2015essentialsb

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Essentials Guide
®

Table of Contents
Ordering Information............................................................................................................................................................................................................................................................................................. 2-6
Freight Claims Policy & Procedures..............................................................................................................................................................................................................................................................7-9
FMA Controls................................................................................................................................................................................................................................................................................................................10
Sample Lead Time Sheets..................................................................................................................................................................................................................................................................................11-12
Cross Reference.......................................................................................................................................................................................................................................................................................................13-17
EDGE Pricing Software.....................................................................................................................................................................................................................................................................................18-23
T4 VAV Selection Software..........................................................................................................................................................................................................................................................................24-28
Sample Acknowledgements.................................................................................................................................................................................................................................................................................29
Sample Invoice..............................................................................................................................................................................................................................................................................................................30
Manufacturing Facility Map....................................................................................................................................................................................................................................................................................31
Contacts............................................................................................................................................................................................................................................................................................................................32
Industry Terminology & Definitions..........................................................................................................................................................................................................................................................33-35
Tuttle & Bailey Conditions of Sale...........................................................................................................................................................................................................................................................36-39
A Bit of Background
Established in 1846, Tuttle & Bailey is recognized as “The First Name in Air Distribution”.
Tuttle & Brother, as it was originally known, was founded by William B. Tuttle in Brooklyn,
NY. Tuttle, was the 1st manufacturer of heating registers & grilles. The cast iron devices were
distributed in straw packed containers via horse & buggy. In 1848, the company name would
officially change to Tuttle & Bailey® and with that a legacy was born.
Tuttle & Bailey created many beautifully ornate radiator covers throught the 19th and 20
centuries. Many of those pieces still in use today. Tuttle & Bailey® was honored with the
highest award for innovation during the 1900 Paris Exposition.
When war time called Tuttle & Bailey® retooled it plants to produce parts that supported the
allied forces and our soldiers abroad.
Tuttle & Bailey moved it’s Big Apple roots and relocated sometime after the war. The 1st move
was to New Britain, Connecticut, a suburb of Hartford. Next was to Holland, Michigan where it
would remain for the rest of the century.
In 2000, Tuttle & Bailey® relocated to its current home in Richardson, Texas, a suburb of Dallas.
Today, the company still stands as one of the true success stories of American business. The
company still innovates with products such as the AIR-TRAC®, architectural linear diffuser. The
company still claims one of the most complete product lines in the commercial plan & spec
marketplace.
1

Account Number
Somewhere, USA
Freight: Varies (%)
Current
GRILLES & REGISTERS
Steel supply – T50 / T60 Series
Steel return – T70 / T80 Series
Steel return filter grilles
Aluminum grilles & registers
Stainless steel grilles & registers
G–Series
Sight–tight & Versaflex
Heavy–duty & Industrial
Eggcrate – CRE, SCRE
Linear bar grille – 200, 4000, T–Series
Stripline – EF, EH
Security grilles
Spiral Duct Grilles
DIFFUSERS
1200, 1300 – Fixed
1200A, 1300A – Adjustable
A1200, A1300 – Fixed
A1200A, A1300A – Adjustable
M – Series
AM – Series
Plaque - T1100, A1100
RC, ARC
AMR, S–Series
Perforated Ceiling Diffusers
Round – VJ, AVJ, P3, VB
Modular – AQD, SQD
Slot Diffusers – 6000, 7000, CA
Clean Room – Radian, Vector, CRD, Tensor, V-Slot
Drum Louvers – MTRJ, STRJ, GJ JetFlo
Distribution Plenums – DPI, DPN
Plenum Slot Diffusers
PW
VAV Diffusers - SC, DCVH
GRD ACCESSORIES
CAOBD
HEPA
TERMINAL UNITS
Single Duct – SDV
Dual Duct – DSV, DDV
Fan Power – FPC, FPV
Single Duct Round – SDR, RRV
Bypass – BPS
Induction – IDV
Standard multipliers apply to total list of order.
† Refer to product specific price sheets and lead-time sheets for quick-ship, 2-weeks, and super-ship, 1-week, availability
‡ Stock orders include quick-ship option subject to product availability. Minimum $3,000 total list on all stock orders.
Someone, Inc.
$0–$2,000
$2,001–$15,000
$15,001–$30,000
OVER$30,001
SUPERSHIP†
QUICKSHIP†
STOCK‡
sample Multipliers are subject to change without notice Printed on 5/8/2007
®
sample
2

Online Literature Request Form
3

1401 N. Plano Road
Richardson, TX 75081
Voice: 972 680 9128
Fax: 972 497 0481
www.tuttleandbailey.com
®
Ordering Curved Linears 3 Pages
Cost for Curving:
The cost to curve 6000’s up to 2 slots and all Air-Trac is $12.00 net per foot. There is also a $240 net set up fee per
radius curved and a $240 handling fee. These prices do not include the price of the diffuser. The diffuser should be
priced separately.
A quote Request (Page 2) should be sent for 6000’s over 2 slots and all 4000’s.
Note: The curved 6000 and Air-Trac pattern controllers are non-adjustable.
Sending in a quote request:
Fill in the form on Page 2 and send in to Application Engineering for quoting. Quote requests are generally returned
within 24 hours.
Sending in a quote request form:
Through experience we’ve found that it is easiest to send in a manual order form when ordering curved linears. You can
send them in electronically as well, but it easier to do so manually. Make sure that the order contains the following
information:
1) Radius of curving in inches
2) Whether the diffuser will be mounted in a concave sidewall, convex sidewall or a ceiling.
Look at Page 3 for a sample template of an “ideal” curved linear order. This form ONLY shows the curving information.
You would fill in all of your pertinent information.
4

1401 N. Plano Road
Voice: 972 680 9128
Fax: 972 497 0481
®
This page is for reference only. Tuttle and Bailey will provide separate drawings for approval.
The drawings by Tuttle and Bailey must be signed-off by the representative before production.
Concave Sidewall: Air blows to the center
Required dimensions:
L: Arc length of the diffuser
R: Radius to face of grille or diffuser
Model:
L:
R:
Convex Sidewall: Air blows away from center
R: Radius to face of grille or diffuser
Model:
L:
R:
Ceiling: Air blows perpendicular to grille
One of the following:
R1: Radius to inside neck of grille or diffuser
R2: Radius to centerline of grille or diffuser
R3: Radius to outside neck of grille or diffuser
Model:
L:
R1: or R2: or R3:
R: radius to face
L: arc length
R: radius to face
L: arc length
R1, inside neck radius
L: arc length
R2, centerline
neck radius
R3, outside neck radius
R2, centerline
neck radius
5

