1. ADVANTAGE
Tuesday 28 April to Thursday 30 April 2015
Surfers Paradise Marriott Resort & Spa
Registrations online at www.lca.asn.au
LEAGUES CLUBS AUSTRALIA
IN CONJUNCTION WITH
CONFERENCE SPONSOR IGT
PROUDLY PRESENTS
STRATEGIES FOR
COMPETITIVE

2. Wednesday 29 April, 2015
8.45am Welcome & Opening Comments
Andrew Neagle, Director of Sales, Australia & New Zealand, IGT
9.20am Opening Speaker
Jacob Lanning, IGT Vice President of Product Management
Vice President of Product Management, Jacob Lanning, brings to IGT close to two
decades of experience in the gaming world from the perspective of casino slot
operations management. In his current role at IGT, he drives product planning and
strategy for all land-based casino products including systems, hardware, and slot
game content. He has been instrumental in facilitating the delivery of many game
innovations and first-to-market technologies such as IGT’s first floor-wide server
support system. Prior to joining IGT, Lanning held roles including VP and Director
of Slot Operations for properties such as the Cosmopolitan and the Aria.
10.30am Morning Tea
10.50am Australia’s Economic Outlook
Dr Chris Caton
As Chief Economist of BT Financial Group, Dr Chris Caton advises clients on the
financial implications of economic trends, policy pronouncements and major
political developments. A former head of the Economic Division of the Department
of the Prime Minister and Cabinet, Chris is a leading analyst of the current and
future state of both the Australian and international economies, and their potential
impact on individual industries.
Drawing on his international experience and with an impressive breadth of
knowledge, Chris provides succinct and tailored advice to his clients in a wide
range of industries, including many that are dominated by small businesses.
11.30am Gaming 2015 – The State of Play
• Micheil Brodie,
Chief Executive – Independent Liquor Gaming Authority NSW
• Paul Newson,
Executive Director – Office of Liquor, Gaming Racing NSW
• Mike Sarquis,
Executive Director – Office of Liquor Gaming Regulation QLD
• Belinda Josey, Manager Legislation Policy Review –
ACT Gambling Racing Commission
In this panel session the Senior Regulators in NSW, Queensland ACT, and
Industry stakeholders, discuss their changing gaming environments, as well as
Industry and Gaming issues.
12.30pm Lunch
2.00pm WORKSHOPS
1-3. Jurisdictional Gaming Workshops: NSW, Queensland or ACT
These three open workshops will feature Regulators and Industry Representatives
including:
Micheil Brodie – Chief Executive – Independent Liquor Gaming Authority
NSW, Paul Newson – Executive Director – Office of Liquor, Gaming Racing
NSW, Mike Sarquis – Executive Director – Office of Liquor Gaming Regulation
QLD, Belinda Josey – Manager Legislation Policy Review – ACT Gambling
Racing Commission
4. Marketing Workshop – Effective Social Media Strategies
Rhonda Bowen – Managing Director, tic technologies
5. HR Workshop – Managing Your People
Mary McTaggart – General Manager Canterbury Hurlstone Park RSL
Cate Griffiths – RTO Manager – CHPRSL School of Hospitality
Morgan Stewart – Group Operations Manager – Blacktown Workers Group
The Venue
Following the completion of a $20
million refurbishment, the refreshed
Surfers Paradise Marriott Resort Spa
is the Gold Coast’s newest paradise
within paradise (located approx.1km
north of Cavill Ave). The hotel’s
accommodations are set amidst lush
tropical gardens and feature the area’s
only private salt water lagoon where
guests can swim and snorkel with an
array of tropical fish.
Conference sessions are located in
and around the Grand Ballroom which
offers state of the art audiovisual
technology and will comfortably
accommodate our delegates. A full
buffet Breakfast will be served in
Citrique Restaurant.
Surfers Paradise Marriott
Resort Spa
158 Ferny Avenue
Surfers Paradise QLD 4217
Phone 07 5592 9800

