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STOP LOSING CUSTOMERS
TOMORROW
39 SECRETS TO REACTIVATE LOST CUSTOMERS AND
RETAIN EXISTING ONES WHILE DOUBLING YOUR
PROFIT
MICHAEL NGUYEN, AUTHOR
● Author of multiple books: “Awaken The
Celebrity Within”, “93 Methods To Drive
Revenue For Direct-To-Consumer Brands”,
and “Stop Losing Customers Tomorrow”
● Run a marketing agency ProduceResults
generating $500m for clients
Michael Nguyen
Author
Why Reactivating Lost Customers MUST be
your #1 Priority
1. According to Forbes magazine, it can cost five times more to attract a new customer,
than it does to retain an existing one.
2. In addition, the cost to advertise for new customers acquisition is also increasing
almost in all channels (both organic and inorganic).
3. The success rate of selling to a customer you already have is 60-70%, while the
success rate of selling to a new customer is 5-20%.
4. One customer experience agency found loyal customers are 5x as likely to
repurchase, 5x as likely to forgive, 4x as likely to refer, and 7x as likely to try a new
offering.
5. U.S. companies lose $136.8 billion per year due to avoidable consumer switching.
6. American Express found 33% of customers will consider switching companies after
just one instance of poor customer service.
“STOP losing customers is the
MOST leveraged, EASIEST, and
PROFITABLE activity you can do to
grow your business.”
Michael Nguyen
Author/President
SECRETS YOU’LL DISCOVER
TO RESURRECT LOST CUSTOMERS
The Secret To Resurrect Failed
Credit Card Payments, And
MULTIPLYING Your Revenue With
Unsuccessful Payments In Just A
Few Days (This Is GREAT For Those
Who Process Payments Via Credit
Cards)
SECRET #1
Use This Quick TWO-Question
Script To Get Your Customer Who
JUST Purchased From You To Build
More Positive Reviews and Zap
Negative Comments
SECRET #2
Why Using Only Email and SMS Is
The WORST Possible Way To
Start…(And How You Can
Immediately STAND OUT and
With This Simple Tool RIGHT NOW!)
SECRET #3
The EASIEST Way To Create An
Exclusive and Unique
Experience for Your
Customers, So They Can
Remain Customers Longer
and Spend More With You,
Based On The Information
That They Give You
SECRET #4
This Technique ALONE Is Why You
Will Be Able To MAKE New
Customers Keep Talking About You
At The Dinner Table with Their
Friends and Family...
SECRET #5
The SIMPLE Technique Prevents You From Having a Hostile
Relationship With Lost Customers Due To Non-Payment...
Turning Them From “Monthly Plan” Into Full-Pay Buyers!
SECRET #6
The Step-By-Step FRAMEWORK To Reduce
Refunds and Lost Customers, Without
Being Salesy or Confrontational...
SECRET #7
Learn The Two Simple “Mistakes” That
COST You Money and LOSE Customers... (And
How To Never Make Those Mistakes
Again…)
SECRET #8
A Quick Way To Minimize Lost
Customers From Card
Disputes So You Can Keep
More Profit
SECRET #9
The Single Most
Important Thing To DO
When You Charge Your
Customer’s Credit
Card The Very First
Time
SECRET #10
The TWO Key Performance
Indicators (KPIs) That You MUST
Know To Build A Culture of Loss
Prevention For Your Business
SECRET #11
The 4-Step Process You
MUST Do To Maximize Your
Annual Renewals Rate While
Retain Customers...
SECRET #12
How To Make Lasting
Impression Long
After the 1st Sale
SECRET #13
What Really Matter
When You Want To
Retain Customers
SECRET #14
How To Preempt Common Fears
and Objections To MAXIMIZE
sale...And Move Your Dream
Customer To The Next Step Of Your
Value Ladder Where They Can
Receive Deeper Value And
Transformation...
