1. Sivakumar Ganapathy Test Manager Mobile: 847-141-1197
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Sivakumar Ganapathy
Test Manager
Mobile: +1 847-414-1197
Email: Sivakumar.ganapathy.qa@gmail.com
Schaumburg Illinois
Experience Summary:
Presently working as Project Manager for Wipro Technologies, Schaumburg IL.
Engineering Graduate with total experience of 10+ years in Software Testing field in which
8+ years experienced in Insurance domain.
Expertise in Software Testing /QA in Insurance domain - Requirement Analysis, Test
Estimation, Resource planning, Test Strategy, Test Planning, Test bed design and Test
Execution, Test Automation, Testing Solution, Testing processes & Testing tools.
Expertise in ETL testing, Hadoop Big Data Testing, Business Objects/Crystal reporting
testing, Dashboard Testing, Insurance application testing, SOA testing and Database
Testing.
Expertise in Test Management tools like HPQC, HP ALM, IBM Clear Quest, Bugzilla Tool
Experienced in AQT, Aginity workbench, Auto sys, Work flow monitor, MQ Visual Editor
and SOUP UI Tools.
Well acquainted with Testing Life Cycle Concepts & Process.
Two years of Onsite (Spain) experience as Project Lead and managed 25 members team
with distributed geography.
Handled Multiple Projects for different Geographic (Spain, UK, Swiss, Latin America and
USA).
Experienced in Preparation of SOW & Work orders, Invoice generation for Billing.
Working Experience in Agile, V Model and Water Fall Models & TM and FPP billing models.
Good working experience in Customer Interfacing & People Management.
Participate in Preparation of Proposal and Establish automation requirements for the Batch
& Interfaces test cases.
Consistently maintaining High customer satisfaction rating of more than (6.5-7)/7 for all
project deliveries.
Have worked for different clients in multiple locations, responsible for interaction with
stakeholders, gathering and documentation business requirements, strategy, planning and
effort estimates for project delivery.
Has good capability to prioritize task/plan and execute for the entire team effectively
Has managed tasks and resources with tight deadlines and proven to perform multi task
2. Sivakumar Ganapathy Test Manager Mobile: 847-141-1197
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Career Highlights:
Received “Outstanding Performance” award from Zurich North America customer
Received “Continues Improvement in Test Process” award from Predictive modelling
customer
Received “FATHER IN MY CAP” award from Wipro for consistence on time delivery.
Worked for Zurich Insurance (Europe, LatAm, UK and USA) customer for 8years.
Good Knowledge in Policy Holder, Underwriter, Claims, Finance, and Batch & Interfaces
streams in insurance domain.
Identified as subject matter expert (SME) for underwriter (Zurich) Applications.
Implemented Best Practices, Lessons Learnt in the project to improve the quality and
productivity.
1. Developed Batch automation approach in AS400 Personal Communication utility.
2. Developed excel based SOA testing tool using VBA to generate the request XML,
send the request to web server and receive the response XMLs and compare the
response with database.
3. Developed Test Case availability finder tool using excels VBA
4. Developed formula based excel sheet for testing efforts estimation
Identified as supplier key personal (SKP) by Zurich Spain CoE customer.
Strengths:
Ability to drive initiatives end to end starts from Business Requirement to Delivery.
A solid understanding of structured analysis techniques.
Excellent communication skill to present points precisely and clearly.
Good team leader and have excellent interaction skill to coordinate and work within a
team.
Flexible in multitasking and assimilating new technologies.
Ability to switch back and forth between different projects quickly and efficiently.
Skilled at learning and understanding complex systems and explaining them clearly to
both highly technical and less experienced users.
Employment Details
Organization Duration
Wipro Technologies, Chennai. Sept 2007 – Till date
Dot Com Infoway Pvt. Ltd, Chennai. Jun 2005 – Sep 2007
Educational Qualification
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Education Bachelor of Engineering
Specialization Computer & Science
Year of Graduation 2005
University Anna University
Technical Skills
Domain Insurance and Retail
Practice Application Testing, Database Testing, ETL
Testing, SOA Testing, Business Object
Report Testing, Hadoop Big Data Testing
Test Management Tools HP Quality Center, HP ALM & IBM Rational
Clear Quest, Bugzilla
Tools AQT(Advance Query Tool), Aginity
workbench, SOUP UI, Auto sys, IBM MQ
Explorer, Hue, Hive, HBase
Programming Language VBA, SQL, HQL
Databases SQL Server, DB2 9.1 & Netezza
Operating System Windows 98/XP/7 & Unix
Certification
1. Certified Software Test Professional
2. Project Leader Certification Program
3. Insurance 101
4. Accessing Hadoop Data Using Hive
5. Hadoop Fundamentals
Professional Experience:
PROJECT NAME Predictive Modelling Program
INDUSTRY INSURANCE
CLIENT ZURICH NORTH AMERICA
ROLE TEST MANAGER
PROJECT SPECIFIC SKILLS
SOA Testing, ETL Testing, Application Testing,
SOUP UI, IBM Rational Clear Quest, HP ALM,
AQT (Advance Query Tool), Aginity
workbench, Auto sys , Hue, Hive, HBase
DURATION MAR 2013 - till date
Synopsis:
Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in
global and local markets. With more than 55,000 employees, it provides a wide range of general
insurance and life insurance products and services. Zurich’s customers include individuals, small
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businesses, and mid-sized and large companies, including multinational corporations, in more than
170 countries.
