1. Our Training Programs
ISO Standard Related Trainings
ISO 9001:2008 –Quality Management System (QMS)
QMS-01ISO 9001:2008 Awareness Training
QMS-02ISO 9001:2008 Internal Audit Training
QMS-03ISO 9001:2008 Lead Auditor Training
QMS-04 Documentation & Implementation of ISO 9001:2008 Training
QMS-05 Quality Management Representative Intensive Training Program
ISO 14001:2004 –Environmental Quality Management System (EMS)
EMS-01ISO 14001:2004 Awareness Training
EMS-02ISO 14001:2004 Internal Audit Training
EMS-03ISO 14001:2004 Lead Auditor Training
EMS-04 Documentation & Implementation of ISO 14001:2004 Training
EMS-05 Environmental Management Representative Intensive Training
EMS-06 Schedule Waste Management Training
EMS-07 Environmental Aspect & Impact Training
ISO 18001:2007 –Occupational Health and Safety Management System (OHSAS)
OHSAS-01ISO 18001:2004 Awareness Training
OHSAS-02ISO 18001:2004 Internal Audit Training
OHSAS-03ISO 18001:2004 Lead Auditor Training
OHSAS-04Understanding & Documentation on ISO 18001:2007 Training
Hazard Analysis and Critical Control Points (HACCP)
HACCP-01 Introduction to Hazard Analysis and Critical Control Points Training
HACCP-02 Understanding & Implementation of Hazard Analysis and
Critical Control Points Training
HACCP-03 Hazard Analysis and Critical Control Points Internal Audit Training
HACCP-04 Food Hygiene & HACCP Training

2. ISO 22000:2005 Food Safety Management System (FSMS)
FSMS-01 Introduction to Food Safety Management System Training
FSMS-02 Food Safety Management System Awareness Training
FSMS-03 Food Safety Management System Internal Audit Training
FSMS-04 Food Laws and Regulations Training
Good Manufacturing Practices (GMP)
GMP-01 Introduction to Good Manufacturing Practices (GMP)
GMP-02 Understanding & Implementation of Good Manufacturing Practices
Industrial Training
UKH-05 Key Performance Index (KPI)
UKH-06 Key Result Area (KRA)
Whole Organization Development Training
UKW-01 Value Stream Mapping and Analysis Workshop
UKW-027 Waste Management to be realized for improvement
UKW-03 Ergonomics & Manual Handling
UKW-04 Supervisory Skill Development
UKW-05 Lean Manufacturing Effective Implementation
UKW-06 Quality Plan Development & effectiveness
UKW-07 Total Quality Management (TQM)
UKW-08 PDCA Continuous Improvement Cycle
UKW-09 Error Proofing (Poka Yoke)
UKW-105 S implementation & Auditing
UKW-11 Statistical Thinking for Operational Improvement
UKW-122 Q + 1P –Quantity and Quality with Discipline Attitude

3. UKW-13 Effective Management Review
UKW-14 Process Improvement
UKW-15 Lean Management
UKW-16 Industrial Law and Application
Effective Tools Training
UKT-01 Effective 7 QC Tools for Continuous Improvement
UKT-02 Failure Mode Effects Analysis (FMEA)
UKT-038 D (Eight Disciplines) Problem Solving Methodology
UKT-04 Advance Product Quality Planning (APQP)
UKT-05 Production Part Approval Process (PPAP)
UKT-06 Measurement System Analysis (MSA)
UKT-07 Statistical Process Control (SPC)
Safety & Health
UKSA-01 OSH Management In Manufacturing
UKSA-02 OSH Legislations In Malaysia
UKSA-03 Industrial Noise Management
UKSA-04 Risk Management in Manufacturing
UKSA-05 Personal Protective Equipment Management
UKSA-06 Forklift Safety
UKSA-07 Fire Safety / Chemical Drill
UKSA-08 Chemical Hazards and Handling
UKSA-09 CPR and First Aid
UKSA-10 Emergency Response Planning
UKSA-11 Construction Occupational Safety and Health

4. UKSA-12 Risk Assessment at Workplace
UKSA-13 Accident Investigation
UKSA-14 Effective Safety and Health Committee
Food Related Training
UKF-01 Control of Biological Hazard
UKF-02 Control of Physical Hazards
UKF-03 Control of Food Environment
UKF-04 Control of Food Safety Hazard
Other Training’s
Train-The-Trainer Series
Instructional Design and Development
Instructional Tools and Techniques
Visual Instructional Design
Management and Leadership
Effective Supervisory and Management Skills
Leadership, Trust and Teambuilding Essentials
Performance Management
Practical Coaching
Business Succession Planning
Stress Management
Problem Solving and Decision Making
Time Management
Knowledge Management
Human Development/Interpersonal Skills
Communication to Success

5. Making Powerful Presentation
Effective Telephone Etiquette
Motivation and Empowerment
Power Negotiation: How to Win?
Managing Change/Diversity
Developing Effective Time Management
Technical Writing
Conflict Management
Is Your Personal Image Is Your Business Tool or Your Business Work
Enhancing Personal Achievement through Stress Management
Unlocking Innovative
Empowerment- Art of influencing people to achieve fullest potential
Enhancing memory and problem visualization through idea mapping
HORENSO
Managing Training
Training needs Analysis
Training Effectiveness Evaluation
Effective Team
Creative Problem Solving and Decision Making
Working Effectively In A Team
Planning Small Group Meeting
Building Customer Satisfaction
Project Management
Document, Record, Filling Management Strategies
Experiential Team Building / Team Bonding <outdoor/indoor-customized
Human Resource Management/others

6. Malaysian Human Resource Management <From A to Z>
Employment Act, Industrial Relations and Disciplinary Inquiry: Develop Practical
Knowledge on Malaysia Labour Laws
Effective Human Resource Department Management – Develop HRM Skills
HR for Non HR Managers
Creating Positive Working Attitude
Inter competent skills
Work Ethics
Sexual Harassment
Innkeeper Act
Consumer Act
Language Skills
Better English at work place
Hospitality English
Operational Subjects /hotels
Professional Guest Room Cleaning
Effective Public Area Cleaning
Effective Housekeeping Supervisory
Restaurant Management
5S Housekeeping
Innkeeper Act
Butler Service/ VIP Protocol Service
Green Hotel
Front Office Operational
Food & Beverage Service
Upselling and Suggestive Selling
Service Excellence Customer Service First

7. .
B. Team Building – Most Popular Topics
YOU IN A TEAM – Dynamic Team Leadership Programme
Dynamic Team Building and Motivation Programme
Team Synergy Programme
Teaming To Excel Programme
Team Effectiveness Programme
Power of Team Work Programme

8. C. Hospitality – Popular Programs
Hospitality is a people business, yet while we place REVENUE values on
Accommodation/Buildings
Food & Beverages
Recreations/Entertainment
Inventories & Equipment

9. 6. Consultancy
We expertise on all aspects of HR services:
General Consulting of HR Practice
Compensation and Benefits
Job Analysis and Evaluation
Preparing Job Descriptions
Designing HR Policies and Procedures
Performance Management
Grievance, Ir Issues and Labour Relations
Disciplinary Issues
HR Negotiations and Employment Legislation
HR Research, Attitude and Organization Survey
Employee Communication
KIP
Union Recognition
Collective Agreement
Negotiations
Retention and Talent Management, Standard HR Forms and Documentation
Employee Handbook Employee Counselling
Creating SOP’s