3. Thursday 30 April, 2015
8.30am Keynote Speaker
Craig Bellamy, Head Coach, Melbourne Storm
Since joining Melbourne in 2003, Craig Bellamy has taken the club from strength to strength on the field. The experienced coach has
taken his side to finals series on an incredible 10 occasions and to an even more impressive five grand finals.
Prior to taking up the role as head coach with Storm, Bellamy underwent a four-year apprenticeship as an assistant to Wayne Bennett
at the Brisbane Broncos.
Bellamy’s impressive coaching record at Storm has led to higher coaching honours over the years. He has had the opportunity to coach
Country Origin as well as be an assistant coach for the Kangaroos and Indigenous All Stars during his time in Melbourne. In addition,
from 2008 until 2010 Bellamy was charged with the responsibility of leading New South Wales into Origin.
As a player, Bellamy began his career with Canberra in 1982 and stayed with the club for nine seasons. Bellamy enjoyed premiership
success with the Raiders in 1990 when the Green Machine defeated Penrith. The following season, the utility left for the English Super
League where he played a season with Swinton before returning a year later to conclude his career where it started, with the Raiders.
9.30am Recognising and Responding
to Changes in a Competitive Market
Morgan Stewart,
Group Operations Manager, Blacktown Workers Club Group
“We are fighting with other businesses for the discretionary spend of customers”
A simple enough statement but a battle call for Board of Directors who advise Club strategy and Club Managers who implement
strategy. We are competing for every dollar available for our customers to spend each week. Our competitors know this too and
have savvy marketing machines already in action to draw our heartland and social customers away from our Clubs with enticing and
easy offers such as franchise food offers, food courts, major retail offers and the ever growing presence of online betting. We must
recognise that change is required, ensuring that our offer is relevant to our community and responding quickly to be ahead of the
competition.
10.00am 2015 Gaming Report
Mark Bryan, Head of Emerging Companies Gaming Research, Merrill Lynch
In this session Mark Bryan profiles the competitive Australian Gambling Environment and investigates whether there are any
emerging trends in the way Australian gamblers are spending their money.
10.30am Morning Tea
10.50am The Competitive Hotel Resort Market
Sharon Byrne, Director of Global Sales Australia, Langham Hospitality Group
Across the world Langham Hotels Resorts are truly the epitome of luxury, exceptionally unique in design, unparalleled with their
level of service and meticulous in their attention to detail. They are renowned for these hallmarks and more. In this session Sharon
Byrne profiles the Langham Hospitality Group Strategies for Competitive Advantage.
11.35am Closing Speaker
Michael McQueen
Michael McQueen understands what it takes to thrive in a rapidly evolving world. Having dedicated the last 10 years to tracking the
dominant trends shaping society, business and culture, he has helped some of the world’s best-known brands navigate change and
stay in front of the curve.
As a leading specialist in demographic shifts, change management and future trends, Michael features regularly as a commentator on
numerous TV and radio programs and has written three bestselling books. His newest release, “Winning the Battle for Relevance” is a
revealing look at why good ideas and great companies become obsolete and how to avoid their fate.
As a familiar face on the international conference circuit, Michael has shared the stage with Bill Gates, Whoopi Goldberg and Larry
King. With clients including Pepsi, Vodafone, and Tupperware, Michael is ideally placed to guide organisations through disorientating
change into chapters of relevance.
12.20pm Conference Closing
Peter Turnbull, CEO, Leagues Clubs Australia
12.30pm Farewell Lunch
Club Industry Education Points
All members of the Club Managers Association of Australia (CMAA) will receive
five (5) education points towards the maintenance of their ACCM. In addition, all
conference attendees will receive a Certificate of Participation.

4. CONFERENCE AND ACCOMMODATION
PACKAGE COSTINGS
Twin Share $1090.00 per person (incl GST)
Single $1290.00 per person (incl GST)
Your package includes:
• Two (2) night’s accommodation plus two (2) full hot buffet breakfasts served at
Citrique Restaurant
• Conference Welcome Reception (including stand up buffet food and beverage
package with beer, wine and soft drinks)
• Conference sessions including one (1) full day and one (1) half day of conference
sessions, two (2) morning teas and lunches plus speaker’s notes (where available),
mints and notepads.
• Mid – Conference Evening Event – a 3 Course Dinner with beverages.
• Full use of the Surfers Paradise Marriott Resort Spa facilities including 24 hour
gymnasium, pool, etc.
CONFERENCE PACKAGE COSTINGS
Welcome Reception, Conference Sessions Event Evening
$790.00 per person (incl GST)
Conference Sessions attendance only
$590.00 per person (incl GST)
AIRLINE TRAVEL WITH VIRGIN AUSTRALIA
Price $230.00 per person
includes return economy air travel Syd/Cool/ Syd (including all taxes), luxury
coach transfers from Coolangatta Airport to Surfers Paradise Marriott Resort
Spa and return, charges and GST.
Booking Conditions
Cancellations
Cancellations will be accepted prior to Friday 17th April 2015.
Cancellation fees will apply after that date – substitutions are welcome.
Checkout
Your room must be vacated and any room charges settled by 11.00am on the day of
check out. The hotel staff will be happy to store your bags for you until departure.
Payment Conditions
On receipt of your booking, a tax invoice will be forwarded to you.
Payment within 7 days would be appreciated.
CONFERENCE SCHEDULE
TUESDAY 28 April 2015
From 2.00pm: Hotel Check In
From 3.00pm: Conference Registration
From 5.00pm: Join your industry colleagues at the Conference Networking
Event followed by the Poolside Welcome Reception.
Dress: Smart Casual
WEDNESDAY 29 April 2015
7.00am – 10.30am: Full buffet breakfast – Served in the Citrique Restaurant
8.00am – 8.45am: Conference Registration
8.45am – 12.30pm: Conference Session 1 – Ballroom. Dress: Smart Casual.
12.30pm: Lunch break
From 2.00pm: Conference Workshops
From 5.30pm: Mid – Conference Evening Event commences
THURSDAY 30 April 2015
7.00am – 10.30am: Full buffet breakfast – Served in the Citrique Restaurant
8.00am: Don’t forget to check out
8.30am – 12.30pm: Conference Session 2 – Ballroom . Dress: Smart Casual.
12.30pm: Farewell lunch
Safe journey home.
PO Box 20426
World Square NSW 2002
Phone (02) 9281 3277
Fax (02) 9281 3655
www.lca.asn.au
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