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Unified Communication Market Share, Size, Analysis, Growth,
Trends and Forecasts to 2020 | Hexa Research
A recent study by Hexa Research reveals that increasing enterprise and workforce mobility will be important
factors leading Global Unified Communications Market to attain revenues of more than $75.50 billion by
2020. Rising penetration of smartphones will also augment demand for unified communication products.
Many organizations, large and small, across the globe are encouraging practices such as Bring Your Own
Device (BYOD), necessitating reliable unified communication solutions. However, huge capital investments
and challenges linked to seamless operation across varied platforms are possible inhibitors for the growth of
unified communications industry.
Hexa Research divides all unified communications products into on premise and cloud-based or hosted. While
on premise segment was responsible for more than 59% of the total demand in 2013, on premise or hosted
products are likely to grow rapidly by 2020. On premise products are riddled with disadvantages like high set
up and maintenance costs. Government, healthcare and education applications hold potential for growth of
global unified communications industry. However, enterprise applications not only assumed leadership
position in 2013 but are also expected to continue market dominance in the near future. Enterprises of all
sizes are engaged in employment of infrastructure that will be able to support unified communication
services.
Browse Details of Report @ https://www.hexaresearch.com/research-report/unified-communication-
industry/
“Global Unified Communication Market To
Experience Significant Growth, Europe and Asia
Pacific Likely To Emerge As Key Regional Markets”
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Hexa Research identifies North America as a key regional market of the global unified communications
industry as it contributed to more than 34% of the total market share in 2013. This region hosts a number of
leading operators. Also, BYOD is a popular work feature here. Considerable savings in costs and rising
demand for effective communication and collaboration products are factors that will result in rapid growth of
Europe and Asia Pacific in the coming years.
Leading players in the global unified communications market include Avaya, Inc., IBM, Cisco Systems, Verizon
Communications, Alcatel Lucent, NEC, etc. Hexa Research found that Cisco enjoyed a dominant market
position with solutions that ensure consistency across various devices. The unified communications industry
is characterized by consolidation by way of alliances and acquisitions.
