2. PERSONAL PARTICULARS
SURNAME Ramathuthu
FIRST NAME Pfarelo
DATE OF BIRTH 22 November 1988
COMMONLY KNOWN AS Pfarelo
GENDER Male
CONTACT No 0760130322
Email address pfarelorama22@gmail.com
RESIDENTIAL ADDRESS Ivy Park Ext. 17, Ginger Str House No.15, Polokwane, 0699
LANGUAGES PROFICIENCY SPEAK READ WRITE
ENGLISH GOOD GOOD GOOD
ZULU GOOD GOOD GOOD
SEPEDI GOOD GOOD GOOD
SOTHO GOOD GOOD GOOD
XITSONGA GOOD GOOD GOOD
QUALIFICATIONS
QUALIFICATION INSTITUTION
Diploma in IT University of South Africa Current
Diploma in Technical Support Arise Business College 2009
Matric Luvhaivhai Secondary School 2007
SUMMARY OF SKILLS
1. Training Only
2. Limited Practical Experience
3. Thorough Practical Experience
4. Extensive Practical Experience
SKILLS MONTHS
Network Topologies 24
TCP / IP Protocol 24
Cisco Routers 24
Satellite Networks 24
Switches 24
Hardware and Software Support and Installations 24
Symantec Endpoint Protection Edition (i.e. Installing,
updating definitions files etc.)
24
PCAnywhere 24
Remote Desktop tools for Remote Support 24
Microsoft Networking and Operating System (XP, Vista) 24
Troubleshooting and Problem Solving Technical issues 24
Microsoft Desktop products ( Internet Explorer, Office
2007/2010, Outlook 2007 / 2010, WSUS etc.)
24
3. OTHER SKILLS MONTHS
VMware Technologies 24
Configuring HP ProLiant Servers 24
Symantec Anti-Virus 24
Windows Server 2003, 2008, 2012 24
Microsoft Exchange 2007 and 2010 24
Windows System Centre Operations Manager (SCOM) 24
REFERENCES
NAMES POSITION INSTITUTION NUMBER
Mr chauke MT IT Manager Dept. of Agric. Limp. 0828024359/0152943058
Mr SJ Monyemothatho SJ Manager SITA 0833767035/0152918075
Mr Sithubi NP Principal Luvhaivhai Sec. School 0839907631
4. CAREER HISTORY
EMPLOYER POSITION EMPLOYMENT DATES
SITA LAN and Desktop Technician 02/06/2014 to 31/05/2016
The One Professional College PC Technician
Network Administrator
Facilitator
01/03/2010 to 21/12/2012
Arise Business College PC Technician 14/01/2010 to 28/02/2010
EMPLOYMENT HISTORY
Company Name: SITA
Dates Employed: 02/06/2014 TO 31/05/2016
Position: LAN AND DESKTOP TECHNICIAN
Responsibilities:
Active Directory Support
User and desktop Support
Configure and troubleshoot application software and peripheral devices
Configure and troubleshoot network, internet and e-mails
Mobile Device Configurations (IOS, Android, Blackberry and Windows Mobile)
Service desk agent (BMC Remedy and CA Unicenter Service Desk Manager)
Server Support
Networking the Microsoft windows environment
Configuring servers (AD, WSUS, DHCP, SQL, DNS, Domain controller, SharePoint)
Logging calls on Service desk
LAN cabling and its infrastructure
Monitoring SCOM
Attending calls logged on helpdesk
Assisting other technician and call monitoring
Troubleshooting network points
Wireless Network Support
Anti-virus and intrusion detection System (Symantec)
Troubleshooting the CISCO IP phone and POP switches
Configuring Routers and switches
Patch Panel, Routers and Switches Configurations
5. Company Name: THE ONE PROFESSIONAL COLLEGE
Dates Employed: 01/03/2010 TO 21/12/2012
Position: PC TECHNICIAN, NETWORK ADMINISTRATOR,
FACILITATOR
Responsibilities:
Installing Computer Hardware & Software
Repairing Computers & Printers
Networking Protocol
Install, Configure & Optimize Network
Facilitating
Office work in general
Company Name: ARISE BUSINESS COLLEGE
Dates Employed: 14/01/2010 TO 30/03/2010
Position: PC TECHNICIAN
Responsibilities:
Installing Computer Hardware & Software
Repairing Computers & Printers