ORDERFORM3
SHIPTO:
FreightRate:######
MARK:
SPECIALINSTRUCTIONS:
Blade
Pattern
Width
Filter
Frame
Accy2Accy3
Bar
Pattern
Supply
Size
Sleeve
DrumSz/
Endcaps
Length
Adj.
Type
Elements
11S1002CECPWH$$$
21$$$
3
4
5
6
7
8
9
10
STANDARDLEADTIMEQUICKSHIPLEADTIMENETPrice+Freight(Page1)$
SUPERSHIPSTOCK
Phone:--Fax:---TotalNET(AllPages)$
1401NORTHPLANOROADRICHARDSON,TX75081PHONE972-680-9128FAX972-497-0445
Totalsetupfeeforcurving=
ExampleSOLDTO:Example
#VALUE!
QUOTE#:
MULTIPLIER:
#VALUE!
#VALUE!
TAG
0.00
0.00
0.00
0.00
0.00
0.00
CurvedonaConcaveSidewallR=320"
0.00
#VALUE!
DamperAccy1
T-Stat
Mult
0.00
NetPrice
Round
DuctSize
Return
Size
Margin
Style
Module(s)
Size
Hinge
Location
SHIPPINGPREFERENCE:
xx/xx/xxxx
Account#:
48
QtyModel
Control
Type
Height
ORDEREDBY:
6000
P.O.NUMBER:
ORDERDATE:
9999
LINE
Deflection
Pattern
Transformer
Fastening
Style/Method
Page
Unit
PriceCable
Length
Finish
TOTAL
6

Air System Components Freight Claim Policy and Procedures
1. Customer/ Rep MUST inspect freight for visible damage upon arrival.
2. All damaged freight and packaging must be received and held until the claim has been settled with the carrier. The
carrier is entitled to take possession of the product after the claim has been settled. (If the product has been discarded, it’s
possible that the carrier will not honor the claim.)
3. Notate the comments “DAMAGED FREIGHT” or “SHORTAGE” (ONLY) on the DELIVERY RECEIPT (ONLY) at the time of
delivery. (Do not write the number of damaged items on the delivery receipt if the product was only inspected externally.)
The document must include the driver’s signature. If “DAMAGED FREIGHT” or “SHORTAGE” isn’t notated on the delivery
receipt, the damage will be considered “concealed” damage.
For lost shipments, please allow the carrier a minimum of 48 hours to locate the shipment before submitting a replacement
order. If the original shipment is delivered, during the timeframe that the replacement order is being manufactured, please
contact your Account Manager immediately so the replacement order can be cancelled. If the carrier attempts to deliver
the lost (original) shipment after the replacement order has been received, refuse delivery of the shipment and contact ASC.
4. Provide photos of the damaged products and packaging. If possible, please also take photos of the damaged material
while it’s still on the carrier’s trailer. ** Photos MUST be submitted for all concealed damage claims.
5. Fed Ex and UPS claims must be received and acknowledged within 7 calendar days of receiving the shipment.
6. Completely fill out the ASC Loss & Damage Claim Form and send the form, photos, delivery receipt and supporting
documents in one single package or electronic communications (on the same day) to:
claims@airsysco.com
or
Air System Components-Freight Claims
605 Shiloh Road
Plano, TX 75074
Phone: 972-212-4942
Fax: 972-212-4937
*Copies of the notated delivery receipt MUST be included. Credits, for claims without the properly notated delivery receipt,
may be delayed. Email or mail photos of damaged products, in order to insure that the integrity of the photograph is
maintained. (Please do not fax photographs of damaged material)
7. Only submit one incident per claim. Do not submit claim forms with multiple carriers or multiple pro numbers.
8. Credits will be issued for damaged product and prorated freight charges (based on weight of damaged goods)
ONLY.
7

EXCEPTIONS – (Reduced Settlement Offers/ Delayed Credits/ Credits may not be issued)

9. REFUSED SHIPMENTS. ASC will not file claims or issue credits for shipments that have been refused unless
the shipment has been deemed “TOTALLY WORTHLESS” (entire or majority of the shipment has been damaged.) The
consignee must accept partially damaged shipments in order to mitigate the loss with the carrier as much as possible. If
the consignee cannot or will not receive the damaged freight, the Rep will be contacted. ASC will not accept any damaged
material that is returned to the plants without the proper RMA (contact Account Manager for return authorization).
10. CONCEALED DAMAGED. If there is no visible sign of damage and the comment “DAMAGED” or “SHORTAGE” isn’t
notated at the time of delivery (under the terms of a “Clear Delivery Receipt”), it is considered “concealed”.
Concealed damage MUST be reported within 5 days. Contact the carrier’s OS & D (overage, shortage and damage) clerk
at the carrier’s local terminal immediately for an inspection and obtain a copy of the inspection report. Since it’s possible
that the product may have been damaged after delivery or prior to pick up, the carrier may deny the claim or make a
compromised settlement offer. Provide photographs of all damaged products and packaging.
***Note: Any concealed damage claims submitted after the 5-day period will not be filed with the carrier.
8

Sales/Factory No. _ _ _ _ _ _ - _ _ Invoice No. _ _ _ _ _ _ _ _ Mail Claim To:
Customer PO# REPL Order No. _ _ _ _ _ _ - _ _ Attention: ASC CLAIMS REP
Date Filed 605 SHILOH ROAD
Carrier PLANO, TX 75074
Carrier Pro or F/B No. E-mail: claims@airsysco.com
Date Inspection was requested: Confirmation # Telephone: 972-212-4942
Date Carrier was notified of damage, loss, shortage: FAX: 972-212-4937
Carrier Contact Name: Phone:
Product is available for inspection/pickup/salvage: __Y ___N
Explain if NO: _______________________________________________
Ship Date Rec'd Date
Vendor __ Krueger __ Titus ___ Rickard
__ Penn/Barry __ Tuttle & Bailey
Originating Plant
Indicate the supplied documents and type of claim being filed:
___ ___ Lost/Shortage
___ POD notated ___ Visible Damage - include photographs
___ Carrier Contacted ___ Concealed Damage - MUST INCLUDE PHOTOGRAPHS
___ Copy of Original Invoice ___ Other (Explain)
___ Inspection Report ___ Inspection #
Line Item # No. of Pieces
Describe Package
Condition/Materials
1)
2)
3)
4)
5)
Remarks: REP Name
Contact
Mailing Address
City, State, Zip
Telephone
Fax
E-mail
AIR SYSTEM COMPONENTS INC
ASC's goal is to file your claim as quickly as possible and collect the total amount.
The more complete information that you can provide, the better our chance to be successful.
Air System Components-Freight Claims
THIS CLAIM FORM IS FOR DAMAGES OR SHORTAGES DUE TO CARRIER NEGLECT OR LIABILITY ONLY. PLEASE CONTACT YOUR ACCOUNT MANAGER FOR
SHORTAGES NOT SHIPPED BY THE PLANT, ANY MANUFACTURING ERRORS, OR REPLACEMENT PRODUCTS REQUIRED.
CARRIER MUST BE NOTIFIED WITHIN 5 DAYS OF ANY DAMAGE OR LOSS
LOSS & DAMAGE CLAIM FORM
Only include one shipment (one pro number) per claim. Do not submit any claim form with multiple carriers or PRO numbers.
Part No., Name & Description of Product Damage
Claims must be supported by a detailed statement showing Line Item Number, Number of Pieces, Part Number, Description of Product including size as shown on invoice,
and Description of Damage. Specifically describe inner packaging, outer packaging, and contents at time of delivery.
Claims will not be processed unless a legible copy of the consignee's notated delivery receipt is included when submitting this form. Notations regarding the
condition of the shipment (" DAMAGED FREIGHT"/ "SHORTAGE") must be made on the delivery receipt at the time of delivery and must include the driver's
signature. Claims for carrier caused shortages and lost shipments must also include a copy of the delivery receipt if available, bill of lading and packing list if
the shipment was not received. Failure to include any of the above information will delay the settlement or cause denial of your claim by the carrier.
Contact the carrier immediately in case of concealed damages for an inspection report (if the carrier is not contacted within 5 days, the carrier will deny your
claim and ASC will not able to give you credit). Follow up in writing, conducting your own investigation and provide ASC with that notification letter. After 5
days, without notice verification, the claim will be denied. It is recommended to provide photographs for all damaged products and packaging and photographs
MUST be submitted for all concealed damage claims.
ASC's Credit Department is only able to provide credit based on what
is collected from the carrier. Following the process is the customer's
responsibility and necessary for a successful claim. Please contact
us if there are any questions.
Damage Description of Inner & Outer
Package
POD/BOL/Packing list
PLEASE NOTE: REPLACEMENT ORDERS FOR LOST AND/OR DAMAGED PRODUCT WILL NOT BE PROCESSED BY THE CREDIT DEPARTMENT. TO ORDER
REPLACEMENTS PLEASE CONTACT YOUR ACCOUNT MANAGER.
Claims cannot be filed for LTL shipments that have not been properly received and inspected by the carrier. DO NOT REFUSE SHIPMENTS. Sign Delivery
Receipt for damage and shortages, notify the carrier for an inspection for visible and concealed damages, and submit your claim to ASC. Record the inspection
or confirmation number and note the name of the person you spoke to and contact phone number. Keep all products and packaging until the claim is settled
with the carrier. Failure to do so may jeopardize your claim. Refusing the shipment may compromise our ability to file a successful claim on your behalf.
Any information that will assist ASC in successfully filing this claim is required. Provide any photos and/or a description of the condition of the packaging; i.e.
the color of the shrink-wrap or the condition of the freight before unloading.
ASC FREIGHT CLAIM FORM -073015 REVISON
9

