3. DESCRIPTION HERE
About Me
Managing Partner, Durecia Moorer
Sales, Marketing & Strategic Development
Born and raised in Cleveland, Ohio
Gates Millennial Scholar
Graduate of Howard University
Masters of Science in Management
Millennial Entrepreneur
1.855.400.ABCD
5. TEXT TEXT
Text BoxText Box
Small Beginnings & Major Success
• MBE, EDWOSB
• Expanded our
clientele to over 13
states and 20 cities
• International brand
exposure
• Team of Millennials
1.855.400.ABCD
8. 1.855.400.ABCD
• Less likely to engage companies that don’t use social
media
• Value jobs with social value over high salaries
• More likely to stay a job for less than 3 years
• 78% say they’re more productive when technology
needs are met
• 28% are dissatisfied with their current work-life
balance
Quick Facts
Millennials at a Glance
9.
10. TEXT TEXT
Text BoxText Box
DECODING THE
MILLENNIAL MINDSET
Relationships
Resources
Reputation
1.855.400.ABCD
30. Case Study #1
Yelp Millennial Incident
1.855.400.ABCD
A yelp employee writes a letter to the CEO with a
complaint about her low pay. A few hours later, she
was fired.
1. What is your initial perception of the scenario?
1. What alternative methods could the company
and the employee have used to handle the
situation?
31. Case Study #2
Donna’s Email Chain, Part 1
1.855.400.ABCD
Donna: I sent you a message saying you all must
have placed something about the conference on my
LinkedIn. I just realized that people are
congratulating me for my AEO 7 year anniversary not
AEO’s anniversary. Just when I thought you guys were
on it lol… just kidding. But it is my 7th anniversary at
AEO that they are responding to.
32. Case Study #2
Donna’s Email Chain, Part 2
1.855.400.ABCD
Millennial: Donna, do you know what shade is?
Because you are the shade Queen!! :) LOLOLOL
33. Case Study #2
Donna’s Email Chain, Part 3
1.855.400.ABCD
Donna: Oh I am so sorry you feel that way about me.
No one would has ever accused me of being fake.
Sorry if you thought my comment was disrespectful in
some way; I was trying to be funny. No offense meant.
1. What issue or barrier is at play in this scenario?
1. How can each party take steps to avoid
miscommunication?