1. JOB PROFILE CHART FOOD & BEVERAGE SERVICE OPERATION (HT-010-2)
F&B HYGIENE AND
WORK SAFETY
PRACTICE
IDENTIFY PERSONAL
HYGIENE AND WORK
SAFETY OPERATION
DETERMINE
OPERATING
EQUIPMENT
FUNCTION ABILITY
DETERMINE
FURNITURE
AND FIXTURE
CONDITIONS.
CARRY OUT
WORK AREA
CLEANING
ACTIVITIES.
01 01.01 L1 01.02 L2 01.03 L2 01.04 L2
F&B GUEST SERVICE
OPERATION
FUNCTION
CARRY OUT
GUEST
WELCOMING
ACTIVITIES
OBTAIN GUEST
ORDER
CARRY OUT
GUEST ORDER
ATTEND TO
GUEST
FEEDBACK
PRESENT GUEST
CHECK
03 03.01 L2 03.02 L2 03.03 L2 03.04 L2 03.05 L2
BEVERAGE SERVICE
OPERATION
FUNCTION
IDENTIFY
BEVERAGE MISE-
EN PLACE
CARRY OUT
BEVERAGE
ORDER
CARRY OUT HOT
BEVERAGE
ORDER
CARRY OUT
NON-
ALCOHOLIC
BEVERAGE
ORDER
CARRY OUT
BEVERAGE
SERVICE
04 04.01 L2 04.02 L2 04.03 L2 04.04 L2 04.05 L2
F&B BASIC SERVICE
OPERATION
PREPARATION
IDENTIFY
SECTIONAL
OPENING AND
CLOSING TASK
PREPARE SERVICE
OPERATING
EQUIPMENT AND
UTENSILS.
PREPARE
SECTIONAL
SIDE STATION.
PREPARE
SERVICE
OPERATING
LINEN
CARRY OUT
TABLE SET UP
02 02.01 L2 02.02 L2 02.03 L2 02.04 L2 02.05 L2
2. JOB PROFILE CHART FOOD & BEVERAGE SERVICE OPERATION (HT-010-2)
FOOD SERVICE
OPERATION
FUNCTION
CARRY OUT
TABLE SERVICE
CARRY OUT
BUFFET SERVICE
CARRY OUT
ROOM SERVICE
CARRY OUT
BANQUET
SERVICE
CARRY OUT
LOUNGE AND
COUNTER
SERVICE
05 05.01 L2 05.02 L2 05.03 L2 05.04 L2 05.05 L2
ALCOHOLIC
BEVERAGE
PREPARATION
IDENTIFY
DIFFERENT TYPES
OF ALCOHOLIC
BEVERAGE
CARRY OUT
ALCOHOLIC
BEVERAGE ORDER
CARRY OUT
ALCOHOLIC
BEVERAGE
ORDER
CARRY OUT
COCKTAIL
ORDER
CARRY OUT
ALCOHOLIC
BEVERAGE
SERVICE
06 06.01 L2 06.02 L2 06.03 L2 06.04 L2 06.05 L2