Ms mr 16th-june-2017

1. MS & MR Team Meeting
16th June 2017

2. Congratulations - Achievement
 Special Recognition by Randy Dobson –
Joel Burke, EVP of Operations

3. Congratulations - Achievement
 Service Excellence Award – Jade Nguyen
Member Services Manager, TCM

4. Congratulations – Promotion
 Bee Nguyen
Member Services Manager, CTC

5. Congratulations – Promotion
 Bin Nguyen
Member Services Manager, BDS

6. Floating PT Results - May
• Jan 90%
• Feb 92%
• Mar 93%
• April 93%
• May 92%

7. Operations Updates
 LEEP Asia 2017 – Life Exchancement Expo Performance
• 1st day – Muay Thai Competition
• 2nd day – Body Building Competition
• 3rd Day – CMG Awards for Celebrities
• Note these dates on your calendar – 18th, 19th & 20th Aug 2017
 Freelance Training Incidents – MPC & DNG Takeaways
 Incident Reports on Injury (example, caused by our club facilities)
• Please inform your respective superior or directly to Wati
• For any cases that involve member being send to the hospital, Joel will need to
update Randy & Dane, so please ensure the report is send as soon as you can

8. Operations Updates
Hot Topic : Social Media

9. Operations Updates
QAB & PCO scored 100% on Cleaning Audit for 3 Consecutive Months
Well done Bun, Hannah, Sabrina & Chris!

10. Operations Updates – Generali Contest
Congratulations to the Winners!

11. Operations Updates – Generali Contest
PHUKET
HVP : Eddy, Albee & Keishi
AMY : Aiden, Phoenix & Steven
Team Building
1st : HVP (worth 40 million VND)
2nd : CTC (worth 30 million VND)
3rd : AMY (worth 20 million VND)

12. Operations Updates – Generali Contest
(NEW)
 Win a Trip to Singapore & Malaysia!

13. Training & Compliance
 Updating daily towel POS as it will affect directly to supplier’s
payments
 X-prize Campaign Guidelines
 Feedback from Production team on new policy of 10% extra
charge for value gifts which are not registered with Trade and
Commercial Department
 SOP to handle Late/Cancellation Class

14. South Region – Rising Star

15. South Region – Rising Star
 South Region Rising Star for May
 Ivan Khuu Quoc Thai (AMY)

16. South Region – Another Rising Star
 South Region Rising Star for May
 Jake Vo Minh Thien (GVC)

17. North/Central Region – Rising Star

18. North/Central Region – Rising Star
 North/Central Region Rising Star for May
 Bella Le Thi Hien (DNG)

19. South Region – Rise of the Phoenix

20. South Region – Rise of the Phoenix (May)
Club Audit MM Refund CSR Hap
Fund
Check
Ins
Score Rank
HVP 8.10 2.25 2.70 2.70 0.25 0.006 16.00645 3
QAB 7.65 1.20 2.25 2.55 0.15 0.002 13.80158 9
WFC 6.75 1.80 2.10 1.95 0.25 0.003 12.85301 16
PCO 7.65 1.05 1.65 2.70 0.15 0.006 13.20626 12
CCC 8.10 2.40 2.70 2.70 0.25 0.002 16.15167 2
FDC 8.10 1.95 1.50 2.70 0.25 0.002 14.50160 8
TDC 7.65 1.20 1.35 2.40 0.25 0.002 12.85233 17
VVO 7.65 1.20 2.70 1.80 0.15 0.004 13.50383 11
BDS 7.65 2.70 2.70 1.35 0.25 0.002 14.65176 7
PPC 6.75 1.50 1.95 2.70 0.25 0.004 13.15387 13
LTC 7.20 1.35 1.80 2.25 0.25 0.004 12.85389 15
PBH 6.30 1.65 2.70 1.50 0.25 0.002 12.40197 18

21. South Region – Rise of the Phoenix (May)
Club Audit MM Refund CSR Hap
Fund
Check
Ins
Score Rank
CTC 8.10 2.10 2.70 2.70 0.25 0.005 15.85458 4
AMY 8.10 2.55 2.70 2.70 0.25 0.001 16.30094 1
TDU 7.20 1.20 2.40 2.10 0.15 0.002 13.05159 14
TDY 8.10 1.20 2.70 2.70 0.25 0.001 14.95061 6
GVC 8.10 1.20 2.70 2.70 0.25 0.003 14.95285 5
CVC 8.10 1.20 2.55 1.65 0.05 0.001 13.55104 10

