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BAHAGO MARCUS, A.
(M.SC (IT), MCPN, ITIL, CCNA, MCP, B.ENG (ELECT/COMP))
Date of Birth 12TH
June, 1973.
State Niger state.
Local Govt.
Area
Paikoro.
Sex Male.
Working
experience
October; 2014 – September, 2016 STERLING BANK PLC.
Kaduna
IT Associate (SBO) (Business Systems and Field Support)
Head IT, Kaduna region in charge of 10 branches 57 ATMs in the region
(Kaduna, Niger, Kogi and Benue States).
Supervising other members of the IT and ATMs support team
Conducting feasibility studies and implementation of filter power installation
in Kaduna, Niger, Kogi and Benue states.
Hold regular briefs and update on the status of Power and IT Infrastructure in
the region
Overall Project Manager in the setting up of Power and IT infrastructure in the
new Branches in Kagoro and Zaria in Kaduna State and Project Manager for
all other related projects.
Supporting users in the use of IT Infrastructure and software in the region
including Kaduna, Benue, Kogi and Niger States.
DATAFLEX NIG. LTD.PPlot Abuj Mobile : 08056138279
07065551461
07081318149
Email:bahago95@yahoo.cm.
2
Implementing 2factor authentication security project in all the four States
under the region
Implementing of Network Access control (NAC) in all the Branches in the four
States
Participate in the implementation of the use of Tokens as a security measure
in the segment of the enterprise.
Implementation and Installation of Bank’s Biometric verification Numbers
(BVN) Machines.
Team member in the setting of IT Service Management
Participate in the implementation of service Desk using Numara foot prints
tool
Assist in the management of IT Service Desk for users and group members
March; 2014- October, 2014 STERLING BANK PLC. Abuja
Senior Banking Officer (Business Systems and Field Support)
July, 2010 – March; 2014 STERLING BANK PLC. Abuja Region.
BANKING OFFICER (Branch Support).
September, 2007- June, 2010 STERLING BANK PLC. Abuja Region.
SENIOR EXECUTIVES (Branch Support).
Head of IT in Abuja region (14) branches and 25 ATMs in all, and also other Branches
in the North.
Project Supervisor for all IT implementation and Installations for the region.
Project supervisor for the setting up of Sterling Bank collection outlet and ATM in
Primus Hospital Karu, Abuja.
Project Engineer and supervisor in the IT Infrastructural setup for the Bank’s branches
in Jos and Bauchi.and environs.
Project engineer and supervisor for the Power and Communication Links installation
for the Bank’s ATM at Wonderland Amusement park; Abuja, Mr. Bigss Jabi; Abuja
Games Village; Abuja, Lokoja and other ATMs in Abuja and sometimes, Kaduna.
3
Overall IT Users’ support for all the 14 branches of the bank and its environs in the
region on all the Banking , Internet , Microsoft office Applications and all other online
processing Applications .
Managing and coordinating all the Vendors that provide and maintain the IT
Infrastructure, Equipments and applications within the region
Deployment and installation of servers, Desktops and Laptops in the entire region.
Participate and Liaising with Network management Unit on Installations of Routers
and other network infrastructure like switches, for branches and ATMs in the region
and environs etc.
Backup of all critical servers and ATMs within the region.
Network/Systems administrator for the whole region in collaboration with the
Network management unit from the Head Office.
Maintaining and updating of Antivirus on all the servers, Desktops, Laptops and
ATMs in the region.
Repairs of Desktops, Laptops, Printers and UPSes in all the branches within the
region.
Writing of weekly reports for the Operation management unit head and Technology
group head.
Representing Technology unit and the Bank in meetings organized by some
Government agencies like CBN, Accountant General Office, NOTAP, NIMC, NFIU
etc.
Attending the regional meeting with the Executive director to brief him on the
challenges and developments in Technology in the region.
Attending MPR meetings for the region.
March, 2001-August 2007 DATAFLEX (NIG) LTD. Abuja Office.
DEP. MANAGER (Head, Network, Systems and Power Engineering, Abuja
Office)(April; 2005- August ; 2007)
AST. MANAGER (ENGINEERING); (Head of engineering; Abuja
Office)(April 2003-March 2005)
SENIOR EXECUTIVES (Head, Systems and Network Engineering; Abuja
Office)(July, 2002 - March,2003)
EXECUTIVES; (Abuja Office) (April, 2001-June, 2002).
4
Participate in the preparation of the proposal and quotation for the designing and
Installation of Power Backup using 5 units of 150 KVA Liebert UPS in the Banquet
Hall and other Offices of Aso Villa including Aguda House, Asokoro, Abuja.
Participate in the designing and Installation of Power Backup using 5 units of 150
KVA Liebert UPS in the Banquet Hall and other Offices of Aso Villa including Aguda
House, Asokoro, Abuja.
Installation of UPS in Ali Akilu Road branch of Sterling Bank Plc for the branch and
ATM.
User support, network administrator for the Company’s numerous clients.
Installation, Configuration and administering of Microsoft SQL, Proxy server and
Microsoft exchange server 2005 at Ministry of Defence headquarters Abuja
Training of the Company’s numerous clients on several Microsoft utility packages like
Microsoft Office Suite Project Engineer for the third phase of cabling and
configuration of about 40 data points local area network and the connectivity to the
wide area network at the federal ministry of Defence headquarters , Abuja
Project Engineer for the first and second phases of cabling and configuration of 180
data points Local area Network(LAN) at the federal ministry of Defence
Headquarters; Ship House; Abuja
Cabling and configuration of a local area network (LAN) at Abuja markets
management ltd. (AMML) Wuse Market, Abuja.
