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DIVERGENCE OR CONVERGENCE IN MANAGEMENT
APPROACHES OF WORKPLACE INNOVATION?
DR. P.R.A. OEIJ @Transform_H2020
INTERPRETATIONS OF WPI
01.
APPROACHES OF WPI
02.
STREAMS OF SOCIAL SCIENCE
03.
DIVERGENCE / CONVERGENCE?
04.
THE WAY FORWARD
05.
CONTENT OF MY TALK ON WORKPLACE INNOVATION [WPI]
Review & Categorisation: 170 publications deal with ‘workplace innovation’; 10 with ‘work design’: how is WPI used?
Overall commonality: ‘advancement’ of work, ‘good jobs’, ‘high road perspective’
1. INTERPRETATIONS OF WPI
-Report ‘Workplace innovation literature review: a
converging or diverging research field? A
preparatory study for a research agenda’,free
download: https://ap.lc/LZHDo
Overall commonality: ‘advancement’ of work, ‘good jobs’, ‘high road perspective’
Categorisation: 170 publications deal with ‘workplace innovation’; 10 with ‘work design’: how is WPI used?
Only used in title but not in text
Practice as innovation of the workplace / HRM practices to stimulate innovation
As a renewal itself, a new workplace practice / HPWS
Collaboration among agents and institutions to improve regional development or national innovation systems
Organisational renewal (other than HPWS), organisational innovation, innovation in the organisation
As a method to achieve workplace innovation
1. INTERPRETATIONS OF WPI
EXAMPLES
Wpi as input variable Wpi as output variable
Innovative behaviour Innovation
Organisation, Job, work design Job satisfaction
HR measures Better performance
Quality of work Quality of work
Decent contract, pay, employment
relations working conditions
Job / team crafting
Productivity
Sustainability
2. WPI APPROACHES
Type
Level
Fundamental research:
Testing models and
developing evidence-
based knowledge
Evaluation research:
Developing knowledge
for policy and practice
Practice & policy:
Programmes and
interventions
Persons and groups
Individual and team
behaviour
1
-WIS [McMurray]
2 3
-SMART [Parker]
Organisations
Production systems and
HR-systems
4
-WPI TNO-WEA [Oeij]
-MWIP [Kibowski]
-ERIM Monitor
[Volberda]
-ISHIP Index [Stam]
5
-EU 2014 [Kesselring]
-Eurofound 2015 [Oeij]
-WPI-index [Dhondt]
-Eurofound 2020 [Van
Houten]
6
-TWIN
[Amelsvoort/Hootegem]
-EUWIN Guide
[Totterdill]
-5th Element Model
[Totterdill]
Regional, National,
International institutions
High level / institutional
strategies and policy /
interventions
7 8
-National Programmes
in EU
-ESF
-My Enterprise 2.0
[Oeij]
-National Programmes
outside EU, like Korea
9
-Policy Model
[Alasoini]
-EUWIN Policy [EU]
-National Agencies
Advancement of work as a central theme
Four streams paying attention to ‘work’:
sociology & organisation research
safety science & organisation research
economics & strategy and HR research
psychology & behavioural research
3. STREAMS OF SOCIAL SCIENCE
Sociology
&
organisation
research
Safety
science
&
organisation
research
Economics
&
strategy
and
HR
research
Psychology
&
behavioural
research
Until 1950 - Between 1950 and 1980 - Between 1980 and 2000 - Between 2000 and 2021 -
Sociotechnical
systems
design
Human relations -
Tavistock
Humanisierung
der Arbeit -
Germany
Labour
process
approach
Democratic dialogue
- Scandinavia
Modern
sociotechnics-
The Lowlands
Workplace
innovation – EU
variant
Fifth
Element
Strategic
choice
High Reliability
Organisations Resilience
Engineering
Resource
Based View of
the firm
High
Performance
Work Systems
Dynamic
Capabilities
approach
Managerial
Technology
ERIM Monitor
ISHIP Index
High Road
Perspective
Quality of
work
Job Content
Questionnaire
/ Job
Characteristics
Model
JCDS Model
JD-R Model
Innovative
work
behaviour
Relational
coordination
Job design /
work design
Workplace
Innovation
Scale
SMART
Work
design
model
Job crafting
TOP model
Normal
Accident
Theory
Theory of the
firm
Autonomous
teams
General /
open systems
theory
Complex
systems theory
Social Psychology
of Organizing Profes-
sional
autonomy
Good jobs
strategy
(EXTERNAL) DRIVERS
 Technology, digitalisation
 Crises: Corona, Climate, Energysources, Russia-Ukraine war
Different scientific disciplines, different insights
Convergence towards urgency of drivers?
Diverging political, economic and managerial viewpoints
Common awareness: need for human-centric perspective?
Geographical / continental differences
4. CONVERGENCE OR
DIVERGENCE?
