1. Internal Use Only 1
The Pulseof Software Services
Update 2015.02
Inside This Issue
1……..….……………
From the Desk of
2……..….……………
Toastmasters Cont...
3………………………
The Tracking Board
Word Puzzle
4………………………
How I Learned to
Juggle
5………………………
Recognitions
Kudos
6………………………
Quiz
From the Desk of: David Stephenson, Analyst
Toastmasters
Did you know that CPSI has a Toastmasters chapter on the main campus?
First a little information about what Toastmasters is. Beginning in 1924, Ralph C. Smedley
started to train public speaking. The organization has since grown to over 200,000
members in over 90 countries worldwide. Focusing on public speaking and leadership
skills, Toastmasters is one of the largest organized systems of personal development in the
world.
Not Just Public Speaking…
One of the big problems seen with Toastmasters current reputation is that most people on
initial inspection believe that it is simply a program for speakers to get together and
practice what, for most people is an often unused skill. Since most people don’t do any
public speaking aside from the occasional meeting or toast at a wedding, they see the
meetings twice a month as being a considerable investment for unsure benefits.
Unfortunately what most people don’t understand is that the skills learned in mastering
public speaking and leadership are core skills needed for dealing with other people.
These skills are the communication skills you use many times every single day. Instead of
thinking about doing a big presentation with your toastmaster skills, think about something
as simple as talking with a group of friends.
Many people who have labeled themselves ‘introverts’ or lack social skills can find
Toastmasters to be a fantastic place to rapidly improve their communication skills. Even if
you are currently a very sociable person, Toastmasters can teach you to improve your
skills and give you the confidence that comes from being a competent speaker.
Meeting People
Toastmasters is a great place to make friends and meet new people. Organizations in
general are great places to meet people, but the Toastmasters atmosphere facilitates it
even more. I have gotten to know many of my co-workers on a personal basis through
Toastmasters, including many people I might not have otherwise had the chance to
meet.
One of the reasons Toastmasters makes it easier to meet people is because there is a
strong emphasis on being very supportive of the people around you. It’s too bad that this
attitude isn’t ingrained in all our dealings with other people, because it really makes it
much easier to make friends. I can’t speak for all clubs when I make this statement, but
generally I have found the CPSI chapter to be a place that tries its best to make people
feel welcomed.
The second reason Toastmasters is a great place to meet people is because there is
mutually positive feedback between members. By giving and receiving positive feedback
I think rapport is established much more quickly.
But if you just go to one meeting and see the prepared speeches, this benefit of
Toastmasters might not be apparent. It takes some people several months before they
really find the intrinsic benefits to Toastmasters. Although the improvement to public
speaking comes immediately, it can take a little longer before you recognize the benefits
it has in all communication.
Quote of the Month
————————————
“Happiness is not the
absence of problems; it's
the ability to deal with
them.”
-Steve Maraboli
-————————————

2. Internal Use Only 2
The Pulseof Software Services
Update 2015.02
Continued from page 1…..
Great Times
One of the aspects of Toastmasters that surprised me most was just how fun the meetings are. Even without all the skill and
relationship benefits, I go to meetings for the entertainment.
Unfortunately, this aspect of Toastmasters is also overlooked by new members. In the first few meetings you might feel a bit
fresh and nervous, so it might be hard to enjoy yourself. But I’ve found after just a couple of meetings members have often
told me that they come just for the stress relief or laughs.
We have had meetings where there was improv comedy, jokes, and even charades. Even the regular activities such as
prepared speeches, table topics and doing introductions are usually filled with humor. Each meeting will take you on a
rollercoaster ride of emotions. If your preconceived impression of Toastmasters was that of a stuffy, boring organization
where people gave toasts to each other, then you should think again.
All Employees are Welcome
Some employees have expressed that the CPSI chapter is a group of management employees that meet. Our club has
members with titles ranging from Support Representative to Vice President. Our chapter is open to all employees of CPSI.
How to Join Toastmasters:
Now that you have read how great Toastmasters is, I want to tell you how you can join our chapter. Joining is incredibly
easy and is extremely cheap compared to the value you get out of it.
 Step One: Find a Club
The CPSI chapter meets every 2 weeks on Thursdays at noon in building 7. The next meeting is February 5, 2015.
 Step Two: Come as a Guest
Our club allows for guest visits for a couple of meetings before membership is required. So if you aren’t sure about
the Toastmasters experience, come as a guest and check it out.
 Step Three: Come for at Least Six Months
Unfortunately one of the biggest downsides of Toastmasters is simply that the benefits of membership won’t be
apparent initially. When I did my first few speeches and impromptu speaking opportunities I didn’t notice drastic
improvement and I hadn’t yet gotten to know all the members. However after completing more speeches and
spending several months I really began to see Toastmasters as being fun, educational and useful to my life.
Although I have only been a member of the club for a short time,
I have enjoyed getting to know the other club members which
range from reps to management to vice presidents. I also find it
beneficial in developing organizational skills and getting comfort-
able with speaking in front of audiences. If you can speak in
front of your peers without being nervous, you can definitely do it
in front of a group of total strangers! It is a laid back environment
and we share a lot of laughs as we help each other by providing
both constructive criticism and positive feedback. I look forward
to continuing to develop my skills as a public speaker and, at the
same time, learning more about my fellow employees.
-Katie Whiddon, L&D Level 2 rep in Learning and Development
Some Toastmasters members (Left to Right): Dottie Elliott, Pam Phillips, Gareth Bryars,
Cindi Gartman, Lindsey Clapper, Stephanie Durkac and Todd Carnley