FMA CONTROLS CHECKLIST
Tuttle & Bailey Rep Info
Rep Firm:___________________________
Contact:____________________________
City, State:__________________________
Phone:_____________________________
Job Name:__________________________
Rep PO#:___________________________
Date:_______________________________
Fax:________________________________
Controls Contractor Info
Company Name:_____________________
Contact:____________________________
City, State:__________________________
Phone:_____________________________
Job Name:__________________________
Rep PO#:___________________________
Date:_______________________________
Fax:________________________________
Terminal Unit Model (SDV, FPC, etc...):______________________________________________
Controls Information*
Controls Manufacturer:________________________
Description Model Number Quantity
1) ____________________________________ _______________ __________
2) ____________________________________ _______________ __________
3) ____________________________________ _______________ __________
4) ____________________________________ _______________ __________
5) ____________________________________ _______________ __________
6) ____________________________________ _______________ __________
*All items that Tuttle & Bailey are expected to mount need to have the Description and Model Number clearly stated.
Notes:
1) Transformers are to be selected from the ‘How to Specify’ of the Terminal Unit you are ordering.
2) Tuttle & Bailey dampers will be shipped in the Open position and travel of damper will be counter clockwise.
3)Wiring diagrams Must be sent in with FMA Controls Checklist.
4) All mounting, wiring and piping will be done exactly as shown in the control system listed.
5) Projects that deviate from standard control packages can not be ordered using Toolbox. These projects require a
wiring diagram and component dimensions and may require additional cost.
6) A separate FMA Controls Checklist is required for each product.
Tuttle & Bailey exercises due care in handling and mounting direct digital controls provided by others. Since Tuttle & Bailey does
not take title of ownership, Tuttle & Bailey shall not be responsible for loss or damage of goods in transit or for delays of carriers
in delivery of shipments.
Form # FMA113000
10

GRILLES/REGISTERS/DIFFUSERS
LEAD-TIME SCHEDULE
COLOR CODES: = ON TIME =2-5 DAYS LATE =6+ DAYS LATE
STANDARD PRODUCT LEAD-TIMES, RUSH PROGRAMS AND MANUFACTURING LOCATIONS
Model Number Margin Style
Standard
Lead-time
(Weeks)
Quickship^^
Lead-Time
(Business Days)
Supership^^
Lead-Time
(Business Days)
A110 ALL 3 10 Day CALL
A20, A40 ALL 3 10 Day 5 Day
A50,A54, A60, A64 ALL 3 10 Day 5 Day
A52, A62 ALL 3 N/A N/A
A70, A70D, A80, A80D ALL 3 10 Day CALL
A70FB, A70DFB, A80FB, A80DFB ALL 3
N/A N/A
A980, A990 ALL 3 10 Day CALL
AV50,AV54, AV60,AV64 ALL 6 N/A N/A
APG ALL 4 N/A N/A
APGFB ALL 4 N/A N/A
CR, CRE (Except FB) ALL JRZ TRB 3 10 Day N/A
CRE500FB ALL 3 10 Day N/A
DQM, DQR ALL 4 10 Day 5 Day
G Series (GMA, GMR, GAA, GAR,
GAV, GOA, GOR, GOV) ALL 4
10 Day N/A
PG ALL 3 N/A N/A
PGFB ALL 3 N/A N/A
SCRE500, SCRE510, SCRE1000 ALL 3 N/A N/A
T115, T125, T155 ALL 3 N/A N/A
T50, T54, T60, T64 ALL JRZ TRB 3 10 Day* N/A
T52, T62 ALL 3 N/A N/A
T70, T80 ALL 3 10 Day N/A
T70D, T80D ALL JRZ TRB 3 10 Day N/A
T75, T75D, T85, T85D ALL 3 N/A N/A
T70FB, T70DFB, T80FB, T80DFB ALL 3 N/A N/A
VF, VF5 ALL 4 NA NA
^ Quickship maximum is 50 pieces. Supership maximum is 25 pieces. (Cannot split orders to reduce quantities)
For continuous linears, each section counts as one piece.
^^ Quickship not available for oversized grilles or non-standard paint finishes.
* TRB Only
Effective Date: 3/7/2014
GEN^
Grilles/
Registers
Manufacturing
Location
GEN^
JRZ
JRZ
JRZ
JRZ
JRZ^
GEN^
JRZ
JRZ
JRZ
GEN^
JRZ
JRZ
JRZ
JRZ
GEN^
JRZ
JRZ
JRZ
JRZ
JRZ
sample
11