Browse Related Category Market Reports @ https://www.hexaresearch.com/research-
category/technology-industry
Table of Contents
Your CatalystTo a Lucrative Business
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Chapter 1 Executive Summary
1.1 Unified Communication - Industry Summary & Critical Success Factors (CSFs)
Chapter 2 Unified Communication Industry Outlook
2.1 Market Segmentation
2.2 Market Size and Growth Prospects
2.3 Unified Communication Value Chain Analysis
2.4 Unified Communication Market Dynamics
2.4.1 Key Driver Analysis
2.4.1.1 Increasing adoption of BYOD
2.4.1.2 Rising penetration of mobile devices
2.4.1.3 Usage of unified communications as a service
2.4.2 Key Restraint Analysis
2.4.2.1 Initial capital outlay
2.4.2.2 Lack of interoperability
2.5 Key Opportunities Prioritized
2.6 Industry Analysis - Porter's
2.7 Unified Communication - Company Market Share Analysis, 2013
2.8 Unified Communication - PESTEL Analysis
Chapter 3 Unified Communication Product Outlook
3.1 On premise unified communication
3.1.1 Global On premise unified communication demand by region, (Revenue), 2012 - 2020
3.2 Cloud-based/hosted unified communication
3.2.1 Global Cloud-based/hosted unified communication demand by region, (Revenue), 2012 - 2020
Chapter 4 Unified Communication Application Outlook
4.1 Enterprise
4.1.1 Global unified communication demand in enterprise, by region, (Revenue), 2012 - 2020
4.2 Education
4.2.1 Global unified communication demand in education, by region, (Revenue), 2012 - 2020
4.3 Government
4.3.1 Global unified communication demand in government, by region, (Revenue), 2012 - 2020
4.4 Healthcare
4.4.1 Global unified communication demand in healthcare, by region, (Revenue), 2012 - 2020
4.5 Others
4.5.1 Global unified communication demand in other applications, by region, (Revenue), 2012 -
2020
Chapter 5 Unified Communication Regional Outlook 5
5.1 North America
5.1.1 North America unified communication market revenue by product, (Revenue), 2012 - 2020
5.1.2 North America unified communication market revenue by application, (Revenue), 2012 - 2020
5.2 Europe
5.2.1 Europe unified communication market revenue by product, (Revenue), 2012 - 2020
5.2.2 Europe unified communication market revenue by application, (Revenue), 2012 - 2020
Your CatalystTo a Lucrative Business
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5.3 Asia Pacific
5.3.1 Asia Pacific unified communication market revenue by product, (Revenue), 2012 - 2020
5.3.2 Asia Pacific unified communication market revenue by application, (Revenue), 2012 - 2020
5.4 RoW
5.4.1 RoW unified communication market revenue by product, (Revenue), 2012 - 2020
5.4.2 RoW unified communication market revenue by application, (Revenue), 2012 - 2020
Chapter 6 Competitive landscape
6.1 Alcatel-Lucent
6.1.1 Company Overview
6.1.2 Financial Performance
6.1.3 Product Benchmarking
6.1.4 Strategic Initiatives
6.2 Avaya Inc.
6.2.1 Company Overview
6.2.2 Financial Performance
6.2.3 Product Benchmarking
6.2.4 Strategic Initiatives
6.3 Cisco Systems Inc.
6.3.1 Company Overview
6.3.2 Financial Performance
6.3.3 Product Benchmarking
6.3.4 Strategic Initiatives
6.4 IBM Corporation
6.4.1 Company Overview
6.4.2 Financial Performance
6.4.3 Product Benchmarking
6.4.4 Strategic Initiatives
6.5 Microsoft Corporation
6.5.1 Company Overview
6.5.2 Financial Performance
6.5.3 Product Benchmarking
6.5.4 Strategic Initiatives
6.6 NEC Corporation
6.6.1 Company Overview
6.6.2 Financial Performance
6.6.3 Product Benchmarking
6.6.4 Strategic Initiatives
6.7 Plantronics Inc.
6.7.1 Company Overview
6.7.2 Financial Performance
6.7.3 Product Benchmarking
6.7.4 Strategic Initiatives
6.8 Polycom Inc.
6.8.1 Company Overview
6.8.2 Financial Performance
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6.8.3 Product Benchmarking
6.8.4 Strategic Initiatives
6.9 ShoreTel
6.9.1 Company Overview
6.9.2 Financial Performance
6.9.3 Product Benchmarking
6.9.4 Strategic Initiatives
6.10 Unify GmbH & Co. KG
6.10.1 Company Overview
6.10.2 Financial Performance
6.10.3 Product Benchmarking
6.10.4 Strategic Initiatives
6.11 Verizon Communications
6.11.1 Company Overview
6.11.2 Financial Performance
6.11.3 Product Benchmarking
6.11.4 Strategic Initiatives
Chapter 7 Methodology and Scope
7.1 Research Methodology
7.2 Research Scope & Assumption
7.3 List of Data Sources
Your CatalystTo a Lucrative Business
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About Us:
Hexa Research is a market research and consulting organization, offering industry reports, custom research
and consulting services to a host of key industries across the globe. We offer comprehensive business
intelligence in the form of industry reports which help our clients obtain clarity about their business
environment and enable them to undertake strategic growth initiatives.
Contact Us:
Ryan Shaw
Hexa Research
Felton Office Plaza
6265 Highway 9
Felton, California 95018
United States
Phone: +1-800-489-3075
Email: sales@hexaresearch.com

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Global Unified Communication Industry To Experience Significant Growth by 2020

  • 1. Your CatalystTo a Lucrative Business Follow Us: Unified Communication Market Share, Size, Analysis, Growth, Trends and Forecasts to 2020 | Hexa Research A recent study by Hexa Research reveals that increasing enterprise and workforce mobility will be important factors leading Global Unified Communications Market to attain revenues of more than $75.50 billion by 2020. Rising penetration of smartphones will also augment demand for unified communication products. Many organizations, large and small, across the globe are encouraging practices such as Bring Your Own Device (BYOD), necessitating reliable unified communication solutions. However, huge capital investments and challenges linked to seamless operation across varied platforms are possible inhibitors for the growth of unified communications industry. Hexa Research divides all unified communications products into on premise and cloud-based or hosted. While on premise segment was responsible for more than 59% of the total demand in 2013, on premise or hosted products are likely to grow rapidly by 2020. On premise products are riddled with disadvantages like high set up and maintenance costs. Government, healthcare and education applications hold potential for growth of global unified communications industry. However, enterprise applications not only assumed leadership position in 2013 but are also expected to continue market dominance in the near future. Enterprises of all sizes are engaged in employment of infrastructure that will be able to support unified communication services. Browse Details of Report @ https://www.hexaresearch.com/research-report/unified-communication- industry/ “Global Unified Communication Market To Experience Significant Growth, Europe and Asia Pacific Likely To Emerge As Key Regional Markets”
