Mercer Global Talent Trends 2024 - Human Resources
Action plan
1. Action Plan
1. What is the general problem?
- The restaurant do not have enough ingredient for preparation and serving the customer
2. What is the specific problem?
- The supplier have not delivered enough ingredient
3. How will I address his problem?
- Find another supplier in a plenty of time, try to work with the current supplier,
recommend the customer to try another dish for free and give them the discount coupon.
4. Which solution will I implement first?
- Firstly, I will explain the situation with the customer and give them the free dish to try
and give them the discount coupon.
- Then, I will work with the supplier, and make sure that they will deliver the ingredient on
time. If they cannot solve the problem satisfactorily, I will find another reliable supplier.
5. When will I begin using this specific start date solution?
- At the day I find out the lack of ingredients
6. When will the problem be specific end date solve?
- 2 days after I apply the solution