1. MOOD:GuidebookYourGuidetoMoodNorthAmerica4
WHO WE ARE
We are MOOD.
Mood is the global leader for Experience Design. We partner with companies of all sizes to help them create a powerful
and productive customer experience – from the music and messaging they hear, to the digital signage they see, to the
fragrances they enjoy, to the audiovisual systems making it all happen.
By designing powerful and effective customer experiences, we help businesses connect with customers and achieve their
business goals.
Today. Tomorrow. Down the street. Around the world.
WHAT WE DO
As the global leader for Experience Design, we help our clients design and integrate every aspect of the customer
experience, with each element working together in a deliberate and purposeful way.
Anyone can sell tools or technology.
It’s YOU that sets Mood apart – your talent, skill, experience, knowledge and dedication to exceptional service.
HOW WE DO IT
As we continue to work towards complete integration and achieving flawless execution in every aspect of our operations,
we are focused on the BASICS – our key operating principle and guidelines:
BELIEVE: We are most powerful and persuasive when we have belief and passion in our story. Believe
in our story. Believe in Mood.
ATTITUDE: Attitude is everything. It is a choice and defines each of us and how we react to and overcome challenges.
Choose a positive and productive attitude each and every day.
SOLUTIONS: Be solution-oriented in everything we do. Be focused on how we CAN accomplish our goals
and our commitments. For our clients, for each other, and for our business.
INITIATIVE: We all own the client experience, and each of us can have a real impact. Take the initiative
to identify the next opportunity or make the next suggestion.
COLLABORATION: One Team, One Plan, One Goal. Working together is essential, because we can
achieve much more as a united team. Contribute, learn from each other and remember to have fun.
MEDIA
MUSIC VISUALS VOICE
INTERACTIVE
SOCIAL MOBILE LOCATION
EXPERIENTIAL
SENSORY
SCENT
SYSTEMS
SOUND INTEGRATED A/V
DRIVE-THRU SOUND MASKING
CLOSED-CIRCUIT TV
MOOD BASICSBELIEF | ATTITUDE | SOLUTIONS | INITIATIVE | COLLABORATION | SUCCESS