1. The perspectives and knowledge of patients and service users
are an important resource for policy-makers and for those
involved in the design and delivery of local services.
The NHS five year forward view talks about harnessing the
‘renewable energy represented by patients and communities’
and the need to ‘engage with communities and citizens in new
ways, involving them directly in decisions about the future of
health and care services’.
We know that building these collaborative relationships is not always
easy and requires a significant shift in thinking from all of us. So we
have put together a unique programme to explore how health care
professionals and patient leaders can work collaboratively together.
Clinicians, managers, patients and service users will learn how to
build productive relationships, exploring how different roles and
perspectives can be a constructive force for change.
Who is it for?
This programme has been designed for pairs from the same local
health and care system to work together on a shared challenge.
One half of the pair will be a patient or service user leader – for
example, a patient and public involvement representative for a
clinical commissioning group; lay member of a public body (eg, a
foundation trust or Healthwatch) or an individual patient leader
trying to use their experience to shape services and lead change.
You might also be a community-based leader or a voluntary sector
manager who wants to find new ways of working with health and
care professionals.
The other half of the pair will be a clinician or manager who wants
to find new ways of working with patients and service users.
You may want to build more productive relationships with your
patients or to develop your thinking about your organisation’s
strategic approach to patient leadership or engagement
with communities.
Leading Collaboratively with Patients
and Communities
Starts 20 September 2016 at The King’s Fund, London
‘Achieving a more collaborative
dynamic will require a
change in the way that all
of us work. The ability to
adapt, communicate and
shift between roles will be
important for all leaders
who seek to establish a new,
collaborative relationship that
puts safety and quality at the
heart of health and care in
our communities.’
Allison Trimble

2. How will you benefit from this programme?
As a patient leader you will:
• learn how to influence and build constructive relationships with health care professionals
• access a practical development opportunity to build your personal leadership and
communication skills
• join a reflective peer community and work with other patient leaders and health care
professionals to explore your distinctive leadership role and contribution.
As a clinician or manager you will:
• learn new ways of working with patient leaders
• develop the skillset, communication practices and confidence to work collaboratively with patient
leaders and community stakeholders
• explore the challenge of shifting roles from manager/clinician to collaborative partner.
Together you will:
• learn in a practical and supportive environment to make progress on a real-time challenge for
your organisation
• build a productive, collaborative relationship with a partner from your system
• join a network of collaborative pairs from across the country and contribute to national thinking
about what the NHS five year forward view aspirations for a new relationship with patients and
communities might look like.
What will you do?
You are invited to join the programme as a pair to work on a particular challenge that your organisation,
community or system is facing. You will have space for support and challenge at a number of different
levels including access to a peer network to stimulate your thinking and provide feedback. You will
have space to develop practical solutions for your shared challenge as well as reflecting on how
you are working collaboratively to achieve this. External speakers and other inputs will stretch your
thinking about what a new relationship between health care professionals, patients and communities
could look like and there will be an opportunity to capture learning from your experience and feed this
into national thinking.
Price
£3,900 + VAT per pair
You are invited to join us on our five day national programme starting
September 2016 here at The King's Fund. Alternatively, you can talk to
us about a bespoke version of the programme for your organisation or
system.
To find out more and book your place visit www.kingsfund.org.uk/patients
If you have any queries call 020 7307 2609 or email l.kabeya@kingsfund.org.uk