1. Tajudeen,OmowaleMuteeu
bio data Marital Status: Single
Date of Birth: 11th
, May 1977
Sex: Male
State of Origin: Lagos
Objective To pursue a career in a dynamic, virile and stable organization that
allows for personal growth, requiring top flight initiatives and
resourcefulness. To thrive and build my career as I collaborate with a
team in an environment that fosters team work and knowledge sharing.
Education (2007 To Date) University Of Lagos,Akoka,Lagos.
Master Of Industrial And Labour Relations-In View
(1998-2002) University Of Lagos, Akoka,Lagos.
[ City, State ]
{B.sc, Sociology} Second Class Honors
(2004) Chredac Computer Institute, Mangu,Jos.
Certificate In Computer Studies
(1989-1995) Alaro High School Epe, Lagos State {J.S.C.E & S.S.C.E}
(1981-1987) St. Anglican Primary School II , Epe, Lagos State.
Specialized Skill Proficient in the use of Microsoft Office Users Specialist
Work Experience [Aug., 2013 To Present]—TechMahindra Nigeria,Abeokuta,Ogun.
Back Office--Provisioning TEAM.
Provide administrative and support services to customers.
Provide support services to management for organizational purposes.
To handle customer’s complaints that comes with line support.
Install and uninstall all customers’ requests that involve provisioning.
[Dec., 2012 To Aug.,2013]—TechMahindra Nigeria,Abeokuta,Ogun.
Back Office--Billing TEAM.
Provision of administrative and support services to customers.
To handle all billing issues logged from front end from customers.
Look into all complaints of drop balances from customer’s complaints.
Look into billing outside active DATA bundle.
2,Sofunwa Street,Off Adio
Street,Gbagada.Bariga,
Lagos.
Phone 08025530002
E-mail
omowaledickson@yahoo.com
2. [Oct.,2012 To Dec.,2012]-- TechMahindra Nigeria,Abeokuta,Ogun.
Customer Care Associate.
Maintain customer relationship by responding to inquiries.
Assist customers to various products according to inquiries.
To provide a range of routine customer service and support.
Monitor and resolve all customer issues efficiently.
[July 2010 To Sept.,2012]--Nimcom Link Resources Ltd,Allen
Avenue,Lagos.
Administrative Manager.
Creative approach to administrative issues.
Training Employees.
Payment of salaries and other allowances.
Retention of quality and sound employees.
[Jan.2008 To June 2010] – TEAM Domestic Services Ltd.,
Ilupeju,Lagos.
Personal Assistant/Administrative Manager.
Management of human and material resources.
Prepare weekly schedule and appointment.
Arrange all appointment with and for the managing director
Coordinate All Strategic And Human Resources Work.
[Oct., 2006 To Dec.,2007]—Majok Oil Limited,Oshodi,Lagos.
Assistant Personnel Manager
To pay employees and provide benefits.
To train employees.
Ensuring compliance to rules and regulations.
Ensuring safe work environment.
[Jan.,2006- Oct.,2006] – Majok Oil Limited.
Business development Officer.
To seek out new and old accounts in allocated territories.
To build a strong relationship between existing and new customers.
To write weekly activities reports.
To attend to all other duties that may arise and assigned by the BDM.
March 2005-Jan.,2006-Majok Oil Limited
Customer Services Unit-Customer services Officer
Attend to customer enquiries.
Marketing company product via CSO desk.
Receiving and processing documents for new and existing customers.
Receiving mails on behalf of the company
[Feb.,2004 – Feb.,2005,N.Y.S.C] – Mangu Local Government
Council, Mangu, Plateau State
Social Services Unit-Welfare Officer.
Generating reports for welfare challenges.
Record keeping of all cases treated/pending.
3. Analysis of data in social casework.
[Jan.2003- Sept.2003] – Mojisola Telecommunication,lagos
Sales Executive
Identification of potential markets for the firm.
Sought for clients for the company products/ services.
Generate information on market trends in the industry.
Product promotion and market development leading to increase in
sales.
Research Work Impact of street trading on development of the child: A case study of
shomolu local government area, Lagos.
Interests/Activities Football, Music, Meeting People and Reading
References
To be furnished upon request