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Synopsis
This is a story about how planning created new content,
not just communications.

It’s a paper that describes how Tate Modern connected
with a group of 15-24 year old Londoners who had never
been interested in ‘traditional’ art.

Planning’s contribution was to lead the journey to the big
idea and locate the insights that inspired it.

We married their love of music with the Tate’s love of art to
create something new.

We called it Tate Tracks.

It was an idea that pushed the brand into the headlines
and into their world; a world where a contemporary art
gallery had never been before.

Planning was instrumental in creating something of worth
and a vehicle that earned the brand the right to have an
on-going conversation.

Tate Tracks was a ground breaking idea for the category
and one that’s been strong enough to run over two years.

It redefined ‘communications’ for Tate Modern and evolved the
‘traditional’ role of an ATL agency.
Introduction
It’s 8.15am on the no.55 bus in Hackney and a group of teenagers board the bus and
move upstairs to grab the back seats (the same scene is played out all over London;
from Archway to Paddington, Brixton to Bow).

One of the group has a mobile phone on speaker and is playing the latest Roll Deep
track. The heavy bass hooks are distorted by the quality of the speaker but this
doesn’t stop the boys nodding and bobbing their heads, slowly getting into the beat.

After 30 seconds a ‘sound clash’; the girls are playing the hottest dance floor r ‘n’ b
track to a collective fit of giggles.

It’s hyperactive.

Two boys and a girl in the corner start playing a hip-hop beat. The girl starts rapping
freestyle. Her head’s high, she’s in flow and pulling words from the air. Then, she sits
back, and with a swipe of her arm one of the boys takes over. He’s fast and intense
and stares at the girl as he raps.

There’s a comfortable feel of competition in the air.

Suddenly the bell rings.

It’s their stop.

They leave the bus chatting and pushing each other onto the pavement outside.

Their infectious energy follows them.

The problem: How does a contemporary art gallery connect with this group?
Why target
London youth?
Tate Modern, much like the BBC, has a list of public obligations it must abide by.

The gallery is largely funded by the Department for Culture, Media and Sport.

It exists to serve the nation and to increase public knowledge, understanding
and appreciation of art.

The gallery is driven by its mission to ‘make art accessible to more people’,
especially 15-24 year olds within its local community; defined as London.

Since its launch in 2000 it had struggled to meet this government promise.

Therefore one of its key business objectives was to boost visitor numbers for
this demographic.

We were tasked with finding a new way to achieve this.
A broken model
that needed fixing
Tate Modern had tried to connect with this audience before.

Traditional communications had achieved limited success.

The gallery had created ‘youth’ events that had used the vast space at Tate
Modern, like the Turbine Hall.

This temporarily engaged this audience but didn’t introduce them to the art on
display in the main gallery.

It was therefore our job to find a novel way to link a creative idea (whatever that
may be) to the art.

No media had been booked for this project so the client was open to any
recommendations.

This was an open opportunity to do something bigger than an ad campaign.

We wanted to create something of value that would enrich culture, not just be
forgotten as another irrelevant initiative to target London youth.
Background
Created in 2000 from a disused power station in the heart of London, Tate
Modern displays the national collection of international modern art.

After seven years it’s become a national icon.

It has attracted over twenty million visitors.

The gallery is traditional in the purest sense that it showcases works by the
likes of Picasso, Leger, Epstein and Rothko.

It’s riding the crest of the contemporary art wave as the global market is
booming. For thirty-something’s and above, art’s the new fashion and its
creators their icons.

But for those inner city teenagers on that bus, Tate Modern means nothing.

It has no relevance whatsoever.

The gallery was therefore faced with a tough challenge amongst this group;

- Tate Modern was not considered a place for them.
- Their only interaction with ‘art’ are tedious lessons at school.

These barriers naturally meant that visitor numbers for 15-24 year old
Londoners weren’t improving.
The objectives
We were tasked with achieving:

1.) Increased traffic of 15-24 year old inner city Londoners who have never been
interested in ‘traditional’ art.

2.) Disproportionately high PR coverage on a low budget (100K).

We needed to convince this difficult audience that the gallery was a place that could really
mean something to them.

