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Creswell, Educational Research: Planning, Conducting, and
Evaluating Quantitative and Qualitative Research, 4e
© 2012, 2008, 2005, 2002 Pearson Education, Inc.
All rights reserved.
Chapter 2
Identifying a Research Problem
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Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-2
By the end of this chapter,
you should be able to:
 Define and identify a research problem and explain its
importance in a study
 Distinguish between a research problem and other parts of
the research process
 Identify criteria for deciding whether you can or should
study a research problem
 Describe how quantitative and qualitative research
problems differ
 Learn the five elements that compromise a “statement of
the problem” section
 Identify strategies useful in writing a “statement of the
problem” section
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-3
What Is a Research Problem?
A research problem is an educational
issue or concern that an investigator
presents and justifies in a research study.
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-4
Locating the Research
Problem
Look in the opening paragraphs of the study for one
or more of the following:
 What is the issue or problem?
 What controversy leads to the need for a study?
 What concern is being addressed behind the study?
 Is there a sentence such as, “The problem being
addressed in this study is…”?
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-5
Why the Research Problem Is
Important
 It establishes the importance of the
topic.
 It creates reader interest.
 It focuses the reader’s attention on how
the study will add to the literature.
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-6
How the Problem Differs From
Other Parts of Research
 A research problem is an educational issue
or problem in the study.
 A research topic is the broad subject matter
being addressed in a study.
 A purpose is the major intent or objective of
the study.
 Research questions are those that the
researcher would like answered or addressed
in the study.
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-7
Differences among the Topic, Problem,
Purpose, and Questions
General
Specific
Topic
Research
Problem
Purpose
Statement
Research
Question
Distance learning
Lack of students in
distance classes
To study why students do not
attend distance education
classes at a community college
Does the use of Web site
technology in the classroom
deter students from enrolling in
a distance education class?
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-8
Determining Whether a Problem Should Be
Researched
 Can you study the problem?
 Do you have access to the research site?
 Do you have the time, resources, and skills
to carry out the research?
 Should you study the problem?
 Does it advance knowledge?
 Does it contribute to practice?
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-9
Determining Whether a Problem
Should Be Researched (cont’d)
 Will your study fill a gap or void in the existing
literature?
 Will your study replicate a past study but
examine different participants and different
research sites?
 Will your study extend past research or
examine the topic more thoroughly?
 Will your study give voice to people not heard,
silenced, or rejected in society?
 Will your study inform practice?
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-10
How Research Problems Differ for
Quantitative and Qualitative Research
Use quantitative
research if your
research problem
requires you to:
 Measure variables
 Assess the impact of
these variables on an
outcome
 Test theories or broad
explanations
 Apply results to a large
number of people
Use qualitative research if
your research problem
requires you to:
 Learn about the views of the
people you plan to study
 Assess a process over time
 Generate theories based on
participant perspectives
 Obtain detailed information
about a few people or
research sites
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-11
Five Elements of a “Problem Statement”
Topic
Evidence
for the
Issue
Deficiencies
in the
Evidence
What
Remedying
the Deficiencies
Will Do for
Select
Audiences
FLOW OF IDEAS
Subject
area
Educational
Issue
•A concern
•A problem
•Something
that needs
a solution
•Evidence from
the literature
•Evidence from
practical
experiences
•In this body of
evidence, what
is missing?
•What do we
need to know
more about?
How will addressing
what we need to
know help:
– researchers
– educators
– policy makers
– individuals such as
those in the study
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-12
Example of the Flow of Ideas in the
Problem Statement
Topic Research
Problem
Justification
for Research
Problem
Deficiencies in
the Evidence
Relating the
Discussion
to Audiences
Subject
area
•Concern or issue
•A problem
•Something that
needs a solution
•Evidence from the
literature
•Evidence from
practical experience
•In this body of
evidence what is
missing or what
do we need to
know more about?
•How will addressing
what we need to
know
help researchers,
educators, policy
makers, and other
individuals?
An Example
Parents’
role in
promoting
access to
college
Flow of Ideas
Need for
Better access
for students
of color
• Past literature has
documented poor
attendance
Need to
evaluate how
parents can
promote access
•Parents can better
assess their role
• Counselors can better
involve parents
• Colleges can better work
with parents
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-13
Advancing the Topic
 The topic is introduced in the first
paragraphs.
 The topic includes the general subject
matter.
 The topic must be introduced so that the
reader can relate to it.
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-14
The Narrative Hook
 The narrative hook should be the first sentence of the
study.
 Functions of the narrative hook
 Causes the reader to pay attention
 Elicits an emotional or attitudinal response from the
reader
 Causes the reader to continue reading
 Information that can be included in the narrative hook
 Statistics
 A provocative question
 Need for research
 Intent of the study
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-15
Stating the Research Problem
 State the problem in the opening
paragraph
 Identify an issue
 Research-based research problems
 Practical problems
 Reference the problem using the
literature
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-16
Justifying the Importance of
the Research Problem
 Justification based on what other
researchers have found
 Justification based on personal or
workplace experiences
 Justification based on the experiences
others have had in the workplace
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-17
Identifying Deficiencies in the
Evidence
 What do we still need to know?
 What else do we need to know to
improve practice?
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-18
Identify the Audience
Ask the following question: “Who will
profit from reading my study?”
 Other researchers
 Practitioners
 Policy makers
 Special populations (e.g., parents)
Educational Research: Planning, Conducting,
and Evaluating Quantitative and Qualitative
Research, 4e – Creswell
ISBN: 0132755912
© 2012, 2008, 2005, 2002 Pearson
Education, Inc.