  • 2. Your CatalystTo a Lucrative Business Follow Us: Hexa Research identifies North America as a key regional market of the global unified communications industry as it contributed to more than 34% of the total market share in 2013. This region hosts a number of leading operators. Also, BYOD is a popular work feature here. Considerable savings in costs and rising demand for effective communication and collaboration products are factors that will result in rapid growth of Europe and Asia Pacific in the coming years. Leading players in the global unified communications market include Avaya, Inc., IBM, Cisco Systems, Verizon Communications, Alcatel Lucent, NEC, etc. Hexa Research found that Cisco enjoyed a dominant market position with solutions that ensure consistency across various devices. The unified communications industry is characterized by consolidation by way of alliances and acquisitions. Browse Related Category Market Reports @ https://www.hexaresearch.com/research- category/technology-industry Table of Contents
  • 3. Your CatalystTo a Lucrative Business Follow Us: Chapter 1 Executive Summary 1.1 Unified Communication - Industry Summary & Critical Success Factors (CSFs) Chapter 2 Unified Communication Industry Outlook 2.1 Market Segmentation 2.2 Market Size and Growth Prospects 2.3 Unified Communication Value Chain Analysis 2.4 Unified Communication Market Dynamics 2.4.1 Key Driver Analysis 2.4.1.1 Increasing adoption of BYOD 2.4.1.2 Rising penetration of mobile devices 2.4.1.3 Usage of unified communications as a service 2.4.2 Key Restraint Analysis 2.4.2.1 Initial capital outlay 2.4.2.2 Lack of interoperability 2.5 Key Opportunities Prioritized 2.6 Industry Analysis - Porter's 2.7 Unified Communication - Company Market Share Analysis, 2013 2.8 Unified Communication - PESTEL Analysis Chapter 3 Unified Communication Product Outlook 3.1 On premise unified communication 3.1.1 Global On premise unified communication demand by region, (Revenue), 2012 - 2020 3.2 Cloud-based/hosted unified communication 3.2.1 Global Cloud-based/hosted unified communication demand by region, (Revenue), 2012 - 2020 Chapter 4 Unified Communication Application Outlook 4.1 Enterprise 4.1.1 Global unified communication demand in enterprise, by region, (Revenue), 2012 - 2020 4.2 Education 4.2.1 Global unified communication demand in education, by region, (Revenue), 2012 - 2020 4.3 Government 4.3.1 Global unified communication demand in government, by region, (Revenue), 2012 - 2020 4.4 Healthcare 4.4.1 Global unified communication demand in healthcare, by region, (Revenue), 2012 - 2020 4.5 Others 4.5.1 Global unified communication demand in other applications, by region, (Revenue), 2012 - 2020 Chapter 5 Unified Communication Regional Outlook 5 5.1 North America 5.1.1 North America unified communication market revenue by product, (Revenue), 2012 - 2020 5.1.2 North America unified communication market revenue by application, (Revenue), 2012 - 2020 5.2 Europe 5.2.1 Europe unified communication market revenue by product, (Revenue), 2012 - 2020 5.2.2 Europe unified communication market revenue by application, (Revenue), 2012 - 2020
  • 4. Your CatalystTo a Lucrative Business Follow Us: 5.3 Asia Pacific 5.3.1 Asia Pacific unified communication market revenue by product, (Revenue), 2012 - 2020 5.3.2 Asia Pacific unified communication market revenue by application, (Revenue), 2012 - 2020 5.4 RoW 5.4.1 RoW unified communication market revenue by product, (Revenue), 2012 - 2020 5.4.2 RoW unified communication market revenue by application, (Revenue), 2012 - 2020 Chapter 6 Competitive landscape 6.1 Alcatel-Lucent 6.1.1 Company Overview 6.1.2 Financial Performance 6.1.3 Product Benchmarking 6.1.4 Strategic Initiatives 6.2 Avaya Inc. 6.2.1 Company Overview 6.2.2 Financial Performance 6.2.3 Product Benchmarking 6.2.4 Strategic Initiatives 6.3 Cisco Systems Inc. 6.3.1 Company Overview 6.3.2 Financial Performance 6.3.3 Product Benchmarking 6.3.4 Strategic Initiatives 6.4 IBM Corporation 6.4.1 Company Overview 6.4.2 Financial Performance 6.4.3 Product Benchmarking 6.4.4 Strategic Initiatives 6.5 Microsoft Corporation 6.5.1 Company Overview 6.5.2 Financial Performance 6.5.3 Product Benchmarking 6.5.4 Strategic Initiatives 6.6 NEC Corporation 6.6.1 Company Overview 6.6.2 Financial Performance 6.6.3 Product Benchmarking 6.6.4 Strategic Initiatives 6.7 Plantronics Inc. 6.7.1 Company Overview 6.7.2 Financial Performance 6.7.3 Product Benchmarking 6.7.4 Strategic Initiatives 6.8 Polycom Inc. 6.8.1 Company Overview 6.8.2 Financial Performance
  • 5. Your CatalystTo a Lucrative Business Follow Us: 6.8.3 Product Benchmarking 6.8.4 Strategic Initiatives 6.9 ShoreTel 6.9.1 Company Overview 6.9.2 Financial Performance 6.9.3 Product Benchmarking 6.9.4 Strategic Initiatives 6.10 Unify GmbH & Co. KG 6.10.1 Company Overview 6.10.2 Financial Performance 6.10.3 Product Benchmarking 6.10.4 Strategic Initiatives 6.11 Verizon Communications 6.11.1 Company Overview 6.11.2 Financial Performance 6.11.3 Product Benchmarking 6.11.4 Strategic Initiatives Chapter 7 Methodology and Scope 7.1 Research Methodology 7.2 Research Scope & Assumption 7.3 List of Data Sources
  • 6. Your CatalystTo a Lucrative Business Follow Us: About Us: Hexa Research is a market research and consulting organization, offering industry reports, custom research and consulting services to a host of key industries across the globe. We offer comprehensive business intelligence in the form of industry reports which help our clients obtain clarity about their business environment and enable them to undertake strategic growth initiatives. Contact Us: Ryan Shaw Hexa Research Felton Office Plaza 6265 Highway 9 Felton, California 95018 United States Phone: +1-800-489-3075 Email: sales@hexaresearch.com