We knew that perceptions were easier to build than break and that we’d have to find a
captivating and effective idea that would connect.
Understanding
 this audience
Brands attempting to connect with this audience need to have a deep appreciation of
their behaviour and habits.

Credibility is earned, not bought.

As a group they’re not difficult to identify - getting into their world however is another
challenge.

Identities for this group can change at a click of their Myspace page.

We identified four key learnings about this group:

1.) Music is more than an interest; it’s how they define themselves. Music is their
    social currency – which means new news and shared experiences are important.
    They’re hungry for anything music related and know the right places to look for
    break through acts and events.

2.) They’re restless and thirsty to self-discover. They’re early adopters of everything
    from new music to new trainers.

3.) In multi-cultural London they embrace diversity and have been bought up on a diet
    of different tastes fusing together.

4.) The internet, digital photography and creative software come as second nature; they
    have a profound appreciation and understanding of the creative process.
Dispelling an
‘urban’ myth
It was in one of our initial client meetings that planning made its first contribution.

Whilst framing the problem Tate Modern faced, our client said “how do we get young
teenagers to the gallery when they’re not interested in art?”.

We instinctively knew this statement wasn’t true.

They weren’t apathetic towards art.

This group consume and create art at a dizzying speed; it’s just their definition of ‘art’ was
different to the establishment.

A work of ‘art’ for this group isn’t a painted canvas hanging on a gallery wall; art is an
infectious new track they hear on a Saturday night, it’s a flyer for a new club night, a
provoking piece of graffiti they’ve seen or a customised pair of trainers someone from
college has created.

They understand, and have a deep appreciation of, the craft and skill involved in creating
art (e.g. music) that permeates popular culture.
The insights
The idea was developed through both a consumer and media insight.

By getting under the skin of this group we developed two insights:

              1. Music is the highest form of artistic expression.

              2. They willingly seek out music/band marketing and PR.
The Solution: A
collaboration of
two worlds
This idea had to work harder than most to be consumer relevant and brand credible.

In order to really connect with this group we had to become an active part of their world.

We knew that for them, there was no line between music and art; they are one and the
same.

We were also aware that there’s a healthy dose of collaboration between artists (e.g.
musicians to fashion designers, graphic designers to graffiti artists) and young people are
keenly aware that this cultural fusion helps to transform pieces (whatever they may be)
into something that is greater than the sum of its parts.

As a group they value diversity and the new ideas that are created through the fusion of
different tastes.

We knew this much then; young people have a passion for music. Tate Modern has a
passion for art.

So why not bridge these two worlds and create something new?
The journey: In
search of new
We wanted to marry the two worlds of music and art in a cultural exchange.

We wanted to plug music into the art world.

It was our aim to create the same excitement they feel when they hear a new (and
eagerly anticipated) track for the first time.

The thrill they get from chasing the next thing.

And like all of their most loved brands we wanted to contribute to youth culture not just be
part of it; we wanted to do, not just say.

To gain an introduction and start a conversation we also knew we’d have to borrow
heavily from the cultural cues of this group and reflect what was happening in their world.

Our aim was to be seen as a brand that displayed knowledge, insight and effort.

We understood that collaborations that work best exploit the topical, have PR value,
salience and modernity.

Just think of the driving shoe that Puma and Mini created or the Philippe Starck line
launched for Target in the US.

We knew a successful collaboration would give Tate Modern the opportunity to grow into
new areas of branded content.

This could be a new model for their future campaigns.

But more importantly this idea would offer young Londoners an invitation to the gallery
that they couldn’t ignore.
The idea and the
work
We commissioned 12 relevant music acts to write a piece of music inspired by a piece of
art from Tate Modern.

The finished track was then only available on a pair of headphones in front of the piece of
art that inspired it.

This ensured the audience had to interact with the gallery to hear the track from their
favourite artist.

For one month, Tate Modern would be the only place in the world where they could listen
to the track. This was extended for a month online.

A track was launched every month for twelve months.

Artists included Roll Deep, The Klaxons, Chemical Brothers, Union of Knives and The
Landscapers (featuring Rodney P)*.

We named it Tate Tracks.

We used a mix of established acts (to guarantee PR) and up and coming talent (to gain
credibility).

In effect, art became endorsed by their musical icons and role models.

Promotion of the idea borrowed from the conventional model employed by record labels.