All rights reserved.
2-19
Writing the
Statement of the Problem Section
 Include one paragraph for each of the
five elements
 Heavily reference this section to the
literature
 Provide statistics to support trends
 Use quotes from participants (in
moderation)

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  • 1. Creswell, Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. Chapter 2 Identifying a Research Problem This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display including transmission of any image over a network; preparation of any derivative work, including the extraction, in whole or in part, of any images; any rental, lease, or lending of the program.
  • 2. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-2 By the end of this chapter, you should be able to:  Define and identify a research problem and explain its importance in a study  Distinguish between a research problem and other parts of the research process  Identify criteria for deciding whether you can or should study a research problem  Describe how quantitative and qualitative research problems differ  Learn the five elements that compromise a “statement of the problem” section  Identify strategies useful in writing a “statement of the problem” section
  • 3. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-3 What Is a Research Problem? A research problem is an educational issue or concern that an investigator presents and justifies in a research study.
  • 4. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-4 Locating the Research Problem Look in the opening paragraphs of the study for one or more of the following:  What is the issue or problem?  What controversy leads to the need for a study?  What concern is being addressed behind the study?  Is there a sentence such as, “The problem being addressed in this study is…”?
  • 5. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-5 Why the Research Problem Is Important  It establishes the importance of the topic.  It creates reader interest.  It focuses the reader’s attention on how the study will add to the literature.
  • 6. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-6 How the Problem Differs From Other Parts of Research  A research problem is an educational issue or problem in the study.  A research topic is the broad subject matter being addressed in a study.  A purpose is the major intent or objective of the study.  Research questions are those that the researcher would like answered or addressed in the study.
  • 7. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-7 Differences among the Topic, Problem, Purpose, and Questions General Specific Topic Research Problem Purpose Statement Research Question Distance learning Lack of students in distance classes To study why students do not attend distance education classes at a community college Does the use of Web site technology in the classroom deter students from enrolling in a distance education class?
  • 8. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-8 Determining Whether a Problem Should Be Researched  Can you study the problem?  Do you have access to the research site?  Do you have the time, resources, and skills to carry out the research?  Should you study the problem?  Does it advance knowledge?  Does it contribute to practice?
  • 9. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-9 Determining Whether a Problem Should Be Researched (cont’d)  Will your study fill a gap or void in the existing literature?  Will your study replicate a past study but examine different participants and different research sites?  Will your study extend past research or examine the topic more thoroughly?  Will your study give voice to people not heard, silenced, or rejected in society?  Will your study inform practice?
  • 10. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-10 How Research Problems Differ for Quantitative and Qualitative Research Use quantitative research if your research problem requires you to:  Measure variables  Assess the impact of these variables on an outcome  Test theories or broad explanations  Apply results to a large number of people Use qualitative research if your research problem requires you to:  Learn about the views of the people you plan to study  Assess a process over time  Generate theories based on participant perspectives  Obtain detailed information about a few people or research sites
  • 11. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-11 Five Elements of a “Problem Statement” Topic Evidence for the Issue Deficiencies in the Evidence What Remedying the Deficiencies Will Do for Select Audiences FLOW OF IDEAS Subject area Educational Issue •A concern •A problem •Something that needs a solution •Evidence from the literature •Evidence from practical experiences •In this body of evidence, what is missing? •What do we need to know more about? How will addressing what we need to know help: – researchers – educators – policy makers – individuals such as those in the study
  • 12. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-12 Example of the Flow of Ideas in the Problem Statement Topic Research Problem Justification for Research Problem Deficiencies in the Evidence Relating the Discussion to Audiences Subject area •Concern or issue •A problem •Something that needs a solution •Evidence from the literature •Evidence from practical experience •In this body of evidence what is missing or what do we need to know more about? •How will addressing what we need to know help researchers, educators, policy makers, and other individuals? An Example Parents’ role in promoting access to college Flow of Ideas Need for Better access for students of color • Past literature has documented poor attendance Need to evaluate how parents can promote access •Parents can better assess their role • Counselors can better involve parents • Colleges can better work with parents
  • 13. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-13 Advancing the Topic  The topic is introduced in the first paragraphs.  The topic includes the general subject matter.  The topic must be introduced so that the reader can relate to it.
  • 14. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-14 The Narrative Hook  The narrative hook should be the first sentence of the study.  Functions of the narrative hook  Causes the reader to pay attention  Elicits an emotional or attitudinal response from the reader  Causes the reader to continue reading  Information that can be included in the narrative hook  Statistics  A provocative question  Need for research  Intent of the study
  • 15. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-15 Stating the Research Problem  State the problem in the opening paragraph  Identify an issue  Research-based research problems  Practical problems  Reference the problem using the literature
  • 16. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-16 Justifying the Importance of the Research Problem  Justification based on what other researchers have found  Justification based on personal or workplace experiences  Justification based on the experiences others have had in the workplace
  • 17. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-17 Identifying Deficiencies in the Evidence  What do we still need to know?  What else do we need to know to improve practice?
  • 18. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-18 Identify the Audience Ask the following question: “Who will profit from reading my study?”  Other researchers  Practitioners  Policy makers  Special populations (e.g., parents)
  • 19. Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4e – Creswell ISBN: 0132755912 © 2012, 2008, 2005, 2002 Pearson Education, Inc. All rights reserved. 2-19 Writing the Statement of the Problem Section  Include one paragraph for each of the five elements  Heavily reference this section to the literature  Provide statistics to support trends  Use quotes from participants (in moderation)