This document provides an overview of motivation theories from cognition and emotional perspectives and how they relate to attitudes and performance. It discusses how ignoring motivational issues can negatively impact organizations and provides recommendations for improving motivation, attitudes, and performance such as identifying motivators, addressing barriers, and including motivation in training.
2. IntroductionIntroduction
Define motivation.Define motivation.
Provide an overview of the motivational theories from theProvide an overview of the motivational theories from the
cognition and emotional perspectives.cognition and emotional perspectives.
Discuss how the theories are linked to attitude andDiscuss how the theories are linked to attitude and
performance.performance.
Discuss examples of organizations that ignoreDiscuss examples of organizations that ignore
motivational and attitudinal problems. What lessons weremotivational and attitudinal problems. What lessons were
learned? What could they have done differently?learned? What could they have done differently?
Provide necessary recommendations for increasingProvide necessary recommendations for increasing
motivation, improving job attitudes, and enhancingmotivation, improving job attitudes, and enhancing
performance.performance.
conclusionconclusion
3. QuestionsQuestions
What is motivation? How does it work inWhat is motivation? How does it work in
organizations? How do people andorganizations? How do people and
organizations benefit from it? Why is itorganizations benefit from it? Why is it
necessary?necessary?
4. Define MotivationDefine Motivation
Motivation isMotivation is
the process that initiates, guides, andthe process that initiates, guides, and
maintains goal oriented behaviorsmaintains goal oriented behaviors
Causes people to act to attain intrinsic orCauses people to act to attain intrinsic or
extrinsic goalsextrinsic goals
Involves biological, emotional, social, andInvolves biological, emotional, social, and
cognitive forces that activates behaviorcognitive forces that activates behavior
5. Define Motivation (part two)Define Motivation (part two)
Motivation consists of three componentsMotivation consists of three components
that describe itthat describe it
ActivationActivation
Involves decision to initiate behaviorInvolves decision to initiate behavior
PersistencePersistence
Involves continuous efforts toward goalsInvolves continuous efforts toward goals
IntensityIntensity
Involves concentration and vigor into pursuing aInvolves concentration and vigor into pursuing a
goalgoal
6. Overview or motivational theoriesOverview or motivational theories
from cognition perspectivefrom cognition perspective
Cognitive processesCognitive processes
involves andinvolves and
evaluates internalevaluates internal
forces:forces:
It becomes IntrinsicIt becomes Intrinsic
motivationmotivation
Working on a task thatWorking on a task that
are rewarding in and ofare rewarding in and of
themselvesthemselves
Cognition processesCognition processes
involves andinvolves and
evaluates externalevaluates external
forces:forces:
It becomes externalIt becomes external
motivationmotivation
People are driven toPeople are driven to
obtain money, food, orobtain money, food, or
things to avoid harmthings to avoid harm
7. Overview or motivational theoriesOverview or motivational theories
from cognition perspective (part 2)from cognition perspective (part 2)
Involves two primary concepts that helpInvolves two primary concepts that help
describe cognitive motivationdescribe cognitive motivation
11stst
conceptconcept
information availableinformation available
People think about a situation and refer to this sensoryPeople think about a situation and refer to this sensory
inputinput
22ndnd
conceptconcept
Past experiencesPast experiences
People refer to this concept and relate past experiencesPeople refer to this concept and relate past experiences
with current problem at handwith current problem at hand
8. Overview or motivational theoriesOverview or motivational theories
from cognition perspective (part 3)from cognition perspective (part 3)
Social cognitive theorySocial cognitive theory
Observer is influenced by people’s actionsObserver is influenced by people’s actions
Influence can occur without interactionInfluence can occur without interaction
Causes people to think about what they have seeingCauses people to think about what they have seeing
They draws conclusions from itThey draws conclusions from it
Learns and maintains motivationLearns and maintains motivation
Social mediaSocial media
Albert Bandura’s exampleAlbert Bandura’s example
Cognitive, behavioral, and environmental variables as theCognitive, behavioral, and environmental variables as the
determinants of behavior and motivationdeterminants of behavior and motivation
9. Overview or motivational theoriesOverview or motivational theories
from emotional perspectivefrom emotional perspective
Emotions affect thought and behaviorEmotions affect thought and behavior
They are associated with temperament,They are associated with temperament,
personality, and moodpersonality, and mood
It also involves physiological arousal,It also involves physiological arousal,
expressive behaviors, and consciousexpressive behaviors, and conscious
