SlideShare a Scribd company logo
1 of 15
• Company’s Introduction
“The brand we have selected is outfitters.”
Outfitters is a popular clothing brand in Pakistan, offering a wide range of trendy and stylish
apparel for men, women and kids. The brand was launched in 2003 and has since expanded is
presence with over 80 outlets across Pakistan, as well as an online store.
Outfitter’s products are designed to cater to the needs of the modern Pakistani consumer, with a
focus on quality, affordability, and on-trends styles. The brand offers a wide range of clothing
items, including shirts, pants, jeans, dresses, tops, and accessories.
In addition to its own brand, outfitters also operate several sub-brands, including bang and ethnic,
which cater to specific niches, within the Pakistani market. The brand has won several awards for
its marketing and branding initiatives, and it is recognized as one of the leading fashion retail
brands in Pakistan.
• Vision and Mission Statement and Analysis
Mission
Our mission at Outfitters Clothing is to provide comfortable and fashionable clothing for outdoor
enthusiasts while also promoting sustainability and ethical practices in the fashion industry.
Vision:
Our vision is to be a leading sustainable fashion brand, recognized for our commitment to
environmentally friendly practices, ethical manufacturing, and innovative design.
Analysis:
In analyzing these statements, we can see that Outfitters Clothing prioritizes providing comfortable
and fashionable clothing for outdoor enthusiasts, while also promoting sustainability and ethical
practices. The mission statement highlights the company's commitment to promoting sustainable
practices in the fashion industry, which is an important component of their brand. The vision
statement clearly outlines the company's aspirations to become a leading sustainable fashion brand,
with a focus on environmentally friendly practices, ethical manufacturing, and innovative design.
• Revised Vision and Mission Statements
To improve these statements, the company could consider adding more specific details about their
sustainability and ethical practices, such as outlining their goals for reducing waste or increasing
the use of sustainable materials in their products. Additionally, they could clarify how they plan to
achieve their vision, perhaps by outlining specific initiatives or partnerships they plan to pursue.
Finally, they could consider adding statement about their commitment to social responsibility, such
as supporting local communities or charitable causes. By doing so, the statements can become
more actionable and demonstrate a stronger commitment to their values.
• Corporate Social Responsibility:
Corporate social responsibility is a practice that involves business and organizations taking into
account the social, environmental and economic impacts of their operations on society. Companies
that prioritize CSR may implement programs and initiatives that address various issues, such that
human rights, labor practices, environmental sustainability, and community development.
CSR’s surrounded in the business philosophy of Outfitters. At Outfitters, the business operations
and processes are planned in a way that they do not become an hurdle or a burden in the way of
people’s and the environment’s comfort. At the same time, these processes and plans increase
business growth. The methodical strategy of operations at Outfitters empowers the management to
ensure that the organization achieves sustainable business growth by reducing attached risk factors
as well as through community building goals and ambitions. Outfitters struggle to increase its
social impact and influence on the environment and in people’s lives.
ADVISE about CSR efforts:
Outfitters clothing brand does not currently have a CSR strategy, I would advise that they consider
implementing one. CSR can help companies to build trust and reputation with customers,
employees, and other stakeholders by demonstrating a commitment to social and environmental
responsibility. Here are some potential areas that Outfitters clothing brand could focus on in their
CSR efforts:
Environmental sustainability:
Outfitters clothing brand could focus on reducing its effect on the surrounding conditions or on the
health of the Earth by putting into us practices throughout its supply chain, reducing waste, and
using eco-friendly materials
Ethical labor practices:
Outfitters clothing brand could put in order of importance fair labor practices and working
conditions for its workers, and could also secure/make sure of that its suppliers and partners stick to
honest and right labor standards
Community engagement:
Outfitters clothing brand could invest in local communities through donations to charity, volunteer
work, and other community engagement attempts to begin something new
Diversity, equity and inclusion:
Outfitters clothing brand could put in order of importance (many different kinds of people or
things), equity, and including in something within its (all the workers in a company or country) and
could also support social justice attempts to begin something new through its business practices.
Transparency and accountability:
Outfitters clothing brand could put in order of importance clearness/open honesty in its business
practices and be responsible to (people who are interested in a project or business), including
customers, workers, people or businesses who give money to help start businesses and local
communities.
Overall, a well-implemented CSR strategy can bring a range of benefits for companies, including
improved reputation, customer loyalty, and employee engagement.
• Organizational Values
VALUES:
Outfitters is already a popular clothing brand, So he suggest some value to its customers. Some
potential values of Outfitters include:
Brand recognition:
Outfitters have strong brand recognition and awareness among its target market, which is valuable
for maintaining customer loyalty and attracting new customers.
Quality and performance:
Outfitters have established a reputation for producing high-quality, functional clothing that
performs well in outdoor environments. This is a valuable feature for customers who prioritize
durability and functionality in their clothing.
Style and design:
Outfitters have a unique style and design aesthetic that appeals to its target market. This gave a
valuable feature for customers who are looking for clothing that reflects their outdoor interests and
lifestyle.
Customer service:
Outfitters have invested in customer service resources and support, such as sizing charts, care
instructions, and easy returns, which provide a value to customers and help, build customer loyalty.
Sustainability and ethics:
Outfitters also have prioritize sustainable and ethical practices in its production and supply chain,
which is valuable for customers who are concerned about the environmental and social impact of
their purchases.
Overall, the value of Outfitters depend on how well it continues to meet the needs and preferences
of its target market, and how effectively it differentiates itself from competitors in the outdoor
clothing industry.
• Internal Factor Evaluation (IFE):
To create an EFE matrix for (OUTFITTERS), the most important external factors that affect the
organization must first be identified. Changes in the economy, competition from other textile
manufacturers, shifts in consumer preferences, modifications to government policies, and other
factors are examples of these factors.
We would then give each of the important external factors a weight to show how important they are
to the organization. Typically, this weight is expressed as a percentage, with all factors having a
total weight of 1.0, or 100 percent. The organization's performance on each external factor would
then be evaluated on a scale of 1 to 4, where 1= response is poor, 2= response is average, 3=
response is above average and 4= response is superior. Finally, we would divide the rating by the
weight to get a weighted score for each external factor. An overall assessment of the organization's
capacity to respond to the opportunities and threat
EXTERNAL
FACTORS
Weight Rating Weight
Score
Opportunities 0.08 4 0.32
Growth in 0.05 3 0.15
Growing demand for
new products
0.07 4 0.49
World wise expansion 0.04 2 0.08
customization 0.06 2 0.12
New firms developing
2 miles away
0.07 3 0.21
Online store 0.08 3 0.24
THREATS
Increase taxes (current
tax rate of Pak is 25%)
0.18 1 0.18
Changes in govt
policies
0.08 1 0.08
Lack of raw material 0.06 1 0.06
Increases fare for rent 0.04 2 0.08
Increasing competition 0.14 4 0.56
Unavailability of labor 0.09 2 0.18
TOTAL 1 2.75
OUTFITTERS OVERALL WEIGHTED SCORE IN THIS case is 2.75 indicating that is above
average in terms of responding or dealing with opportunities and threats in external environment.
• PESTLE Analysis
Political Factors: High political stability delivers a stable and friendly business environment
with predictable market growth trends. However, when there is political confusion, it discourages
the investors and harms the stakeholders trust in economic and consequential organizational
performance. Frequent changes in government policies harm business performance by increasing
environmental uncertainty. It is important for Outfitters to study the current trends in the country's
political scenario as changes in government may change the government's priorities towards the
growth of different industries. Outfitters should carefully analyze the protests by pressure groups,
social or environment activists and worker unions as such protests play an important role in the
policy making process. Close collaboration with such groups may boost the Outfitters’ ability to
collaborate with community and achieve long-term corporate goals. Bureaucracy and corruption
negatively influence the business environment. Working in countries with high corruption level and
weak law enforcement makes the business environment increasingly unpredictable for Outfitters.
The organization may also study the industry specific taxation policies to understand the crowd
government's priorities and interest in developing industries. Similarly, high trade restrictions can
make the business environment more complex by affecting the exports and harming relationships
with foreign trade partners.
Economic Factors: It is important for Outfitters to understand economic factors such as foreign
exchange/interest rate, labor market conditions, inflation and saving rates etc. as they control the
overall economic environment of the country. The economic growth of a country directly impacts
organizational performance. Growing economies offer wide-ranging growth opportunities to the
Outfitters. Similarly, it is important to understand the industry lifecycle stage. The GDP growth
