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If Disney Ran Your Hospital: Chapter 10 Close The Gap Between Knowing and Doing
The Knowing - Doing Gap ,[object Object],[object Object]
The Knowing - Doing Gap ,[object Object],“ The Knowing Doing Gap” by Pfeffer and Sutton
Knowing How Is Not The Problem… ,[object Object],[object Object]
Commitment ,[object Object],[object Object],[object Object]
Why the gap? ,[object Object],[object Object],[object Object],[object Object],[object Object],Pfeffer and Sutton suggest 5 reasons
1- Talk
2- Memory
3 - Fear
4 - Measurement
5 - Internal Competition
There are five major traps to closing the gap between knowing and doing   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overcoming the Gap   - Pfeffer & Sutton ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overcoming the Gap  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 

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How to close the gap between knowing and doing