Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
INDEPENDENT SCRUNITY
(LONDON PATIENT VOICE)
Paula Lloyd knight
Head of Patient and Public Voice
NHS England London Region
...
NHSEL MEETING THE
PARTICIPATION CHALLENGE
To meet its statutory obligations NHSEL
proposes to develop:
A stand alone patie...
SCRUTINY PROGRESS TO DATE
• Sept 2013- Transformation group agreed
approach to setting up public arms length
scrutiny
• De...
OUTCOME
METHOD
PRODUCTS
Public Scrutiny of Participation London Region
Scrutiny Paula Lloyd Knight June v4
Patients and th...
EXTERNAL SCRUNITY (London Patient Voice)
Scrutiny Paula Lloyd Knight June v4
LAY MEMBERS
SENATE
SCN PATIENTS FROM
SCRG
PAT...
Role of London Patient Voice
• Assess NHSELRs annual participation and engagement
in commissioning report
• Prepare & publ...
Membership London Patient Voice
• Independent Chair (open recruitment)
• 11 members (open recruitment)
(Membership to be r...
Patient reference group relationship with LPV
Reference groups are not part of LPV but are part of
NHSEL P&E structures an...
Relationship with NHSEL
• LPV will be a stand alone arms length group
• NHSEL should have clear arrangements for
how it ma...
Creating and developing London Patients
Voice
Su Turner
Head of Programmes
Centre for Public Scrutiny
Who are CfPS?
Founded in 2003 to:
• promote accountable public services
• influence policy and practice
Now a charity, we ...
what is scrutiny?
Fundamentally, we believe that:
scrutiny is based on the principle that
someone who makes a decision…
…s...
what is good scrutiny?
CfPS “four principles” of good scrutiny:
• Provides ‘critical friend’ challenge to executive policy...
Creating London Patient Voice -
Recruiting and developing its members
• Recruitment – by end of July
• 3 training and deve...
Thank you
Any questions?
To find out more
www.cfps.org.uk - register on-line or sign up for:
- e-newsletters, e-digests & scrutiny exchange
- revie...
Upcoming SlideShare
Loading in …5
×

London Patient Voice

608 views

Published on

  • Be the first to comment

  • Be the first to like this

London Patient Voice

  1. 1. INDEPENDENT SCRUNITY (LONDON PATIENT VOICE) Paula Lloyd knight Head of Patient and Public Voice NHS England London Region Scrutiny Paula Lloyd Knight June v4
  2. 2. NHSEL MEETING THE PARTICIPATION CHALLENGE To meet its statutory obligations NHSEL proposes to develop: A stand alone patient and public scrutiny function to hold the region to account for how it meets its statutory participation obligations Scrutiny Paula Lloyd Knight June v4
  3. 3. SCRUTINY PROGRESS TO DATE • Sept 2013- Transformation group agreed approach to setting up public arms length scrutiny • Dec 2013 – Successful co design day held with 50 people agreed framework and concept • Jan 2014 – Task & finish group developing operating framework • May 2014 – procurement process for provider • June 2014- Appointed Centre for Public Scrutiny Scrutiny Paula Lloyd Knight June v4
  4. 4. OUTCOME METHOD PRODUCTS Public Scrutiny of Participation London Region Scrutiny Paula Lloyd Knight June v4 Patients and the public have independently evaluated NHSEL’s engagement against the two participation duties and made recommendations for improvements. Community Asset based Approach Create London Patient Voice as a stand alone group which holds NHSE London to account against the two participation duties across its direct commissioning function 1. Annual independent evaluation of NHSEL participation report 2. Independent assessment of the impact and experience London citizens have had on NHSE commissioning activities 3. Annual recommendations for improvement
  5. 5. EXTERNAL SCRUNITY (London Patient Voice) Scrutiny Paula Lloyd Knight June v4 LAY MEMBERS SENATE SCN PATIENTS FROM SCRG PATIENT REFERENCE GROUPS FROM ACROSS DIRECT COMMISSONING FUNCTION INDPENDENT PARTICIPATION SCRUNITY ENABLERS LONDON PATIENT VOICE Independent patient /pubic scrutiny against the two participation standards •Assess NHSEL annual report • produce independent report & recommendations for improvements •Collect evidence from existing NHSEL patient groups on their experience of involvement Call for evidence REVIEW EVIDENCE Provide report on their experience of involvement Provide evidence on the impact they have in CRG Provide evidence on impact within the senate Call for evidence Call for evidence
  6. 6. Role of London Patient Voice • Assess NHSELRs annual participation and engagement in commissioning report • Prepare & publish an independent evaluation of NHSELR participation and engagement report making recommendations • Evaluate domain 2 of the direct commissioning framework against the HSCA participation duties and give recommendations for improvement • Collect evidence from NHSEL patient reference groups across the direct commissioning function to support validation of NHSEL report • Define what good looks like Scrutiny Paula Lloyd Knight June v4
  7. 7. Membership London Patient Voice • Independent Chair (open recruitment) • 11 members (open recruitment) (Membership to be representative of London's diversity – at application process) Scrutiny Paula Lloyd Knight June v4
  8. 8. Patient reference group relationship with LPV Reference groups are not part of LPV but are part of NHSEL P&E structures and will have a working relationship with LPV ( members will not be able to be part of both) • Existing NHSEL patient/ user groups who are active participants in the commissioning process • Provide expert user experience / knowledge to NHSEL • Each group will prepare a report to the LPV on their experience of involvement and the impact they believe they have made, this will form part of the annual call for evidence Scrutiny Paula Lloyd Knight June v4
  9. 9. Relationship with NHSEL • LPV will be a stand alone arms length group • NHSEL should have clear arrangements for how it manages the LPV recommendations • NHSEL SMT may be asked to give evidence to support the annual report and recommendations Scrutiny Paula Lloyd Knight June v4
  10. 10. Creating and developing London Patients Voice Su Turner Head of Programmes Centre for Public Scrutiny
  11. 11. Who are CfPS? Founded in 2003 to: • promote accountable public services • influence policy and practice Now a charity, we are a national leader in ideas about accountability and scrutiny in public services: • on-line (library, exchange, bulletins and news, blog, twitter) • training and improvement support services • publications and events
  12. 12. what is scrutiny? Fundamentally, we believe that: scrutiny is based on the principle that someone who makes a decision… …shouldn’t be the only one to review or challenge it
  13. 13. what is good scrutiny? CfPS “four principles” of good scrutiny: • Provides ‘critical friend’ challenge to executive policy- makers and decision-makers • Enables the voice and concerns of the public and its communities • Is carried out by ‘independent minded governors’ who lead and own the scrutiny process • Drives improvement in public services
  14. 14. Creating London Patient Voice - Recruiting and developing its members • Recruitment – by end of July • 3 training and development sessions in August covering: • Getting to know each other, NHS England and the London Area Team. • Independent scrutiny, questioning and listening skills. • Working with others and work programming. • Coaching and support – particularly for the Chair • Support for panel members at meetings
  15. 15. Thank you Any questions?
  16. 16. To find out more www.cfps.org.uk - register on-line or sign up for: - e-newsletters, e-digests & scrutiny exchange - reviews library, on-line forum, latest news - new Policy and Skills Briefings Twitter: @CfPScrutiny info@cfps.org.uk or 020 7187 7362 for helpdesk

×