We had ads/flyers/fold-out posters in music related magazines e.g. Don’t Panic and Time
Out. We placed posters in record shops, 4 sheet posters in key bar/club areas of London
and we created radio ads for London music stations.


* Important to note; the artists wrote and recorded the music for free.
Poster
Flyposters




                                         Poster




 Street stencil




                  Press ad in Time Out
Website




          People in the gallery
          listening to a track
Some of the work that inspired the tracks

                                      Look at these whilst listening to the relevant
                                      track on the CD at the back of this paper




 Roll Deep vs. Anish Kapoor




                                                 Klaxons vs. Donald Judd




                                               The Real Tuesday Weld vs. Mark Rothko


Chemical Brothers vs. Jacob Epstein
Some of the acts that
                   contributed to the Tate
                   Tracks series




                                             Graham Coxon




Klaxons




                               Rodney P
The Long Blondes




                                                  Roll
                                                  Deep
The next stage
Our aim was never to create a one-off stunt without meaning.

We wanted to create something that would build momentum over time and would develop
into an idea that would give consumers an opportunity to take part in the process.

The 13th track is the natural evolution of the Tate Tracks project*.

It’s an opportunity for young people to create a piece of music inspired by a work of art
exhibited in the gallery.

This will round off the Tate Tracks series and will be promoted Tate Modern in the same
way that all the other tracks have been supported.




* By the time you read this the 13th Track would have been launched.
The reaction on
the street
Tate Tracks was launched in October 2006.

From November - December 2006 approx 10,000 people a month listened to one of the
tracks on the listening posts in the gallery*.

Of these people, two thirds had visited Tate Modern specifically to listen to the tracks
themselves.

Thousands more have enjoyed the tracks online.

You can go to tatetracks.org.uk and hear them for yourself.

The campaign received an estimated £1.3M in PR stories across a wealth of media
channels and appeared in places like MySpace, Bebo, Gigwise, Undergroundvibez.com,
Popscene, 7 Digital, Metro, London Kidz, MOJO, Fact, NME, Xfm, Yahoo! Music and
Time Out.

This gave Tate Modern permission to enter a world that was previously out of bounds.

Tate Tracks has won Best of Show at the ‘One Show’ in the US and silver at the Clio and
Andy Awards.




* Tate qualitative research
Some of the PR
Conclusion
The success of this story has been the idea and the relevant ways in which this has been
served up to consumers – not the advertising itself.

The advertising acted as a support.

Through true collaboration with the music world and delivering our message in traditional
music marketing channels we made Tate Modern relevant to this youth audience.

It’s a tale of a modern marriage that has created something new and unique.

A marriage between the music and art worlds. Non-traditional and traditional
communications.
The Tate
Tracks




1.) The Chemical Brothers- The Rock Drill
2.) Graham Coxon- Meryon
3.) Klaxons- Untitled
4.) Man Like Me- Taking the...
5.) Roll Deep- Searching
6.) The Real Tuesday Weld- Song for Mark
7.) The Long Blondes- Unbearable Lightness of Building
8.) Union of Knives- Four Seasons
9.) The Landscapers - Va Va Voom
Team




Alex Sullivan               Channel Planner
Richard Flintham            Creative Director
Juan Cabral                 Creative Director
Hugh Tarpey                 Designer
Chris Kay                   Account Director
Charlotte Dobbs-Higginson   Account Manager
Kate Simons                 Account Manager
Arjun Singh                 Print Producer
Peter Nuttall               Traffic
                                                THANK YOU
Word count 1989 (minus Synopsis)
Creative brief
Background

Since it opened in 2000, Tate Modern has attracted more than 20 million visitors.

However, in its mission to ‘make art accessible to more people’ it has struggled to attract 15-24 year
old Londoners.

One of its key business objectives is to boost visitor numbers for this group.

We have been tasked to come up with a unique idea that will make young inner city Londoners want
to visit the gallery and interact with the art on display.

Audience

15-24 year olds definition of ‘art’ is very different to the traditional view of ‘art’.

Art for this group is a new track they hear on a Saturday night, a flyer for a new club night or a piece
of graffiti they respect.

Music is more than an interest; it’s how they define themselves. Music is their social currency.

