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4 dodd-adventist-strategic planning

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4 dodd-adventist-strategic planning

  1. 1. Randy DoddVice PresidentStrategy Development
  2. 2. ◦ 17 hospitals in California, Oregon,Hawaii and Washington◦ 20,000 employees◦ 2,600 beds◦ More than 130 physician and ruralhealth clinics◦ 14 home care agencies◦ Four joint-venture retirementcenters
  3. 3.  A-rated by S&P $2.71 billion in assets $2.17 billion in netpatient revenue
  4. 4. Adventist HealthCentral Valley NetworkPopulation – 408,7803000 Square Miles31 Zip Codes4 Hospitals297 IP Beds23 Rural Health Clinics
  5. 5. DinubaAdventist HealthCentral California NetworkTotal Market Area30 Miles
  6. 6. DinubaAdventist HealthCentral California NetworkPopulation DensityH HH H30 Miles
  7. 7.  2007 Fresno Bee - Business of the Year 2009 & 2010 - Silver CAPE Award Winner 2010 Kings Economic DevelopmentPresident’s Award 2010 New 142 Bed Acute Care Hospital 2011 Hanford Chamber of Commerce -Business of the Year 2011 Selma Chamber of Commerce -Business of the Year
  8. 8. “Planning is bringing the future into the presentso that you can do something about it now”Alan Lakein
  9. 9. Strategy is a starting point for the chainreaction of "change".-Business One ConsultingStrategy is a deliberate choice to take adifferent fork in the road.
  10. 10.  The essence of strategy is choosing a uniqueand valuable position rooted in systems ofactivities that are difficult to match.-Michael E. Porter
  11. 11.  Strategic planning is an organizations process ofdefining its strategy, or direction, and makingdecisions on allocating its resources to pursue thisstrategy. In order to determine the direction of theorganization, it is necessary to understand itscurrent position and the possible avenues throughwhich it can pursue a particular course of action. Generally, strategic planning deals with at least oneof three key questions:◦ "What do we do?"◦ "For whom do we do it?"◦ "How do we excel?"
  12. 12. "82% of Fortune 500 CEOs surveyed indicatedthat they feel their organization did aneffective job of strategic planning.Only 14% of the same CEOs indicated thattheir organization did an effective job ofimplementing the strategy."Forbes Magazine
  13. 13. The difference between theWinners and the “also ran”, ishow well they execute theirstrategies.
  14. 14.  Lack of Ownership An Event not a Process Lack of Empowerment Plan Does not Influence Decision Making Lack of Accountability Lack of Communication Lack of Engagement Too Overwhelming or Too Aggressive No Buy In Only Discussed Annually The Performance Measures are not Linked to theStrategies
  15. 15. Mission, Vision & ValuesVision –What we DREAM. Business vision is defined as ashared view of future reality, what a group of people wish tosee their business be or become.Values – Who we ARE. Business values are defined asstatements of shared core belief and commitment that guidedecision-making across an organization.Mission – What we DO. Business mission is a sharedsense of business purpose, the reason for the existence ofthe business entity.
  16. 16. The job of the Strategic Planis to Fulfill the Vision of theOrganizationThe job of the Strategic Planis to Fulfill the Vision of theOrganization
  17. 17. StrategicAnalysisStrategyDevelopmentStrategyDeploymentStrategyAchievementStrategyImprovement
  18. 18.  Assess your current location Determine your destination Map the journey Check your rations and crew Forecast hazards and weatherconditions Start sailing Check progress Make adjustments as necessary
  19. 19.  To travel the world to experience newcultures with the intent of expandingpersonal vision, increasing culture awarenessand sensitivity, reestablishing personalpriorities and awakening spiritual senses.
  20. 20.  Visit 50 Countries Personally Participate in 10 Mission Trips Involve Family in 5 Mission Trips
  21. 21.  How many countries are there? Which ones are my priority? Which ones are the priority of my family? What will it cost? What are some barriers to travel? Who will go? What’s the best time of year to visit? What will we do when we get there?