SECRET #15
The Secret To Have Your Customers VOLUNTARILY
Vouch For You, So You Can Build An Invisible Wall
To Fend Off Competitors
SECRET #16
The Key To Preventing Customer Churns in The First
7-10 Days After The Purchase
SECRET #17
How To Increase Customers Loyalty That Your
Customers Are Happy To Get Involved And Spend
More
SECRET #18
Use This Strategy To
Get Your Customers
Love You To the Moon
SECRET #19
6 Reasons Why Your
Customers Stop Buying From
You (Hint: Price is NOT the #1
Reason)
SECRET #20
How To Reactivate Lost Customers Who Have
Been Radio-Silenced And Stopped Purchasing
From You By This Multipart Email Campaign
SECRET #21
Why This Little-Used Medium Is Better Than
Email Campaign To Stand Out and Revive Lost
Customers Who Want To Give You Money
SECRET #22
The “1-2-3 Punch”
Framework To Increase
The Chance of
Resurrecting Your Lost
Customers By 300%
SECRET #23
How To Automatically “Reactivate”
Lost Customers To MAXIMIZE Your
Earnings Without Lifting a Finger
SECRET #24
How To Create More
Goodwill, Build Up
Credibility, and Keep
Customers Longer
SECRET #25
How To Discover What Makes
Your Customers Quietly Stop
Buying From You... and In
Many Case They Aren’t Even
Telling You What The Reason
Is
SECRET #26
Why Charging Your Customers In
Advance Before Fulfilling The
Service Is The Best Way To Keep
Them Customers For Life
SECRET #27
How To Discover Your Loyal
Customers In 30 seconds
SECRET #28
How To Get Your Customers
“Hooked” On Your Product /
Service Like When They Play
Candy Rush
SECRET #29
Why Doing This Strategy
Create More Buzz, Make Your
Customers Feel Appreciated,
and Revive Lost Customers
SECRET #30
How To Create SO Much Intrigue
and Value, That Your Website
Visitors Raise Their Hand And Opt
In Your List...Even If They Initially
Want to Exit Your Website
SECRET #31
How To Get More Businesses
From Existing Customers
While Keep Them as
Customers FOr Life
SECRET #32
How To CONSISTENTLY Create
Best Content To Create More
Goodwill and Keep
Customers Longer WITHOUT
Spending A Single Dime
SECRET #33
Why Creating This Video Is
The Single Most Effective
Way To Get Your Customers
Excited and Thrilled About
Your Business
SECRET #34
The Secret Tool To
Differentiate Your Business,
Elevate Your Brand, and Sell
More Products WITHOUT
Costing You A Dime
SECRET #35
A Little-Known Way To
LEGALLY Manufacture
Countless Social Proof in As
Little As 10 Minutes
SECRET #36
Why Technique ALONE Helps
You AUTOMATE All The Hard
Work of
Relationship-Building To GET
Customers Know, Like, And
Trust You...
SECRET #37
The One Video You MUST
Include In Your Business To
Create A Powerful
Experience For Your
Customers, And They Will Be
Forever Thankful For That!
SECRET #38
How To Use This
Little-Known Technique
Dated Back in 500 BC To
Make Your Customers
Delighted, Faithful
SECRET #39
Book Info
1. Title: Stop Losing Customers Tomorrow
2. Subtitle: 39 Secrets to Reactivate lost
customers, re-engage existing ones
while doubling your profit
3. Pages: 93
4. Website:
https://produceresults.kartra.com/page
/stop-losing-book
5. Email: michael@produceresults.com
6. Phone: 214-736-7473

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Stop Losing Customers Tomorrow Book - Michael Nguyen, Author

  • 1. STOP LOSING CUSTOMERS TOMORROW 39 SECRETS TO REACTIVATE LOST CUSTOMERS AND RETAIN EXISTING ONES WHILE DOUBLING YOUR PROFIT MICHAEL NGUYEN, AUTHOR
  • 2. ● Author of multiple books: “Awaken The Celebrity Within”, “93 Methods To Drive Revenue For Direct-To-Consumer Brands”, and “Stop Losing Customers Tomorrow” ● Run a marketing agency ProduceResults generating $500m for clients Michael Nguyen Author
  • 3. Why Reactivating Lost Customers MUST be your #1 Priority 1. According to Forbes magazine, it can cost five times more to attract a new customer, than it does to retain an existing one. 2. In addition, the cost to advertise for new customers acquisition is also increasing almost in all channels (both organic and inorganic). 3. The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. 4. One customer experience agency found loyal customers are 5x as likely to repurchase, 5x as likely to forgive, 4x as likely to refer, and 7x as likely to try a new offering. 5. U.S. companies lose $136.8 billion per year due to avoidable consumer switching. 6. American Express found 33% of customers will consider switching companies after just one instance of poor customer service.