3. Internal Use Only 3
The Pulseof Software Services
Update 2015.02
The Tracking Board
Word Puzzle
E O J Q V D D N S I T U A T I O N V U S S I T K Y D
M Z X G B T G A F P A C B O J H C L W C Q K K Y T I
P H Q Z I T U I W X A T U K D H O G T I H H Y M I O
L X W P S N D C C O P N D S D T M L Q H J J H I O T
O L I T T E A I T T I E Y V T X C W B P Z J E N J S
Y P D Q L M T S U L H M Z O O O Y V F A O I L T B T
E E O T A P R Y X T V T H E W U M E Q R F H K R D R
E F C Y T O A H N A Q R T B O O X E N G C K C A J O
L C U U I L V P O B G A W X R L G X R O M T N N Z P
L Y M T P E E V I L N P G O K Y E C C M F X I E P E
K U E R S V L Z T E I E M C R P N F P E W C H T U R
A L N E O E O T A O L D V Q E J O Q S D O P W R U F
T A T T H D Y J C R U Y M R Q N T B I M G X A E Z E
R C A T G F S W I D D C D H U R C W P Z D H O D G S
E I T E P O X R L E E N R Q E B M U M R V H U L N R
N N I L R X C A P R H E D R S E T T A B X N D I I U
C I O S E W G C P E C G C O T E A O Q Y S O M U T N
H L N W S R W F A N S R I J R A B Q V I N O W B S K
E C A E E M X K T T Y E Y P G N T G G B O Q Q R E N
S Y Y N N E A O Z R X M O X I B M N N I M N V E T I
Z O J S T N K I F Y U E T T E R E K E I C A F T U L
B K B S A H G V L J D I E T N D F X I I N Y Z L E T
Q U P H T R E G D E L L A R E N E G C O T R F I Y R
R P A E I K S J P S L B S Y P X Y Q B C E A A F U A
B O F M O O D T W U H S V K W P G J V E H L P E S H
A N R Y N Z M C B H N E W Y E A R D Y J M I O Z L C
APPLICATION CPSI GENERAL LEDGER NEW YEAR SITUATION
BETA CUSTOMER HINCKLE NURSE TABLE
BULLETIN BOARD DEMOGRAPHICS HIPAA ORDER ENTRY TESTING
CFO DEVELOPMENT HOSPITAL PATIENT TRAVEL
CHARTLINK DOCUMENTATION INTRANET PHYSICIAN TRENCHES
CLINICAL EMERGENCY DEPARTMENT LEARNING PRESENTATION UNSIGNED
COMPUTER EMPLOYEE MAIL REPORTS WORK REQUEST
FILTER BUILDER NEWSLETTER SCHEDULING
If you have any pictures to submit for “The Pulse” please email to Lindsey Clapper at lindsey.clapper@cpsi.com.
Love is in the Air….
Right: Congratulations to
Mark Davis who proposed to
Jennifer Liggett in December.
Left: Congratulations to Emily
McLeod who was engaged on
Christmas Eve to John
Calogrides.
St. Martin, W.I.
Photos submitted by Emily Tyson
Carrie Burton
paying close
attention to Kees
at the Tree
Lighting at St.
Maarten. Photo
submitted by Beth
Adams.