22. North & Central Region –
Rise of the Phoenix

23. North/Central Region – Rise of the Phoenix
(May)
Club Audit MM Refund CSR Hap
Fund
Check Ins Score Rank
SCT 3.60 0.90 1.35 1.05 0.25 0.008 7.15753 10
CPT 3.60 0.60 1.20 1.50 0.25 0.010 7.15981 9
RCC 4.05 0.90 1.50 1.20 0.25 0.005 7.90525 6
TCM 4.50 0.90 1.50 1.50 0.25 0.005 8.65537 2
PCH 4.05 1.50 1.50 1.50 0.25 0.003 8.80286 1
HDY 4.50 0.90 1.50 0.75 0.05 0.001 7.70147 8
MPC 4.50 1.05 0.90 1.50 0.25 0.004 8.20402 3
WPC 4.50 1.20 0.75 1.50 0.05 0.002 8.00178 5
DNG 4.05 1.35 1.50 0.90 0.25 0.010 8.05999 4
NTC 4.50 0.75 1.05 1.35 0.25 0.002 7.90191 7

24. South Region - Incentive Results

25. South Region - Incentive Results (May)
Club Best Club NMS PT
HVP 99.23% 101% 91%
QAB 96.06% 103% 74%
WFC 92.02% 72% 87%
PCO 96.06% 85% 90%
CCC 99.23% 77% 76%
FDC 99.23% 58% 103%
TDC 96.06% 89% 74%
VVO 96.06% 90% 65%
BDS 95.29% 78% 74%
LTC 92.02% 100% 72%
PPC 93.65% 86% 83%
PBH 88.08% 111% 78%

26. South Region - Incentive Results (May)
Club Best Club NMS PT
CTC 99.23% 114% 121%
AMY 99.23% 76% -
TDU 93.65% 86% 103%
TDY 98.46% 43% -
GVC 98.46% 91% 78%
CVC 98.46% 76% 121%

27. Central & North Region - Incentive Results

28. Central & North Region - Incentive Results
(May)
Club Best Club NMS PT
SCT 94.42% 79% 92%
CPT 93.65% 83% 42%
RCC 96.83% 81% 66%
TCM 99.23% 85% 103%
PCH 96.83% 101% 79%
HDY 97.69% 86% 11%
MPC 99.23% 67% 75%
DNG 96.83% 76% 107%
NTC 98.46% 72% 150%
WPC 99.23% 85% 47%

29. 20 Books to Read in 2017 –
CEO Recommendation
 Shoe Dog— Phil Knight
 Think Better— Hurson
 Mistakes Were Made, But not by me— Tarvis
 Warren Buffett’s Ground Rules—Miller
 Triggers “Creating Behavior that lasts and becoming the person you want to be”—Marshall Goldsmith
 Our Iceberg is Melting— John Kotter
 Essentialism—Greg Mckeown
 How to Get Filthy Rich in Rising Asia (not what the title makes it sounds)—Mohsin Hamid
 Team of Teams—General Stanley McChrystal
 The Advantage— Patrick Lencioni
 Alibaba— Duncan Clark
 The undoing Project— Michael Lewis
 Ego is the Enemy—Ryan Holiday
 Traction—Gabriel Weinberg
 SuperIntelligence— Nich Bostrom
 The Believing Brain—Michael Shermer
 The Three Laws of Performance— Steve Zaffron
 The Most Important Thing— Howard Marks
 The Rational Optimist— Matt Ridley
 World Order— Henry Kissinger

30. Q2 & Q3 Book – Creating Magic
“It’s not the magic that makes it work;
It’s the way we work that makes it magic”

31. Q2 & Q3 Book – Creating Magic

32. Q2 & Q3 Book – Creating Magic

33. Q2 & Q3 Book – Creating Magic

34. Q2 & Q3 Book – Creating Magic

35. Q2 & Q3 Book – Creating Magic

36. Have A Great Week!