TERMINAL UNIT
LEAD-TIME SCHEDULE
COLOR CODES: = ON TIME =3-5 DAYS LATE =6+ DAYS LATE
SINGLE DUCT
10 Day 15 Day
Standard Construction (0) X X X TUC TRB
Attenuator (1) X X TUC TRB
Electric Heat (3) X X TUC TRB
1/2" Dual Density (0) X X X TUC TRB
1" Dual Density (1) X X X TUC TRB
No Liner (3) X X X TUC TRB
Insulguard (2) X X X X TUC TRB
Galvanized Sheet Metal (4) X TUC TRB
Enviroseal (5) X X X TUC TRB
22 Gauge (0) X X X TUC TRB
22 Gauge w/ Access Door (1) X X TUC TRB
20 Gauge (2) X X TUC TRB
20 Gauge w/Access Door (3) X X TUC TRB
22 Gauge w/Access Door and Cam
Lock Fastener (4) X X TUC TRB
20 Gauge w/Access Door and Cam
Lock Fastener (5) X X TUC TRB
Right Hand ( R ) X X X TUC TRB
Left Hand ( L ) X X X TUC TRB
4,5,6,7,8,10,12,14,16 X X X TUC TRB
24 X TUC TRB
Standard Rectangular (0) X X X TUC TRB
One Round Outlet (1) X TUC TRB
All Multiple Outlets
(A,B,C,D,E,F,G,H,J,K,L,M) X TUC TRB
All Analog X TUC TRB
All Pneumatic X X TUC TRB
No Controls/No Controls Enclosure X X X TUC TRB
All DFMT X X X TUC TRB
Factory mounted DDC** X X TUC TRB
Unit
Accessories
All Unit Accessories
(A,D,E,G,H,J,K,L,S)
X X TUC TRB
All Standard Electric Heat (E1X, E2X,
E3X, E4X, E6X, E9X) X X TUC TRB
All SCR Electric Heat Codes (C11,
C21, C31, C41, C61, C91) X
One Row (W11, W21) X X X TUC TRB
Two Row (W21, W22) X X X TUC TRB
Three or Four Row (W13, W23, W14,
W24) X TUC TRB
Mercury Contactors ( B ) X TUC TRB
Fusing ( C ) X X TUC TRB
Fused Door Interlock Disc. Sw. (K) X X TUC TRB
Non-Fused Door Interlock Disc. Sw.
(L) X X TUC TRB
* Maximum 25 Pieces
** Lead time begins after plant verification of controls
TRB (Tarboro)
Effective Date: 9/19/2013 TUC (Tucson)
Manufacturing
Location
Casing
Options
Electric Heat
Accessories
TRB
Discharge
Options
Control Type
Electric Heat
Hot Water
Heat
Inlet Size
25
Day
Liner
30
Day
Unit
Configuration
SDV
QuickshipSupership*
(5 Business Days)
Standard
(20 Day)
sample
12

GRD Product Cross Reference
Tuttle and Bailey Titus Krueger E.H. Price Metal*Aire Carnes Anemostat
1300 N/A 1400 SCD-4C 5800 - E-Series
1300A N/A 1400A SCDA-4C 5800A - E-Series
4000 Series CT400/CT500 1500/1600/1800 LBP/LBPH 2000 Series CCQB AL-Series
6000 Series ML-37,38 1900 SDS 6000 Series CH LDB-Series
7000 Series ML-39 1900 (A)PDC 6000 Series CH LDB-Series
A110DG - - - - - -
A1200 TMSA-AA (5)1450 ASCD-3C 5700 SF/SJ EP/EPL
A1200A TMSA-AA (5)1450A ASCDA-3C 5700A SF/SJ EP/EPL
A1300 N/A (5)1400 ASCD-4C 5800A SF/SJ EP/EPL
A1300A N/A (5)1400A ASCDA-4C 5800 SF/SJ EP/EPL
A20 1-way 250AA-L1 5181L CVD1L L RACAH X1CH1
A20 2-way 250AA-L2 5182L CVD2L LT RACAN X1CH2
A20 3-way 250AA-L3 5183L CVD3L LS3 RNCAT X1CH3
A20 4-way 250AA-L4 5184L CVD4L LS4 RNCAF X1C4
A40 1-way 250AA-S1 5181S CVD1S S RACAV X1CV1
A40 2-way 250AA-S2 5182S CVD2S ST RACAM X1CV2
A40 3-way 250AA-S3 5183S CVD3S LS3 RNCAT X1C3
A40 4-way 250AA-S4 5184S CVD4S LS4 RNCAF X1C4
A50 301FL 580H 21L H4002 RASAH X1H
A54 300FL 5880H 22L A4004 RADAH X2H
A60 301FS 580V 21S V4002S RASAV X1V
A64 300FS 5880V 22S V4004 RADAV X2V
A7 AG-35 OBD VCS3 OBD - -
A70D 350FL S580H 630L RH RALAH X3HD
A70D w/ SOBD 350FL S580HOBD 630LD RHD RWLAH X3HO
A70DFB 23RFL/23RFS S80H5FF 530FF SRHF RALAHFF X3HD81H
A80D 350FS S580V 630S - RALAV X3VD
A980 CT-700 5600 ATG1 DG-SF - -
A990 CT-700 5600 ATG1 DG-SF - -
AM TDC-AA 5SH AMD 5000 SATA/SAFA DP/DF
AMA TDCA-AA 5SHPC AMDA 5000A, 5500A SACA/SAAA DA
AMASR TDCA-AA 5SHRPC AMDA 5000/5500 SACA/SAAA DA
AMOBD AG-95-AA 50BDFA - - - -
AMSR TDC-AA 5SHR AMD 5000/5500 SATA/SAFA DP/DF
AP3 TMR-AA - RCD 3100 SSMA C-24
APG 8 F (5)S80P - 7000-Series - -
APM N/A (5)1240P APDMC 7000-Series - -
APP PAS-AA (5)6400/(5)6600 APDF 7000-Series - -
APR PAR-AA (5)6690 APDDR/APDR 7000R - -
APTL PXP-AA (5)6790 7000-Series - -
APV PCS-AA (5)6200/(5)6500 APDC 7000-Series - -
AQD N/A (5)1240 AMCD Series 9000-Series - RMD
ARC - - - - - -
AVJR TMRA-AA - ARCD - - C-24/C-27
AVJS MRA-AA (Type B - - - - C-24/C-27
AVLR AG45 EX8 AE1 101 - -
Confidential for Tuttle and Bailey authorized representative use only. Tuttle and Bailey does not assume responsibility for any inaccuracies.
Verification of cross reference is the responsibility of the Tuttle and Bailey representative.
13

CAC - - - - - -
TENSOR TRI-TEC 5000 ORD LFD HPL DLSA N/A
CRE 50 F EGC 80, 81, 82 CC1, CC5, CC15 RA GC5
CRE1000 50 F EGC 82 CC-1D, CC-15D - -
CRE500FB 50FF EGC-10 80FF CC5FB RAPAFFF N/A
DOBD AG-35B - VCS7/VCS3B - - -
DPI MP-37, 38, 39 1900 BOOT SDB-Type 2 BP CXPA AD-PF
DQM - - - - - -
DQR - - - - - -
GJ N/A N/A - JET-AIRE - DJ
GRID/FLEX EGS/EGL SSGS/SSGL EGL/AE1 L9 - ED/DED
M TDC SH SMD(E) 5500S SKTA/SKFA SDP/SDF
MA TDCA SH SMDA 5500S-APD SKCA/SKBA D-Series
MAIG FR N/A MIG3, MIG4 4100, 4200, 4300 - -
MASR TDCA SHRPC SMD 5000/5500 SKTA/SKFA D-Series
MSR TDC SHR SMDA 5000/5500 SKTA/SKFA D-Series
MTRJ N/A N/A - RL-DF - -
P3 TMR RM1 RID 3000 SSEA CM-1/C-27
PD - - SB - - -
PG 8R S80P 10 SERIES 7000R - -
PM PMC 1240P PDMC 7900/7950 - -
PP PAS 6400/6600 PDF 7500 SPSA PM
PR PAR 6690 PDDR/PDR 7500R 3P/3PLD PRL/PRS
PTL PXP 6790 PDDR w/ backpa N/A SGNA 3PL
PV PCS 6200/6500 PDC 7000 SP PLD/PFD
RADIAN VERSA-TEC TAD - - - -
RBD AG-85 PR12 VCR8 BDS - LD
RBN RP12 - - - -
RC TDV - - - TRV
ROD AG-75 PRD10 - - - -
RON D-75 PR10 - - - LD
RRD AG-100 PRD100 VCR7 D3 KSRA COB
RRN D-100 PRN100 VCR7 D3 KXRA COB
S1200 TMS 1450 SCD-3C 5700 - E-Series
S1200A TMSA 1450A SCDA-3C 5700A - E-Series
SCRE500, 510, 1000 50R ECG - - - -
SDB SG-BG 1390 - - - -
SG100 SG-PS 1320 MSLG SGSP RSPA-17 AMXS
SG300 SG-PR 1310 MSPG SGRP RSPA-25 ASSG/ASTG
SG400 - - - - - N/A
SG500 SL-FO 20L - - RSPA-33 ASPF
SG600/SG700 SG-TDC 1340 - SG5500S SSPA SGSDF
SG800 SG-1500FL - - SGRH - SGEHDS
SG900 SG3300 1330 MSGA/MSGAS SGRH RSPA-30 SGEHDD
SMF TRM-S 23 SPF - - ADBG
SMOBD AG-95 OBDFA - - - -
SOBD AG-35 PRD100 VCS OBD RXEA DOB
SQD MCD 1240 SMCD 9000-Series N/A RMD
14