4. Internal Use Only 4
The Pulseof Software Services
Update 2015.02
How I Learned to Juggle
Brian Shanks—Assistant Manager, Financial Team B
When I was 13 years old, I had a Scout Master who was one of those guys that challenged those around him to be a
better person. Perhaps it was to the extra mile on the hike, earn one or 2 more merit badges during summer camp, or
do one extra service project in the quarter because he knew you could. On a Monday night scout meeting, he asked
for a show of hands of how many people could juggle. No hands were lifted, and no one fit the bill as a juggler. He
pulled myself and another scout out of our chairs and handed both of us three racket balls. He said the goal was to
come back next week and juggle in front of the troop. He ended with the statement that juggling is a very simple
process in that you should always be moving, always think of the next small step, and always keep your eye on the
goal. Sounds so easy…….it’s not!
The next morning while the rest of my neighborhood went off to the pool, I stood in my front yard and began my
journey down the path of discovering I had horrible hand eye coordination. I spent my first few hours chasing the
racket balls all over my yard as well as the neighbors' and the street. By lunch time I could not lift my arms above my
head, much less juggle. I was defeated. In the evening, I once again went out to the front yard to give it another try. I
tossed the first ball in the air and replaced the one in my left hand as it flew in the air, then the right and back
again……then they all went their own direction. It lasted no more than 5 seconds but I did it…..I juggled three racket
balls. That’s all it took. I kept practicing the rest of the week and weekend. By my next scout meeting, I could juggle
like a champ. All it took was determination, a strong will, and dedicated time, and I was able to do something I
couldn’t do the week before.
As a father of three young children, I find myself juggling all the time. There are days I feel like those first few hours in
my front yard learning to move from one hand to the other, always keeping the third suspended in the air. We juggle
our work: the time we have, the time allotted for the task, goals for completion. We juggle our family life with the
time we have with loved ones, the time we have for ourselves, and our goals we have set for our lives and our
future.
So many times I find myself chasing after the important things in my life, all flying in different directions, looking less
like a life and more like a whirlwind. But when the time comes that they all fall in to place, maybe for just one
moment, it is a great feeling. I wish I could say it happens all the time with me, but I would be lying. I continue to try
everyday in my life to juggle all that I have to do and TRY to keep everything moving in perfect motion. I owe it to
everyone who believes and depends on me to give it my best. I owe it to my scout master who proved to me with a
little hard work you can indeed juggle.
Brian and his wife, Olivia.
Andrew (4), Caroline (6) and Katie (9)

5. Internal Use Only 5
The Pulseof Software Services
Update 2015.02
Newsletter Contacts:
Lindsey Clapper Development Coordinator lindsey.clapper@cpsi.com
Beth Adams Development Coordinator beth.coleman@cpsi.com
Blakely Prine Development Manager blakely.prine@cpsi.com
Nathan Mussell Development Manager nathan.mussell@cpsi.com
Any comments, suggestions and articles are appreciated. These can be emailed address above. Thank you!
Recognitions: December Employees of the Month
Support: Frank Coleman, OE/Resulting Team D and Jeanne Freeman, Financial Team E
Frank Coleman - He has really turned around his work in the last 6 months. He was a rep that struggled for a little while
when he began, but he used constructive criticism received at his last evaluation to turn his approach around. He has
really stepped it up and now is a super productive rep in Ancillary. He has done such a good job that I have chosen him
as my non-travel rep for the queue for which I am responsible.
Jeanne Freeman - Jeanne always works hard and is self-motivated. She is always one of the top producers and it
doesn’t matter what queue she is working. She also takes on challenging situations and does a great job researching and
finding answers to resolve those challenging situations. Jeanne handles herself in a professional manner and provides
excellent customer service
Implementation : Neal Pullins, MP-EHR
Neal went above and beyond working with Curry General Hospital in December with MP-EHR go live. He was the primary
and did an exceptional job. The site has 3 large clinics and close to 20 providers. He then left that facility and went to
Madison Medical for an additional support week and they raved about him and how well he did with the providers and
requested he come back for the follow up visit.
He always gives 200% and never complains. Excellent support rep!!!!
Thank you ALL for your hard work and dedication!
Kudos from Grover C. Dils Medical Center
Brittany,
Good morning, I hope this e-mail finds you and Miller well and looking forward to the holiday season! I personally love this time of year. I’m not certain who is
Whit Gruenewald’s supervisor so I wanted to start with you. If you are the right person, would you please pass this along? In the busy world that we live and work
in each day, I feel it is important to take a moment to let you know of an outstanding employee that I have had the opportunity to work with. Whit Gruenwald has
superior customer service skills and is always patient and willing to take the time and go the extra mile. I’ve had the pleasure of working with Whit on our
attestation process. Whit is excellent at communicating and helping you to understand each requirement. I have enjoyed getting to know Whit through this
process and hope that someday I can thank him in person. You have an exemplary employee in Whit Gruenewald, I hope he is with CPSI for many years!
Thank you,
Melissa S. Rowe
Grover C. Dils Medical Center
Chief Operating Officer
Thank you Whit for all your hard work! You make a difference!

6. Internal Use Only 6
The Pulseof Software Services
Update 2015.02
Quiz
You can answer the following questions and turn them into Lindsey Clapper (Building 11) by
February 20 to be entered into a drawing for a giftcard. Only if you have all the answers
correct will you be entered in to the drawing.
1. Toastmasters began in?
A) 1935 B) 1895 C) 1924
2. When is the next Toastmasters meeting?
A) Feb 19, 2005 B) Feb 5, 2015 C) March 5, 2014
3. Brian was how old when he learned to juggle?
A) 13 B) 17 C) 7
4. Who taught Brian how to juggle?
A) His scout master B) Brian C) Tom Brady
5. Mobile is the home of what?
A) Mardi Gras B) CPSI C) Both A and B
Name: ___________________________________________________
(Please turn into Lindsey Clapper (Building 11) by February 20)
And the Winner is….
Congrats to Sue Lardizabal for winning the giftcard in January.