1. Margaret Petit
margaret.petit@gmail.com
650-380-0287
Experienced software QA engineer skilled at bringing order out of chaos.
Skills and Highlights
- 10+ years gray and white-box testing experience with complex web-based applications and APIs
- Agile/scrum veteran; expert at turning a vague spec into a solid test plan fast
- Superlative communication skills; able to document complex processes and teach others
- Manual and automated testing; payment processor testing; A/B testing; SEM/SEO
Languages: SQL, Java, XML
Tools: Splunk, SoapUI/ReadyAPI, JMeter, JIRA, Bugzilla, etc
Source control: SVN, git
Platforms: Windows, .NET, Unix, some Mac/iOS
June 2009 - Nov 2015 (6 yrs 6 mos) - Inflection, Redwood Shores
Senior QA Engineer/Lead
- Performed end-to-end testing on six large e-commerce sites/applications at a fast-growing startup with an
aggressive agile development cycle
- Planned, organized and carried out all QA on flagship site peoplesmart.com from initial specifications/design
through successful launch
- Coordinated release day activities for engineering/IT/QA to ensure successful deployments; managed post-
release testing and troubleshooting
- Improved and supported e-commerce operations, data-driven searches, and complex A/B tests with extensive
back-end testing and SQL queries
- Worked with business development, engineering, product management and customer service to investigate and
resolve production issues.
- Trained and mentored new QA engineers and helped the team grow from 1-2 people to a full department of 10+
- Continually documented and added to knowledge of the company's internal workings and applications, serving
as a resource for all departments
- Developed, carried out and extended functional test plans for new and existing applications on short notice and
with very little provided information
- Specialized in testing the storage, quality and searching of large amounts of data. Helped design automated
testing of searches using SOAPUI/ReadyAPI and JMeter.
- Earned the company "MVP" award in spring 2013

2. July 2008 - October 2008 (4 mos) - Mediazone, San Mateo
QA Engineer / Senior QA Engineer
- Successfully designed and implemented a new JIRA workflow, greatly improving efficiency
- Established an organized testing process for the first time in the company's history by creating
formal test plans and cases
- Produced fast, thorough, and documented test cycles under tight deadlines for a wide variety
of projects and applications
- Investigated and documented many vital operations (such as QA instance builds), improving
reliability and consistency while removing bottleneck points in the release cycle
- Promoted to Senior QA Engineer September 2008
December 2004 - February 2008 (3 yrs 3 mos) - Stanford University, Palo Alto
Coursework QA Specialist
- Designed and executed test plans and test cases for black-box functional, regression
and stress testing on complex learning management webapps
- Managed bug triage, reported and tracked bugs for each release via Bugzilla and JIRA
- Led the weekly release management meeting for the department for over three years
- Trained and mentored new QA hires; supervised temporary testers for specific projects
- Ran coordinated tests with ~10-15 participants to identify and triangulate bugs in specific areas
- Created and executed automated tests for each local Sakai release using Webload
- Assisted support in resolving user problems and investigating production bugs/issues
- Used SQL queries to manipulate, test, track and report data in parallel QA/production dbs
- Checked in simple fixes and monitored code branches using SVN
- Built and maintained QA instances using ant, maven and Apache
1997 - 2003 (5+ yrs) Sun Microsystems, Santa Clara
Systems Technologist
- Supported Solaris desktops, servers and printers for internal users
- Managed internal user moves within Sun
- Managed nightly tape backups, offsite archiving, and data restoration
- Built, configured and monitored SunCluster servers and RAID disk arrays
Education
BA in English, UMASS Amherst, MA 1992