STRJ DL DPL HCD1 RL-DF RAWA IJ
SVSD TBD-80 PTBS TBD PD - -
SVSR TBR-80 PTBR TBR PDR - -
T1100 OMNI PLQ SPD 5750, 5850 N/A PGL
T110DG 33RS/33RL - 91S/L N/A - -
T110DG w/ SOBD 33RS/33RL - 6691L/D N/A - -
T115 350R-HD S480 TCD - - -
T125 301R-HD 480 - - - -
T155 300R-HD 4880 - - - -
T50 301RL 80H 510L H4002 RSSAH S1H
T50 w/ SOBD 301RL 80HOBD 510L/D V4002D RTSAH S1HO
T54 300RL 880H 520L H4004S RSDAH S2H
T54 w/ SOBD 300RL 880HOBD 520L/D H4004D RTDAH S2H0
T60 301RS 80V 510S 9000 MOD-FLO RSSAV S1V
T60 w/ SOBD 301RS 80VOBD 510S/D H4004S RTSAV S1VO
T64 300RS 880V 520S V4002S RSDAV S2V
T64 w/ SOBD 300RS 880VOBD 520S/D V4004D RTDAV S2VO
T70 355RL S85H 535L SRH RTLAH S35HD
T70D 350RL S80H5FF (?) 530L SRH RSLAH S3HD
T70D w/ SOBD 350RL S80HOBD 530L/D - RTLAH S3HOD
T80 350RS S80V - - RSLAV S3VD
T80D w/ SOBD 350RS S80VOBD 530S/D - RTLAV S3VOD
TF EG RSG15 EG G3 - -
TIG JFA - - H4154 - -
TRM147 PF 8PF/(5)8PF AMF - - -
VB XC-310 R1DBR10 RID N/A N/A HU-4W/DE-2
VECTOR VERSA-TEC TAD - - - -
VJR TMRA - RCD/RCDE - - C-24/C-27
VJS TMRA-Type B - RCD/RCDA - - C-24/C-27
15

TU Product Cross Reference
Company SingleDuct DualDuct
Fan Powered
Constant
Fan Powered
Intermittent
System
Powered
Induction
Tuttle & Bailey SDV DDV FPC FPV IDV
Titus ESV
EDV, EDC,
MDV,MDC TFQ, TFC, TQS MFV, TQP HIEP
Krueger LHMS LMHD QFC QFV -
EH Price SPV, SEV, SDV
DPS, DES,
DDS,DPW,
DEQ, DDQ FPC, FEC, FDC FPV, FEV, FDV -
Metal*Aire 400TH, 400CT 400-DD 400FCI 400FVI -
Anemostat
FASD, FALSD,
FAWSD,
FALWSD DU SFT, JVC PFT HVI
Barber Colman
HHP, HUP, HSP,
HLP, HAP, HBP,
HWP, HZP HDPE
HCP, FPTC,
HNL
HPPE, BPPE,
FPTV HJP, HFP
Buensod B-100, BTU B200 CFD B300, IFD -
Carnes
AVC, AHC,
AVW,AHW, AVE,
AHE ADCD, ADCC
ACF, ACW,
ACE
ASF, ATF, AS-
W,ATW, ASE,
ATE -
Carrier
35DP, 35DA,
35DC, 35DV DDV
45SP, 45SA,
45SC, 45SV
45TP, 45TA,
45TC, 45TV,
45H -
ETI SDR SDD, DDT CFR VFR -
16

TU Product Cross Reference
Company SingleDuct DualDuct
Fan Powered
Constant
Fan Powered
Intermittent
System
Powered
Induction
Tuttle & Bailey SDV DDV FPC FPV IDV
Titus ESV
EDV, EDC,
MDV,MDC TFQ, TFC, TQS MFV, TQP HIEP
Krueger LHMS LMHD QFC QFV -
EH Price SPV, SEV, SDV
DPS, DES,
DDS,DPW,
DEQ, DDQ FPC, FEC, FDC FPV, FEV, FDV -
Metal*Aire 400TH, 400CT 400-DD 400FCI 400FVI -
Anemostat
FASD, FALSD,
FAWSD,
FALWSD DU SFT, JVC PFT HVI
Barber Colman
HHP, HUP, HSP,
HLP, HAP, HBP,
HWP, HZP HDPE
HCP, FPTC,
HNL
HPPE, BPPE,
FPTV HJP, HFP
Buensod B-100, BTU B200 CFD B300, IFD -
Carnes
AVC, AHC,
AVW,AHW, AVE,
AHE ADCD, ADCC
ACF, ACW,
ACE
ASF, ATF, AS-
W,ATW, ASE,
ATE -
Carrier
35DP, 35DA,
35DC, 35DV DDV
45SP, 45SA,
45SC, 45SV
45TP, 45TA,
45TC, 45TV,
45H -
ETI SDR SDD, DDT CFR VFR -
Nailor Ind.
3000, 3001,30",
30RE
3200, 3210,
3220 33S Series 33N Series -
Tempmaster HSW, HVW, HSE SX,VX HVFS, HQFS HVFB SI
Trane
VCCE, VSD-
D,VCWE, VCEE VDDE VSC, VSE
VFCD, VF-
WD,VFED -
York
TSNV, TSNQ,
TSWV, TSWQ,
TSEQ TDNV. TDNQ FC, FCW, FCE FV, FVW, FVE -
17

EDGE Pricing Software
EDGE can be downloaded from the Tuttle & Bailey website from the following address:
www.TuttleAndBailey.com/RepsOnly/EDGEdownload.asp
Save the zipped folder to your desktop and extract the files to your desktop. Once the files (Qty (2)) are saved to your desktop run
the Setup.exe and follow the on screen instructions.
*Both the EDGE.MSI and Setup.EXE must be saved to the desktop. You only need to run the Setup.EXE*
Once the program is installed it will run an initial update. You will see an EDGE icon on your desktop. Be sure to let this update
complete fully. It will say “Your system is updated. Please restart the application”. (See Image A)
You may be prompted to install an Access Database Engine and a Report Viewer, these are components of T4 (VAV Selection).
Approve the installation of each and follow the on screen instructions.
Note: Once you have installed EDGE you no longer need the Setup.exe or EDGE.msi that you initially saved to your desk top.
When the program opens for the first time it will ask you to set a Default Directory under Job Settings. This is the folder your jobs
will be saved in. Click on Browse.
Example: If you would like your jobs to be saved in My Documents click on Browse and select the (+) next to My Documents. Once
you have the My Documents folder highlighted click on Make New Folder (Lower left corner of the pop-up) (Image B). You can
name the folder anything, I suggest “EDGE Jobs”(Image C). The last step is to click OK.
Image A
Image B Image C
18