experienceexperience
Motivational theoriesMotivational theories
Grouped into three categoriesGrouped into three categories
Physiological, neurological, and cognitivePhysiological, neurological, and cognitive
10. How the theories are linked toHow the theories are linked to
attitude and performanceattitude and performance
Social cognitive theory linked to attitudeSocial cognitive theory linked to attitude
and performanceand performance
Two cognitive variables link attitude andTwo cognitive variables link attitude and
performanceperformance
Outcome expectanciesOutcome expectancies
Self efficacy (beliefs that he or she can do it)Self efficacy (beliefs that he or she can do it)
The Variables are critical mediating role among,The Variables are critical mediating role among,
stimulus, response, consequence, and subsequentstimulus, response, consequence, and subsequent
behaviorbehavior
11. How the theories are linked toHow the theories are linked to
attitude and performanceattitude and performance
Theories of emotion linked to attitude andTheories of emotion linked to attitude and
performanceperformance
Positive emotions are associated with higherPositive emotions are associated with higher
performanceperformance
Negative emotions are associated with poorNegative emotions are associated with poor
performanceperformance
Major theories of motivationMajor theories of motivation
Schachter-Singer theorySchachter-Singer theory
12. Examples of organizations thatExamples of organizations that
ignore motivational and attitudinalignore motivational and attitudinal
problems:problems:
The most capable employees canThe most capable employees can
potentially refuse to work hard orpotentially refuse to work hard or
resist to organizational changesresist to organizational changes
There is no control and employeesThere is no control and employees
can easily get distracted andcan easily get distracted and
employees would not persist atemployees would not persist at
key taskkey task
Will not commit on making mentalWill not commit on making mental
effort at task due toeffort at task due to
overconfidence in doing what theyoverconfidence in doing what they
think is correctthink is correct
What lessons were learned?What lessons were learned?
50% percent of employees admit that they only50% percent of employees admit that they only
do the minimum required at their jobsdo the minimum required at their jobs
80% admit that they could work much harder80% admit that they could work much harder
Management has a different concept ofManagement has a different concept of
motivationmotivation
They may believed that it directlyThey may believed that it directly
influence work performanceinfluence work performance
What could they have doneWhat could they have done
differently?differently?
Define work motivationDefine work motivation
Describe a few common de-motivatorsDescribe a few common de-motivators
Characterized the most successful research-Characterized the most successful research-
based motivational strategies for teams andbased motivational strategies for teams and
individualsindividuals
13. Necessary recommendations forNecessary recommendations for
increasing motivation, improving jobincreasing motivation, improving job
attitudes, and enhancing performanceattitudes, and enhancing performance
Identify what motivates employeesIdentify what motivates employees
Identify and address barriers to employeeIdentify and address barriers to employee
motivationmotivation
Develop and employee motivationDevelop and employee motivation
programprogram
Add motivation to employee trainingAdd motivation to employee training
14. ConclusionConclusion
Motivation was definedMotivation was defined
An overview of the motivational theories from theAn overview of the motivational theories from the
cognition and emotional perspectives was providedcognition and emotional perspectives was provided
How the theories are linked to attitude and performanceHow the theories are linked to attitude and performance
was discussedwas discussed
Examples of organizations that ignore motivational andExamples of organizations that ignore motivational and
attitudinal problems was discussedattitudinal problems was discussed
Recommendations for increasing motivation, improvingRecommendations for increasing motivation, improving
job attitudes, and enhancing performance were providedjob attitudes, and enhancing performance were provided
15. ReferencesReferences
Cherry, K. (2015).Cherry, K. (2015). Motivation: The psychological factors that guide usMotivation: The psychological factors that guide us..
Retrieved fromRetrieved from
http://psychology.about.com/od/mindex/g/motivation-definition.htmhttp://psychology.about.com/od/mindex/g/motivation-definition.htm
Cherry, K. (2015).Cherry, K. (2015). Theories of emotion: Some of the major theories toTheories of emotion: Some of the major theories to
explain human emotionsexplain human emotions. Retrieved from. Retrieved from
http://psychology.about.com/od/psychologytopics/a/theories-of-emotion.htmhttp://psychology.about.com/od/psychologytopics/a/theories-of-emotion.htm
Clark, R. E. (2003). Fostering the work motivation of individuals and teams.Clark, R. E. (2003). Fostering the work motivation of individuals and teams.
