1. Steve Hodgkinson
CIO
DEPARTMENT OF HUMAN
SERVICES & HEALTH, VIC
Mike Brett
General Manager – ICT
Infrastructure
DEPARTMENT OF
HUMAN SERVICES
John Sheridan
Chief Technology Officer
AUSTRALIAN GOVERNMENT
Aaron Liu
CIO
DEPARTMENT OF JUSTICE,
NSW
Benefits of attending
Design & implement an
as-a-service model
Overcome migration,
integration &
interoperability issues
Structure & maximise the
performance of your vendor
relationships
Measure as-a-service
outcomes
Key Speakers
Operating an
As-a-Service Model
28th & 29th July, 2015, Sketch, Docklands, Melbourne
Integration, scalability & enhanced service delivery in the public sector
phone 1300 316 882 fax 1300 918 334 registration@criterionconferences.com www.govcloudict.com
Register 3 delegates at the ‘standard
price’ & bring a 4th delegate FREE!
How to find the right
model for as-a-service
implementation
Spaces are limited, book early to
avoid missing out!
> see inside for more
Pre conference
workshop
How to mobilise, execute
& deliver a digital service
strategy in Government
A
Sponsored by
Supported by

2. To register
phone 1300 316 882
fax 1300 918 334
registration@criterionconferences.com
http://govcloudict.com
Plus key contributions from:
Kylie Towie
WA Health
David Kennedy
State Super Financial Services, NSW
Radi Kavosevic
Department of Prime Minister
and Cabinet
Gary Pettigrove
ANAO
Daniel McCabe
Department of Immigration and
Border Protection
Mohan Aiyaswami
Department of Defence
Cameron Gough
Australia Post
Joanne Gray
IP Australia
Jason McClure
SlicedTech
Chris Goh
QLD Government
Rod Alderton
Department Treasury and Finance, WA
Brian Schumacher
Department of Immigration and
Border Protection
Andrew Pedrazzini
NSW Health
SAVE $400 when
you register & pay by
8th May 2015*
Over two days they will discuss:
• From data centre to the Cloud: when and how should
you migrate services
• Investing in underlying infrastructure to improve ICT
capability and performance
• Systems integration and managing interoperability
• How to enable scalability in your Cloud operations
• Measuring as-a-service outcomes
• Improve vendor contracts and management models to
ensure service KPI’s are met
Realising the promise of an
as-a-service model
The transition to the Cloud and the as-a-service model has begun.
The business models are taking shape, test projects are starting to
deliver insights and the desire to deliver improved agility, flexibility
and mobility across government has meant that the time to act is
now. But where do we go from here?
Operating an As-a-Service Model takes the next step for government
as they seek to build scale, improve operationalisation in the Cloud
and enhance overall service delivery and capability of their ICT
operations. But perhaps most importantly deliver on the promise that
a move to a managed services model has foretold.
Across government CIOs the question is simple: how do I make this
as-a-service model and the Cloud work for me?
•• CIOs/CTOs/CPOs
•• IT Directors
•• Enterprise Architects
•• ICT Infrastructure
•• Systems & Service
Delivery Managers
•• ICT Procurement
•• Finance
Endorsers
Who will attend?
