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Do you want to meet Emily in Paris
or Escape from New York?
Plan your Roadmap
with Key Prioritization Techniques
M I N D Y B O H A N N O N
@ M I N D Y B O 9 3
l i n k e d i n . c o m / i n / m i n d y b o h a n n o n /
Two Friends – Brad
and Janet
Kids – Eleven and
Mike
Parents – Morticia and
Gomez Adams
Where are you going?
Who’s on the Roadmap / Roadtrip?
Put in the chat
Or come off mute!
What Issues do you have when
Discussing and Prioritizing your Roadmap?
Stakeholders
• Everyone in the car – Parents, Friends, Kids
• For myUSCIS:
• USCIS – Product Owners
• USCIS – Legal, Helpdesk, Other USCIS
Systems, and more
• Regular people around the world applying to
come into the USA
• Who are yours?
Who are the stakeholders?
• Ideally – One Product Owner (PO)
• Realistically - One PO, multiple Subject Matter Experts (mini POs)
• Decision Maker  ONE
• Influencers  MANY
Who are the stakeholders?
Swimlanes
Single Lane Roadmap
Forms to convert from Paper to Online
N-400 Application for Naturalization
N-565 App for Replacement of
Naturalization/Citizenship Document
N-600 App for Certificate of Citizenship
I-765 App for Employment Authorization
Single Lane Roadmap
Cities to Visit from Cleveland to
Paris
Columbus, OH – Hocking Hills State
Park
Louisville, KY
Nashville, TN
Memphis, TN - Elvis
Paris, AR
Cities to Visit from Cleveland to
New York City
Youngstown, OH
Punxsutawney, PA
Delaware National Recreation
Reserve
Morristown, NJ
New York, NY
Multiple Lane Roadmap
To Paris Columbus Nashville Memphis
Parents Hocking Hills Adventure Science
Center
Graceland
Kids Blue Jackets Hockey Comedy Festival Children’s Museum
Friends ComFest Festival Outdoor Concert Redbirds AAA
baseball
Me! ComFest Festival Country Music HOF Graceland
Multiple Lane Roadmap
myUSCIS April May June-Beyond
Personal
Visas
N-400 Application
for Naturalization
N-600 Certificate of
Citizenship
I-539
I-589
Business
Visas
I-907 Premium
Processing
I-765 Employment
Authorization
I-821
N-565 Reprinting of
Nat/Citizenship Doc
User
Experience
UX Research of
I-765
UX Research for
I-821
UX next form
User Mgmt User Profile User Email Mgmt
Technical Upgrade
Database
Upg AWS Security
Implement Auth
Service update
Microservices
Auditing impr.
Challenges to
Prioritizing
Right People in
Conversation
Competing
Priorities
HiPPO
Loudest Person in
the Room
Urgent Adhoc System Issues
Challenges
“
HiPPO wants memos generated
in the system in 2 months.
Our contract says a
new/different feature is top
priority
“
SMEs want their features done
by the same deadline.
Team has capacity for one
feature.
“
What
Have
You
Encountered?
Prioritization Methods
Methods
• HiPPO
• Buy a Feature
• Value vs Effort
• Kano Model
• RICE Scoring
• MoSCoW
Highest
Paid
Person’s
Opinion
HiPPO
Buy-A-Feature Feature 1 $$$
Feature 2 $$
Feature 3 $
RICE
•Kano Model
•Business vs
Technical Value
Prioritization Methods
MoSCoW
https://www.teamly.com/blog/moscow-prioritization-method/
Bang For Your Buck – VALUE/Effort
MUST HAVE
High/Low
SHOULD HAVE
High/High
COULD HAVE
Low/Low
WON’T HAVE
Low/High
Low
Value
High
Low Effort High
Bang For Your Buck – RISK/Effort
MUST HAVE
High/Low
SHOULD HAVE
High/High
COULD HAVE
Low/Low
WON’T HAVE
Low/High
Low
RISK
High
Low Effort High
Single Lane Roadmap
Cities to Visit from Cleveland to
Paris
Columbus, OH – Hocking Hills State
Park
Louisville, KY
Nashville, TN
Memphis, TN - Elvis
Paris, AR
Cities to Visit from Cleveland to
New York City
Youngstown, OH
Punxsutawney, PA
Delaware National Recreation
Reserve
Morristown, NJ
New York, NY
MoSCoW
Must Have Go to Mural
-----------------------------------------------------------
Should Have
-----------------------------------------------------------
Could Have
-----------------------------------------------------------
Won’t Have
Many stakeholders
+ Many decision makers
+ Variety of Features (new & old)
= Complicated Conversations for
=> is the Road to Travel
Connect with me to talk more about
Planning your Roadmap
with Key Prioritization Techniques
M I N D Y B O H A N N O N
@ M I N D Y B O 9 3
l i n k e d i n . c o m / i n / m i n d y b o h a n n o n /
excella.com | @excellaco

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Are you meeting Emily in Paris or Escaping from New York? Plan your Roadmap with Key Prioritization Techniques

  • 1. Do you want to meet Emily in Paris or Escape from New York? Plan your Roadmap with Key Prioritization Techniques M I N D Y B O H A N N O N @ M I N D Y B O 9 3 l i n k e d i n . c o m / i n / m i n d y b o h a n n o n /
  • 2. Two Friends – Brad and Janet Kids – Eleven and Mike Parents – Morticia and Gomez Adams Where are you going? Who’s on the Roadmap / Roadtrip?