EDGE Home Screen:
New Job:
From the Home Screen click on New
Fill in Job Information and click “Accept”
19

Add product to the job by searching a model number or expanding the product tree
Important Buttons
Marketing Program Selection
• Click on the Pricing tab ($)
• Select All in the left Product panel
• Review your marketing Program, Mktg Prg, in the lower right panel
• Change the marketing program in the first line Example: Quick Ship
• Right click on your selection and select Fill Down
20

Select Pricing Tab ($)
Select All
Use Drop Down
Right Click & Fill Down
21

Order Release
Click on Order Release
Enter PO number & Release Comments in Order Release pop up, click OK
Check the box next to Brand TNB or expand the product tree to add product to the release
22

Click on Ship
Fill in required (*) Shipping Details
Click on Send Order
You will have one last opportunity to look over & print your order release
Please review your Marketing Program, Ship To information, Comments, Line Items, and Totals
Click Confirm To Transmit to have your order processed
You should receive a confirmation email moments later (If you do not, please contact T&B).
23

T4 VAV Selection Software
T4 VAV Selection
T4 is integrated into EDGE, click on Selection (?)
Click on the first line item to launch T4
Set primary airflow and any other options that effect selection at this time
Click on Calculate to run the selection
To run a T4 selection on all line items click on Select All
Note: (Selection button will not appear, until a VAV Box is added to the job)
24

Click on Next Line when applicable
Click on Save and Close when finished
The T4 Report Viewer is located at the bottom of the screen
25

T4 VAV Selection SoftwareFAQ
Accepting an SDA:
• Click on the SDA button
• Fill in the required information (*Number of Releases, *Building Type & *Basis of Spec)
• Fill in your Requested discount
• Click on Accept Terms and Send to submit request
You can monitor your SDA status from the EDGE home screen (Lower Left). When it is ready it will show as Processed. Click on
Processed to accept the SDA. The program will apply the quoted multipliers.
Custom Schedule & Excel Report Example:
Click on the Print Icon and select Custom Schedules and expand the Ceiling Diffusers listing.
26

Click on Save. You will now find the Custom Schedule “Test AMSR” under the Ceiling Diffusers listing.
Click on Print and select the Schedules tab. Select the Schedules you would like to export. Right click on one of the designated
Schedules and select View Excel. You can export the product configuration code or description.
Right click on Custom and select Add New. Fill in a Schedule Name (“Test AMSR”) and check Dim 1 and Module.
27

When you are releasing a job select your Company Name under the Release Details in the Shipping Details pop up.
Your information will populate automatically.
Copy a job
Open a new job. Skip the add product pop-up (Click Cancel). Click on the Import button in the left product panel.
Follow the on screen prompts to import the product from the old job.
Contact list:
Click on Tools and select Contacts. Click on Add Company and fill in the information in the pop up and select Add. This can also
be done when you are creating a new job from the Job Info prompt.
28

Tuttle & Bailey Plant Locations
31

Contacts
Name Title Ext. Email
David Hanks V.P. of Sales & Marketing 0488 dhanks@tuttleandbailey.com
Todd Johnson Northern Regional Sales Manager 0489 tjohnson@tuttleandbailey.com
Darius Edwards Southern Regional Sales Manager 0484 dedwards@tuttleandbailey.com
Kathleen Shelton Northern Account Manager 0474 kshelton@tuttleandbailey.com
Josephine Gallegos Southern Account Manager 0445 jgallegos@tuttleandbailey.com
Drew Phipps E-Tools Manager 0475 dphipps@tuttleandbailey.com
Mindy Webster
Marketing Communications
Specialist
0486 mwebster@tuttleandbailey.com
Chris Griffin Product Manager 0483 cgriffin@tuttleandbailey.com
Melinda Carter Customer Service Manager 0476 mcarter@tuttleandbailey.com
Martin Lanzas Application Engineer 0482 mlanzas@tuttleandbailey.com
Jason Saldaña Sr. Design Engineer 0487 mcarter@tuttleandbailey.com
Lisa Chapman Order Entry 664-2010 lchapman@tuttleandbailey.com
1401 N. Plano Rd
Main: 972-680-9128
Fax: 972-497-0481
info@tuttleandbailey.com
32

What is Air Distribution?
Human Comfort
Supply air to the outside of the occupied zone which then
circulates the air in the entire room. The air which circulates
in the occupied zone must be comfortable enough , in other
words the velocity must not be too high and the temperature
must be more or less the same throughout the zone
Application Need
For applications where human comfort is not the primary con-
cern (laboratories, clean rooms, food storage, etc.), the basic
purpose is to distribute air at low velocities and limited turbu-
lence so that mixing is kept to a minimum. (Vector or Radian is
typical selection)
Cleansing of an area such as using a laminar flow diffuser over
a patient in an operating room.
Spread/Drop/Horizontal Throw
Spread
Spread-Overall width of a horizontally projected airstream
envelope measured perpendicular to the direction of airflow
(typically 22º)
Drop
Vertical distance form an air outlet to the lower edge of a
horizontally projected airstream envelope
Horizontal Throw
Length of a horizontally projected airstream envelope
measured parallel to the direction of airflow.
SPREAD
DROP
THROW
33

How To Read Performance Data
Neck Velocity
The average air velocity measured in a plane perpendicular
to flow and 1.5 equivalent duct diameters upstream of an air
outlet. Units in IP: feet per minute (fpm): Units in SI: meters
per second (mps).
Velocity Pressure (PV)
The force per unit area which would cause air to accelerate in a
duct or other air conveying device.
Airflow Rate
The unit volume displacement of air per unit time. I-P system
uses cfm (cubic feet per minute) and S-I system uses l/s (liters
per second) or m3/s (cubic meters per second)
Total Pressure (PT) The sum of the static and velocity pressures.
Occupied Zone
The region within a space, normally occupied by people, gen-
erally considered to be between the floor and 6 feet above the
floor and more than 2 feet from walls or fixed air conditioning
equipment.
Terminal Velocity The speed of the airstream after it leaves the air outlet.
Horizontal Throw
The length of the horizontally projected airstream which is
typically given as three numbers. For example, the 6” diffuser
shown above has throw values of 3-4-9 shown at a CFM of 155.
Each number is the distance from the air outlet at a particular
terminal velocity. The first value (3 in this case) is the distance
from the diffuser as the terminal velocity slows down to 150
fpm. As the terminal velocity continues to slow down, the sec-
ond value (4) is the distance from the diffuser at 100 fpm. The
third value represents the distance from the diffuser when the
terminal velocity reaches 50 fpm. Typically 50 fpm is the termi-
nal velocity desired as the stream enters the occupied zone.
Noise Criteria (NC) Used to evaluate the sound properties of spaces.
34