Opportunity

No media has been booked so this is a great opportunity to do something more than an ad
campaign.

It needs to be credible and an idea that shows an appreciation of their world.

Mandatories

Idea needs to be flexible enough to be used throughout the year. It needs to be PR-worthy to
increase cut-through.

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APG Awards: Tate Tracks

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  • 2. Synopsis This is a story about how planning created new content, not just communications. It’s a paper that describes how Tate Modern connected with a group of 15-24 year old Londoners who had never been interested in ‘traditional’ art. Planning’s contribution was to lead the journey to the big idea and locate the insights that inspired it. We married their love of music with the Tate’s love of art to create something new. We called it Tate Tracks. It was an idea that pushed the brand into the headlines and into their world; a world where a contemporary art gallery had never been before. Planning was instrumental in creating something of worth and a vehicle that earned the brand the right to have an on-going conversation. Tate Tracks was a ground breaking idea for the category and one that’s been strong enough to run over two years. It redefined ‘communications’ for Tate Modern and evolved the ‘traditional’ role of an ATL agency.
  • 3. Introduction It’s 8.15am on the no.55 bus in Hackney and a group of teenagers board the bus and move upstairs to grab the back seats (the same scene is played out all over London; from Archway to Paddington, Brixton to Bow). One of the group has a mobile phone on speaker and is playing the latest Roll Deep track. The heavy bass hooks are distorted by the quality of the speaker but this doesn’t stop the boys nodding and bobbing their heads, slowly getting into the beat. After 30 seconds a ‘sound clash’; the girls are playing the hottest dance floor r ‘n’ b track to a collective fit of giggles. It’s hyperactive. Two boys and a girl in the corner start playing a hip-hop beat. The girl starts rapping freestyle. Her head’s high, she’s in flow and pulling words from the air. Then, she sits back, and with a swipe of her arm one of the boys takes over. He’s fast and intense and stares at the girl as he raps. There’s a comfortable feel of competition in the air. Suddenly the bell rings. It’s their stop. They leave the bus chatting and pushing each other onto the pavement outside. Their infectious energy follows them. The problem: How does a contemporary art gallery connect with this group?
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  • 5. Why target London youth? Tate Modern, much like the BBC, has a list of public obligations it must abide by. The gallery is largely funded by the Department for Culture, Media and Sport. It exists to serve the nation and to increase public knowledge, understanding and appreciation of art. The gallery is driven by its mission to ‘make art accessible to more people’, especially 15-24 year olds within its local community; defined as London. Since its launch in 2000 it had struggled to meet this government promise. Therefore one of its key business objectives was to boost visitor numbers for this demographic. We were tasked with finding a new way to achieve this.
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  • 7. A broken model that needed fixing Tate Modern had tried to connect with this audience before. Traditional communications had achieved limited success. The gallery had created ‘youth’ events that had used the vast space at Tate Modern, like the Turbine Hall. This temporarily engaged this audience but didn’t introduce them to the art on display in the main gallery. It was therefore our job to find a novel way to link a creative idea (whatever that may be) to the art. No media had been booked for this project so the client was open to any recommendations. This was an open opportunity to do something bigger than an ad campaign. We wanted to create something of value that would enrich culture, not just be forgotten as another irrelevant initiative to target London youth.
  • 8. Background Created in 2000 from a disused power station in the heart of London, Tate Modern displays the national collection of international modern art. After seven years it’s become a national icon. It has attracted over twenty million visitors. The gallery is traditional in the purest sense that it showcases works by the likes of Picasso, Leger, Epstein and Rothko. It’s riding the crest of the contemporary art wave as the global market is booming. For thirty-something’s and above, art’s the new fashion and its creators their icons. But for those inner city teenagers on that bus, Tate Modern means nothing. It has no relevance whatsoever. The gallery was therefore faced with a tough challenge amongst this group; - Tate Modern was not considered a place for them. - Their only interaction with ‘art’ are tedious lessons at school. These barriers naturally meant that visitor numbers for 15-24 year old Londoners weren’t improving.
