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SERVICExOVERVIEW
VisitxiQor7comxforxmorexinformationxaboutxiQorxAftermarketxServices
iQor Capabilities and Results
GlobalxResultsxDrivenxbyxExperience0xTechnologyxandxPeople
Transportation Services
4xofxthexTopx5xTransportationxCompaniesxusexiQorxTransportationxServices
Unmatchedfcapabilities7funparalledfresultsL
fffffTransportation0dedicatedfassociatesfandfcenters7fensuringf
fffffthefpeoplefworkingfyourfaccountsfhavefthefexperienceftof
fffffdrivefresultsL
f
fffffThefSynergyfWorkstation™faccommodatingftrackingfoff
fffffaccountsfatfthefPROforfbillflevel7fsofthatfonefdisputedfitemf
fffffdoesfnotfholdfupfpaymentfonfmultiple7fnon0disputedf
fffffaccountsLfAccountsfarefgroupedftofmaximizefcollectorf
fffffefficiency’froot0causefanalysisfimprovesfissuefresolutionL
fffffMultiplefofficesfinfCanada7fHongfKongfandfMexico7fasfwellf
fffffasfcollectionfcapabilitiesfinfFQDfcountries7fprovidingfyouf
fffffwithfonefsourcefforfyourfinternationalfneedsL
fffffCustomersffromfLTL7fTL7fPackagefandfExpressfDelivery7f
fffffRail7fAirfCargo7fOceanfFreight7fLogisticsfProvidersfandf
fffffSupplyfChainfManagersL
fffffAffullfspectrumfoffservicesfprovidedf–finvoicingfservices7f
fffffprintEmailfandfelectronicfpayment7fthirdfpartyfcollections7f
fffffattorneyfcollections7fcollectionfdemandfletters7ffirstfpartyf
ffffforfBPOfCoutsourcingHfservicingfandfbankruptcyfrecoveryf
fffffincludingfpreferencefpaymentsfdefenseL
fffffDoubleftoftriplefthefproductivityfratesfasfiQorfmanagement7f
ffffftrainingfandftechnologyfacceleratefproductionflevelsL
fffffReportingfandfRootfCausefAnalysisf–fiQorftracksfandf
fffffreportsfonfdisputesfincludingfpricingfandfbilling7fratingfandf
fffffclassification7fW;R7fcashfapplication7fandfL;DfissuesL
Transportationxisxaxcompetitive0xcost%pressuredxindustry0xwherexeveryxdollarxcollectedxcounts7xiQorxhasx
helpedxtransportationxcompaniesxreducexbadxdebtxbyx50g0xandxaccountsxreceivablexbyx70g0xbeatingxour
competitors’xperformancextimexandxtimexagain7
About iQor
•
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iQorfTransportationfServices7fthroughfitsfacquiredf
collectionfdivision7fReceivablefManagementfServicesf
CRMSH7fisfaffoundingfassociatefmemberfandfsponsorfoff
thefTransportationfRevenuefManagementfGroupfCTRMGHL
FormerlyfReceivablefManagementf
Services7fiQorfisfafrecognizedfleaderf
infOTCfBusinessfProcessfOutsourcingf
includingffirstfpartyfreceivablesf
management7finvoicing7fcashf
applicationfandfcreditfcardfchargebackf
processing7fasfwellfasfreceivablef
recoveryfthroughfthirdfpartyfandf
attorneyfcollectionsfandfbankruptcyfservicesLfAsfthefformerf
collectionfdivisionfoffDunfandfBradstreet7fiQorf
TransportationfServicesfhasfbeenfturningfcashfintofcashf
flowfforfsomefoffthefglobe’sfmostfprominentfcommercialf
businessesfforfoverfF(DfyearsLffPutfiQorftofworkfforfyouP
SERVICEaOVERVIEW
CB17
Global6Recovery6Services
If'your'current'collection'agency'or'outsourcing'
firm'thinks'"T&E"'has'something'to'do'with
customer'entertainment'and'not'transporting'
and'exporting'a'shipment,'put'iQor'
Transportation'Services''expertise,'
technology'and'people'to'work'for'you.
