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شعب بانک در آینده چگونه خواهد بود - تحول دیجیتال چه تاثیری بر شعب بانک ها خواهد گذاشت
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Branch transformation
1.
ﺑِﺴـﻢاﷲاﻟﺮﺣـﻤﻦاﻟﺮﺣﯿـﻢ
2.
3.
ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎل ﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ
4.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸4 ﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ ﮐﺎرﺷﻨﺎﺳﯽﻣﻬﻨﺪﺳﯽﻓﻨﺎوریاﻃﻼﻋﺎت|ﮐﺎرﺷﻨﺎﺳﯽارﺷﺪﻣﺪﯾﺮﯾﺖﻓﻨﺎوریاﻃﻼﻋﺎت|دﮐﺘﺮیﺣﺮﻓﻪایﮐﺴﺐوﮐﺎر ﺑﯿﺶاز۱۷ﺳﺎلﺳﺎﺑﻘﻪﻓﻌﺎﻟﯿﺖدرﺻﻨﻌﺖﺑﺎﻧﮑﺪاری|ﻣﺪﯾﺮﻣﺮﮐﺰﻓﯿﻦﺗﮏﺑﺎﻧﮏاﻧﺼﺎر|ﻣﺸﺎورﺗﻮﺳﻌﻪﮐﺴﺐوﮐﺎروﺗﺤﻮلدﯾﺠﯿﺘﺎل Sabeti.mostafa@gmail.com
5.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸5 ﯾﮏداﺳﺘﺎنواﻗﻌﯽ ﺳﺎل1380،ﺗﻬﺮان ﺷﻌﺒﻪﺑﻪﻋﻨﻮانﺗﻨﻬﺎﻧﻘﻄﻪﻋﻤﻠﯿﺎت ﺳﺎل1384،ﮐﺮج ﺷﻌﺒﻪﭘﺎﺳﺨﮕﻮﻧﯿﺴﺖ...
6.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸6 اداﻣﻪداﺳﺘﺎن... ﺗﺮاﮐﻨﺶﻫﺎﮐﺠﺎﻫﺴﺘﻨﺪ؟!
7.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸7 ...اﻣﺮوزوﻓﺮدا •اﻣﯿﺪﺑﻪﻣﻦﭘﯿﺎمدادﮐﻪﺑﺎﺗﻮﺟﻪﺑﻪوارﯾﺰﭘﺎداشﺑﻪﻧﻈﺮشﺧﻮﺑﻪﮐﻪﯾﮏﻗﺴﻂﭼﻠﻮﺗﺮﺗﺴﻬﯿﻼﺗﻢروﭘﺮداﺧﺖﮐﻨﻪ ﺗﺎﺷﺎﻣﻞﺗﺨﻔﯿﻒﺧﻮﺑﯽﮐﻪﺑﺎﻧﮏﺑﺎﻃﺮحﺟﺪﯾﺪشدرﻧﻈﺮﮔﺮﻓﺘﻪﺑﺸﻢ. •ﻗﺒﻮلﮐﺮدموﺑﻬﺶﮔﻔﺘﻢاﻧﺠﺎمﺑﺪه.درﺿﻤﻦﺑﻪاﻣﯿﺪﮔﻔﺘﻢﻓﺮداﺑﺮایدﯾﺪنﯾﮑﯽازﻣﺸﺘﺮیﻫﺎیﺧﻮدمﺑﻪ ﺑﺎﻧﮏﺳﺮﻣﯿﺰﻧﻢ.ﺑﻪاﻣﯿﺪﮔﻔﺘﻢاﺗﺎقﺟﻠﺴﺎترورزروﮐﻨﻪودرﺿﻤﻦﺑﮕﻪﻣﺸﺎورﺣﻘﻮﻗﯽﻫﻢﺣﻀﻮرداﺷﺘﻪﺑﺎﺷﻪ. •ﺑﻌﺪازﭼﻨﺪدﻗﯿﻘﻪاﻣﯿﺪﺑﻬﻢﺧﺒﺮدادﮐﻪﻣﻘﺪﻣﺎتﺟﻠﺴﻪﻓﺮداﻫﻤﺎﻫﻨﮓﺷﺪهواﺗﻔﺎﻗﺎﻗﺼﺪدارهﭼﯿﺰﺟﺎﻟﺒﯽرو ﺑﻬﻢﻧﺸﻮنﺑﺪه...