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  • 10. The objectives We were tasked with achieving: 1.) Increased traffic of 15-24 year old inner city Londoners who have never been interested in ‘traditional’ art. 2.) Disproportionately high PR coverage on a low budget (100K). We needed to convince this difficult audience that the gallery was a place that could really mean something to them. We knew that perceptions were easier to build than break and that we’d have to find a captivating and effective idea that would connect.
  • 11. Understanding this audience Brands attempting to connect with this audience need to have a deep appreciation of their behaviour and habits. Credibility is earned, not bought. As a group they’re not difficult to identify - getting into their world however is another challenge. Identities for this group can change at a click of their Myspace page. We identified four key learnings about this group: 1.) Music is more than an interest; it’s how they define themselves. Music is their social currency – which means new news and shared experiences are important. They’re hungry for anything music related and know the right places to look for break through acts and events. 2.) They’re restless and thirsty to self-discover. They’re early adopters of everything from new music to new trainers. 3.) In multi-cultural London they embrace diversity and have been bought up on a diet of different tastes fusing together. 4.) The internet, digital photography and creative software come as second nature; they have a profound appreciation and understanding of the creative process.
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  • 13. Dispelling an ‘urban’ myth It was in one of our initial client meetings that planning made its first contribution. Whilst framing the problem Tate Modern faced, our client said “how do we get young teenagers to the gallery when they’re not interested in art?”. We instinctively knew this statement wasn’t true. They weren’t apathetic towards art. This group consume and create art at a dizzying speed; it’s just their definition of ‘art’ was different to the establishment. A work of ‘art’ for this group isn’t a painted canvas hanging on a gallery wall; art is an infectious new track they hear on a Saturday night, it’s a flyer for a new club night, a provoking piece of graffiti they’ve seen or a customised pair of trainers someone from college has created. They understand, and have a deep appreciation of, the craft and skill involved in creating art (e.g. music) that permeates popular culture.
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  • 15. The insights The idea was developed through both a consumer and media insight. By getting under the skin of this group we developed two insights: 1. Music is the highest form of artistic expression. 2. They willingly seek out music/band marketing and PR.
  • 16. The Solution: A collaboration of two worlds This idea had to work harder than most to be consumer relevant and brand credible. In order to really connect with this group we had to become an active part of their world. We knew that for them, there was no line between music and art; they are one and the same. We were also aware that there’s a healthy dose of collaboration between artists (e.g. musicians to fashion designers, graphic designers to graffiti artists) and young people are keenly aware that this cultural fusion helps to transform pieces (whatever they may be) into something that is greater than the sum of its parts. As a group they value diversity and the new ideas that are created through the fusion of different tastes. We knew this much then; young people have a passion for music. Tate Modern has a passion for art. So why not bridge these two worlds and create something new?
  • 17. The journey: In search of new We wanted to marry the two worlds of music and art in a cultural exchange. We wanted to plug music into the art world. It was our aim to create the same excitement they feel when they hear a new (and eagerly anticipated) track for the first time. The thrill they get from chasing the next thing. And like all of their most loved brands we wanted to contribute to youth culture not just be part of it; we wanted to do, not just say. To gain an introduction and start a conversation we also knew we’d have to borrow heavily from the cultural cues of this group and reflect what was happening in their world. Our aim was to be seen as a brand that displayed knowledge, insight and effort. We understood that collaborations that work best exploit the topical, have PR value, salience and modernity. Just think of the driving shoe that Puma and Mini created or the Philippe Starck line launched for Target in the US. We knew a successful collaboration would give Tate Modern the opportunity to grow into new areas of branded content. This could be a new model for their future campaigns. But more importantly this idea would offer young Londoners an invitation to the gallery that they couldn’t ignore.