  22. 22. Afghanistan - KabulAlbania - TiraneAlgeria - AlgiersAndorra - Andorra la VellaAngola - LuandaAntigua and Barbuda - Saint JohnsArgentina - Buenos AiresArmenia - YerevanAustralia - CanberraAustria - ViennaAzerbaijan - BakuThe Bahamas - NassauBahrain - ManamaBangladesh - DhakaBarbados - BridgetownBelarus - MinskBelgium - BrusselsBelize - BelmopanBenin - Porto-NovoBhutan - ThimphuBolivia - La Paz (administrative); Sucre (judicial)Bosnia and Herzegovina - SarajevoBotswana - GaboroneBrazil - BrasiliaBrunei - Bandar Seri BegawanBulgaria - SofiaBurkina Faso - OuagadougouBurundi - BujumburaCambodia - Phnom PenhCameroon - YaoundeCanada - OttawaCape Verde - PraiaCentral African Republic - BanguiChad - NDjamenaChile - SantiagoChina - BeijingColombia - BogotaComoros - MoroniCongo, Republic of the - BrazzavilleCongo, Democratic Republic of the - KinshasaCosta Rica - San JoseCote dIvoire - Yamoussoukro (official); Abidjan (de facto)Croatia - ZagrebCuba - HavanaCyprus - NicosiaCzech Republic - PragueDenmark - CopenhagenDjibouti - DjiboutiDominica - RoseauDominican Republic - Santo DomingoEast Timor (Timor-Leste) - DiliEcuador - QuitoEgypt - CairoEl Salvador - San SalvadorEquatorial Guinea - MalaboEritrea - AsmaraEstonia - TallinnEthiopia - Addis AbabaFiji - SuvaFinland - HelsinkiFrance - ParisGabon - LibrevilleThe Gambia - BanjulGeorgia - TbilisiGermany - BerlinGhana - AccraOman - MuscatPakistan - IslamabadPalau - MelekeokPanama - Panama CityPapua New Guinea - Port MoresbyParaguay - AsuncionPeru - LimaPhilippines - ManilaPoland - WarsawPortugal - LisbonQatar - DohaRomania - BucharestRussia - MoscowRwanda - KigaliSaint Kitts and Nevis - BasseterreSaint Lucia - CastriesSaint Vincent and the Grenadines - KingstownSamoa - ApiaSan Marino - San MarinoSao Tome and Principe - Sao TomeSaudi Arabia - RiyadhSenegal - DakarSerbia - BelgradeSeychelles - VictoriaSierra Leone - FreetownSingapore - SingaporeSlovakia - BratislavaSlovenia - LjubljanaSolomon Islands - HoniaraSomalia - MogadishuSouth Africa - Pretoria (administrative); Cape Town (legislative); Bloemfontein(judiciary)South Sudan - Juba (Relocating to Ramciel)Spain - MadridSri Lanka - Colombo; Sri Jayewardenepura Kotte (legislative)Sudan - KhartoumSuriname - ParamariboSwaziland - MbabaneSweden - StockholmSwitzerland - BernSyria - DamascusTaiwan - TaipeiTajikistan - DushanbeTanzania - Dar es Salaam; Dodoma (legislative)Thailand - BangkokTogo - LomeTonga - NukualofaTrinidad and Tobago - Port-of-SpainTunisia - TunisTurkey - AnkaraTurkmenistan - AshgabatTuvalu - Vaiaku village, Funafuti provinceUganda - KampalaUkraine - KyivUnited Arab Emirates - Abu DhabiUnited Kingdom - LondonUnited States of America - Washington D.C.Uruguay - MontevideoUzbekistan - TashkentVanuatu - Port-VilaVatican City (Holy See) - Vatican CityVenezuela - CaracasVietnam - HanoiYemen - SanaaZambia - LusakaZimbabwe - HarareGreece - AthensGrenada - Saint GeorgesGuatemala - Guatemala CityGuinea - ConakryGuinea-Bissau - BissauGuyana - GeorgetownHaiti - Port-au-PrinceHonduras - TegucigalpaHungary - BudapestIceland - ReykjavikIndia - New DelhiIndonesia - JakartaIran - TehranIraq - BaghdadIreland - DublinIsrael - Jerusalem*Italy - RomeJamaica - KingstonJapan - TokyoJordan - AmmanKazakhstan - AstanaKenya - NairobiKiribati - Tarawa AtollKorea, North - PyongyangKorea, South - SeoulKosovo - PristinaKuwait - Kuwait CityKyrgyzstan - BishkekLaos - VientianeLatvia - RigaLebanon - BeirutLesotho - MaseruLiberia - MonroviaLibya - TripoliLiechtenstein - VaduzLithuania - VilniusLuxembourg - LuxembourgMacedonia - SkopjeMadagascar - AntananarivoMalawi - LilongweMalaysia - Kuala LumpurMaldives - MaleMali - BamakoMalta - VallettaMarshall Islands - MajuroMauritania - NouakchottMauritius - Port LouisMexico - Mexico CityMicronesia, Federated States of - PalikirMoldova - ChisinauMonaco - MonacoMongolia - UlaanbaatarMontenegro - PodgoricaMorocco - RabatMozambique - MaputoMyanmar (Burma) - Rangoon (Yangon); Naypyidaw or Nay Pyi Taw(administrative)Namibia - WindhoekNauru - no official capital; government offices in Yaren DistrictNepal - KathmanduNetherlands - Amsterdam; The Hague (seat of government)New Zealand - WellingtonNicaragua - ManaguaNiger - NiameyNigeria - AbujaNorway - Oslo196 Countries in The World
  23. 23.  South Africa Italy France The Netherlands Egypt Russia China The Philippines Japan Ireland England Australia The Caribbean The Bahamas Hawaii Alaska Niagara Falls Mount Rushmore The Grand Canyon Washington DC New York Puerto Rico Guatemala New Zealand
  24. 24.  Mission or Vacation? Cost Time away from workor school Adult vacation orfamily Best time to visit Planning time needed Quiet vacation On the go vacation Golf Scuba Beaches Mountains Skiing Fishing Number ofdestinations Cruise, resort, B&B Passports Safety Exchange rate Language Weather
  25. 25.  South Africa Italy France The Netherlands Egypt Russia China The Philippines Japan Ireland England Australia The Caribbean The Bahamas Hawaii Alaska Niagara Falls Mount Rushmore The Grand Canyon Washington DC New York Puerto Rico Guatemala New Zealand
  26. 26. Which islands?Eastern, Western, Southern?What mode of travel - Air, Cruise ship?