Performance Improvement,Performance Improvement, 4242(3), 21-29(3), 21-29
http://www.usc.edu/dept/education/cogtech/publications/clark_fostering.pdfhttp://www.usc.edu/dept/education/cogtech/publications/clark_fostering.pdf
Hr.blr.com. (2010, March 16). Employee motivation: 5 key steps to improveHr.blr.com. (2010, March 16). Employee motivation: 5 key steps to improve
employee attitude. Retrieved from http://hr.blr.com/HR-news/HR-employee attitude. Retrieved from http://hr.blr.com/HR-news/HR-
Administration/Communication/Employee-Motivation-5-Key-Steps-to-Administration/Communication/Employee-Motivation-5-Key-Steps-to-
Improve-Employee#Improve-Employee#
Latham, G. P. (2012).Latham, G. P. (2012). Work motivation: History, theory, research, andWork motivation: History, theory, research, and
practicepractice (2nd ed.). Thousand Oaks, CA: Sage Publications.(2nd ed.). Thousand Oaks, CA: Sage Publications.
Liden, D. (2015, September 3). What is cognitive motivation? RetrievedLiden, D. (2015, September 3). What is cognitive motivation? Retrieved
from http://www.wisegeek.org/what-is-cognitive-motivation.htmfrom http://www.wisegeek.org/what-is-cognitive-motivation.htm
Editor's Notes
Hello, welcome all to this national business conference, my name is Oscar S. Garcia, I am your I/O psychology professional who will be discussing motivation and its benefits of improving motivation in the workplace.
What is motivation? How does it work in organizations? How do people and organizations benefit from it? Why is it necessary?
Motivation is the process that initiates, guides, and maintains goal-oriented behaviors. Motivation causes people to act, whether it is getting food to reduce hunger, or doing exercise to lose weight and feel healthy. Motivation involves biological, emotional, social, and cognitive forces that activate people's behavior. Motivation is what explains why people engage in certain tasks (Cherry, 2015).
Motivation consists of three components that describe it, which are activation, persistence, and intensity. Activation involves the choice or decision to initiate behavior, such as enrolling in a fitness training class. Persistence involves the continuous effort toward goals even if obstacles are present, such as adding more training classes to lose the weight desired and improve health although it requires significant investment in time, energy, and resources. Intensity involves people’s concentration and vigor that goes into pursuing a goal. For example, it may apply when an employee may vigorously use other resources outside of work, such as enrolling in courses relevant to his or her work-related tasks to improve those skills to attain goals (Cherry, 2015).
Motivation from a cognitive perspective involves external forces or internal forces behind behavior because cognitive processes evaluate those forces that either becomes intrinsic or external motivation. Intrinsic motivation refers to working on a task that are rewarding in and of themselves, such as the enjoyment of playing a board game, learning, or solving a mathematical problem. In the other hand external motivation refers to engaging in a task to attain external factors, such as money, food, or things to avoid harm (Liden, 2015).
Cognitive motivation explains why people are driven to obtain jobs that pay less but make them feel good even though it provides less of the external factors. It is also based on two primary concepts that help describe it; those two things are; information available and past experience. First concept involves people thinking about a situation and would refer to their sensory input available, and also the person would refer to his or her past experiences and would relate those previous experiences with current problem at hand. Employees’ motivation from a cognitive perspective can help them evaluate new jobs based on these two concepts to evaluate a choice to either take the job offer or not, depending if it brings harm or happiness. Sometimes people prefer jobs that pay less but seemed less stressful, or the salary that they offer does not out weight the person’s inner satisfaction (Liden, 2015).
The social cognitive theory explains why people’s behavior is strongly influenced by observing others actions even without interacting with them and draw conclusions from it. Television, media, and video games can have an important effect on behavior and motivation, and that is how people learn to maintain motivation. People using social cognitive approach seems to learn quicker, safer to refer to than the trial and error approach (Latham, 2012).
Albert Bandura (1969) emphasized the importance of goal setting on motivation. He stated that behavior is a continuous reciprocal interaction among cognitive, behavioral, and environmental variables, he stayed away from a behavioral perspective as the only determinant of motivation. Social cognitive theory provides a framework that encompasses the primary variables in both the cognitive and the behaviorist camps (Latham, 2012).
Emotions are a complex state of feelings that involves physical and psychological changes that influence thought and behavior. Emotion is associated with temperament, personality, mood, and motivation. In other words, emotion involves physiological arousal, expressive behaviors, and conscious experience (Cherry, 2015).
Motivational theories from an emotional perspective can include major theories of motivation, which are grouped into three main categories; physiological, neurological, and cognitive. Physiological theories emphasize that responses within people's body handle emotions. Neurological theories suggest that activity within the brain is what causes emotional responses. Finally, cognitive theories suggest that thoughts and mental activity handle forming emotions (Cherry, 2015).