Definitions
Air Diffusion
The introduction of air into a building space where mixing and
entrainment normally occur to provide a relatively uniform
velocity and temperature profile in the occupied zone.
Air Distribution
Path of the air delivery system to and from the air handling
unit, not including the air diffusion equipment. Typically in-
cludes plenums, ductwork, silencers and terminals.
Air Outlet
Device through which conditioned air is supplied to a space
from the air distribution system. Typically includes registers,
diffusers, and in some cases, grilles, and louvers. (Supply Dif-
fusers or Grilles)
Air Jet A stream of air flowing through an air outlet.
Coanda Effect
Increase in throw due to the presence of an adjacent sur-
face. In technical terms, is caused by the low pressure region
between a surface and an air jet which tends to pull the air jet
toward the surface.
Damper
A device used to control the volume of air passing through a
confined space (duct, air outlet, plenum) by varying the open-
ing cross sectional area.
Draft Undesired cooling of a body caused by the movement of air.
Effective Area
The actual minimum area of an air outlet or air inlet through
which air passes.
Effective Area = Airflow Rate (CFM)/ Face Velocity (FPM)
Entrainment The mixing of room air with the supply air jet
Face Velocity
The average velocity of air entering an air inlet or leaving an air
outlet measured at pre-defined locations on the face
Free Area
The smallest physical area of an air outlet or air inlet through
which air is able to pass.
Grille
A type of air inlet or air outlet with no damper. Typically a flat
grate which serves to cover an opening.
Isothermal Condition
The temperature of the air supplied through an air outlet is
within 2ºF of the average room temperature.
Neck Velocity
The average air velocity measured in a plane perpendicular
to flow and 1.5 equivalent duct diameters upstream of an air
outlet. Units in IP: feet per minute (fpm): Units in SI: meters
per second (mps).
Perimeter Zone
A space parallel to and within 15 feet of an exterior wall which
is affected by building exterior loads ( outdoor temperature,
wind, sun, etc…)
Primary Air The air delivered through an air outlet into a space.
Register A grille with an integral damper.
Return Air
Air extracted from a space, and totally or partially returned to
an air conditioner, furnace, or air handling unit.
35

Conditions of Sale
Tuttle & Bailey also referred to as Seller. Tuttle & Bailey Representative also referred to as Buyer.
The entire contract is contained herein. The terms and conditions herein shall supersede all previous communication,
agreements, or contracts, written or verbal, and no understanding, agreement, term, condition, or trade custom
in variance herewith shall be binding on Seller. No waiver or modification of the terms and conditions hereof shall
be effective unless in writing and signed by both parties.
Payment Terms: 1% 15 DAYS, NET 30 DAYS FROM DATE OF INVOICE. Cash discount applies to merchandise
only. Accounts beyond our payment terms are subject to credit hold prior to processing additional orders. Account
status must be current in order to take a quick pay discount on any order.
Credit Terms: Seller may suspend credit and/or refuse shipment whenever Seller in its sole discretion believes
Buyer’s credit is unsatisfactory, unless Buyer then makes arrangements for payment which are satisfactory to the
Seller.
List Prices: Published periodically for Tuttle & Bailey’s products. The list prices apply only to standard products built
to catalog/submittal specifications. List prices are subject to change without notice.
Specials: Products ordered to non-specification standards are considered to be special products and are not
covered by standard list prices. Specials may be subject to additional charges based on incurred costs as determined
by Tuttle & Bailey. Tuttle & Bailey is not obligated to produce special products. All curved linear product
quotes must be given 72 hours for completion.
Quotations: Job quotations are for prompt acceptance only. Job quotations will be valid for 90 days from date of
issuance, and may be obtained from the Tuttle & Bailey Sales and Marketing Department. The job quote number
must be prominently displayed on the face of the job order. If the order does not have a job quote number, it
will receive Tuttle & Bailey’s current published multiplier. Seller will NOT honor requests for credit if the job quote
number does not appear on the subject order. It is the Buyers responsibility to clearly indicate the job quote number
on the order. Tuttle & Bailey retains the right to correct quotations containing clerical, typographical or extension
errors. Job quotations must be submitted on the Special Quotation Request Form available from the Tuttle & Bailey
Sales and Marketing Department or from the Tuttle & Bailey web page. Products on an order, which are not listed on
the special quotation, are subject to the standard published multiplier. The Tuttle & Bailey Sales and Marketing
Department must approve any additions to a standing quotation or extensions of the expiration date of a quotation.
Order Acceptance: All orders are subject to acceptance by Tuttle & Bailey. Quick Ship orders received
after 2:00 PM CST will be processed the next business day.
Written Orders: All orders must be received in print, through pricing center or fax. Verbal orders are not
accepted.
Order Acknowledgements: Tuttle & Bailey standard orders are acknowledged after entry and approval of a “clean”
order. Improper order write-ups or credit holds will delay the order approval. A manufacturing scheduled completion
date is shown on each item. This schedule date is based on the approved date of the order and the published
lead-time in effect at the time the order was approved. The lead-time is established by the longest lead-time item on
a particular order. The Rep Fax “OST Report” (Order Status Notification) is faxed to the rep office each week and
shows activity against each order until it is completely shipped. Additionally, Tuttle & Bailey notifies the customer that
their order has been shipped by sending a daily shipping report via fax on the date that the order is released to the
carrier. Upon receipt, order acknowledgements need to be checked by the Representatives and must report any
corrections needed to be made to the Tuttle & Bailey Customer Service Department or credit (cost) will be shared
between Tuttle & Bailey and the Representatives.
36

Conditions of Sale
Order Changes: A minimum service fee of $30 net per order will be assessed on all order changes including additions
to orders. Additions will be accepted only if the original order has not been shipped and will carry the same discount
as the original order. The buyer shall be responsible for any additional incurred costs due to changes (costs
are determined by Tuttle & Bailey). If a partial shipment is desired, the request must be in writing. SUPER SHIP and
QUICK SHIP orders cannot be changed or partial shipped.
Reconsignment Procedures: Whenever a change of address for deliver occurs after an order has shipped from a
Tuttle & Bailey plant, the order will get a reconsignment charge. Reconsignments for all freight carriers will be
assessed a $50 charge to compensate for the freight charges to Seller. These charges will be invoiced separately
from the original invoice. Seller will require authorization from Buyer for all reconsignments.
Order Cancellations: All order(s) and/or item(s) are subject to acceptance by Tuttle & Bailey and if canceled will
be assessed a minimum $30 net service charge per order. Orders may be subject to additional charges based on
incurred costs from the plants as determined by Tuttle & Bailey.
Orders may not be canceled at the expense of Tuttle & Bailey if a scheduled ship date is not met. SUPER SHIP and
QUICK SHIP orders may not be canceled.
Schedule Ship Dates: Schedule ship dates are approximate and are subject to change without notice. Tuttle &
Bailey will not be responsible for, or incur, any back charges/liquidated damages due to late deliveries.
Order Marking: An order mark identifies the complete order with a specific job name or contractor name. A specific
area on the Tuttle & Bailey order form is provided for the mark. This information will be shown on the shipping labels
and the packing list. Only one order mark can be used per order.
Product Tagging: Tagging identifies a specific product (item) on the order for specific location or application. There
is no additional charge for product tagging. A maximum of 15 characters is available for tagging.
Crate Separately and Tag: This request identifies a specific product(s) on the order and requires this product(s) be
not only tagged, but packaged by itself for a specific location or application. Other product(s) on the order are not to
be packaged in the same box or crate. An additional charge of $1.00 net per piece will be applied for this service on
grille, register and diffuser orders. This must be clearly identified on the order.
Freight Terms: Freight terms are based on a single release by a customer to one shipping destination.
Refer to current Freight Rate Schedule in General Section of the Price Manual, or from the Tuttle & Bailey website,
for freight and handling factors when invoiced freight is applied.
Shipping Responsibility: All shipments are made FOB (Freight On Board) manufacturing/distribution site. Tuttle &
Bailey sites include Richardson, Texas; Tucson, Arizona; El Paso, Texas; Ponca City, Oklahoma; Tarboro, North
Carolina; Geneva, Alabama; and Huntsville, Alabama. Tuttle & Bailey’s responsibility ceases upon delivery to
the carrier. Tuttle & Bailey shall not be responsible for loss or damage to goods in transit (Fed-Ex, UPS and RPS
are exceptions to this) or for delays of carriers in delivery of shipments. Orders are normally shipped complete by
manufacturing location. Partial shipments must be requested in writing. The partial shipments of an order will be
prepaid and invoiced to the customer based on the current Freight & Handling Schedule.
Force Majeure: Seller shall not be liable for delays and defaults in delivery caused by floods, fires, storms, or other
acts of God, by war, or act of public enemy (or civil disturbance), strikes, lockouts, shortages of labor or raw materials
and suppliers (including fuel) or production facilities, transportation service or equipment shortages or failures,
action of any governmental authority, or other conditions beyond Seller’s reasonable control.
37