iQorbhasbcollectionbcentersbandb
associatesbspecificallybtrainedbandb
dedicatedbtobthebtransportationb
industryTbOurbknowledgeRbexperienceb
andbreportingbtobthebDNBbandIorb
Creditsafebcreditbinformationbdatabaseb
Fatbyourboptionvbmaximizebdollarsb
collectedTbAmongbourbmanybcapabilities%
bbbbbNationalbMotorbFreightbClassificationbFNMFCvbknowledgeb
bbbbbthatballowsbusbtobvalidateborbdisqualifybclassbandbrateb
bbbbbissuesbquicklyRbresolvingbdisputesbandbgeneratingb
bbbbbpaymentsT
bbbbb
bbbbbExperiencebwithbRuleb––bandbThrubRatebbillingsbaidingb
bbbbbresolutionbandbrecoverybonbinterlinebshipmentsT
bbbbbDialerbcampaignsbandbReversebIVRbFRIVRvbTechnologyb–b
bbbbbCost1effectivebmethodsbofbpursuingblow1dollarbaccessorialb
bbbbbchargesRbbalancesbduebandbsmallbbalancebaccountsT
©2015aiQor7aInc.aAllarightsareserved.
wwwCiQorCcom
Timothy6OBDonovan
Vice6President6k6
Transportation6Services
63IC718C7I18
TimothyCOdonovan@iQorCcom
Global6BPO6(Business6Process6Outsourcingu
StrikebtheboptimalbbalancebwithbiQorMsbOTCbBusinessb
ProcessbOutsourcingbsolutionsT
iQorbhasbpioneeredbthebBlended SolutionRbofferingb
significantbcostbsavingsbfrombusingboff1shorebresourcesb
whilebmaintainingRbwithinbthebUSRbkeybprocessesRbaccountb
managementbandbcorebtechnologybfunctionsTbAdvantagesb
ofbthebBlended Solutionbinclude%
bbbbbUS1basedbassociatesbwhobapplybtheirbexpertisebtob
bbbbbvalue1addedbprocessesbsuchbasbdisputebresolutionRb
bbbbblarge1balancebaccountsbandbescalationbcallsT
bbbbbSV1PV:breductionbinbcostbbybdeployingboff1shoreb
bbbbbresourcesRbwithboff1shorebassociatesbtypicallybhandlingb
bbbbbnon1voicebbackbofficebworkbincludingbskip1tracingRbdatab
bbbbbentryRbcashbapplicationbandbcustomerbreconciliationRbasb
bbbbbwellbasbearly1stagebdelinquencybandblow1balancebvoiceb
bbbbbworkT
bbbbbUS1basedbaccountbmanagementbandbtechnologyRb
bbbbbprovidingbconfidencebinbthebhandlingbandbsecuritybofb
bbbbbkeybdatabfilesT
ThebsavingsbarebsignificantRbwhilebthebmanagementbofb
off1shorebresourcesbisbtransparentT
•
•
•
Attorney6and6Bankruptcy6Collections
iQorbprovidesbabpowerfulbnon1litigationb
attorneyboptionbforbgeneratingbpaymentb
onbaccountsbwherebnobresolutionbisb
possiblebthroughbprimarybcollectionb
effortsTbPaymentsbarebmaximizedbbybtheb
strengthbofbthebattorneybcontactbandbanb
inboundbcallbcenterTbiQorbTransportationbServicesbAttorneyb
Collectionsbprovidesbanbeffectivebandblower1costbalternativeb
tobsecondbplacementsT
UniquebinbthebindustryRbiQorMsbBankruptcybServicesbensuresb
youbcollectbeverybdimebowedbtobyoubbybmeetingballbcourtb
requirementsbandbdefendingbyoubagainstbpreferenceb
paymentsRbclaimbobjectionsbandbotherbadversarialb
bankruptcybissuesT
•
•
•
Transportation Services
AdditionalaLocations
ThroughoutaNorthaAmerica7aEMEA
LatinaAmericaaandaASIA
iQorA6IncC
OneaProgressaPlaza
St.aPetersburg7aFLa33701
200aCentralaAvenueaSouth

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