rate will determine the Outfitters ability to pursue its long-term growth strategies. High GDP also
signals the consumers’ ability to spend more on existing products. High unemployment signals the
availability of surplus labor at relatively lower wages. Working in such a market can lower the
production cost of Outfitters. The organization should also carefully consider the interest rate and
its influence on borrowing ability and attitude towards investment. The high interest rate will
encourage the attitude towards investment and increase growth opportunities for Outfitters. Finally,
the exchange rate fluctuation can also influence the profitability and international trade. The high
fluctuation on local currency can be a cause of serious concern for Outfitters. Outfitters must study
and predict the labor market conditions to understand how it can attract talented workers and
leverage their skills to improve business performance. The business practices of the Urban
Outfitters are influenced by the usual economic structure. The economic and regulatory
environment in a monopolistic or oligopolistic structure will be different from the monopolistic
competition and perfect competition.
Social Factors: Demographic characteristics can help Outfitters in selecting the right market
segments with high growth potential. The business and marketing strategies are also influenced by
migration. It is important for Outfitters to understand the people’s general attitude towards
migration as it can influence firms’ ability. The power distance within any society shows the
acceptance of hierarchy and income inequality. Outfitters must regulate its business management
practices while entering in markets with high or low power distance. Outfitters need to study the
traditionally assigned gender roles to align its marketing and communication practices accordingly.
Marketing and human resource strategies in a traditional, masculine society with clearly
distinguished gender roles will be different from societies with low gender stereotypes. Each
society has distinctive norms and values that play an important role in shaping consumer behavior.
Outfitters should develop local teams and develop local partnerships for understanding the societal
attitudes and norms to tailor marketing strategies according to unique cultural context. The advent
of social media and e-commerce has encouraged online shopping behavior among customers.
Outfitters needs to understand the online shopping behavior by considering the generational
differences as younger consumers are more inclined to shop online than older customers. The
consumers’ spending patterns are influenced by their purchasing power of money. Studying and
forecasting the consumers’ purchasing power based on relevant economic indicators is important to
analyze the customers’ interests and spending patterns.
Technological Factors: A detailed analysis of the technological environment can help
Outfitters capture the technological trends to attain certain business advantages, such as increasing
profitability, boosting innovation process and increasing the operational efficiency. The
development of information and communication technologies has led towards the adoption of
innovative marketing techniques to increase collaboration with customers. Use of social media has
become common in a modern business environment. Outfitters can influence the opportunities
offered by social media marketing to improve business performance. Technological trends can be
used to start the creative social media campaigns for developing online brand communities.
Outfitters should carefully consider the on-going technological innovations to stay ahead of the
competition. A close eye should be kept on analyzing the 5G and determining its potential to
deliver positive business outcomes through enhanced user experience, increased speed and
expanded access. The adoption of new technologies has shortened the lifecycle of new product
development. Today, new products are developed quickly, and supply chain partners have also
gained more power. It pressurizes the Outfitters to develop new products quickly, increase product
range diversity, integrate flexibility into the value chain and develop healthy business relationships
with value chain partners.
Legal Factors: Outfitters must follow the employee or labor health and safety laws as some
countries have strict regulations to safeguard labor safety. Providing a secure work environment for
the workforce is the ethical and moral responsibility of Outfitters. The data protection has become
an important issue due to consumers’ privacy and security concerns. Outfitters need to study data
protection regulations to protect the customer data. Moreover, there are laws to set the maximum
price, ensure a certain quality standard and protect consumers from fraudulent marketing claims.
Outfitters must consider these factors to safeguard compliance with consumer protection laws.
Intellectual property regulations are designed to protect the companies' patents and valuable ideas.
Inability to protect intellectual property rights can result in losing competitive advantage, which
may weaken the positioning of Outfitters against other market players.
Environmental Factors: The growing environmental awareness and changing climatic
conditions have made ‘environmental analysis’ an important part of the PESTEL analysis. The
growing environmental pollution coupled with technological advancement has forced business
organizations to adopt innovative recycling and waste management practices. Some countries offer
subsidies for encouraging investment in renewable technologies. Outfitters can benefit from it and
invest in renewable technologies to ensure long-term sustainability. Changes in weather and
climatic conditions can influence business efficiency. For example, extreme weather conditions can
increase the cost of operations and compel the Outfitters to make the value chain more flexible.
Such changes can also influence the consumers' spending patterns, causing the organization to
revise its product and marketing strategies. There is a growing trend towards the use of green/eco-
friendly products. Outfitters can take it as an opportunity and adopt green business practices.
Regulatory groups’ emphasis on ensuring compliance with environmental norms is altering the
product innovation priorities. It requires Outfitters to prioritize and focus on marketing the eco-
friendly nature of their products over customary value propositions. Outfitters must study the
specific environmental regulations of the country under consideration to understand which
resources (like water, electricity etc.) are considered rare or which species are endangered whose
excessive consumption can cause trouble for the organization.
• External Factor Evaluation (EFE):
To create an EFE matrix for (OUTFITTERS), the most important external factors that affect the
organization must first be identified. Changes in the economy, competition from other textile
manufacturers, shifts in consumer preferences, modifications to government policies, and other
factors are examples of these factors. We would then give each of the important external factors a
weight to show how important they are to the organization. Typically, this weight is expressed as a
percentage, with all factors having a total weight of 1.0, or 100 percent. The organization's
performance on each external factor would then be evaluated on a scale of 1 to 4, where 1=
response is poor, 2= response is average, 3= response is above average and 4= response is superior.
Finally, we would divide the rating by the weight to get a weighted score for each external factor.
An overall assessment of the organization's capacity to respond to the opportunities and threat.
EXTERNAL
FACTORS
Weight Rating Weight
Score
Opportunities 0.08 4 0.32
Growth in 0.05 3 0.15
Growing demand for
new products
0.07 4 0.49
World wise expansion 0.04 2 0.08
customization 0.06 2 0.12
New firms developing
2 miles away
0.07 3 0.21
Online store 0.08 3 0.24
THREATS
Increase taxes (current
tax rate of Pak is 25%)
0.18 1 0.18
Changes in govt
policies
0.08 1 0.08
Lack of raw material 0.06 1 0.06
Increases fare for rent 0.04 2 0.08
Increasing competition 0.14 4 0.56
Unavailability of labor 0.09 2 0.18
TOTAL 1 2.75
OUTFITTERS OVERALL WEIGHTED SCORE IN THIS case is 2.75 indicating that is above
average in terms of responding or dealing with opportunities and threats in external environment.
• Competitive Profile Matrix (CPM)
In order to prepare a CPM, the competitors must first be identified. A maximum of 4
companies can be compared. Firstly, the key success factors must be identified. Those factors
are them assigned a weightage, with the sum of weightage equal to 1.00. After that, ratings are
assigned to the factors, ranging from 1-4, where 1 being the major weakness and 4 being the
major strength. No same rating can be given to multiple companies. Ultimately, the weightage
is multiplied by the ratings to derive a weighted score. The CPM of Out Fitters, which includes
Cloud and Boys Looks is given below
Out Fitters, Cloud, Boys Look
Out Fitters cloud Boys Look
Key success factors weight rating score rating score rating score
Advertisement 0.06 4 0.24 4 0.24 3 0.18
Pricing 0.10 4 0.4 2 0.2 2 0.2
Product quality 0.18 3 0.54 3 0.54 1 0.18
Customer loyalty 0.15 3 0.45 2 0.3 2 0.3
World wise
expansion
0.12 2 0.24 1 0.12 2 0.24
Brand perception 0.25 4 1 3 0.75 2 0.5
Financial position 0.14 3 0.42 2 0.28 1 0.14
TOTAL 1 3.29 2.43 1.74
The average weighted score of OutFitters is 3.29, while Cloud and Boys Look scores arte
less.so it’s shows that Out Fitters has a strong position in the market.
• SWOT Analysis & Matrix
S – STRENGTHS
1. Highly successful at Go
to Market strategies for its
products.
2. Superb Performance in
New Markets
3. Highly skilled workforce
through successful training
and learning programs.
 4. Successful track record of
developing new products –
product innovation.
5. Strong Brand Portfolio
W – WEAKNESS
1. Financial planning is not
done properly and
efficiently.
2. The marketing of the
products left a lot to be
desired.
3. Not very good at product
demand forecasting.
4. Not highly successful at
integrating firms with
different work culture.
5. Need more investment in
new technologies.
O – OPPORTUNITY
1. Decreasing cost of
transportation
2. Economic uptick and
increase in customer
spending
3. The new technology
provides an opportunity to
Outfitters to practices
differentiated pricing
strategy in the new market
4. Opening up of new
markets because of
government agreement
5. New trends in the
consumer behavior
SO – STRATEGIES
1. "Leveraging successful
Go To Market strategies to
