1. MostafaAhmed Abd El-Rahman
2 RABIEST., MANSHYIT EL-NOR,BANHA,
EGYPT
QALYIBIUA
MOSTAFA_EISSA@SILICONEXPERT.COM
(+2) 01006158681
OBJECTIVE
Seeking a technical position, to utilize my skills and experience.
Personal Information
Nationality:Egyptian
Birthdate : 6/11/1983
Gender : Male
Marital Status : Married
MilitaryStatus : Exempted
EDUCATION
B.Sc. in Computer Science September2000 – May 2005
ModernAcademy in Maadi
EXPERIENCE
Technical Support / System Administrator. 2010 – Present
SiliconExpertTechnologies
 Managing VirtualizationServers :VMware & Hyper-V &Virtual box
 ManagingHelpdeskApplication :Manage Engine on demand cloud – fresh desk cloud
 Managing Firewall rolesandreportsinTMG
 Managing IT equipmenttenders
 Managing AmazonEC2 instancesAndVPC
 Performtechnical supportservicesfor users
 Performhelpdeskservicesfor users
 Performweeklycheck forthe OS updatesinWSUS
 Performmonthlybackupforall (servers- firewall –DNS- DHCP – Domaincontrollers)
 Performdailyroutine check-uptasks
 Troubleshootingmail services
 TroubleshootingSophosantivirus.
 TroubleshootingActivedirectoryusers&Computersaccounts.
 TroubleshootingNetworkInfrastructure.
 InstallingandconfiguringNewPCtoCompanystandard
 Perform (Install - configure –maintenance)forall systemsaccordingtoCompanystandard
 Producingdocumentationonoperational,systemanduserprocedures&guidelines

2. Maintenance Technician. 2005 – 2010
Ebad El-Rahman for computerservice
 Provide newinstallation(software –hardware ) for ( desktop – laptop– printers)
 Provide Maintenance (software–hardware ) for( desktop – laptop– printers)
 Provide technical informationforsalesteamandclients
Certification
MCSE: Windows Server 2003
MCSA1: Windows Server 2003
MCSA: Messagingon Windows Server 2003
MCPS: MicrosoftCertified Professional
Courses
MCSE 2003 (Attended @Synergy)
MCSE 2012 (self-study )
RHCA (Attended@MasterLinux)
Skills
Office : MicrosoftOfficeSuite (2007-2010-2013) - Open Office4
OS: Windows server ( 2003-2008-2012 ) -Windows client( XP -7 -8 -8.1 -10 ) – Linux ( Centos 6.5 , Centos 6.6 , Redhat 6 )
Mailingsystem: Exchange 2010 – Ice Warp
Virtualization: VMWare – Hyper-V – Virtual Box
Firewall : MicrosoftISA 2006 - MicrosoftTMG 2010 – Juniper Firewall
Anti-virus: Sophos Endpoint - Symantec Endpoint
HelpdeskApplication: On Premise(Manage Engine servicedesk– Spice works – Cloud (Manage Engine on demand – fresh desk)
InventoryApplication: Manage Engine servicedesk – PDQ inventory – Spice works
Hardware : Good experience in (Installation - configuring–maintenance)various Models of (Servers - storages –laptops -
switches – access points – VoIP unites - printers - Panasonic PBX - PanasonicVoicemail - conference systems – power UPS units )
Others: MicrosoftSQL2008 – Oracle( Client– Forms – Database)
Projects
Office365 migration : Migrate Email system from Ice Warp to Office 365
Desktop OS upgrade from Windows XP to Windows 7
Upgrade OS for servers from windows 2003 to Windows 2008 and 2012
RaiseDomain controller function level for windows 2012
Volunteer
Volunteered inEl-KhairFundGroup forSocial service