Primahotels.com administration part for hoteliers. Main instructions, tips and tricks how to Sign On, set up profile, availability table and GPS position. How to work with new auction requests and running request. How to offer total rate or modify the previously added rate. What is difference between individual and group auctions. How to handle reservations and increase the hotel revenue. A few words about commission and links to administration extranet.

1. PrimaHotels.Com – Administration part
for Hoteliers
Auction hotel reservation system
How to join the PrimaHotels.com system ?
How to work in administration to increase
hotel revenue ?

2. 2
What is inside ?
 First time to access the system – preregistered profile, Sign On (3)
 How to sign on as a new hotel without preregistration ? (4)
 Hotel profile, GEO, Availability table (5-9)
 Individuals and groups set up. The differences. (10-11)
 Deals (auctions): new, running, reserved (12-14)
 Auction detail – the most important auction level view (15)
 Reservations: new, all, search (16)
 Payments for reservations: individuals and groups (17)
 Commission payments, no other fees are required (18)
... it is really easy, hoteliers complete its profile in 5 minutes

3. 3
First time to access the system – preregistered profile,
Sign On
 Received first email with Room(s) request ....... ?
What to do ?
 Simply follow the section in the email and click the link below
Notice - Your hotel NOT registered yet ?
If You have not activated Your hotel profile yet at the
Primahotels.Com (so You have no username and password),
please click here to access Your pre-registered hotel profile.
You will be redirected to Your hotel profile to complete it.
It is easy ...

4. 4
How to Sign On as a new hotel without preregistration ?
 Go to homepage of Primahotels.com and click the buttom For hoteliers -Add
Your hotel down in the site.
• You will be redirected to the new hotel profile page to complete it.

5. 5
Hotel profile, GEO, Availability table
hotel profile 1/5
 Main administration menu is easy. Choose the PROFILE and complete it.
Please use the data format as specified with examples on the right. The
mandatory fields are with asterix. You have to agree the electronic
agreement to activate the buttom SAVE and click this buttom.
 You have to have Your web hotel site for customers looking for descriptive
texts, pictures, and main hotel policy. Hotel URL field can not be empty.
As soon as You complete the profile, click SAVE, You see the status YES

6. 6
Hotel profile, GEO, Availability table
hotel profile 2/5
Tip
until you have assembled a profile, you
can not work with auction inquiries from
clients.
... Bingo !

7. 7
Hotel profile, GEO, Availability table
GEO 3/5
 GEO is the main advantage functionality to ask the hotels in the required radius
from the known address, place or point of interest. This is very important for
hotels on islands and large cities with many parts.
 GEO function allows You to set up Your GPS position and store it in our system.
If the GPS selector shows incorrect
position of Your hotel, please move
the location cursor to the correct
place and click SAVE buttom.

8. 8
Hotel profile, GEO, Availability table
Availability Table 4/5
 Availability table allows You to offer available rooms day per day for
individuals. This table controls maximum sellable rooms at each day for
individual auction requests. So You can bid unlimited individual auction
requests, as system automatically hides Your hotel in all auctions where the
number of available rooms is ZERO.
 Availability can be set up DAY per DAY or as BLOCK OF DAYS.
 Availability table does NOT control group requests. Once You offer price for
group, it means, You have available rooms and agent can book the rooms.
More tips are specified in the main menu under buttom TIPS – only for registered hoteliers

9. 9
Hotel profile, GEO, Availability table
Availability Table 5/5
 Availability table controls maximum number of the sellable rooms at each
day for individual auction requests. You can choose the best auction
requests and / or bid all of them to increase Your hotel revenue. System
will not sell more rooms than specified in the AVH table. After each
reservation the AVH table deducts the number of the sold rooms.
 If You close some days, You will not receive auction requests over these
days.
 If You re-open some closed days, Your hotel will be automatically switched
on at previously hiden auctions.
 If You accept groups, You will always receive the group auction requests,
as they are not controlled by availability table.