capitalize on decreasing
transportation costs and one
or the other increase
profitability or gain market
share by offering cost
savings to customers."
2. "Utilizing superb
performance in new markets
to capitalize on the
economic enhancement,
attract new customers, and
increase market share for
Outfitters."
3. "Leveraging a highly
skilled labor force and new
technology to implement a
differentiated pricing
strategy in order to
WO – STRATEGIES
1. “Enhance financial
planning, leverage lower
shipping prices to reduce
costs, and enhance
profitability or gain market
share."
2. "Strengthen marketing
efforts, state clear
positioning and unique
selling proposition,
capitalize on economic
uptick to attract new
customers and expand
market share."
3. "Improve demand
forecasting capabilities,
reduce inventory levels,
leverage new technology for
differentiated pricing
strategy to enhance
maximize market potential
for Outfitters."
4. "Leveraging our
successful track record of
product innovation to seize
new market opportunities
facilitated by government
agreements."
5. "Leveraging our strong
brand portfolio to capitalize
on emerging consumer
behavior trends."
customer loyalty and attract
new customers with value-
oriented proposals."
4. "Building strong
partnerships and cultural
integration capabilities to
successfully enter new
markets facilitated by
government agreements."
5. "Strategically investing in
new technologies to align
with evolving consumer
behavior trends."
THREATS
1. The demand of the highly
profitable products is
seasonal in nature.
2. Intense competition.
3. Changing consumer
buying behavior from
online channel could be a
threat to the existing
physical infrastructure
driven supply chain model
4. No regular supply of
innovative products.
5. Growing strengths of
local distributors
ST – STRATEGIES
1. "Enhance Go To Market
strategies, mitigate the
impact of seasonal demand
fluctuations through
contingency planning, and
diversify product offerings
to ensure sustained
profitability."
2. "Capitalizing on superb
performance in new
markets, differentiate
through innovation, and
strategically best intense
competition to maintain
market leadership."
3. "Maximize the potential
of a highly skilled and
motivated labor force while
adapting to changing
consumer buying behavior
by integrating online
channels and transforming
WT – STRATEGIES
1. "Enhance financial
planning efficiency,
optimizes cash utilization,
and implements
contingency plans to
moderate the impact of
seasonal demand
fluctuations for sustained
profitability."
2. "Upgrading marketing
efforts, define clear
positioning and unique
selling proposition, and
strategically differentiate
from competitors to gain a
competitive edge in the
market."
3. "Enhance product
demand forecasting
capabilities, optimize
inventory management, and
adapt the supply chain
the supply chain model for
sustained success."
4. "Leveraging our product
innovation expertise to
ensure a consistent supply
of innovative products,
mitigating the threat of
irregular availability."
5. "Leveraging our strong
brand portfolio to establish
strategic partnerships and
maintain competitive
advantage against local
distributors."
model to meet fluctuating
consumer buying behavior
for sustained
competitiveness in the
online channel."
4. "Improving cultural
integration capabilities and
fostering innovation
partnerships to ensure a
consistent supply of
innovative products."
5. "Strategically investing in
new technologies to
compete effectively against
the growing strength of
local distributors."
• BCG Matrix:
STARS
 Financial services
 Men’s wear, shoes, trousers, jeans,
shirts, tops.
 Ethnic by outfitters
QUESTION MARKS
 Leather jackets,
 women sweaters
CASH COWS
 Knit wear bags
 Supplier management service
DOGS
 No Dogs Product.
• SPACE Matrix:
Present the Strategic Position and Action Evaluation (SPACE) Matrix, considering the
company's financial position, competitive advantage, stability, and industry attractiveness.
INTERNAL STRATEGIC
POSITION
EXTERNAL STRATEGIC
POSITION
FINANCIAL STRENGTH (FS)
ENVIRONMENTAL
STABILITY (ES)
Return on equity -2 Technological change -2
Liquidity -2 Demand Variability -3
Inventory Turnover -2 Competitive Pressure -4
Brand Image -1 Ease of exit from marker -5
Price Earnings Ratio -4 Risk involved in business -2
Barriers to enter new market -4
2.2
3.33
COMPETITIVE ADVANTAGE
(CA) INDUSTRY STRENGTH (IS)
Market Share -2 Growth Potential -5
Product Quality -2 Profit Potential -4
Customer loyalty -2 Technological know how -5
Control over suppliers and
distributors -3 Productivity capacity utilization -2
Financial stability -3
Ease to enter new market -3
-
2.25 3.67
Financial Strength: 2.2
Environmental Stability: -3.33
Competitive Pressure: -2.25
Industry Strength: 3.67
Y-axis: 2.2-3.33 = -1.13
X-axis: 3.67-2.25 = 1.42
Numerical values that are assigned ranges from +1 (worst) to +6 (Best) to each of the
variables that make FS and IS and -1 ( Best) to -6 (Worst) for each of the variables making
ES and CA.
FS and ES make up the X-axis whereas CA and IS makes up the Y-axis.
The analysis shows that Outfitters Pakistan falls within the Strong quadrant of the IE
matrix. This means that the company has a strong industry position and moderate financial
strength, despite a challenging and unstable external environment. The company has the
potential to leverage its industry strength to overcome the competitive disadvantages and
improve its financial position.
Based on this analysis, Outfitters Pakistan should focus on capitalizing on its industry
strengths, such as growth potential and technological know-how, to enhance its competitive
advantage. Efforts should also be made to improve financial performance and address the
challenges posed by the external environment, including technological change and
competitive pressure.
• IE Matrix:
The Total Weighted Average Score
Strong Average Weak
(3.0 – 4.0) ( 2.0 – 2.99) (1.0 – 1.99)
Growth & Build
Division Revenue %
Revenue
Profit % Profit EFE
Scores
IFE Scores
1 7,868,000 71.5% 3,000,000 59% 4 3
2 1,241,000 11.3% 1,000,000 19% 2.5 3
3 1,578,000 14.3% 800,000 16% 2 3.5
4 90,000 0.8% 100,000 2% 2.5 2.5
5 223,000 2.1% 200,000 4% 3 2.5
Total 11,000,000 100% 5,100,000 100% - -
Now, let's calculate the Total Weighted Average Score:
Total Revenue Weighted Score = (Revenue of Division i / Total Revenue) * EFE Score
Total Profit Weighted Score = (Profit of Division i / Total Profit) * IFE Score
Total Revenue Weighted Score = [(7,868,000/11,000,000) * 4] + [(1,241,000/11,000,000) *
2.5] + [(1,578,000/11,000,000) * 2] + [(90,000/11,000,000) * 2.5] + [(223,000/11,000,000)
* 3]
= 0.716 + 0.028 + 0.029 + 0.002 + 0.006
= 0.781
Total Profit Weighted Score = [(3,000,000/5,100,000) * 3] + [(1,000,000/5,100,000) * 3] +
[(800,000/5,100,000) * 3.5] + [(100,000/5,100,000) * 2.5] + [(200,000/5,100,000) * 2.5]
= 1.765 + 0.588 + 0.549 + 0.049 + 0.098
= 3.049
The Total Weighted Average Score is calculated as the average of the Total Revenue
Weighted Score and the Total Profit Weighted Score:
Total Weighted Average Score = (Total Revenue Weighted Score + Total Profit Weighted
Score) / 2
= (0.781 + 3.049) / 2
= 1.915
Based on the analysis, the Total Weighted Average Score for Outfitters Pakistan's Growth
& Build Division is 1.915. This score falls within the "Average" range (2.0 - 2.99) on the
matrix.
• QSPM (Quantitative Strategic Planning Matrix):
Strategic Alternatives
Key factors 1. Buy new land and build new
larger store.
2. Fully renovate
existing store
Opportuities Weight AS TAS AS TAS
1. Decreasing cost of
transportation
0.10 4 0.40 2 0.20
2. Economic uptick and
increase in customer spending
0.10 2 0.20 4 0.40
3. The new technology provides
an opportunity to Outfitters to
practices differentiated pricing
strategy
0.08 1 0.08 4 0.32
4. Opening up of new markets
because of government
agreement
0.05 -
5. New trends in the consumer
behavior
0.05 -
6. New environmental policies 0.04 -
7. Stable free cash flow 0.03 -
Threats
1. The demand of the highly
profitable products is seasonal
in nature.
0.15 4 0.60 3 0.45
2. Intense competition. 0.08 - -
3. Changing consumer buying
behavior from online channel
could be a threat to the existing
physical infrastructure driven
supply chain model
0.12 4 0.48 1 0.12
4. No regular supply of
innovative products.
0.08 2 0.16 4 0.32
5. Growing strengths of local
distributors
0.04 -
6. Limitation of the counterfeit 0.03 -
and low quality product
Total 1.00
strengths
1. Highly successful at Go to
Market strategies for its
products.
0.05 -
2. Superb Performance in New
Markets
0.01 2 0.14 4 0.28
3. Highly skilled workforce
through successful training and
learning programs
0.08 -
 4. Successful track record of
developing new products –
product innovation.
0.3 -
5. Strong Brand Portfolio 0.07 -
6. Good Returns on Capital
Expenditure
0.06 4 0.60 3 0.45
7. Automation of activities 0..3 4 0.12 2 0.06
Weakness
1. Financial planning is not
done properly and efficiently.
0.10 -
2. The marketing of the
products left a lot to be desired.
0.15 4 0.60 1 0.15
3. Not very good at product
demand forecasting.
0.02 1 0.02 4 0.08
4. Not highly successful at
integrating firms with different
work culture.
0.04 1 0.02 4 0.08
5. Need more investment in
new technologies.
0.05 3 0.12 4 0.16
6. High attrition rate in work
force.
0.02 -
7. Gaps in the product range
sold by the company.
0.02 2 0.10 4 0.20
Total 1.00 3.64 3.21
Constructed on the analysis of the QSPM matrix, the Total Attractiveness Score (TAS) is
calculated for each strategic alternative by multiplying the weight of the
opportunity/threat/strength/weakness by the corresponding AS. The strategic alternative with the
highest TAS indicates the most favorable option.
In this case, when calculating the TAS, Alternative 1 has a higher TAS of 3.64 compared to
Alternative 2's TAS of 3.21. Therefore, based on the QSPM analysis, it is recommended to
prioritize Alternative 1: "Buy new land and build a new larger store" as the strategic choice for the
Outfitters.
• Balanced Scorecard:
Outline the Balanced Scorecard framework to measure the company's performance across
financial, customer, internal processes, and learning and growth perspectives.
• Interview Protocol:
Provide the interview questions used in Assignment 4 to gather insights from the strategic
Manager.
• Answers Transcribed from Interviews:
Include the transcriptions of the interviews conducted in Assignment 4, highlighting key
insights and opinions shared by stakeholders.
• Future Strategy:
Based on the analysis conducted and insights gained, propose one future strategy that
aligns with the company's vision, mission, and competitive position.
Note: Please ensure that the report's formatting adheres to the specified guidelines of
using bold headings and font size 12 throughout.

