1. MICHAEL PEASE
ADDRESS 6 Ascot Gardens, Heritage Village, Leeds, LS10 4UQ
TELEPHONE 07954 628189 or 0113 2700049
EMAIL The_Peases@hotmail.com
MARITAL STATUS Married with two children
QUALIFICATIONS O.N.C Business studies at Park Lane College Leeds
5 0.Levels English, Maths, Science, History, Biology
EMPLOYMENT HISTORY
Pickersgills Ltd (Jan 2009 to present)
As Business Development Manager, my main duty is to oversee the existing client base and gain new
business. My responsibilities are as follows:
• Regular visits to main current customers and prospects, contact maintained with lower priority
customers on less regular basis.
• Ongoing research for new customers either through the internet or from customer referrals,
followed by visits where appropriate.
• Compilation of electronic daily visit reports, for review at weekly sales meeting with Managing
Director.
• Assistance to rest of team in producing customer quotations.
• Daily logging of quotation values for review at weekly sales meeting, and monthly analysis of these
quotations on a won-lost-pending basis.
• Following up of quotations above £XXX, or for first time customers.
• Monitor and keep records of price comparisons with other powder coaters.
• Attendance at Board Meetings to give sales and marketing report.
• Support in delivery and collection of parts.
• Visit response to customer complaints, and liaison with technical staff in rectifying problem to
customer’s satisfaction.
• Discussion of customer sampling requirements with technical staff, and following through of sample
with customer.
• Carrying out customer satisfaction surveys.
• Showing visitors round PEP site.
• Assist with setting up new customer credit accounts.
• Assist accounts department in collection of customer payments.
Norwood Interiors (Aug 2007 to Sept 2008)
I worked as a Surveyor and Project Manager. In addition to reviewing the designers' plans, I project
managed individual jobs from start to finish which meant hiring and overseeing all staff.
Space Kitchens Ltd (Jan 2005 to Aug 2007)
As a Surveyor, my duties were to review and quality check the work of designers. I made the necessary
changes to the plans to ensure that they fit legal and customer requirements. This role required precision
and attention to detail, and I now bring the same level of dedication and accuracy to any role I hold.
Kitchen Renovations (A.M.F. Interiors) (March 2003 to Jan 2005)

2. I worked as Showroom Manager, and my main responsibility was to deal with the day to day running of what
was a very busy kitchen, bedroom and bathroom showroom. This role involved completing a number of
tasks under pressured conditions while maintaining excellent customer service and professionalism,
including going out on retail surveys and completing hand drawn perspective view plans. I am also trained in
using CAD systems.
Capital Furniture Ltd (July 96 To March 2003)
I initially worked for the kitchen, bathroom and bedroom company in retail sales. We then moved into
manufacturing bathroom furniture. I was in control of the furniture design and of the selling to over sixty
independent retailers in the north-east.
Trymills Kitchen Studio (November 94 to Feb 96)
I used the skills I had developed in retail to run my own company, a kitchen, bedroom and bathroom studio
based in Bradford. I had ultimate responsibility for ensuring the smooth running of the studio. This was a
challenging experience which gave me a valuable insight into the workings of a company.
Danby Interiors (June 89 to November 94)
I started as Showroom Assistant, but as a result of my hard work and infallibly positive attitude I was
promoted to Showroom Manager. I became a highly valued employee due to my dedication to my work and I
take pride in the skills I have acquired whilst working in retail.
Mark Two Distribution (1982 to 1989)
I worked as Sales Office Manager and, while telephone sales was the main aspect of the position, this was
my first management role and gave me a strong sense of authority. I set sales targets for the assistants that
I employed, offering support and guidance in order to boost sales.
P.J.Hopkinson Ltd (1976 to 1982)
I worked as a Telephone Sales Assistant, providing excellent customer service. This role is where my
professional manner and ability to engage with customers on a personal level stemmed from, and I have
developed and honed these skills throughout my career.
GENERAL INTERESTS AND HOBBIES
I enjoy football, rugby, golf, cricket, cycling, walking, listening to and playing music, but most of all spending
time with my family.
REFERENCES
Excellent references available on request.