  • 3. Put in the chat Or come off mute! What Issues do you have when Discussing and Prioritizing your Roadmap?
  • 5. • Everyone in the car – Parents, Friends, Kids • For myUSCIS: • USCIS – Product Owners • USCIS – Legal, Helpdesk, Other USCIS Systems, and more • Regular people around the world applying to come into the USA • Who are yours? Who are the stakeholders?
  • 6. • Ideally – One Product Owner (PO) • Realistically - One PO, multiple Subject Matter Experts (mini POs) • Decision Maker  ONE • Influencers  MANY Who are the stakeholders?
  • 8. Single Lane Roadmap Forms to convert from Paper to Online N-400 Application for Naturalization N-565 App for Replacement of Naturalization/Citizenship Document N-600 App for Certificate of Citizenship I-765 App for Employment Authorization
  • 9. Single Lane Roadmap Cities to Visit from Cleveland to Paris Columbus, OH – Hocking Hills State Park Louisville, KY Nashville, TN Memphis, TN - Elvis Paris, AR Cities to Visit from Cleveland to New York City Youngstown, OH Punxsutawney, PA Delaware National Recreation Reserve Morristown, NJ New York, NY
  • 10.
  • 11. Multiple Lane Roadmap To Paris Columbus Nashville Memphis Parents Hocking Hills Adventure Science Center Graceland Kids Blue Jackets Hockey Comedy Festival Children’s Museum Friends ComFest Festival Outdoor Concert Redbirds AAA baseball Me! ComFest Festival Country Music HOF Graceland
  • 12. Multiple Lane Roadmap myUSCIS April May June-Beyond Personal Visas N-400 Application for Naturalization N-600 Certificate of Citizenship I-539 I-589 Business Visas I-907 Premium Processing I-765 Employment Authorization I-821 N-565 Reprinting of Nat/Citizenship Doc User Experience UX Research of I-765 UX Research for I-821 UX next form User Mgmt User Profile User Email Mgmt Technical Upgrade Database Upg AWS Security Implement Auth Service update Microservices Auditing impr.
  • 14. Right People in Conversation Competing Priorities HiPPO Loudest Person in the Room Urgent Adhoc System Issues Challenges
  • 15. “ HiPPO wants memos generated in the system in 2 months. Our contract says a new/different feature is top priority
  • 16. “ SMEs want their features done by the same deadline. Team has capacity for one feature.
  • 19. Methods • HiPPO • Buy a Feature • Value vs Effort • Kano Model • RICE Scoring • MoSCoW
  • 21. Buy-A-Feature Feature 1 $$$ Feature 2 $$ Feature 3 $
  • 22. RICE
  • 23. •Kano Model •Business vs Technical Value Prioritization Methods
  • 25. Bang For Your Buck – VALUE/Effort MUST HAVE High/Low SHOULD HAVE High/High COULD HAVE Low/Low WON’T HAVE Low/High Low Value High Low Effort High
  • 26. Bang For Your Buck – RISK/Effort MUST HAVE High/Low SHOULD HAVE High/High COULD HAVE Low/Low WON’T HAVE Low/High Low RISK High Low Effort High
  • 27. Single Lane Roadmap Cities to Visit from Cleveland to Paris Columbus, OH – Hocking Hills State Park Louisville, KY Nashville, TN Memphis, TN - Elvis Paris, AR Cities to Visit from Cleveland to New York City Youngstown, OH Punxsutawney, PA Delaware National Recreation Reserve Morristown, NJ New York, NY
  • 28. MoSCoW Must Have Go to Mural ----------------------------------------------------------- Should Have ----------------------------------------------------------- Could Have ----------------------------------------------------------- Won’t Have
  • 29. Many stakeholders + Many decision makers + Variety of Features (new & old) = Complicated Conversations for => is the Road to Travel
  • 30. Connect with me to talk more about Planning your Roadmap with Key Prioritization Techniques M I N D Y B O H A N N O N @ M I N D Y B O 9 3 l i n k e d i n . c o m / i n / m i n d y b o h a n n o n /