This document outlines an agenda for a Cloud-Native Roadshow presentation on microservices and Feedback Bot. The agenda includes discussions of microservices principles, an introduction to Feedback Bot and its architecture, a look at how Feedback Bot consumes external services, and how Feedback Bot handles failures gracefully. Key topics covered are microservices design, Feedback Bot's use of various Google Machine Learning services, service brokers and Pivotal Network tiles, and a tour of Pivotal Ops Manager.

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Cloud-Native Roadshow 2017
Denver

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Cameron Stewart @cws322

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Agenda
• Microservices
• Meet Feedback Bot
• Feedback Bot in Action
• Hold the phone, we just consumed what? A look at services…
• Feedback Bot and Handling Failure With Grace

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Microservices
• What are they?
• Why are we all trying to do this anyway?
• At scale
• Responsible microservices

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Microservices | What are they?
Loosely coupled service oriented
architecture with bounded contexts
Adrian Cockroft
If every service has to be updated in concert,
it’s not loosely coupled!
If you have to know about surrounding services,
you don’t have a bounded context.

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Kenny Bastani on Microservices
“A microservice is an application small enough
that an engineer new to the source code can
reason about it in a day or less.”

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Microservices | Why are we all trying to do this anyway?
Organizational Scale
Increased Agility
Increased Development Velocity
Cost efficient scaling
Faster onboarding
Attract more talented engineers
Autonomous Teams

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Microservices | At scale
Hey, who moved my complexity?

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Microservices | Responsible Microservices
• Automated Delivery Pipelines
• Consistent Provisioning
• Health Management
• Observability
• Dynamic Routing
• Language-Neutral Protocols
• Isolation of failure(s)

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Meet Feedback Bot

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Feedback Bot Architecture
HTTP/REST HTTP/REST

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Score
Magnitude
Positive
Response
Remorseful
Response
1.0-1.0
1.0+
0.0

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Meet Feedback Bot

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Agenda
• Microservices
• Meet Feedback Bot
• Feedback Bot in Action
• Hold the phone, we just consumed what? A look at
services…
• Feedback Bot and Handling Failure With Grace

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Services
• Consuming Google Machine Learning Services
• Services, Service Brokers and Tiles, Oh My!
• Tour of Ops Manager

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Services | Google ML Services
Vision API
Speech API
Translation API
Natural Language API

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Services | Google Cloud Natural Language API
Syntax Analysis
Entity Analysis
Multi language
Sentiment Analysis

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Services | Services, Service Brokers and Tiles, Oh My!
Service Instance
Service Broker
Pivotal Network Tile

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Services | Services, Service Brokers and Tiles, Oh My!
Service Instance
Service Broker
Pivotal Network Tile

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Feedback Bot Architecture
HTTP/REST HTTP/REST

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Services | A Brief Tour of Ops Manager

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Feedback Bot
and
Handling Failure With Grace

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Obligatory Netflix Reference

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Obligatory Netflix Reference

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Feedback Bot and Handling Failure With Grace

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Feedback Bot Architecture
HTTP/REST HTTP/REST

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Feedback Bot
and
Handling Failure With Grace

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Feedback Bot
HTTP/REST HTTP/REST

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Thanks!