Predictive modeling is a process of forecasting probabilities and trends. Predictive modeling
helps Zurich to Estimate the losses to set an appropriate price for a policy, appropriate claim
handler assignment, identifying fraud and Studying customer retention.
Responsibilities:
Responsible for end to end execution of the projects, including project initiation, project
planning and strategy, project effort and cost estimation, Staffing, project closure and
support
Preparation of resources loading for new opportunity, SOW & Work orders, Invoice
generation for Billing
Handling a team of 25 resources both offshore and onsite
Responsible and involved from test requirements to delivery phase (Plan, Design SIT
and UAT ) for predictive modelling program implementation in Zurich American
Insurance
Responsible for Tracking of program on budget and resourcing for existing project and
new projects
Interacting with Business team to understand the requirements and flows of various
trading system.
Work with other dependent applications for resolution of defects.
Client Coordination and Test Management using Quality Center.
Coordinate System, Integration, UAT testing and be responsible for the deliverables for
each phase
Preparing and sending weekly testing status reports and Test Summary Reports
Environment:
DB2, Netezza Database, Informatica, ETL, Business Objects, SQL, PL/SQL, Unix, IBM Rational Clear
Quest, HP ALM, AQT (Advance Query Tool), Aginity workbench, Auto sys, Work flow monitor,
Hortonwork Frameworks , Hue, Hive and HBase
PROJECT NAME Zurich North America warehouse (ZNAW)
INDUSTRY INSURANCE
CLIENT ZURICH NORTH AMERICA
ROLE PROJECT LEAD
PROJECT SPECIFIC SKILLS ETL Testing, Reporting Testing, Application
Testing, IBM Rational Clear Quest, HP Quality
Center, AQT (Advance Query Tool), Aginity
workbench, Auto sys and Work flow monitor.
DURATION JAN 2011 – MAR 2013
Synopsis:
ZNAW Release Management - The Transformation of Zurich Financial Back-Office Processing
project was launched to analyze current Zurich North America Corporate and Global data and
process models and to propose a best approach to streamline, componentized and standardize
these models within the financial scope to best position Zurich for stability, risk mitigation and
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future growth. The Financial Close Transformation (FCT) project will address immediate and
strategic business needs associated with the financial close automation cycle from critical path
source systems to SAP. The FCT project will analyze requirements and ensure architectural
alignment with Corporate Center initiatives.
Responsibilities:
Involved in requirement gathering and understanding the High level Design.
Coordinating with client regularly
Conducting test strategy workshops, test strategy planning, resource planning, test
estimations, test plan documentation, project scheduling.
Supported data warehouse data integrity, ETL processing, and Reporting (BO).
Design of High level Test Strategy of system based on the requirement.
Task allocation to team members
Onsite and Offshore co-ordination.
Conducting Knowledge Sharing Sessions.
Worked directly with end users to resolve issues
Risk identification and Mitigation
Logging and tracking of defects using Quality Center
User acceptance testing support.
PROJECT NAME
Technology – Insurance Technology and
Administration (TIA)
INDUSTRY INSURANCE
CLIENT ZURICH LATIN AMERICA
ROLE PROJECT LEAD
PROJECT SPECIFIC SKILLS Web & Desktop Application Testing, Database
Testing, Reporting Testing, HPQC, QTP
DURATION DEC 2009 – DEC 2010
Synopsis:
TIA Solution is a modular, integrated core insurance solution providing insurers with
benefits throughout the value chain. This package is supporting all lines of business, i.e., non-life,
Commercial & private, Broker, Affinity, P&I, Life and Unit-link. Zurich has various systems for Brazil
and Venezuela like eZurich, Sis web & DCS which are customized as per Zurich business
requirement and connected to various service providers, legacy systems, Interface and TIA.
The CoE main scope is to cover End To End functionalities integrated using Front Ends as main User
Interface with other Interfaces, applications, legacies and TIA.
