OpenAthens Conference 2018 - Kristine Botyriute - Case study - 2-click efficiency
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Kristine Botyriute - Case study - 2-click efficiency
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OpenAthens Conference 2018 - Kristine Botyriute - Case study - 2-click efficiency
- 1. 2 CLICK EFFICIENCY WITH OPENATHENS
- 2. CHOOSE ONE
- 3. WHY TWO CLICKS? A. BECAUSE GOOGLE DOES IT B. BECAUSE USERS CAN’T BE BOTHERED TO CLICK 3 TIMES
- 5. SAME SIGN ON “Confirm your identity at every bite”
- 10. SINGLE SIGN ON “Just eat!”
- 22. OpenAthens Health Check • Longest user journey • Shortest user journey • Do your apps talk to each other? • Link optimisation
Editor's Notes
- This presention is a summary of my findings and recommendations when carrying out OpenAthens Health Check service
- Same sign on is like trying to enjoy a wonderful meal in the restaurant while having a waiter by your side, asking for proof of purchase before every single bite.
- This is a small, real life example of how same sign-on might look like.
- The only bit that provides single sign on experience is in the yellow square. Now bear in mind, I have never worked with a customer that only has this many applications so this mess is quite scalable.
- For techies among us, this is a quick explanation of what protocols are at play.
- Key benefits of this sort of setup are: much lower maintenance and improved user experience
- SSO = a happy user. And if you’re a student, happiness might looks something like this…
- You will have noticed I am talking about a user journey starting at the library portal. When using a proxy service, this is often the only possible way to access resources. However, our user research findings show that academic users rarely start their research there. Where do they start?
- Talk about aerospace engineering students
- Access off-site