waa maclumaad ku saabsan nidaamka boosaha ee somaliland oo laga hirgeliyeey markii u horeysey dalkan somaliland oo ka qaatay si iskiiyah madax banaanida dalkii la isku odhan jiray somalia 1991

1. MINISTRY OF INFORMATION AND COMMUNICATIONS
TECHNOLOGY
NATIONAL POSTAL SERVICE DEPARTMENT

2. About The Ministry:
The Ministry was founded in 1993 under the name of the Ministry of
Communication and Post, the ministry has undergone a number of stages, and
the name of the Ministry has recently been changed after the addition of
Technology, in the official Gazette Legislation No.01 / 2018. 01/2018 and
named as the Ministry of Communications and Technology.

3. The VISION AND THE MISSION
OF THE MINISTY
VISION
Somaliland to be a globally competitive Digital knowledge-based economy.
MISSION
To facilitate universal access to ICT infrastructure and services all
over the country.

4. CORE VALUES
 The Ministry will adhere to the following core values and principals in order to achieve the planned
objectives.
 Accountability and transparency
 Equity and equality
 Professionalism and ethical practices
 Teamwork and passion for results
 Honesty and integrity
 Innovativeness and creativity
 Efficiency and effectiveness
 Patriotism

5. MANDATE AND FUNCTION OF
THE MINISTRY
 The mandate of the Ministry is as derived from the Executive Order No. 01 / 2018.
01/2018 The Somaliland Ministry of ICT mandated to carry out responsibility for
implementing a system to effectively monitor the country's communications, with
transparency and accountability. In order to carry out the general responsibility set out
in this official Gazette Legislation No,.01 / 2018. 01/2018 Article 18: Ministry of
Communication and Technology is set to have the following capabilities and functions:
 Establish and formulate policies, policies and strategies that govern the communication
and technology of the country and safeguard the rights and freedoms of citizens.
 To prepare for the administration's operation and oversight of the communication plan
of the country.

6. Continue----
 Participate in and promote policies related to technological advancement and
communication.
 Establishing the costs of the various fees charged by telecommunications
companies operating in the country, and ensuring that these services are
collected in collaboration with the relevant government agencies.
 Supervise the country's telecommunications companies and regulate the prices
of telecommunications services.
 To increase the revenue and dividends imposed on companies.
 To develop knowledge of communication and technology in the country in
collaboration with the Ministry of Education and Science.

7. Continue.
• Manage the country's waves and generate a country code.
• To issue licenses for telecommunications companies operating in the country and
renew licenses.
• Administer the communication between government and private communication.
• Establish a public communication site and register their addresses to promote
communication and transparency with government agencies
• To work towards the interconnection of Private telecommunication
• Train various government agencies on the use and use of modern communication and
technology systems.
• Promote the general policy of communication and information technology in
Somaliland.

8. Initiative
• Protect government data stored in technology, such as computers, etc.
• Conduct research on telecommunications and technology to enable the
country to align with the world.
• To monitor and monitor the implementation and implementation of
telecommunication laws, policies and communication plans in the country.
• to mediate and limit the abuse of the waves
• The Ministry shall represent the Government in all matters relating to
communication and technology.
• Perform all other duties and responsibilities assigned by the laws of the
country

9. Priority Projects In Five Years
THE FOURTEEN STRATEGIC GOALS ARE LISTED HERE BY: -
 1.Strategic Goal Developing and Implementing ICT Regulatory
Framework
 2.Strategic Goal Improving ICT Infrastructure
 3.Strategic Goal: Managing ICT Scarce Resources
 4.Strategic Goal: Ensuring Universal Access
 5.Strategic Goal: ICT Equipment Type Approval and
Standardization
 6.Strategic Goal: ICT Literacy
 7.Strategic Goal: Digital Transformation
 8.Strategic Goal: ICT enabled education.
 9.Strategic Goal: ICT for Women and People with (PWD)
 10. Strategic Goal: Implementing E-Government
 11. Strategic Goal: Developing National Data Center and e-
Government
 12. Strategic Goal: Innovation and entrepreneurship
 13. Strategic Goal: ICT Research
 14. Strategic Goal: Providing Postal Services

10. Postal Services:
 National Postal Policy
 Licensing and Regulation.
 E-Post (post App)
 Mail boxes
 Postal tickets
 Addressing systems
 Postal services staff training

