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SHADY BUSINESS 
Morgan Pristupa
To begin, 
 Profit is the name of the game 
 Power through words 
 Banfield Pet Hospital is no different
“Optimum” 
The title of the flier 
includes the word 
‘optimum’ and by 
definition means ‘the 
best out of a number of 
possible options.’ Yet, 
no descriptions of 
options appear, so how 
could one know which 
is ‘optimum?’
Diction 
 The choice and use 
of words 
 Communication 
error
Call to Action 
 Reword title 
 More appropriate 
 Customers best 
interest

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Shady Business

  • 2. To begin,  Profit is the name of the game  Power through words  Banfield Pet Hospital is no different
  • 3. “Optimum” The title of the flier includes the word ‘optimum’ and by definition means ‘the best out of a number of possible options.’ Yet, no descriptions of options appear, so how could one know which is ‘optimum?’
  • 4. Diction  The choice and use of words  Communication error
  • 5. Call to Action  Reword title  More appropriate  Customers best interest