10. 10
Individuals and groups set up. The
differences.
comparison 1/2
 Individual auction request: is up to 5 rooms.
 Group auction request: is for 6 rooms and more. Max set in profile.
Individual
autcion
requests
Group
auction requests
... bid unpublicly rates for specific requests ? Yes Yes
... bid different rates for different requests ? Yes Yes
... bid unlimited requests ? Yes No
... are sellable rooms controlled in Availability table
? Yes No
... can be rejected any time ? Yes Yes
... automatically accepted by the hotel Yes, via AVH Manually switched
... can be specified as maximum rooms allowed ? * Yes, AVH, max 5 Yes, in profile
... is non-refundable prepaid reservation ? Yes, guest CC Yes, in 24 hrs ctc
... full room type request structure ? Yes Yes
... email, phone and guest’s contact after
reservation? Yes Yes

11. 11
Individuals and groups set up. The
differences.
examples of room types specifications 2/2
 Individual auction request and reservation (up to 5 rooms)
Individual auction request with room type
Individual reservation from that auction request – guest remarks are in „detail“
 Group auction request and reservation (for 6 rooms and more)
new auction group request with room types and group type.
Following pictures with the same group – as reservation.

12. 12
Deals (auctions): new, running, reserved
examples 1/3
 Auction requests are NEW, RUNNING and RESERVED
 New Auctions – list of new customer requests to add Your total rate
 Running auctions
list of running auctions, where You previously added Your total rate. Here You
can see the best bid, Your rate, Your position among the other hotels and number
of the participating hotels in such auction. You can modify Your total rate anytime
during the auction session time. The „Detail“ link will open the pop up window,
where You can see the list of all Your competitive offers as alias.

13. 13
Deals (auctions): new, running, reserved
examples 2/3
 Important notice !
You offer to auctions always
TOTAL STAY PRICE
for all requested rooms for requested nights
inclusive the requested meal plan, all taxes, all local charges and
surcharges and price for requested services in guest remarks

14. 14
Deals (auctions): new, running, reserved
examples 3/3
 Reserved auction request
this kind of auction is only for Your control. Each reserved auction has its owned
Reservation record. The reservation section You will find in the main Menu –
buttom Reservations. Numbers at the auctions and at the reservations are
different. Once the auction became reservation, You can not modify the rate.

15. 15
Auction detail – the most important level
view
examples 1/1
 Auction detail
If You click on the „detail“ at the auction record, the new pop up window will be
open. There is a view of Your position among the other hotels (competitors) with
their bids. You can see them as alias with its category. You can UPDATE Your
TOTAL RATE here as well and see the changes of Your position in listing in this
specific auction. Your position is in red colour with full hotel name.

16. 16
Reservations: New, All with Search function
examples 1/1
 Anytime the customer makes new reservation
to Your hotel, You will see the buttom RESERVATION with green backround
 NEW reservations frame
All new reservation records are shown in the green frame. As soon as You charge the
customer credit card for prepayment, click the buttom OK on the right. And the system will
understand, the payment was processed correctly. The reservation procedure is finished.
 If You like to check any reservation (or all) – in SEARCH frame
You can use the filters to find any reservation record. In history, present or future.

17. 17
Payments for reservations:
individuals and groups
 Individual reservations
is fully prepaid. Hotel
charges customer credit
card, as non refundable.
Follow the instructions in
reservation email. As soon
as You charge the customer
card, click OK at the
reservation record. System
will understand the
payment was processed
correctly and will remove
the reservation from „NEW
RESERVATIONS“ section.
 Group reservations
A customer who booked the
group reservation is obliged
to contact hotel within 24
hours to arrange the
method and type of
payment. Or with bank
trasfer, or by credit card,
etc. The group reservations
do not require the credit
card at the time of
reservation confirmation.

18. 18
Commission payment for auction reservations
 All reservations are commissionable. Hotel can choose the
method of commission payment in the profile.
 No other fees are charged. Only commission.
 You can add Your hotel here:
https://www.primahotels.com/en/hotel/register
 hotel administration is here:
https://admin.primahotels.com
 web pages: www.primahotels.com
End of presentation