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Our process slide 2.20
1. Our Process
Stakeholder
Requirements
Define clear objectives
Align to Business
Objectives
Process map current
Apply Lean Techniques &
Tools
Implement Solution
Initiate Continuous
Improvement
Sustain the Gains
Editor's Notes
Stakeholder Requirements:
Drill down from wants to needs
Gain their insight
Stakeholders agree and understand on priority and value
Define clear objectives:
Requirements can be complex and ambiguous. Define clear and concise to make cognitively easy for the team.
Align to business objectives:
Create a Project Charter with goals scope & milestones
Process map current:
Use Functional Deployment Maps (swim lanes) to document accountability and identify resource bottlenecks
Apply Lean Techniques & Tools:
Attack pre-requisites to uninterrupted and one-piece flow
Setup reduction (SMED)
Workplace organization (5S)
Waste reduction (8 wastes)
Over-production
Waiting
Transportation
Over-processing
Inventories
Motion
Correction
Unused talent
Implement solution:
Pilot solution for course correction
Initiate continuous improvement:
Formulate a team with users, support and management. Ask such questions as;
Can you improve the speed of your processes?
What quality issues do you have and how can they be eliminated?
Would additional training or more detailed instructions assist you?
Can technology and better supply of digital information help you?
Are there methods & processes used in other industries that could benefit you?
Sustain the gains:
Make workplace organization (5S) routine to avoid reverting back.
Sorting – separating the necessary from the unnecessary
Simplifying – organizing (sequence) and arranging
Standardizing – having a standardized process that everybody follows
Sweeping – visually scanning and physically cleaning the area
Sustaining – ensure continuation of the results from Sort, Simplify & Standardize
- 6th S – safety –a safe work station and process to create value
- Use control charts to confirm capability after above changes implemented