IT leaders and practitioners from Federal, State and Local
Governments including:

3. Day 1
Tuesday 28th July, 2015
8:00 Registration, coffee & networking
8:30 Opening remarks from the Chair
Optimising services delivery and the Cloud
10:40 Morning tea in the Exhibition Room
11:10 Improving the way government does business
• Strategies to improve sourcing decisions and vendor contracts
• How to build and nurture a strong vendor panel
• Getting the most out of your as-a-service contracts and building scale
John Sheridan, CTO, Australian Government
12:20 Networking lunch in Exhibition Room
3:00 Afternoon tea in the Exhibition Room
3:30 Thinking and working differently – Creating an environment
for change and innovation
• Explore key elements of successful and sustainable change
• Examining innovations in funding models, governance approaches and
execution models
Cameron Gough, General Manager Digital Delivery Centre, Australia Post
4:00 How organisations can actually transitioning effectively to
an as-a-service model
• Strategic sourcing
• Understanding the government context
Tim Mackey, Technology Practice Lead
Strategic Reform
4:30 Embarking on as-a-service transformation & sustaining
momentum with quick wins
• Integration across departments
• Stabilising and standardising infrastructure design
• Developing an as-a-service catalogue and internal Cloud operations
Mike Brett, General Manager – ICT Infrastructure
Department of Human Services
Improving vendor management models & ensuring
service KPI’s are met
5:00 How to ensure continuous improvement in ICT procurement
• Managing multiple service contacts
• How to become outcomes focused in ICT selection
• Incorporating broader productivity based criteria
Kylie Towie, CPO, WA Health
Rod Alderton, Executive Director ICT Corporate Services, WA Health
5:30 Closing remarks from the Chair
5:40 Drinks reception & evening networking
KEYNOTE
8:40 How to incorporate citizen centric demands
into ICT design and implementation
• Developing a broader view on the role of ICT in enabling change
• How to take an holistic approach to ICT design and implementation
Steve Hodgkinson, CIO, Department of Human Services & Health, VIC
KEYNOTE
9:10 How to implement a high functioning
as-a-service model
• Understanding the road map for as-a-service design
• Leveraging the strength of your vendor partners
KEYNOTE
9:40 Delivering on the promise of the as-a-service
ICT model
• As-a-service design and modelling
• Prioritising investments and projects
Aaron Liu, CIO, Department of Justice, NSW
speed networking
10:10 In this interactive session you will have the opportunity
to meet all the delegates in short 60 second bursts, exchange
business cards and set up valuable conversations for the rest of
the event
PanelDiscussion
ROUNDTABLE
1:40
• Building scalability in the Cloud
• Integration and interoperability
• Data security
• Identity & fraud protection
• Digital government
• As-a-service design
• Data protection & recovery
• Data centre migration
Roundtable 360 Sessions
2:40 Roundtable hosts will wrap up their sessions
and report back to the entire delegation on the
key takeaways
PANEL DISCUSSION
11:40 Beyond the Cloud: business improvement with
as-a-service
• How to improve back office functionality with as-a-service
• Integrating systems and ERP as-a-service
Radi Kavosevic, CIO, Department of Prime Minister & Cabinet
Aaron Liu, CIO, Department of Justice, NSW
John Sheridan, CTO, Australian Government

4. Day 2
Wednesday 29th July, 2015
Find us at: www.govcloudict.com #govcloudict Australian Public Sector blog.criterionconferences.com
SAVE $300 when you register
& pay by 29th May 2015*
8:30 Welcome, coffee & networking
9:00 Opening remarks from the Chair
10:40 Morning tea in the Exhibition Room
11:50 Flexibility, agility & transparency in government
service delivery
Jason McClure, CEO, SlicedTech
12:20 Strategies to improve sourcing decisions & improving
vendor contracts
• Improving the performance of your vendors
• Implementing flexible contracts that allow for scale
Gary Pettigrove, CIO, ANAO
12:50 Networking lunch in Exhibition Room
Why, when & how to build scale in the Cloud
2:20 Setting priorities for moving services to the Cloud and
building momentum for scale
• Strategies to improve the uptake of Cloud services
• How to improve the efficiency of your ICT procurement
Senior Representative, Fieldglass
2:50 Afternoon tea in the Exhibition Room
3:20 Quantifying the value of an as-a-service ICT model across
the organisation
• Understanding the broader business drivers for as-a-service