  • 18. The idea and the work We commissioned 12 relevant music acts to write a piece of music inspired by a piece of art from Tate Modern. The finished track was then only available on a pair of headphones in front of the piece of art that inspired it. This ensured the audience had to interact with the gallery to hear the track from their favourite artist. For one month, Tate Modern would be the only place in the world where they could listen to the track. This was extended for a month online. A track was launched every month for twelve months. Artists included Roll Deep, The Klaxons, Chemical Brothers, Union of Knives and The Landscapers (featuring Rodney P)*. We named it Tate Tracks. We used a mix of established acts (to guarantee PR) and up and coming talent (to gain credibility). In effect, art became endorsed by their musical icons and role models. Promotion of the idea borrowed from the conventional model employed by record labels. We had ads/flyers/fold-out posters in music related magazines e.g. Don’t Panic and Time Out. We placed posters in record shops, 4 sheet posters in key bar/club areas of London and we created radio ads for London music stations. * Important to note; the artists wrote and recorded the music for free.
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  • 25. Flyposters Poster Street stencil Press ad in Time Out
  • 26. Website People in the gallery listening to a track
  • 27. Some of the work that inspired the tracks Look at these whilst listening to the relevant track on the CD at the back of this paper Roll Deep vs. Anish Kapoor Klaxons vs. Donald Judd The Real Tuesday Weld vs. Mark Rothko Chemical Brothers vs. Jacob Epstein
  • 28. Some of the acts that contributed to the Tate Tracks series Graham Coxon Klaxons Rodney P The Long Blondes Roll Deep
  • 29. The next stage Our aim was never to create a one-off stunt without meaning. We wanted to create something that would build momentum over time and would develop into an idea that would give consumers an opportunity to take part in the process. The 13th track is the natural evolution of the Tate Tracks project*. It’s an opportunity for young people to create a piece of music inspired by a work of art exhibited in the gallery. This will round off the Tate Tracks series and will be promoted Tate Modern in the same way that all the other tracks have been supported. * By the time you read this the 13th Track would have been launched.
  • 30. The reaction on the street Tate Tracks was launched in October 2006. From November - December 2006 approx 10,000 people a month listened to one of the tracks on the listening posts in the gallery*. Of these people, two thirds had visited Tate Modern specifically to listen to the tracks themselves. Thousands more have enjoyed the tracks online. You can go to tatetracks.org.uk and hear them for yourself. The campaign received an estimated £1.3M in PR stories across a wealth of media channels and appeared in places like MySpace, Bebo, Gigwise, Undergroundvibez.com, Popscene, 7 Digital, Metro, London Kidz, MOJO, Fact, NME, Xfm, Yahoo! Music and Time Out. This gave Tate Modern permission to enter a world that was previously out of bounds. Tate Tracks has won Best of Show at the ‘One Show’ in the US and silver at the Clio and Andy Awards. * Tate qualitative research
  • 32. Conclusion The success of this story has been the idea and the relevant ways in which this has been served up to consumers – not the advertising itself. The advertising acted as a support. Through true collaboration with the music world and delivering our message in traditional music marketing channels we made Tate Modern relevant to this youth audience. It’s a tale of a modern marriage that has created something new and unique. A marriage between the music and art worlds. Non-traditional and traditional communications.
  • 33. The Tate Tracks 1.) The Chemical Brothers- The Rock Drill 2.) Graham Coxon- Meryon 3.) Klaxons- Untitled 4.) Man Like Me- Taking the... 5.) Roll Deep- Searching 6.) The Real Tuesday Weld- Song for Mark 7.) The Long Blondes- Unbearable Lightness of Building 8.) Union of Knives- Four Seasons 9.) The Landscapers - Va Va Voom
  • 34. Team Alex Sullivan Channel Planner Richard Flintham Creative Director Juan Cabral Creative Director Hugh Tarpey Designer Chris Kay Account Director Charlotte Dobbs-Higginson Account Manager Kate Simons Account Manager Arjun Singh Print Producer Peter Nuttall Traffic THANK YOU
  • 35. Word count 1989 (minus Synopsis)
  • 36. Creative brief Background Since it opened in 2000, Tate Modern has attracted more than 20 million visitors. However, in its mission to ‘make art accessible to more people’ it has struggled to attract 15-24 year old Londoners. One of its key business objectives is to boost visitor numbers for this group. We have been tasked to come up with a unique idea that will make young inner city Londoners want to visit the gallery and interact with the art on display. Audience 15-24 year olds definition of ‘art’ is very different to the traditional view of ‘art’. Art for this group is a new track they hear on a Saturday night, a flyer for a new club night or a piece of graffiti they respect. Music is more than an interest; it’s how they define themselves. Music is their social currency. Opportunity No media has been booked so this is a great opportunity to do something more than an ad campaign. It needs to be credible and an idea that shows an appreciation of their world. Mandatories Idea needs to be flexible enough to be used throughout the year. It needs to be PR-worthy to increase cut-through.