Digital technology: augment or replace workers (strategic choice option)
Managerial philosophy: decent jobs or jobs without meaningful inter-human relations (Top down vs bottom-up)
Controlling change and innovation: centralisation of command or dialogue and shared interests
Growing complexity: simplification of reality or mutual engagement in shaping the future
Role of capital: short term shareholder interest or ongoing investment in human capital / sharing profits
‘Easter Island syndrome’: race to the bottom (consume all resources) or defining a challenging collective endeavour
What choices are made, will determine (more than) our jobs > WPI is a ‘principal’ choice
5. THE WAY FORWARD: GOOD JOBS?
THANK YOU FOR YOUR
ATTENTION
-REFERENCE 
-CONTACT:
PETER.OEIJ@TNO.NL
Peter Oeij
Steven Dhondt
Adela McMurray
@Transform_H2020
https://ap.lc/LZHDo

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Divergence or convergence in Workplace Innovation approaches2_DEF_short.pdf

  • 1. DIVERGENCE OR CONVERGENCE IN MANAGEMENT APPROACHES OF WORKPLACE INNOVATION? DR. P.R.A. OEIJ @Transform_H2020
  • 2. INTERPRETATIONS OF WPI 01. APPROACHES OF WPI 02. STREAMS OF SOCIAL SCIENCE 03. DIVERGENCE / CONVERGENCE? 04. THE WAY FORWARD 05. CONTENT OF MY TALK ON WORKPLACE INNOVATION [WPI]
  • 3. Review & Categorisation: 170 publications deal with ‘workplace innovation’; 10 with ‘work design’: how is WPI used? Overall commonality: ‘advancement’ of work, ‘good jobs’, ‘high road perspective’ 1. INTERPRETATIONS OF WPI -Report ‘Workplace innovation literature review: a converging or diverging research field? A preparatory study for a research agenda’,free download: https://ap.lc/LZHDo
  • 4. Overall commonality: ‘advancement’ of work, ‘good jobs’, ‘high road perspective’ Categorisation: 170 publications deal with ‘workplace innovation’; 10 with ‘work design’: how is WPI used? Only used in title but not in text Practice as innovation of the workplace / HRM practices to stimulate innovation As a renewal itself, a new workplace practice / HPWS Collaboration among agents and institutions to improve regional development or national innovation systems Organisational renewal (other than HPWS), organisational innovation, innovation in the organisation As a method to achieve workplace innovation 1. INTERPRETATIONS OF WPI
  • 5. EXAMPLES Wpi as input variable Wpi as output variable Innovative behaviour Innovation Organisation, Job, work design Job satisfaction HR measures Better performance Quality of work Quality of work Decent contract, pay, employment relations working conditions Job / team crafting Productivity Sustainability
  • 6. 2. WPI APPROACHES Type Level Fundamental research: Testing models and developing evidence- based knowledge Evaluation research: Developing knowledge for policy and practice Practice & policy: Programmes and interventions Persons and groups Individual and team behaviour 1 -WIS [McMurray] 2 3 -SMART [Parker] Organisations Production systems and HR-systems 4 -WPI TNO-WEA [Oeij] -MWIP [Kibowski] -ERIM Monitor [Volberda] -ISHIP Index [Stam] 5 -EU 2014 [Kesselring] -Eurofound 2015 [Oeij] -WPI-index [Dhondt] -Eurofound 2020 [Van Houten] 6 -TWIN [Amelsvoort/Hootegem] -EUWIN Guide [Totterdill] -5th Element Model [Totterdill] Regional, National, International institutions High level / institutional strategies and policy / interventions 7 8 -National Programmes in EU -ESF -My Enterprise 2.0 [Oeij] -National Programmes outside EU, like Korea 9 -Policy Model [Alasoini] -EUWIN Policy [EU] -National Agencies
  • 7. Advancement of work as a central theme Four streams paying attention to ‘work’: sociology & organisation research safety science & organisation research economics & strategy and HR research psychology & behavioural research 3. STREAMS OF SOCIAL SCIENCE
  • 8. Sociology & organisation research Safety science & organisation research Economics & strategy and HR research Psychology & behavioural research Until 1950 - Between 1950 and 1980 - Between 1980 and 2000 - Between 2000 and 2021 - Sociotechnical systems design Human relations - Tavistock Humanisierung der Arbeit - Germany Labour process approach Democratic dialogue - Scandinavia Modern sociotechnics- The Lowlands Workplace innovation – EU variant Fifth Element Strategic choice High Reliability Organisations Resilience Engineering Resource Based View of the firm High Performance Work Systems Dynamic Capabilities approach Managerial Technology ERIM Monitor ISHIP Index High Road Perspective Quality of work Job Content Questionnaire / Job Characteristics Model JCDS Model JD-R Model Innovative work behaviour Relational coordination Job design / work design Workplace Innovation Scale SMART Work design model Job crafting TOP model Normal Accident Theory Theory of the firm Autonomous teams General / open systems theory Complex systems theory Social Psychology of Organizing Profes- sional autonomy Good jobs strategy
  • 9. (EXTERNAL) DRIVERS  Technology, digitalisation  Crises: Corona, Climate, Energysources, Russia-Ukraine war Different scientific disciplines, different insights Convergence towards urgency of drivers? Diverging political, economic and managerial viewpoints Common awareness: need for human-centric perspective? Geographical / continental differences 4. CONVERGENCE OR DIVERGENCE?
  • 10. Digital technology: augment or replace workers (strategic choice option) Managerial philosophy: decent jobs or jobs without meaningful inter-human relations (Top down vs bottom-up) Controlling change and innovation: centralisation of command or dialogue and shared interests Growing complexity: simplification of reality or mutual engagement in shaping the future Role of capital: short term shareholder interest or ongoing investment in human capital / sharing profits ‘Easter Island syndrome’: race to the bottom (consume all resources) or defining a challenging collective endeavour What choices are made, will determine (more than) our jobs > WPI is a ‘principal’ choice 5. THE WAY FORWARD: GOOD JOBS?
  • 11. THANK YOU FOR YOUR ATTENTION -REFERENCE  -CONTACT: PETER.OEIJ@TNO.NL Peter Oeij Steven Dhondt Adela McMurray @Transform_H2020 https://ap.lc/LZHDo