Chris Goh, Executive Director – Public Sector Business Agency, QLD Government
Measuring as-a-service outcomes
4:20 Closing remarks from the Chair
4:30 Close of Conference
PANEL DISCUSSION
11:10 Improving service standards across government
• How to successfully implement API’s to improve service delivery
• Improving vendor selection to maximise service potential
• Improving government mobility and digital capability
• Creating consistency of service standards across government
David Kennedy, Chief Information Officer & Chief Technology Officer,
State Super Financial Services
Brian Schumacher, Assistant Secretary Reform Integration Task Force,
Department of Immigration and Border Protection
PANEL DISCUSSION
3:50 How to measure service outcomes in a new
operating environment
• Establishing governance structures internally
• Streamlining assessment measures
• Measuring service outcomes and implementation success
Andrew Pedrazzini, Director of Infrastructure Office, NSW Health
Chris Goh, Executive Director – Public Sector Business Agency, QLD
Government
PANEL DISCUSSION
1:50 How build the capability of your service
catalogue
• Adjusting to a more fit for purpose design criteria
Gary Pettigrove, CIO, ANAO
Joanne Gray, Deputy CIO, IP Australia
KEYNOTE
9:10 Breaking misconception & challenging
resistance: practical measures to
implement change
• Common misconceptions around the Cloud
• How to accurately assess a roadmap to change
David Kennedy, Chief Information Officer, Chief Technology Officer & ‘The
Godfather of Cloud’, State Super Financial Services
KEYNOTE
9:40 Prioritising innovation with as-a-service
• Strategies to develop and implement more agile and innovative
initiatives
Mohan Aiyaswami, CTO, Department of Defence
KEYNOTE
10:10 Enhancing systems integration & best practice
in managing redundancy
• Managing and optimising the performance of legacy ICT systems
• Strategies to improve data centre migration
• What should a hybrid system look like?
Brian Schumacher, Assistant Secretary Reform Integration Task Force,
Department of Immigration and Border Protection
Daniel McCabe, Assistant Secretary ICT Plans
Department of Immigration and Border Protection

5. Workshop
Don’t miss this opportunity to
interact in a small group with your peers
SAVE $200 when you register
& pay by 26th June 2015*
How to mobilise, execute & deliver a
digital service strategy in Government
Pre Conference Workshop A
Monday 27th July 2015
2:00pm – 5:00pm
With Governments all around the country committing to a more Open
Government, business leaders and CIOs are now needing to work together in
order to pull off this transformation.
In a more open, agile, mobile and connected government, a government that
meets rising customer demands in a timely, convenient and fully integrated
way, you need a digital delivery strategy that can be fully tested and
deployed at scale.
But where do you start? How do you prioritise projects? And how do you even
begin to start when the task seems so colossal?
In this workshop our expert will take you through how to mobilise, execute
and deliver a digital strategy that will inspire organisational confidence and
deliver superior service results.
What you will take away by attending
• How to implement an agile approach to your digital delivery strategy
• How to design a service delivery strategy with the customer in mind
• How to prioritise projects
• How as as-a-service model can be leveraged to improve efficiency and
effectiveness of service delivery outcomes
• How to test, shape and scale your digital projects
Your workshop leader:
Simon Spencer
Founder
edgelabs
For a full bio visit www.govcloudict.com
To register, call us on
1300 316 882 or book online
www.govcloudict.com
Why you should sponsor
1) Present practical advice on how you have helped
Government departments move to the Cloud
2) Showcase your expertise by running a round table
session with 15 Government decision-makers
3) This conference suits sponsors who listen and can
advise on high level ICT Strategy
4) Dedicated expo hall for face-to-face meetings with
delegates for optimum networking
5) Themed panel discussions will allow you to align your
solution and target market perfectly
6) 9 touch points across the 2 days for networking,
including networking drinks to ensure you get
face-to-face with every delegate
Contact us to see how you can get involved
Contact David Huggan on 02 9239 5710 or
Andrew Hodder on 02 9239 5745 or
email sponsorship@criterionconferences.com
This conference puts you in front
of an audience packed with senior
Government decision-makers!

