / CD Pipeline TAS
  15. 15. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Dynatrace APM – SBA API 15
  16. 16. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Dynatrace APM - Infrastructure 16
  17. 17. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Splunk - Logs 17
  18. 18. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 • Database Design • Naming conventions • Code simplification Learnings 18 • Spring Data JPA • Unintentional data mutation • Transaction boundaries
  19. 19. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Beyond SBA 19 Monolith
  20. 20. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Split Source Code (Domain Driven Design) 20 Account Management Payments Safe Deposit Box Servicing Stop & Hold Cards Party Party Account Rel Party Account Ser Document Man eAgreement Lending Collateral ePreferences
  21. 21. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Restructure Organization (Around Microservices) 21 Team A Team B Team C Team D Account Management Payments Stop & Hold Party Cards Document Man Safe deposit box Party Account Rel Lending E-Agreement Servicing Party Account Ser Collateral E-Preferences Superior focus on producing automated testing 71 Changes / Year 71 Changes / Year 67 Changes / Year 70 Changes / Year Teams balanced around the number of predictive changes in each microservice
  22. 22. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Containerize 22 Account Management Servicing Safe Deposit Box Payments Stop & Hold Party Account Ser Party Party Account Rel Collateral Cards Lending ePreferences Document Man eAgreement Utilize predictive load models to define minimum containers per microservice Orchestrate countless containers via TKG for auto-scaling and self-healing
  23. 23. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Follow Fiserv 23 To deliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do Our Purpose Twitter: Follow @Fiserv | LinkedIn: Connect Fiserv | Online: Fiserv.com
  24. 24. © 2020 Fiserv, Inc. or its affiliates. | FISERV CONFIDENTIAL FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Thank You! 24

SpringOne 2020 What Does it Take to Deliver a Solution to Process Over $2B in Loans from Inception to Production? Srinivas Machani, Chief Architect at Fiserv Clint Myers, Vice President, Architecture / CTO - AP at Fiserv

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