Conditions of Sale
Exception Reporting: Exceptions (overage, shortage, and damage) noted at the time of delivery must be reflected
on the delivery receipt and reported to the Seller’s Customer Service Department immediately upon receipt of shipment.
The Customer Service Department, upon checking with the Distribution Department, will advise the customer
as to the disposition of the affected material.
In the event of special (expedited) delivery (i.e. UPS Red or Blue) in which the freight company fails to meet their
commitment, the Representative must notify Tuttle & Bailey Customer Service as soon as possible. After 15 days,
no premium freight charges can be claimed resulting from the Freight Company’s missing of a guaranteed delivery
commitment.
After a claim is initially processed and the carrier has responded, Tuttle & Bailey will, if needed, assist in working
with the freight carrier if loss or damage to a shipment does occur, but only if reported within 60 calendar days of
the date of shipment.
ALL REQUESTS FOR CREDIT MUST BE MADE WITHIN 60 DAYS OF RECEIPT OF MATERIAL (SEE POLICY
AND PROCEDURES DETAILING “CREDIT MEMO” PROCEDURES). ANY DEVIATIONS FROM THIS
PROCEDURE MUST HAVE PRIOR APPROVAL BY A TUTTLE & BAILEY REGIONAL SALES MANAGER.
Freight Claims: Claim action resulting from loss or damage products falls into two areas of responsibility:
1) FedEx, United Parcel Service or Roadway Parcel Service Shipments: Initiating claims for loss against
Fed-Ex, UPS or RPS is the responsibility of Tuttle & Bailey. The customer will report to the Seller’s
Customer Service Department, within *10 days of receipt of damaged or loss product, the following:
1. Invoice number
2. Date shipped or ordered
3. Items short or damaged
(In case of damage, the customer is to notify the local Service Center for pickup.)
* FedEx, UPS, RPS policy mandates reporting damages or lost product within this time frame.
2) Other than Fed-Ex, UPS and RPS Shipments: Initiating claims for loss or damage against carriers other
than Fed-Ex, UPS or RPS is the responsibility of the Tuttle & Bailey Representative.
IN NO INSTANCE SHOULD DAMAGED GOODS BE RETURNED WITHOUT PRIOR AUTHORIZATION
FROM TUTTLE & BAILEY. IN NO INSTANCE SHALL A SHIPMENT BE REFUSED BY THE TUTTLE &
BAILEY REPRESENTATIVE.
Returned Material: No merchandise may be returned for credit without written authorization from Tuttle & Bailey,
shipping instructions, and return authorization number. Material returned without written authorization will not be
accepted and will be returned to the customer freight collect. Return transportation charges must be prepaid.
Shipment of return items must be made within 30 days of date shown on Return Material Authorization (RMA)and
shipped to the location specified on the Return Material Authorization. If the return items are not sent within the
30 days from the date shown on the RMA, NO CREDIT WILL BE GIVEN.
Restocking Policy: On standard items which are accepted for credit, a charge of 25% will be assessed to cover
the cost of handling, inspecting, and restocking. An additional charge will apply for repairing and refinishing if
necessary. Any non-standard item will be restocked only at the discretion of Tuttle & Bailey. It is the Tuttle & Bailey
Representatives responsibility to verify & check proper receipt of all stocking product. Improperly manufactured
product sent to the Representative, and identified at a later date, may be subject to no credit approval.
Tuttle & Bailey will not accept any product returns that a Representative may have in his/her current stock
upon (or after) termination.
38

Conditions of Sale
Sample Product Policy: Products to be used as samples are available at Tuttle & Bailey’s lowest published
multiplier for that particular product. Additionally, Tuttle & Bailey will Quick Ship your sample at no additional charge
provided that they are products currently offered on our Quick Ship Program.
Warranty Claims and Field Labor: The Buyer is responsible for investigating and determining the validity and
magnitude of a reported problem regarding field service for products furnished and covered under the Sellers
warranty. If in the opinion of the Buyer, there is a defective product, you must contact Seller to open a claim file and
to determine what course of action should be taken. Products will be returned for exchange and/or rework at Sellers
discretion. Otherwise, Seller will determine if field corrections should be attempted.
The Buyer is responsible for obtaining a written “not-to-exceed” estimate if field repairs are required. This
estimate must be submitted to Seller for authorization PRIOR to any repairs being attempted, and based on
the estimate and nature of the problem, Seller will decide whether to provide factory labor or to authorize
the contracting of field labor.
TUTTLE & BAILEY WILL NOT ISSUE CREDITS TO PAY FOR WARRANTY CLAIMS OR FIELD LABOR UNDER
ANY CIRCUMSTANCES WITHOUT PRIOR WRITTEN APPROVAL FROM THE REGIONAL MANAGER. NOR,
UNDER ANY CIRCUMSTANCES, WILL TUTTLE & BAILEY ACCEPT ANY CLAIMS, BACK-CHARGES, OR
INVOICES SUBMITTED WITHOUT PRIOR APPROVAL FROM THE REGIONAL MANAGER.
Limitations of Warranties and Liability: Tuttle & Bailey extends a one (1) year warranty after shipment. Tuttle &
Bailey’s sole obligation under the one (1) year warranty is limited to one of the following, as selected by Tuttle &
Bailey: delivering to the purchaser a replacement for any product or part, repair of any product or part or refunding
an equitable portion of the purchase price paid for such product or part by the purchaser. Tuttle & Bailey makes no
warranty of fitness for particular purpose of merchantability and no other warranty whether express or arising by
operation of law, course of dealing, usage of trade, or otherwise implied, shall exist in connection with Tuttle & Bailey
products or any sale or use thereof. Tuttle & Bailey shall not be liable for any costs (including costs of removal and
replacement), liabilities, lost profits, loss of goodwill, or any other general, special, incidental, or consequential damages
incurred in connection with the purchase or use of Tuttle & Bailey products.
39

®
1401 N. Plano Rd
972.680.9128
972.497.0481

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