More Related Content

Similar to bsp final project.f.docx

Csr13 5(imple)
Csr13 5(imple)Csr13 5(imple)
Csr13 5(imple)Amit Fogla
 
BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILTY-1.pdf
BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILTY-1.pdfBUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILTY-1.pdf
BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILTY-1.pdfbillugamma06
 
CSR Session Role towards diff interest groups.pptx
CSR Session Role towards diff interest groups.pptxCSR Session Role towards diff interest groups.pptx
CSR Session Role towards diff interest groups.pptxRUCHITARAMANI2
 
Conscious Marketing and Ethics
Conscious Marketing and EthicsConscious Marketing and Ethics
Conscious Marketing and EthicsAraqaMiller
 
Corporate social responsibility.pptx
Corporate social responsibility.pptxCorporate social responsibility.pptx
Corporate social responsibility.pptxsonukam1
 
NCV 4 Management Practice Hands-On Support Slide Show - Module 2
NCV 4 Management Practice Hands-On Support  Slide Show - Module 2NCV 4 Management Practice Hands-On Support  Slide Show - Module 2
NCV 4 Management Practice Hands-On Support Slide Show - Module 2Future Managers
 
Business ethics in social marketing
Business ethics in social marketingBusiness ethics in social marketing
Business ethics in social marketingDashiya Foundation
 
Telling Your CSR Impact Story: An Outcomes Framework for a Portfolio of Programs
Telling Your CSR Impact Story: An Outcomes Framework for a Portfolio of ProgramsTelling Your CSR Impact Story: An Outcomes Framework for a Portfolio of Programs
Telling Your CSR Impact Story: An Outcomes Framework for a Portfolio of ProgramsTCC Group
 
10478374.ppt
10478374.ppt10478374.ppt
10478374.pptngBi43
 
Business Process Focus
Business Process FocusBusiness Process Focus
Business Process Focusyeganehmajidi
 
Q1 Why have ethics and social responsibility become so important .docx
Q1 Why have ethics and social responsibility become so important .docxQ1 Why have ethics and social responsibility become so important .docx
Q1 Why have ethics and social responsibility become so important .docxmakdul
 
Adapting to Remote Work: Strategies for Global Businesses.pdf
Adapting to Remote Work: Strategies for Global Businesses.pdfAdapting to Remote Work: Strategies for Global Businesses.pdf
Adapting to Remote Work: Strategies for Global Businesses.pdfVograce
 