6. How To Register
Team Discounts
Register 3 delegates at the ‘standard price’ & bring a 4th delegate FREE
Please note that the standard price will be charged for team discounted registrations,
early bird prices are not available for registrations utilising team discounts.
Delegates must be registered at the same time from the same organisation in order to receive
the team discount. For larger group bookings call us on 1300 316 882 to find out how you may
qualify for greater discounts.
Venue Accommodation
Sketch
Central Pier Shed 14
161 Harbour Esplanade
Docklands VIC 3008
03 8623 9650
Delegate Details
Please complete: (Please photocopy for additional delegates)
DELEGATE ONE
Delegate Firstname: ____________________________________________________
Delegate Surname: _____________________________________________________
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Email: ______________________________________________________________
Telephone: _________________________ Mobile: _________________________
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Signature: ___________________________________________________________
Approving Manager’s Name: _______________________________________________
Cancellations
Should you be unable to attend, a substitute delegate is welcome at no extra charge.
The company regrets that no cancellations will be refunded, course documentation will,
however, be sent to the delegate. For an event cancelled by Criterion Conferences registration
fees are fully refundable.
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Any information provided by you in relation to this conference is being collected by Criterion
Conferences ABN: 50 878 562 414 and will be added to our database with the primary purpose
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Changes to Conference and Agenda:
Criterion Conferences reserves the right to alter the programme without notice and is not
responsible for any loss or damage or costs incurred as a result of substitution, alteration,
postponement or cancellation of any event.
Event Prices
If there is a package you require that is not mentioned above, please contact us and we will
be happy to provide you with a quote. GST is charged at 10%. Registration fee includes
lunch, refreshments and conference documentation. Please contact us for any special dietary
requirements. Full payment must be received prior to the conference to ensure admission.
Delegates may not “share” a pass between multiple attendees. Workshop attendees must also
register for the conference. *Early bird prices subject to availability.
How To Pay
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Please make payable to Criterion Conferences Pty Ltd & mail to Criterion Conferences,
PO Box R1478, Royal Exchange, NSW 1225, Quote 4917 on the remittance.
Please forward me an invoice Purchase Order No:__________________________
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Bank Transfers
Registration Page
Criterion Conferences ABN: 50 878 562 414
Operating an
As-a-Service Model
28th & 29th July, 2015, Melbourne
aqua.3716
There are several hotels around the Docklands precinct. We recommend
you contact either of these hotels to book accommodation.
Sebel Melbourne Docklands
18 Aquitania Way, New Quay, Docklands VIC 3008, Ph: 03 9641 7500
Quest Docklands
750 Bourke Street, Docklands VIC 3008, Ph: 03 9630 1000
Account Name: Criterion Conferences Pty Ltd
Branch: Broadway, NSW, Australia
Address: SHOP LG 4/5 THE BROADWAY S/C,
Broadway, NSW 2007, Australia
Bank Name: Westpac
BSB Code: 032-249
Account Number: 23-2532
Ref: 4917
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Book & pay by
8 May 2015
Book & pay by
29 May 2015
Book & pay by
26 June 2015
Standard
price after
26 June 2015
Federal & State Government rates
2 Day Conference $1999 + GST
= $2198.90
SAVE $400
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= $2308.90
SAVE $300
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= $2418.90
SAVE $200
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Pre Conference Workshop A $599 + GST = $658.90
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2 Day Conference $1499 + GST
= $1648.90
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Pre Conference Workshop A $499 + GST = $548.90
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Online: www.govcloudict.com Fax: 1300 918 334
From outside Aust +61 2 8188 1760
Tel: 1300 316 882
From outside Aust +61 2 9239 5700 Mail: Criterion Conferences Pty Ltd
PO Box R1478
Royal Exchange, NSW 1225Email: registration@criterionconferences.com
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