Clark Duncan is a 26-year-old Branch Manager at Fort Knox Federal Credit Union ($1.5B) in Radcliff, Kentucky, United States. This is his Finalist presentation that he gave in Nashville, Tennessee as part of the 2018 CUES Next Top Credit Union Exec competition.

1. Clark
Duncan
Branch Manager
Fort Knox Federal Credit Union ($1.5B)
Radcliff, Kentucky

2. FUTURE LEADERS IN INNOVATION PROGRAM

4. Fall into a job and find passion
that builds it into a career.

5. FUTURE LEADERS IN INNOVATION PROGRAM

6. WHAT THE ?!

7. 2Mission
Develop entry level
employees into
innovative leaders.
1Vision
Create a culture of
innovation within our
organization.
3Goal
Create and improve
products and services
to improve our
member-owners
financial lives.

8. VisionThink outside the (suggestion) box.
Inspire people, then let them ideate.
Be respectfully disruptive
CREATE A CULTURE OF INNOVATION WITHIN OUR ORGANIZATION

9. MissionFront line employees:
Performed better in innovative exercises,
don’t suffer from group think, and are not
corrupted by knowledge of
vendor contracts.
DEVELOP ENTRY LEVEL EMPLOYEES INTO INNOVATIVE
INDUSTRIAL LEADERS

10. Goal
Employees will work through our
innovation process and present ideas to
executives and boards first hand.
CREATE AND IMPROVE PRODUCTS AND SERVICES TO IMPROVE OUR
MEMBER-OWNERS FINANCIAL LIVES

11. WHY SHOULD YOU THE SWITCH?
Low cost / risk
Employee retention

12. FUTURE LEADERS IN INNOVATION PROGRAM

13. Q&A with
Clark