1. Patient Engagement and Technology
Improving Care and Lowering Costs
Mass Technology Leadership Council
Mary-Angela DeGrazia-DiTucci
President/Patient/Founder
Association of Gastrointestinal Motility Disorders, Inc.
AGMD
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

2.  Patient Perspective
 What do they have?
 What to they do?
 Who do they to go to?
 Where to find information?
 How to find support?
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

3.  The first computer bulletin board system (BBS)
Patient Engagement and Technology
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Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

4. Patient Engagement and Technology
98% of American Homes Have TV
First Test-Tube Baby Born
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

5.  Resources to find doctors
 Telephone book
 Word-of-mouth
 Library
 Referral from physician
 Result of hospital stay
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

6.  Where to find information
 Physician
 Listen to others
 Library
 Newspapers
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

7.  Where to find support
 Talk to family members
 Talk to friends
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

8.  Doctor Patient Relationship
 Doctor Dominant
 Patient Submission
 Doctor Orders Directives to Patient
 Patient Obediently Complies
 Doctor Orchestrates Entire Appointment
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

9.  Internet
 Symptoms
 Diseases
 Treatments
 Prognosis
 Doctors
 Hospitals
Patient Engagement and Technology
N
o
w
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

10. Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

11.  Research Physician
 Expertise
 Background Information
 Clinical Interests
 Research
 Publications
 Photo/Video
 Insurances
 Taking New Patients
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

12.  Doctor Patient Relationship
 Team Work
 Exchange of Information
 Open Conversations
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

13.  Technological Advances
 Order Medications
 Estimate Costs
 Locate Healthcare Provider
 Communicate Electronically
 Access Medical Records
 Track Health
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

14. Patient Engagement and Technology
Patient Support Groups
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

15. Patient Engagement and Technology
Online Communities
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

16. Patient Engagement and Technology
Journals and Bulletin Boards
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

17. Patient Engagement and Technology
Blogs
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

18. Patient Engagement and Technology
Email Newsletters, Announcements, Invitations …
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

19. Patient Engagement and Technology
Twitter
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

20. Patient Engagement and Technology
Facebook
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

21. Patient Engagement and Technology
Reputable Sites …
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

22.  Caution
 Some do not utilize technology
 Patients need to use discretion
 Respect privacy
 View reputable sites
 Patients need to make intelligent decisions
 Patients must seek further medical help
 The internet can cause anxiety
 Keep an open mind
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

23.  Today’s Patient
 Well-informed
 Self-advocate
 Armed with knowledge
 Open to communication
 Actively involved
 Empowered by technology
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright

24. Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
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