  • 4. “STOP losing customers is the MOST leveraged, EASIEST, and PROFITABLE activity you can do to grow your business.” Michael Nguyen Author/President
  • 5. SECRETS YOU’LL DISCOVER TO RESURRECT LOST CUSTOMERS
  • 6. The Secret To Resurrect Failed Credit Card Payments, And MULTIPLYING Your Revenue With Unsuccessful Payments In Just A Few Days (This Is GREAT For Those Who Process Payments Via Credit Cards) SECRET #1
  • 7. Use This Quick TWO-Question Script To Get Your Customer Who JUST Purchased From You To Build More Positive Reviews and Zap Negative Comments SECRET #2
  • 8. Why Using Only Email and SMS Is The WORST Possible Way To Start…(And How You Can Immediately STAND OUT and With This Simple Tool RIGHT NOW!) SECRET #3
  • 9. The EASIEST Way To Create An Exclusive and Unique Experience for Your Customers, So They Can Remain Customers Longer and Spend More With You, Based On The Information That They Give You SECRET #4
  • 10. This Technique ALONE Is Why You Will Be Able To MAKE New Customers Keep Talking About You At The Dinner Table with Their Friends and Family... SECRET #5
  • 11. The SIMPLE Technique Prevents You From Having a Hostile Relationship With Lost Customers Due To Non-Payment... Turning Them From “Monthly Plan” Into Full-Pay Buyers! SECRET #6
  • 12. The Step-By-Step FRAMEWORK To Reduce Refunds and Lost Customers, Without Being Salesy or Confrontational... SECRET #7
  • 13. Learn The Two Simple “Mistakes” That COST You Money and LOSE Customers... (And How To Never Make Those Mistakes Again…) SECRET #8
  • 14. A Quick Way To Minimize Lost Customers From Card Disputes So You Can Keep More Profit SECRET #9
  • 15. The Single Most Important Thing To DO When You Charge Your Customer’s Credit Card The Very First Time SECRET #10
  • 16. The TWO Key Performance Indicators (KPIs) That You MUST Know To Build A Culture of Loss Prevention For Your Business SECRET #11
  • 17. The 4-Step Process You MUST Do To Maximize Your Annual Renewals Rate While Retain Customers... SECRET #12
  • 18. How To Make Lasting Impression Long After the 1st Sale SECRET #13
  • 19. What Really Matter When You Want To Retain Customers SECRET #14
  • 20. How To Preempt Common Fears and Objections To MAXIMIZE sale...And Move Your Dream Customer To The Next Step Of Your Value Ladder Where They Can Receive Deeper Value And Transformation... SECRET #15
  • 21. The Secret To Have Your Customers VOLUNTARILY Vouch For You, So You Can Build An Invisible Wall To Fend Off Competitors SECRET #16
  • 22. The Key To Preventing Customer Churns in The First 7-10 Days After The Purchase SECRET #17
  • 23. How To Increase Customers Loyalty That Your Customers Are Happy To Get Involved And Spend More SECRET #18
  • 24. Use This Strategy To Get Your Customers Love You To the Moon SECRET #19
  • 25. 6 Reasons Why Your Customers Stop Buying From You (Hint: Price is NOT the #1 Reason) SECRET #20
  • 26. How To Reactivate Lost Customers Who Have Been Radio-Silenced And Stopped Purchasing From You By This Multipart Email Campaign SECRET #21
  • 27. Why This Little-Used Medium Is Better Than Email Campaign To Stand Out and Revive Lost Customers Who Want To Give You Money SECRET #22
  • 28. The “1-2-3 Punch” Framework To Increase The Chance of Resurrecting Your Lost Customers By 300% SECRET #23
  • 29. How To Automatically “Reactivate” Lost Customers To MAXIMIZE Your Earnings Without Lifting a Finger SECRET #24
  • 30. How To Create More Goodwill, Build Up Credibility, and Keep Customers Longer SECRET #25
  • 31. How To Discover What Makes Your Customers Quietly Stop Buying From You... and In Many Case They Aren’t Even Telling You What The Reason Is SECRET #26
  • 32. Why Charging Your Customers In Advance Before Fulfilling The Service Is The Best Way To Keep Them Customers For Life SECRET #27
  • 33. How To Discover Your Loyal Customers In 30 seconds SECRET #28
  • 34. How To Get Your Customers “Hooked” On Your Product / Service Like When They Play Candy Rush SECRET #29
  • 35. Why Doing This Strategy Create More Buzz, Make Your Customers Feel Appreciated, and Revive Lost Customers SECRET #30
  • 36. How To Create SO Much Intrigue and Value, That Your Website Visitors Raise Their Hand And Opt In Your List...Even If They Initially Want to Exit Your Website SECRET #31
  • 37. How To Get More Businesses From Existing Customers While Keep Them as Customers FOr Life SECRET #32
  • 38. How To CONSISTENTLY Create Best Content To Create More Goodwill and Keep Customers Longer WITHOUT Spending A Single Dime SECRET #33
  • 39. Why Creating This Video Is The Single Most Effective Way To Get Your Customers Excited and Thrilled About Your Business SECRET #34
  • 40. The Secret Tool To Differentiate Your Business, Elevate Your Brand, and Sell More Products WITHOUT Costing You A Dime SECRET #35
  • 41. A Little-Known Way To LEGALLY Manufacture Countless Social Proof in As Little As 10 Minutes SECRET #36
  • 42. Why Technique ALONE Helps You AUTOMATE All The Hard Work of Relationship-Building To GET Customers Know, Like, And Trust You... SECRET #37
  • 43. The One Video You MUST Include In Your Business To Create A Powerful Experience For Your Customers, And They Will Be Forever Thankful For That! SECRET #38
  • 44. How To Use This Little-Known Technique Dated Back in 500 BC To Make Your Customers Delighted, Faithful SECRET #39
  • 45. Book Info 1. Title: Stop Losing Customers Tomorrow 2. Subtitle: 39 Secrets to Reactivate lost customers, re-engage existing ones while doubling your profit 3. Pages: 93 4. Website: https://produceresults.kartra.com/page /stop-losing-book 5. Email: michael@produceresults.com 6. Phone: 214-736-7473