1. What is our challenge?
• Provide Virginia veterans and veteran advocates
a better process to drastically reduce the interminably
long delays associated with application for state and
federal benefits.
• Currently, only 5% of claims submitted to the VA
are “ready to rate” due to incomplete forms, missing
data and poor data accuracy. As a result, the average
wait time for a simple claim is almost a year and an
appeal generally take 2-3 years.
Why does this challenge exist?
• Over 100,000 Virginia veterans receive benefits
from the VA and the number of applications is
increasing by over a thousand each year.
• Virginia’s Department of Veterans Services (DVS)
claims service agents have reached capacity and
cannot keep up with demand.
• DVS is losing experienced claims service agents
faster than we can replace them. It takes 3-5 years
to train and become a qualified agent.
What does this mean to our veterans?
• Lost benefits
• Delayed benefits
• Inconsistent customer service
What does this mean to Virginia?
• Higher costs for Virginia to manage the process
• Lost dollars spent in local businesses
• Lost sales tax revenue to state economy
© 2008 Stratizon® Corporation - All Rights Reserved - All information is as of Aug. 2008 and is subject to change.
Providing Veterans a Secure, Simple and Complete Solution
Commonwealth of Virginia at-a-glance
®
What’s the Answer?
How can TurboVet tackle the challenge?
• TurboVet® is a web based computer system that uses a
innovative decision logic process. Such a software application
will improve the accuracy of applications and ensure that
supporting information is presented in a clear and consistent
manner, making disability claims ‘ready to rate”.
• TurboVet® will provide the DVS with a robust, secure, and
cost-effective system to serve more veterans with current human
resource levels. It will allow DVS to file an additional 6,000 claims
per year that are accurate, complete, and “ready to rate”.
• TurboVet® will improve the accuracy and timeliness of
disability claims making the “ready to rate” average climb from
5% to over 95%. Monetary awards per claim will also be increased.
• TurboVet® will have a definite, positive impact on the Virginia
Wounded Warrior mental health program by allowing veterans to
receive VA benefits for Post Traumatic Stress Disorder (PTSD)
and Traumatic Brain Injury (TBI) much faster.
What is the benefit to the Commonwealth?
• Distributed benefits are estimated to be up to $195 million
annually.
• Distributed federal benefits to our veterans of up to $195
million annually
• Increased sales tax revenues to Virginia of up to $1.35 million
annually
• Reduced costs to Virginia to manage veteran benefits
processes
• Executive Order 19 accomplishment

2. Atlanta Ga. • Norfolk Va. • St. Louis Mo. • Washington D.C.
®
The TurboVet Innovative Process
Step 1
The veteran, or someone they trust,
using any model or speed of computer,
logs onto the Internet to their state
veterans affairs website.
Step 4
TurboVet®
Task Center allows
the veterans to track and monitor the
progress of their event documents.
Step 2
On the site, the TurboVet®
icon is
selected and the veteran simply
answers the questions and fills in
the data requested. TurboVet®
will
respond intelligently and presents a
list of all required documents and fills
them out perfectly.
Step 3
The veteran has the option to save
and print each document locally, or at
a touch of a button, electronically
submit all the necessary data from the
documents securely to be processed.
© 2008 Stratizon Corporation Atlanta, Georgia
Your Task Center John M. Smith
Action Document Title/Task Form# Agency
10-10 EZ
10-10 D
10-012
21-256
Application for Health Benefits
Application for CHAMPVA Benefits
VA Application for Employment
Application for Compensation / Pension
VA
VA
DHRM
VA
In Progress
In Progress
Completed
Congratulations! TurboVet has determined the list of forms needed to complete the service you requested.
Getting started: Select the button in front of each form to complete your service from TurboVet. Click the button to finish partially completed
forms or the button to review or update your answers. Once all forms are completed, you may use the Submit button to send your forms to the
Virginia Department of Veteran Services.Your work is always saved, so you may log out and return at any time.
Completed
In Progress
Completed
Submit<< Back
TurboVetDVSVirginia
Veteran Benefits Eligibility (Page 1 of 3) John M. Smith
Veteran’s Personal Information
Veteran’s Address Information
TurboVetDVSVirginia
Next >><< Back
* First Name:
* Middle Name:
* Last Name:
* Social Security Number:
* Date of Birth:
* Place of Birth:
* Street Address:
* City:
* State:
* Zip:
* Phone Number:
?
?
?
© 2008 Stratizon Corporation Atlanta, Georgia
John
Michael
Smith
987-65-4321
08/29/1958
Atlanta, Georgia
Richmond
23219
(802) 223-5598
2186 Fairview South Drive
Virginia
Department of Veterans Affairs APPLICATION FOR HEALTH BENEFITS
SECTION 1-GENERAL INFORMATION
Federal law provides criminal penalties, including a fine and/or imprisonment for up to 5 years, for concealing a material fact
or making a materially false statement. ( See 18 U.S.C. 1001)
1. VETERAN’S NAME (Last, First, Middle Name) 2. OTHER NAMES USED 3. MOTHER’S MAIDEN NAME 4. GENDER
5. ARE YOU SPANISH, HISPANIC, OR LATINO? 6. WHAT IS YOUR RACE? (You may check more than one.) (Information is required for statistical purposes only.)
YES NO
AMERICAN INDIAN OR ALASKA NATIVE
ASIAN WHITE
BLACK OR AFRICAN AMERICAN
NATIVE HAWAIIAN OR OTHER PACIFIC ISLANDER
7. SOCIAL SECURITY NUMBER 9. DATE OF BIRTH (mm/dd/yyy) 10. RELIGION
8. CLAIM NUMBER 9A. PLACE OF BIRTH (City and State)
Smith John Michael None Richards X M F
X
X
X
987-65-4321 08-29-1958 Undisclosed
V1238372394 Atlanta, Georgia
2186 Fairview South Drive Richmond VA 23219
11. PERMANENT ADDRESS (Street) 11A. City 11B. STATE 11C. ZIP CODE (9 digits)
11D. COUNTY 11E. HOME TELEPHONE NUMBER (Include area code) 11F. E-MAIL ADDRESS
12. TYPE OF BENEFIT(S) APPLIED FOR (You may check more than one)
13. IF APPLYING FOR HEALTH SERVICES OR ENROLLMENT, WHICH VA MEDICAL CENTER OR OUTPATIENT CLINIC DO YOU PREFER?
Fulton (802) 223-5598 johnsm@aol.com
HEALTH SERVICES NURSING HOME DOMICILIARY DENTAL
Richmond VA Medical Center
Sample of partial form
®
If you have any questions,
you may contact:
Ned Hunter, CEO
NHunter@Stratizon.com
Or you may visit our web site at:
www.stratizon.com