1. -2-
SECTION A
MODULE 1
BUSINESS AND ITS ENVIRONMENT
Answer ONE question from this section.
1. Discuss how your country's economic system impacts on the operations of a local business
entity.
Total25 marks
2. A country's success in the global marketplace is a direct result of the company's multi-faceted
approach to cross-cultural preparation'. Explain the challenges faced by Caribbean business
organisations as a result of globalisation.
Total25 marks
SECTION B
MODULE 2
THE MANAGEMENT OF PEOPLE
Answer ONE question from this section.
3. 'Motivation of subordinates is an important aspect of a manager's job'.
(a)Examine THREE factors that motivate a person to work well.
[13 marks
(b) Identify and evaluate FOUR steps managers may take to motivate their subordinates.
[12 marks]
4. Two important strategies for effective management of an organisation include:
(i) Trainingof employees(ii) conflict management. With reference to the above statement:
a) Discuss THREE advantages and TWO disadvantages of an 'on the job ‘system of training.
[15 marks]
(b) Discuss THREE major strategies a manager may use to resolve conflict in his organisation.
[10 marks]