Marketing Ethics
Marketing EthicsMarketing Ethics
Marketing Ethicsashokshiva
 
A CSR Presentation
A CSR PresentationA CSR Presentation
A CSR PresentationAjay Mahajan
 
Cb12e basic ppt ch02
Cb12e basic ppt ch02Cb12e basic ppt ch02
Cb12e basic ppt ch02Eric
 

Similar to bsp final project.f.docx (20)

Csr13 5(imple)
Csr13 5(imple)Csr13 5(imple)
Csr13 5(imple)
 
BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILTY-1.pdf
BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILTY-1.pdfBUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILTY-1.pdf
BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILTY-1.pdf
 
CSR Session Role towards diff interest groups.pptx
CSR Session Role towards diff interest groups.pptxCSR Session Role towards diff interest groups.pptx
CSR Session Role towards diff interest groups.pptx
 
Conscious Marketing and Ethics
Conscious Marketing and EthicsConscious Marketing and Ethics
Conscious Marketing and Ethics
 
Corporate social responsibility.pptx
Corporate social responsibility.pptxCorporate social responsibility.pptx
Corporate social responsibility.pptx
 
NCV 4 Management Practice Hands-On Support Slide Show - Module 2
NCV 4 Management Practice Hands-On Support  Slide Show - Module 2NCV 4 Management Practice Hands-On Support  Slide Show - Module 2
NCV 4 Management Practice Hands-On Support Slide Show - Module 2
 
Loreal sbwa
Loreal sbwaLoreal sbwa
Loreal sbwa
 
Business ethics in social marketing
Business ethics in social marketingBusiness ethics in social marketing
Business ethics in social marketing
 
Telling Your CSR Impact Story: An Outcomes Framework for a Portfolio of Programs
Telling Your CSR Impact Story: An Outcomes Framework for a Portfolio of ProgramsTelling Your CSR Impact Story: An Outcomes Framework for a Portfolio of Programs
Telling Your CSR Impact Story: An Outcomes Framework for a Portfolio of Programs
 
Ethical branding
Ethical branding Ethical branding
Ethical branding
 
10478374.ppt
10478374.ppt10478374.ppt
10478374.ppt
 
Business Process Focus
Business Process FocusBusiness Process Focus
Business Process Focus
 
Q1 Why have ethics and social responsibility become so important .docx
Q1 Why have ethics and social responsibility become so important .docxQ1 Why have ethics and social responsibility become so important .docx
Q1 Why have ethics and social responsibility become so important .docx
 
Adapting to Remote Work: Strategies for Global Businesses.pdf
Adapting to Remote Work: Strategies for Global Businesses.pdfAdapting to Remote Work: Strategies for Global Businesses.pdf
Adapting to Remote Work: Strategies for Global Businesses.pdf
 
CSR
CSRCSR
CSR
 
Csr chap 1 2
Csr chap 1 2Csr chap 1 2
Csr chap 1 2
 
Marketing Ethics
Marketing EthicsMarketing Ethics
Marketing Ethics
 
A CSR Presentation
A CSR PresentationA CSR Presentation
A CSR Presentation
 
Cb12e basic ppt ch02
Cb12e basic ppt ch02Cb12e basic ppt ch02
Cb12e basic ppt ch02
 
Chap002
Chap002Chap002
Chap002
 

Recently uploaded

FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture conceptP&CO
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1kcpayne
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperityhemanthkumar470700
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...daisycvs
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableSeo
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Sheetaleventcompany
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 

Recently uploaded (20)

FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 

bsp final project.f.docx

  • 1. • Company’s Introduction “The brand we have selected is outfitters.” Outfitters is a popular clothing brand in Pakistan, offering a wide range of trendy and stylish apparel for men, women and kids. The brand was launched in 2003 and has since expanded is presence with over 80 outlets across Pakistan, as well as an online store. Outfitter’s products are designed to cater to the needs of the modern Pakistani consumer, with a focus on quality, affordability, and on-trends styles. The brand offers a wide range of clothing items, including shirts, pants, jeans, dresses, tops, and accessories. In addition to its own brand, outfitters also operate several sub-brands, including bang and ethnic, which cater to specific niches, within the Pakistani market. The brand has won several awards for its marketing and branding initiatives, and it is recognized as one of the leading fashion retail brands in Pakistan. • Vision and Mission Statement and Analysis Mission Our mission at Outfitters Clothing is to provide comfortable and fashionable clothing for outdoor enthusiasts while also promoting sustainability and ethical practices in the fashion industry. Vision: Our vision is to be a leading sustainable fashion brand, recognized for our commitment to environmentally friendly practices, ethical manufacturing, and innovative design. Analysis: In analyzing these statements, we can see that Outfitters Clothing prioritizes providing comfortable and fashionable clothing for outdoor enthusiasts, while also promoting sustainability and ethical practices. The mission statement highlights the company's commitment to promoting sustainable practices in the fashion industry, which is an important component of their brand. The vision statement clearly outlines the company's aspirations to become a leading sustainable fashion brand, with a focus on environmentally friendly practices, ethical manufacturing, and innovative design. • Revised Vision and Mission Statements To improve these statements, the company could consider adding more specific details about their sustainability and ethical practices, such as outlining their goals for reducing waste or increasing the use of sustainable materials in their products. Additionally, they could clarify how they plan to achieve their vision, perhaps by outlining specific initiatives or partnerships they plan to pursue. Finally, they could consider adding statement about their commitment to social responsibility, such as supporting local communities or charitable causes. By doing so, the statements can become more actionable and demonstrate a stronger commitment to their values. • Corporate Social Responsibility: Corporate social responsibility is a practice that involves business and organizations taking into account the social, environmental and economic impacts of their operations on society. Companies that prioritize CSR may implement programs and initiatives that address various issues, such that human rights, labor practices, environmental sustainability, and community development.
  • 2. CSR’s surrounded in the business philosophy of Outfitters. At Outfitters, the business operations and processes are planned in a way that they do not become an hurdle or a burden in the way of people’s and the environment’s comfort. At the same time, these processes and plans increase business growth. The methodical strategy of operations at Outfitters empowers the management to ensure that the organization achieves sustainable business growth by reducing attached risk factors as well as through community building goals and ambitions. Outfitters struggle to increase its social impact and influence on the environment and in people’s lives. ADVISE about CSR efforts: Outfitters clothing brand does not currently have a CSR strategy, I would advise that they consider implementing one. CSR can help companies to build trust and reputation with customers, employees, and other stakeholders by demonstrating a commitment to social and environmental responsibility. Here are some potential areas that Outfitters clothing brand could focus on in their CSR efforts: Environmental sustainability: Outfitters clothing brand could focus on reducing its effect on the surrounding conditions or on the health of the Earth by putting into us practices throughout its supply chain, reducing waste, and using eco-friendly materials Ethical labor practices: Outfitters clothing brand could put in order of importance fair labor practices and working conditions for its workers, and could also secure/make sure of that its suppliers and partners stick to honest and right labor standards Community engagement: Outfitters clothing brand could invest in local communities through donations to charity, volunteer work, and other community engagement attempts to begin something new Diversity, equity and inclusion: Outfitters clothing brand could put in order of importance (many different kinds of people or things), equity, and including in something within its (all the workers in a company or country) and could also support social justice attempts to begin something new through its business practices. Transparency and accountability: Outfitters clothing brand could put in order of importance clearness/open honesty in its business practices and be responsible to (people who are interested in a project or business), including customers, workers, people or businesses who give money to help start businesses and local communities. Overall, a well-implemented CSR strategy can bring a range of benefits for companies, including improved reputation, customer loyalty, and employee engagement. • Organizational Values VALUES: Outfitters is already a popular clothing brand, So he suggest some value to its customers. Some potential values of Outfitters include:
  • 3. Brand recognition: Outfitters have strong brand recognition and awareness among its target market, which is valuable for maintaining customer loyalty and attracting new customers. Quality and performance: Outfitters have established a reputation for producing high-quality, functional clothing that performs well in outdoor environments. This is a valuable feature for customers who prioritize durability and functionality in their clothing. Style and design: Outfitters have a unique style and design aesthetic that appeals to its target market. This gave a valuable feature for customers who are looking for clothing that reflects their outdoor interests and lifestyle. Customer service: Outfitters have invested in customer service resources and support, such as sizing charts, care instructions, and easy returns, which provide a value to customers and help, build customer loyalty. Sustainability and ethics: Outfitters also have prioritize sustainable and ethical practices in its production and supply chain, which is valuable for customers who are concerned about the environmental and social impact of their purchases. Overall, the value of Outfitters depend on how well it continues to meet the needs and preferences of its target market, and how effectively it differentiates itself from competitors in the outdoor clothing industry. • Internal Factor Evaluation (IFE): To create an EFE matrix for (OUTFITTERS), the most important external factors that affect the organization must first be identified. Changes in the economy, competition from other textile manufacturers, shifts in consumer preferences, modifications to government policies, and other factors are examples of these factors. We would then give each of the important external factors a weight to show how important they are to the organization. Typically, this weight is expressed as a percentage, with all factors having a total weight of 1.0, or 100 percent. The organization's performance on each external factor would then be evaluated on a scale of 1 to 4, where 1= response is poor, 2= response is average, 3= response is above average and 4= response is superior. Finally, we would divide the rating by the weight to get a weighted score for each external factor. An overall assessment of the organization's capacity to respond to the opportunities and threat EXTERNAL FACTORS Weight Rating Weight Score Opportunities 0.08 4 0.32 Growth in 0.05 3 0.15 Growing demand for new products 0.07 4 0.49
  • 4. World wise expansion 0.04 2 0.08 customization 0.06 2 0.12 New firms developing 2 miles away 0.07 3 0.21 Online store 0.08 3 0.24 THREATS Increase taxes (current tax rate of Pak is 25%) 0.18 1 0.18 Changes in govt policies 0.08 1 0.08 Lack of raw material 0.06 1 0.06 Increases fare for rent 0.04 2 0.08 Increasing competition 0.14 4 0.56 Unavailability of labor 0.09 2 0.18 TOTAL 1 2.75 OUTFITTERS OVERALL WEIGHTED SCORE IN THIS case is 2.75 indicating that is above average in terms of responding or dealing with opportunities and threats in external environment. • PESTLE Analysis Political Factors: High political stability delivers a stable and friendly business environment with predictable market growth trends. However, when there is political confusion, it discourages the investors and harms the stakeholders trust in economic and consequential organizational performance. Frequent changes in government policies harm business performance by increasing environmental uncertainty. It is important for Outfitters to study the current trends in the country's political scenario as changes in government may change the government's priorities towards the growth of different industries. Outfitters should carefully analyze the protests by pressure groups, social or environment activists and worker unions as such protests play an important role in the policy making process. Close collaboration with such groups may boost the Outfitters’ ability to collaborate with community and achieve long-term corporate goals. Bureaucracy and corruption negatively influence the business environment. Working in countries with high corruption level and weak law enforcement makes the business environment increasingly unpredictable for Outfitters. The organization may also study the industry specific taxation policies to understand the crowd government's priorities and interest in developing industries. Similarly, high trade restrictions can make the business environment more complex by affecting the exports and harming relationships with foreign trade partners. Economic Factors: It is important for Outfitters to understand economic factors such as foreign exchange/interest rate, labor market conditions, inflation and saving rates etc. as they control the overall economic environment of the country. The economic growth of a country directly impacts organizational performance. Growing economies offer wide-ranging growth opportunities to the Outfitters. Similarly, it is important to understand the industry lifecycle stage. The GDP growth rate will determine the Outfitters ability to pursue its long-term growth strategies. High GDP also signals the consumers’ ability to spend more on existing products. High unemployment signals the