Social cognitive theory is linked with attitude and performance because people learn from observing the behavior of others and its consequences. Two variables play a critical role in mediating the role among stimulus, response, consequence, and the subsequent behavior. Outcome expectancies variable involves people's belief that a given goal will only be achieved if the person commits to the goal-directed performance. The self-efficacy variable in the other hand involves an employee's belief that he or she can execute a given behavior in a given setting. The person with a strong sense of coping efficacy can have a positive effect on his or her new belief or attitude that is needed to produce positive performance results and avoids those that can potentially affect when attaining a goal (Latham, 2012).
Theories of emotions suggest that emotion is linked to attitude and performance at the workplace because moods, and emotions influences goal level and commitment as well the attainment of difficult long–term goals in the face of adversity. Most employees believe that the level of contentment they feel at their workplace influences the way they perform their job-related tasks. Many reports support the fact that negative emotions are linked with poor performance and job satisfaction. People who report being depressed are dissatisfied with their jobs and are less likely to cope with organizational changes or to engage in effective work. From an emotional perspective, people's emotional states are categorized into three groups, physiological, neurological, and cognitive. Physiological, neurological, and cognitive responses can be fostered with the two factor theory of emotion because it explains that physiological reactions occur first, then the person needs to identify the reason for the arousal to experience and label it as an emotion. The critical factors is the situation and the cognitive interpretation people use to label it, this approach can be used to identify employees' environment that is triggering bad emotions and poor attitudes and performance (Cherry, 2015).
There are examples of organizations that ignore motivational and attitudinal problems. One of them is that when organizations ignore motivational problems they do not realize that the most capable employees also get negative affected and are in danger of refusing to work hard. Without motivational strategies implemented there is also no control of work-related task, and people may get easily distracted and are less likely to persist at a key task of the organization. Employees are also less likely to invest in a mental effort for their work-related tasks to enhance quality and quantity of their work performance. Lessons that are learned when businesses decide to ignore motivational and attitudinal problems are that 50 % of the employees do not work hard and admit doing only the minimum required to avoid getting fired. Also, about 80% admit that they can work much harder but they do not. Ignoring these problems can also make people to a belief that motivation should directly influence their work performance, and get bad interpretations when there is the opportunity for growth. When an I/O psychologist explains the organization that he or she is consulting, he or she can define work motivation to organizations and explain to them that it leads employees to use their knowledge and skills and apply them effectively to work-related task, which in turn they will feel more satisfied with their jobs when they are using the appropriate knowledge and skills for their work-related tasks. Also, he or she can reinforced their beliefs that motivational incentives are the tie with successful performance and help avoid preventing them from achieving their tasks. Finally, a motivational plan should be use that works for every one is the environment can also help solve motivational and attitudinal problems (Clark, 2003).
There are necessary recommendations for increasing performance and job attitudes and motivation of the employees. A good strategy to implement is asking your employees what motivates them. If employees do not respond, you can ask them what is it that would make them more excited about their job. If the employee seems hesitant, managers must be ready with a list of what most employees want, and what motivated employees want, such control over their work. Second, identify and address barriers to employee motivation, and encounter them in a positive way. For example, when you ask what motivates them, you might get "promotion means more headaches, who needs?" You can say that advancement is important to their careers and the organization, and talk about the support that is included. Share with them some of the satisfaction or rewards that may make headaches worth it. Make sure they understand that have confidence in them to make the best of it. The third recommendation involves developing an employee motivation program where it lays it out what are acceptable behaviors, but listen and find out any employee's concerns. This is where you can explain expectations, how the person's progress will be monitored, how encouragement, praise, and recognition will be provided, provide discipline as a last resort to those employees who fail to respond to their positive forms, make it clear that discipline is used as a consequence of his or her behavior or performance, and apply discipline but also use positive encouragement when they are doing good to turn behavior around. Finally, add motivation to employee training, such as creating an exciting atmosphere, making it visually stimulating, have them ask and respond questions, let them be the center of the attention, make it a reality TV show, give them awards appropriately, and send them fired up with a sense of accomplishment and well prepared (Hr.blr.com, 2010).
In conclusion, you have seen how motivation can be implemented into the workforce for solving issues at hand. I have provided you with insights on how people are motivated from emotional and cognitive perspectives. This two approaches serve us to detect why people behave they do and to understand which variables motivates the person, that way upper management, executive chiefs, and owners best serve their employees using approaches that best fit their attitudes, and emotions to improve their performance.