8.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸8 ﻣﻌﺮﻓﯽﻣﯿﮑﻨﻢ،اﻣﯿﺪ
9.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸9 ﺣﺮﮐﺖازﺷﻌﺒﻪﺑﻪدﯾﺠﯿﺘﺎل •ﺗﺮاﮐﻨﺶﻫﺎیﺧﻮدﮐﺎرﺑﺮﺑﺴﺘﺮﺳﯿﺴﺘﻢﻫﺎیﻣﺒﺘﻨﯽﺑﺮﺑﺎﻧﮑﺪاریﺑﺎز ﻣﺪلﻫﺎیﺟﺪﯾﺪدرﮔﯿﺮﮐﺮدنوﺑﺮﻗﺮاریارﺗﺒﺎطﺑﺎﻣﺸﺘﺮی)ﺷﺒﮑﻪﻫﺎیاﺟﺘﻤﺎﻋﯽ،ﭘﯿﺸﻨﻬﺎدات ﻫﻮﺷﻤﻨﺪو...( ﺗﻐMﺮﻣﺪلﮐﺴﺐوﮐﺎرﺑﺎﻧﮏوﺗﻐMﺮﻧﻘﺶﺷﻌﺐدرﻗﺎﻟﺐدﺳﺘﯿﺎﺑﯽﺑﻪاﻫﺪافﺟﺪﯾﺪ)ﻓﺮوش ﺗﺠﺮﺑﻪ(
10.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸10 ﺗﺤﻮلدﯾﺠﯿﺘﺎل•اﯾﺠﺎدﺗﺠﺮﺑﻪﯾﮑﭙﺎرﭼﻪاز دﻧﯿﺎیﻓﯿﺰﯾﮑﯽودﯾﺠﯿﺘﺎل ﺑﺮایﻣﺸﺘﺮی....
11.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸11 ﺷﻌﺐﻣﺘﺤﻮلﺷﺪه،ﭼﻪﺧﻮاﻫﻨﺪداﺷﺖ؟ ﺧﺪﻣﺎتﺳﻠﻒﺳﺮوﯾﺲﺷﺎﻣﻞدﺳﺘﮕﺎهﻫﺎی ﺧﻮدﭘﺮدازوﻣﺎﺷﯿﻦﻫﺎیﺳﺮوﯾﺲدﻫﻨﺪه ﺧﻮدﮐﺎرو...ﺑﺮایدرﯾﺎﻓﺖوﭘﺮداﺧﺖو ﺧﺪﻣﺎتروﺗﯿﻦﺑﺮایﺗﻤﺎمﺑﺨﺶﻫﺎی ﻣﺸﺘﺮﯾﺎن آﻣﻮزشوراﻫﻨﻤﺎﯾﯽ ﻣﺸﺘﺮﯾﺎنﺑﺮایاﺳﺘﻔﺎده ﺑﻬﺘﺮازﺧﺪﻣﺎتﺑﺎﻧﮑﺪاری دﯾﺠﯿﺘﺎل
12.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸12 ﺷﻌﺐﻣﺘﺤﻮلﺷﺪه،ﭼﻪﺧﻮاﻫﻨﺪداﺷﺖ؟ ﺧﺪﻣﺎتﻣﺸﺎورهﺑﻪ ﻣﺸﺘﺮﯾﺎنﺑﺮایاﻧﺠﺎماﻣﻮر ﻣﺎﻟﯽوﺗﻮﺳﻌﻪﮐﺴﺐوﮐﺎرو ﯾﺎاﺳﺘﻔﺎدهازاﻧﻮاعﺧﺪﻣﺎت وﺳﺮوﯾﺲﻫﺎیﺑﺎﻧﮏ اراﺋﻪﺳﺮوﯾﺲﺑﻪﻣﺸﺘﺮﯾﺎن ﻣﺸﺎﺑﻪﻗﺒﻞوﯾﺎﺑﺮای ﺧﺪﻣﺎتوﺳﺮوﯾﺲﻫﺎی ﺧﺎص
13.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸13 ﺷﻌﺐﻣﺘﺤﻮلﺷﺪه،ﭼﻪﺧﻮاﻫﻨﺪداﺷﺖ؟ ﺑﺨﺶﻣﺮﺑﻮطﺑﻪﺷﺮﮐﺎوﻓﯿﻨﺘﮏﻫﺎﺑﺮایاﯾﺠﺎدارﺗﺒﺎطﺑﯿﻦآﻧﻬﺎوﻣﺸﺘﺮﯾﺎنواﯾﺠﺎدﺗﺠﺮﺑﻪﯾﮑﭙﺎرﭼﻪازﺧﺪﻣﺎتوﺳﺮوﯾﺲ ﻫﺎیﺑﺎﻧﮏدرﺑﺨﺶﻫﺎیﻣﺨﺘﻠﻒ
14.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸14 ﺑﺎﻧﮑﺪاريﺑﺎدوﺳﺘﺎن ﺗﻤﺮﮐﺰﺑﺮﻣﺸﺘﺮي ﺷﺮاﮐﺖﺑﺎﻣﺸﺘﺮي ﺑﻬﺒﻮدﺗﺠﺮﺑﻪ
15.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸15
16.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸16
17.
»ﺷﻌﺐﺑﺎﻧﮏﻫﺎﺑﻌﺪازﺗﺤﻮلدﯾﺠﯿﺘﺎلºﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ|ﺳﺎﻣﯿﺖﺗﺤﻮلﺷﻌﺒﻪ|ﻣﺮداد۱۳۹۸17
18.
ﺳﭙﺎسازﺗﻮﺟﻪوﻫﻤﺮاﻫﯽﺷﻤﺎ ﻣﺼﻄﻔﯽﺛﺎﺑﺘﯽ
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