Responsibilities:
Handling Multiple Projects in different locations (UK, Brazil, Venezuela, India) for testing co-
ordination of various application
Preparation of SOW & Work orders, Invoice generation for Billing
Responsible for Project execution, staffing plan, technical skill set requirements,
infrastructure requirements of a testing projects
Prepare Risk based testing suite preparation for projects executed by my team.
Coordinate System, Integration, UAT testing and be responsible for the deliverables for
each phase
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Accountable for communicating with all project participants regarding testing status,
including schedule, risks, issues, and potential impacts.
Interacting with Business team to understand the requirements and flows of various trading
system
PROJECT NAME INFO2000
INDUSTRY INSURANCE
CLIENT ZURICH FINANCIAL SERVICE, Spain
ROLE TEST LEAD
PROJECT SPECIFIC SKILLS Web & Desktop Application Testing, Database
Testing, Reporting Testing, HPQC, QTP
DURATION SEP 2007 - DEC 2009
Synopsis:
Zurich Financial Service, a Zurich based company is among the leaders in the Insurance Domain
providing services for different countries like UK, Germany, Spain and Swiss.
ZFS has a highly competitive tool called INFO2000 for selling its Insurance products in the field of
property and causality. This tool dealing with Quote & Buy, Policy creation & approval and Claim
Processing, Payment, Recovery and Finance modules. This tool can be run through WEB portal
called THIN client (Used by end user & Brokers) and Application on client machine called RICH
client (Used by Zurich employee). The front end is developed in JAVA and Backend runs on I series
– AS400.
Responsibilities:
Responsible for Functionality testing of all the Batch/Interface functionalities across the
entire work stream.
Analyzing the requirements for new modules.
Participated in many technical review sessions in order to understand the requirements
Interaction with developers, testers, project architects and management
Integration, Regression and System testing on modules mentioned in both applications
Testing and reporting the bugs found and tracking the bugs in HPQC.
Preparation of Pre-design document for more than 10 functionalities.
Modification of test cases, preparation of flow diagram for each test case.
Involved in conducting sessions on Batch and Interface Pre-design document.
PROJECT NAME Auryn.com
INDUSTRY RETAIL
CLIENT AURYN
ROLE TEST ENGINEER
PROJECT SPECIFIC SKILLS Web Application Testing, Test Link, Bugzilla,
Xenu's Link Sleuth
DURATION JUL 2006 – SEP 2007
Synopsis:
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The Auryn.com is about e-shopping of stories and gifts. This project deals with customers
who browse the portal and chooses the item of his or her wish. Control panel is maintained by the
Administrator including the Category, Subcategory, Products and the insertion and updates. After
choosing the items credit verification is performed. Maintaining the entire product detail stock a
new entry product is possible.
Responsibilities:
Analyzing the specification with the Core Team.
Preparing Test Plan for the Project.
Preparing the Test Cases and Executing Test cases.
Onsite Interaction with customers, SME on daily basis to update the status, clarifications,
developing new ideas on process and improvement
Accountable for communicating with all project participants regarding testing status,
including schedule, risks, issues, and potential impacts.
Metric collections and Analysis, Test summary Report preparation.
Performed System testing, GUI Testing and Regression.
Performed Functionality, Regression, System, and Integration testing.
Coordinating with Development Team to discuss about Defects.
PROJECT NAME Correct-Results.com
INDUSTRY RETAIL
CLIENT CORRECT RESULT
ROLE TEST ENGINEER
PROJECT SPECIFIC SKILLS Web Application Testing, Test Link, Bugzilla,
Xenu's Link Sleuth
DURATION JUN 2005 – JUL 2006
Synopsis:
Correct Result is an online betting project for the weekly football games. The players need
to register and are able to predict their scores of the football game for that week and are able to
set up a mini league and ask for others to join the league and bet among them self. In Back End,
the admin can able to add the weekly teams and update the results of the football match. An
automatic point calculation is used to give points for the players who predicted the result for that
week and the highest point scorer is able to withdraw their winning amount for that week.
Responsibilities:
Understanding the client requirements and Functionalities
Prepared the Test Cases by covering the entire projects functionality
Updating the test cases to the latest enhancements/requirements of the application.
Reported the bugs to the bug tracking system and prepared the bug reports
Bug fix testing was done on different releases of the tool.
Conducting Smoke Testing, Functional Testing, Regression Testing, System Testing and
Testing of Installation.
Extensively performed Manual testing process to ensure the quality of the application.
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Personal Details:
Date of Birth : 31-Jan-1982
Age : 33
Sex : Male
Marital Status : Married
Nationality : Indian
Visa Type : H1B