11. the Postal service will solve Problems
included:
 1. Implementing Comprehensive Postal Service
 2. Outbound and Inbound parcels
 3. International Mail and Domestic:
 4. pick-up, sorting, transport and delivery (domestic or
international) of letter post and mail parcels and packages by
postal services operating under universal service obligation.
 5. Pick-up and receiving documents from governments
institutions regionally and internationally.
 6. Renting Mailboxes

12. the Postal service will solve also:
 7. Implementing Postal Stamps
 8. Issuance & Selling Postage Stamps and mail envelopes
 9. Receiving independent revenue
 10. Upgrade or maintain proficiency in their current Jobs
 11.International Relationship and Attracting new clients and
collaborating between the countries by postal service.
 12.Establishing National warehouse
 13.Preparing enough staff to work in the post office
 14.Postal service infrastructure
 15.Implementing postal addressing system

13. Objectives of the National Postal
 ❖ Creating an environment wherein all citizens can get service equally and
in a fairly just manner;
 ❖ Ensuring citizen’s right of having access of information.
 ❖ Realizing operational procedure having transparency and accountability
 ❖ Ensuring efficiency and effectiveness
 ❖ Announcing what type of service can customers get within specified time
gaps.
 ❖ Creating Postal financial service
 ❖ Providing Electronic Postal service
 ❖ Improving Courier service
 ❖ Implementing postal stamps
 ❖ International Mail and Domestic
 ❖ Implemented Postal addressing System
 ❖ Gaining independent revenue

14. Vision, Mission and Values of the
National postal Services
 1- Vision:
“To be leading postal service provider in Somaliland & Regions”
 2-Mission
“Providing the national and the region with reliable,
affordable, universal mail and parcel services”

15. Vision, Mission and Values of the
National postal Services
3- VALUES
❖ Customer oriented service
❖ Quality Service
❖ Customer Loyalty
❖ Motivating Efficacy
❖ Delivering Quality and efficient service

16. Comprehensive Service of The National
Postal Service
 ❖ Receiving Dispatching and Distributing postal/mail messages
 ❖ Receiving Dispatching and Distributing Express messages.
 ❖ Receiving, Dispatching and Distributing parcel messages
 ❖ Receiving money by remittance for payment
 ❖ Letting post Boxes
 ❖ Selling stationeries at fair prices (Post Shop)
 ❖ Providing door-to-door Pickup and distribution service
 ❖ Proving Public transportation service
 ❖ Conducting Agency works
 ❖ Keeping your mail private and confidential
 ❖ Getting free delivery service to all Governmental Institutions
 ❖ Easy segment you mail and priorities what is intended for your business
 ❖ Delivering/Distributing imported documents
 ❖ Collecting foreign documents
 ❖ Collecting Local documents

17. Possible outcomes of postal Services:
 1. Receiving Independent revenue
 2. Attracting new clients
 3. Issuance new postal stamps
 4. Collaborative relationship between the Ministry and companies that provide postal services.
 5. Independent revenue from the Ministry of stamp sales and envelopes.
 6. Citizens gain their right to a functioning postal service
 7. Comprehensive Postal service
 8. Postal financial service
 9. Electronic Postal service
 10.Courier service
 11.Implementing postal stamps
 12.Implemented Postal addressing System
 13.Addressing system will make it easy for residents should know which district they live in, their street name,
door number and zip code to receive and send national and international parcels and other delivery packages.

18. Structure of Ministry of Information and
Communications Technology
Spectrum
Administration
Section
MINISTER
Department of
Telecom
Department of
ICT
Department of
Admin & Finance
Department of
Post
Department of
Human
Resource
Department of
Planning &
Statistics
Department of
Public Relation
& Media
DIRECTOR
GENERAL
Licensing &
Billing Section
Equipment
Type Approval
Section
Technical Team
Administration
Section
HRD Section
HRM Section
Public
Relations
Section
Media
Section
Collection &
Delivery
Section
Stamp
Revenue
Section
Archives and
Records
Management
Section
Procurement
and Logistics
Section
Finance
Section
Technical
Team
Certificate
Registration
Section
E-Government
Section
Administration
Section
Research &
Statistics
Section
Planning,
Monitoring &
Evaluation
Section
Regional
Coordination Offices
District Offices

19. Opening OF National postal office.

20. INTERNATIONAL Mail Services Agreements
(DJIBOUTI & Somaliland)

21. International Parcels services

22. National Mailboxes services

23. Somaliland National Postal Stamps
Issuing:

24. Providing Addressing system

25. Online mail service Tracking system

26. Mobile postal services app