  27. 27.  Budgeting Travel Plans Passports Scuba Certifications Weather Forecasting House sitting PTO Request Hotel Ground Travel to and from Port Activity Plans Research Safety Climate
  28. 28. Me My Wife Golf Scuba Beach Fishing Exploring Golf Golf Golf Beach Shopping
  29. 29.  Cruise June 30 – July 8 Eastern Caribbean 1-Stop Flight to Fort Lauderdale, Florida 1 Night Hotel Stay 3 Days at Sea 1 Round of Golf 1 Day on the Beach 1 Day Shopping 1 Day Adventuring
  30. 30.  Unforeseen & Unanticipated Issues Financial Limitations Lack of Commitment to the Plan Lack of Alignment Hidden Agendas Difficulty in Implementing Mistakes Poor Communication Lack of Accountability Poor Timing Scope Creep Inadequate Resourcing Inadequate Capacity & Capability
  31. 31.  Course Conditions Performance Consistency Weather Tee Placements Pin Placements Playing Partners Stress Level Equipment Ability to Adjust to New Information Skill Level
  32. 32. The Plan - 5Actual - 7
  33. 33. Be Agile!
  34. 34. StrategicAnalysisStrategyDevelopmentStrategyDeploymentStrategyAchievementStrategyImprovement
  35. 35.  Environmental Assessment Report◦ Financial Condition◦ Voice of the Customer Patient Satisfaction Complaints Community Needs Assessment◦ Voice of the NON-Customer Focus Groups Community Survey◦ Workforce Analysis Employee Satisfaction Employee Capability Physician Satisfaction Physician Inventory Volunteer Satisfaction Volunteer Capability Leading Indicators – Turnover, Sick Days, Workers Comp Claims
  36. 36.  Environmental Assessment Report (Continued)◦ Key Stakeholder Input Vendors Suppliers◦ CAPE Feedback OFI’s◦ Regulatory Environment◦ Competitive Environment◦ SWOT Analysis, Strategic Advantages, StrategicChallenges◦ Market Forecast Top Industry Innovations Distribute All Data to Strategic PlanningParticipants for Review
  37. 37.  Annual Strategic Planning Retreat◦ Mission, Vision and Values Statements Review◦ Core Competencies◦ Data Analysis Findings – New Strategic Directions◦ Develop Strategic Objectives◦ Develop Org-Wide Goals
  38. 38.  Plan Approval – Board of Directors Deployment Retreat Action Planning and Owner Assignments Capability & Capacity Coordination◦ Capital Budget◦ Operating Budget◦ Human Resources Communication Plan Departmental / Director Goal Setting
  39. 39.  Systematic Performance Review◦ Accountability Management (Active Strategy)◦ President’s Council – Monthly Review, Learning◦ Board Review – Bi-Monthly Review Plan Adjustments (Agility)◦ New Action Plans to Correct or Accelerate Progress◦ Mid-Game Changes Respond to New Challenges & New Opportunities
  40. 40.  Annual Strategic Planning Process Review◦ Past Performance Review◦ Whole Process Review◦ President’s Council Review of Process◦ Board Chair Review◦ Board Review New Innovations◦ Conference Attendance
  41. 41. StrategicAnalysisStrategyDevelopmentStrategyDeploymentStrategyAchievementStrategyImprovement
  42. 42. ?

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