  • 5. availability of surplus labor at relatively lower wages. Working in such a market can lower the production cost of Outfitters. The organization should also carefully consider the interest rate and its influence on borrowing ability and attitude towards investment. The high interest rate will encourage the attitude towards investment and increase growth opportunities for Outfitters. Finally, the exchange rate fluctuation can also influence the profitability and international trade. The high fluctuation on local currency can be a cause of serious concern for Outfitters. Outfitters must study and predict the labor market conditions to understand how it can attract talented workers and leverage their skills to improve business performance. The business practices of the Urban Outfitters are influenced by the usual economic structure. The economic and regulatory environment in a monopolistic or oligopolistic structure will be different from the monopolistic competition and perfect competition. Social Factors: Demographic characteristics can help Outfitters in selecting the right market segments with high growth potential. The business and marketing strategies are also influenced by migration. It is important for Outfitters to understand the people’s general attitude towards migration as it can influence firms’ ability. The power distance within any society shows the acceptance of hierarchy and income inequality. Outfitters must regulate its business management practices while entering in markets with high or low power distance. Outfitters need to study the traditionally assigned gender roles to align its marketing and communication practices accordingly. Marketing and human resource strategies in a traditional, masculine society with clearly distinguished gender roles will be different from societies with low gender stereotypes. Each society has distinctive norms and values that play an important role in shaping consumer behavior. Outfitters should develop local teams and develop local partnerships for understanding the societal attitudes and norms to tailor marketing strategies according to unique cultural context. The advent of social media and e-commerce has encouraged online shopping behavior among customers. Outfitters needs to understand the online shopping behavior by considering the generational differences as younger consumers are more inclined to shop online than older customers. The consumers’ spending patterns are influenced by their purchasing power of money. Studying and forecasting the consumers’ purchasing power based on relevant economic indicators is important to analyze the customers’ interests and spending patterns. Technological Factors: A detailed analysis of the technological environment can help Outfitters capture the technological trends to attain certain business advantages, such as increasing profitability, boosting innovation process and increasing the operational efficiency. The development of information and communication technologies has led towards the adoption of innovative marketing techniques to increase collaboration with customers. Use of social media has become common in a modern business environment. Outfitters can influence the opportunities offered by social media marketing to improve business performance. Technological trends can be used to start the creative social media campaigns for developing online brand communities. Outfitters should carefully consider the on-going technological innovations to stay ahead of the competition. A close eye should be kept on analyzing the 5G and determining its potential to deliver positive business outcomes through enhanced user experience, increased speed and expanded access. The adoption of new technologies has shortened the lifecycle of new product development. Today, new products are developed quickly, and supply chain partners have also gained more power. It pressurizes the Outfitters to develop new products quickly, increase product range diversity, integrate flexibility into the value chain and develop healthy business relationships with value chain partners.
  • 6. Legal Factors: Outfitters must follow the employee or labor health and safety laws as some countries have strict regulations to safeguard labor safety. Providing a secure work environment for the workforce is the ethical and moral responsibility of Outfitters. The data protection has become an important issue due to consumers’ privacy and security concerns. Outfitters need to study data protection regulations to protect the customer data. Moreover, there are laws to set the maximum price, ensure a certain quality standard and protect consumers from fraudulent marketing claims. Outfitters must consider these factors to safeguard compliance with consumer protection laws. Intellectual property regulations are designed to protect the companies' patents and valuable ideas. Inability to protect intellectual property rights can result in losing competitive advantage, which may weaken the positioning of Outfitters against other market players. Environmental Factors: The growing environmental awareness and changing climatic conditions have made ‘environmental analysis’ an important part of the PESTEL analysis. The growing environmental pollution coupled with technological advancement has forced business organizations to adopt innovative recycling and waste management practices. Some countries offer subsidies for encouraging investment in renewable technologies. Outfitters can benefit from it and invest in renewable technologies to ensure long-term sustainability. Changes in weather and climatic conditions can influence business efficiency. For example, extreme weather conditions can increase the cost of operations and compel the Outfitters to make the value chain more flexible. Such changes can also influence the consumers' spending patterns, causing the organization to revise its product and marketing strategies. There is a growing trend towards the use of green/eco- friendly products. Outfitters can take it as an opportunity and adopt green business practices. Regulatory groups’ emphasis on ensuring compliance with environmental norms is altering the product innovation priorities. It requires Outfitters to prioritize and focus on marketing the eco- friendly nature of their products over customary value propositions. Outfitters must study the specific environmental regulations of the country under consideration to understand which resources (like water, electricity etc.) are considered rare or which species are endangered whose excessive consumption can cause trouble for the organization. • External Factor Evaluation (EFE): To create an EFE matrix for (OUTFITTERS), the most important external factors that affect the organization must first be identified. Changes in the economy, competition from other textile manufacturers, shifts in consumer preferences, modifications to government policies, and other factors are examples of these factors. We would then give each of the important external factors a weight to show how important they are to the organization. Typically, this weight is expressed as a percentage, with all factors having a total weight of 1.0, or 100 percent. The organization's performance on each external factor would then be evaluated on a scale of 1 to 4, where 1= response is poor, 2= response is average, 3= response is above average and 4= response is superior. Finally, we would divide the rating by the weight to get a weighted score for each external factor. An overall assessment of the organization's capacity to respond to the opportunities and threat. EXTERNAL FACTORS Weight Rating Weight Score Opportunities 0.08 4 0.32 Growth in 0.05 3 0.15 Growing demand for new products 0.07 4 0.49
  • 7. World wise expansion 0.04 2 0.08 customization 0.06 2 0.12 New firms developing 2 miles away 0.07 3 0.21 Online store 0.08 3 0.24 THREATS Increase taxes (current tax rate of Pak is 25%) 0.18 1 0.18 Changes in govt policies 0.08 1 0.08 Lack of raw material 0.06 1 0.06 Increases fare for rent 0.04 2 0.08 Increasing competition 0.14 4 0.56 Unavailability of labor 0.09 2 0.18 TOTAL 1 2.75 OUTFITTERS OVERALL WEIGHTED SCORE IN THIS case is 2.75 indicating that is above average in terms of responding or dealing with opportunities and threats in external environment. • Competitive Profile Matrix (CPM) In order to prepare a CPM, the competitors must first be identified. A maximum of 4 companies can be compared. Firstly, the key success factors must be identified. Those factors are them assigned a weightage, with the sum of weightage equal to 1.00. After that, ratings are assigned to the factors, ranging from 1-4, where 1 being the major weakness and 4 being the major strength. No same rating can be given to multiple companies. Ultimately, the weightage is multiplied by the ratings to derive a weighted score. The CPM of Out Fitters, which includes Cloud and Boys Looks is given below Out Fitters, Cloud, Boys Look Out Fitters cloud Boys Look Key success factors weight rating score rating score rating score Advertisement 0.06 4 0.24 4 0.24 3 0.18 Pricing 0.10 4 0.4 2 0.2 2 0.2 Product quality 0.18 3 0.54 3 0.54 1 0.18 Customer loyalty 0.15 3 0.45 2 0.3 2 0.3 World wise expansion 0.12 2 0.24 1 0.12 2 0.24 Brand perception 0.25 4 1 3 0.75 2 0.5 Financial position 0.14 3 0.42 2 0.28 1 0.14 TOTAL 1 3.29 2.43 1.74 The average weighted score of OutFitters is 3.29, while Cloud and Boys Look scores arte less.so it’s shows that Out Fitters has a strong position in the market.
  • 8. • SWOT Analysis & Matrix S – STRENGTHS 1. Highly successful at Go to Market strategies for its products. 2. Superb Performance in New Markets 3. Highly skilled workforce through successful training and learning programs.  4. Successful track record of developing new products – product innovation. 5. Strong Brand Portfolio W – WEAKNESS 1. Financial planning is not done properly and efficiently. 2. The marketing of the products left a lot to be desired. 3. Not very good at product demand forecasting. 4. Not highly successful at integrating firms with different work culture. 5. Need more investment in new technologies. O – OPPORTUNITY 1. Decreasing cost of transportation 2. Economic uptick and increase in customer spending 3. The new technology provides an opportunity to Outfitters to practices differentiated pricing strategy in the new market 4. Opening up of new markets because of government agreement 5. New trends in the consumer behavior SO – STRATEGIES 1. "Leveraging successful Go To Market strategies to capitalize on decreasing transportation costs and one or the other increase profitability or gain market share by offering cost savings to customers." 2. "Utilizing superb performance in new markets to capitalize on the economic enhancement, attract new customers, and increase market share for Outfitters." 3. "Leveraging a highly skilled labor force and new technology to implement a differentiated pricing strategy in order to WO – STRATEGIES 1. “Enhance financial planning, leverage lower shipping prices to reduce costs, and enhance profitability or gain market share." 2. "Strengthen marketing efforts, state clear positioning and unique selling proposition, capitalize on economic uptick to attract new customers and expand market share." 3. "Improve demand forecasting capabilities, reduce inventory levels, leverage new technology for differentiated pricing strategy to enhance
  • 9. maximize market potential for Outfitters." 4. "Leveraging our successful track record of product innovation to seize new market opportunities facilitated by government agreements." 5. "Leveraging our strong brand portfolio to capitalize on emerging consumer behavior trends." customer loyalty and attract new customers with value- oriented proposals." 4. "Building strong partnerships and cultural integration capabilities to successfully enter new markets facilitated by government agreements." 5. "Strategically investing in new technologies to align with evolving consumer behavior trends." THREATS 1. The demand of the highly profitable products is seasonal in nature. 2. Intense competition. 3. Changing consumer buying behavior from online channel could be a threat to the existing physical infrastructure driven supply chain model 4. No regular supply of innovative products. 5. Growing strengths of local distributors ST – STRATEGIES 1. "Enhance Go To Market strategies, mitigate the impact of seasonal demand fluctuations through contingency planning, and diversify product offerings to ensure sustained profitability." 2. "Capitalizing on superb performance in new markets, differentiate through innovation, and strategically best intense competition to maintain market leadership." 3. "Maximize the potential of a highly skilled and motivated labor force while adapting to changing consumer buying behavior by integrating online channels and transforming WT – STRATEGIES 1. "Enhance financial planning efficiency, optimizes cash utilization, and implements contingency plans to moderate the impact of seasonal demand fluctuations for sustained profitability." 2. "Upgrading marketing efforts, define clear positioning and unique selling proposition, and strategically differentiate from competitors to gain a competitive edge in the market." 3. "Enhance product demand forecasting capabilities, optimize inventory management, and adapt the supply chain
  • 10. the supply chain model for sustained success." 4. "Leveraging our product innovation expertise to ensure a consistent supply of innovative products, mitigating the threat of irregular availability." 5. "Leveraging our strong brand portfolio to establish strategic partnerships and maintain competitive advantage against local distributors." model to meet fluctuating consumer buying behavior for sustained competitiveness in the online channel." 4. "Improving cultural integration capabilities and fostering innovation partnerships to ensure a consistent supply of innovative products." 5. "Strategically investing in new technologies to compete effectively against the growing strength of local distributors." • BCG Matrix: STARS  Financial services  Men’s wear, shoes, trousers, jeans, shirts, tops.  Ethnic by outfitters QUESTION MARKS  Leather jackets,  women sweaters CASH COWS  Knit wear bags  Supplier management service DOGS  No Dogs Product. • SPACE Matrix: Present the Strategic Position and Action Evaluation (SPACE) Matrix, considering the company's financial position, competitive advantage, stability, and industry attractiveness. INTERNAL STRATEGIC POSITION EXTERNAL STRATEGIC POSITION FINANCIAL STRENGTH (FS) ENVIRONMENTAL STABILITY (ES) Return on equity -2 Technological change -2 Liquidity -2 Demand Variability -3 Inventory Turnover -2 Competitive Pressure -4
  • 11. Brand Image -1 Ease of exit from marker -5 Price Earnings Ratio -4 Risk involved in business -2 Barriers to enter new market -4 2.2 3.33 COMPETITIVE ADVANTAGE (CA) INDUSTRY STRENGTH (IS) Market Share -2 Growth Potential -5 Product Quality -2 Profit Potential -4 Customer loyalty -2 Technological know how -5 Control over suppliers and distributors -3 Productivity capacity utilization -2 Financial stability -3 Ease to enter new market -3 - 2.25 3.67 Financial Strength: 2.2 Environmental Stability: -3.33 Competitive Pressure: -2.25 Industry Strength: 3.67 Y-axis: 2.2-3.33 = -1.13 X-axis: 3.67-2.25 = 1.42 Numerical values that are assigned ranges from +1 (worst) to +6 (Best) to each of the variables that make FS and IS and -1 ( Best) to -6 (Worst) for each of the variables making ES and CA. FS and ES make up the X-axis whereas CA and IS makes up the Y-axis.
  • 12. The analysis shows that Outfitters Pakistan falls within the Strong quadrant of the IE matrix. This means that the company has a strong industry position and moderate financial strength, despite a challenging and unstable external environment. The company has the potential to leverage its industry strength to overcome the competitive disadvantages and improve its financial position. Based on this analysis, Outfitters Pakistan should focus on capitalizing on its industry strengths, such as growth potential and technological know-how, to enhance its competitive advantage. Efforts should also be made to improve financial performance and address the challenges posed by the external environment, including technological change and competitive pressure. • IE Matrix: The Total Weighted Average Score Strong Average Weak (3.0 – 4.0) ( 2.0 – 2.99) (1.0 – 1.99) Growth & Build Division Revenue % Revenue Profit % Profit EFE Scores IFE Scores 1 7,868,000 71.5% 3,000,000 59% 4 3 2 1,241,000 11.3% 1,000,000 19% 2.5 3 3 1,578,000 14.3% 800,000 16% 2 3.5 4 90,000 0.8% 100,000 2% 2.5 2.5 5 223,000 2.1% 200,000 4% 3 2.5 Total 11,000,000 100% 5,100,000 100% - - Now, let's calculate the Total Weighted Average Score: Total Revenue Weighted Score = (Revenue of Division i / Total Revenue) * EFE Score Total Profit Weighted Score = (Profit of Division i / Total Profit) * IFE Score Total Revenue Weighted Score = [(7,868,000/11,000,000) * 4] + [(1,241,000/11,000,000) * 2.5] + [(1,578,000/11,000,000) * 2] + [(90,000/11,000,000) * 2.5] + [(223,000/11,000,000) * 3] = 0.716 + 0.028 + 0.029 + 0.002 + 0.006
  • 13. = 0.781 Total Profit Weighted Score = [(3,000,000/5,100,000) * 3] + [(1,000,000/5,100,000) * 3] + [(800,000/5,100,000) * 3.5] + [(100,000/5,100,000) * 2.5] + [(200,000/5,100,000) * 2.5] = 1.765 + 0.588 + 0.549 + 0.049 + 0.098 = 3.049 The Total Weighted Average Score is calculated as the average of the Total Revenue Weighted Score and the Total Profit Weighted Score: Total Weighted Average Score = (Total Revenue Weighted Score + Total Profit Weighted Score) / 2 = (0.781 + 3.049) / 2 = 1.915 Based on the analysis, the Total Weighted Average Score for Outfitters Pakistan's Growth & Build Division is 1.915. This score falls within the "Average" range (2.0 - 2.99) on the matrix. • QSPM (Quantitative Strategic Planning Matrix): Strategic Alternatives Key factors 1. Buy new land and build new larger store. 2. Fully renovate existing store Opportuities Weight AS TAS AS TAS 1. Decreasing cost of transportation 0.10 4 0.40 2 0.20 2. Economic uptick and increase in customer spending 0.10 2 0.20 4 0.40 3. The new technology provides an opportunity to Outfitters to practices differentiated pricing strategy 0.08 1 0.08 4 0.32 4. Opening up of new markets because of government agreement 0.05 - 5. New trends in the consumer behavior 0.05 - 6. New environmental policies 0.04 - 7. Stable free cash flow 0.03 - Threats 1. The demand of the highly profitable products is seasonal in nature. 0.15 4 0.60 3 0.45 2. Intense competition. 0.08 - - 3. Changing consumer buying behavior from online channel could be a threat to the existing physical infrastructure driven supply chain model 0.12 4 0.48 1 0.12 4. No regular supply of innovative products. 0.08 2 0.16 4 0.32 5. Growing strengths of local distributors 0.04 - 6. Limitation of the counterfeit 0.03 -
  • 14. and low quality product Total 1.00 strengths 1. Highly successful at Go to Market strategies for its products. 0.05 - 2. Superb Performance in New Markets 0.01 2 0.14 4 0.28 3. Highly skilled workforce through successful training and learning programs 0.08 -  4. Successful track record of developing new products – product innovation. 0.3 - 5. Strong Brand Portfolio 0.07 - 6. Good Returns on Capital Expenditure 0.06 4 0.60 3 0.45 7. Automation of activities 0..3 4 0.12 2 0.06 Weakness 1. Financial planning is not done properly and efficiently. 0.10 - 2. The marketing of the products left a lot to be desired. 0.15 4 0.60 1 0.15 3. Not very good at product demand forecasting. 0.02 1 0.02 4 0.08 4. Not highly successful at integrating firms with different work culture. 0.04 1 0.02 4 0.08 5. Need more investment in new technologies. 0.05 3 0.12 4 0.16 6. High attrition rate in work force. 0.02 - 7. Gaps in the product range sold by the company. 0.02 2 0.10 4 0.20 Total 1.00 3.64 3.21 Constructed on the analysis of the QSPM matrix, the Total Attractiveness Score (TAS) is calculated for each strategic alternative by multiplying the weight of the opportunity/threat/strength/weakness by the corresponding AS. The strategic alternative with the highest TAS indicates the most favorable option. In this case, when calculating the TAS, Alternative 1 has a higher TAS of 3.64 compared to Alternative 2's TAS of 3.21. Therefore, based on the QSPM analysis, it is recommended to prioritize Alternative 1: "Buy new land and build a new larger store" as the strategic choice for the Outfitters.
  • 15. • Balanced Scorecard: Outline the Balanced Scorecard framework to measure the company's performance across financial, customer, internal processes, and learning and growth perspectives. • Interview Protocol: Provide the interview questions used in Assignment 4 to gather insights from the strategic Manager. • Answers Transcribed from Interviews: Include the transcriptions of the interviews conducted in Assignment 4, highlighting key insights and opinions shared by stakeholders. • Future Strategy: Based on the analysis conducted and insights gained, propose one future strategy that aligns with the company's vision, mission, and competitive position. Note: Please ensure that the report's formatting adheres to the specified guidelines of using bold headings and font size 12 throughout.