LAN Cabling and configuration of a local area Network (LAN) on windows server
2003 platform using ML 370 HP Server and windows XP as the client’s software at
Abuja Markets management Ltd. (AMML) Headquarters, Tofa House, Abuja.
Supply, Installation and testing of Microsoft windows 2000 server operating system
on seven (7) ML 370 G3 HP Servers at Energy Commission of Nigeria (ECN); Abuja.
Installation and administering of windows 2000 server on two ML 330 servers,
Microsoft Exchange server 5.5 and the configuration of about 20 DELL workstations
at Nigeria Export Promotion Council(NEPC) Headquarters, Abuja.
Project Engineer for cabling and configuration of a local Area network of about 240
network points and four servers in FEDERAL MINISTRY OF DEFENCE
Headquarters; Ship house, Abuja.
Maintenance of Computer systems, Printers and a Local area network that is part of
the Bank domain (WAN) in MAGNUM TRUST BANK (MTB); Abuja.
Structure cabling, installations and configuration and implementation of a payroll
LAN at NNPC headquarters, Abuja
5
Installations of five servers (rack solution) at NNPC head quarters; Abuja,
Installations and configuration of two(2) servers at CBN headquarters; Abuja,
Installation of five servers at NUC headquarters, Abuja.
Project Engineer for the implementation of structure cabling installation and
configuration of windows 2000 on about 30 power & data points, local Area
Network(LAN) at Express Discount Ltd (EDL); Abuja.
Network administrator, support services including repairs, servicing and maintenance
of computer systems and printers at Consolidated discount ltd. (CDL); Abuja, Express
discount ltd.(EDL); Abuja, Investment banking and trust company(IBTC); Abuja.
Repairs and maintenance of computer systems & peripherals and general support
services of our numerous clients. Site inspection and designing of network cabling,
preparation of networking and maintenance quotations, writing of weekly reports and
job completion reports and ETC.
July; 2000- March, 2001 VITALITY NIG. LTD. Abuja Office
SYSTEMS ENGINEER(Head of Abuja Office)
Network support, PCs and printers maintenance and repairs at CBN Head quarters,
Abuja.
Writing and submission of monthly reports and maintenance schedule to the ISD
department of CBN and monthly reports to the MD of the company
Overall running of Abuja Office of the company.
August; 1998-December; 1999 JKK NIG.LTD. Abuja Office
N. Y. S. C.(National youth service corps)
Supporting and rectification of network problems on BANKOS terminal and
workstation at CBN Head quarters Abuja.
Participating in network cabling and configuration of 50 workstations at the banking
hall of CBN Headquarters, Abuja.
Participate in Network cabling at WEMA bank, Gateway bank and Access bank.
Support service for the company clients ETC.
6
International
Professional
Certifications
(1) ISO ITIL Foundation certificate in IT Service Management (ITIL)(2015)
(2) Configuring Microsoft Windows 8, ( December, 2012)
(3) Configuring Microsoft share point 2010 (December, 2011)
(4) Foundation certificate in IT Service Management (ITIL), (April; 2008.)
(5) Cisco Certified Network Associates (CCNA), (September; 2004.)
(CISCO ID# CSCO10841055)
(6) Microsoft Windows 2000 Professional. (April; 2004)
(7) Microsoft Certified Professional (MCP), Windows 2000 server
(November; 2003.)
Other certificates obtained from Edcomm Banker’s Academy incudes:
Introduction to Corporate Governance_NG"
Understanding Corporate Governance_NG
Introduction to Wealth Management_NG
Fundamental and practice of Financial Accounting_NG
Project Management
Anger Management
Bullying in the Workplace
Disability Awareness
Ethics: Code of Conduct
Recruitment and Selection
Succession Planning_NG
2013 - Communication Skills for Nigeria
Using Email Effectively
Courses
attended
(1) ITIL Intermediate certificate in IT service operation by procepts
Associates (May, 2016)
(2) ISO ITIL Foundation certificate in IT Service Management (ITIL)(2015)
(3) Configuring Microsoft Windows 8 by First logic, Ikeja Lagos (Nov, 2012)
(4) Configuring and administering Microsoft SharePoint by First Logic, Ikeja
Lagos(July, 2011)
(5) “Building Cisco Scalable Internet Network” BY G4V ,Lagos (June; 2009)
(6) Certificate of participation, Ntional Assembly Anti-money Laundering
& CyberSecurity coalition by Ntional Assembly (December,2009)
(7) Anti-Money Laudering Trainning (AML) by Sterling Bank Plc,(Dec. 2009)
7
Seminars
Attended
Membership of
professional
Bodies
(8) AML/CFT Techniques and Solutions by DATAPRO (August; 2008)
(9) Safety and first aid training workshop by ITF (December,2013)
(10) IT Sservice Management Foundation”- Procepts Associates Ltd.
( APRIL; 2008)
(11) “IMPLEMENTING HP PROLIANT SERVERS (U8476S)” -
HP NIGERIA EDUCATION SERVICES; NIGERIA. (MAY 2006).
(12) “Customer relations for Service Engineers”- BY MAC-TAY
TAC CONSULTING, V/I, Lagos. 2001.
(1) A Meeting between NFIU and other Stake holders in the financial
institutions (NFIU Guidelines, NFIU ICT compliance and
Enforcement)(August, 2012)
(2) Inauguration of Business Continuity Institute, Nigeria Forum by
CBN, (Feb, 2012)
(3) 1st
National Summit on e-Payment System and Cyber Security in
Nigeria by National Assembly Anti-Money Laundering & Cyber
Security coalition (December, 2009)
Member;“COMPUTERPROFESSIONALREGISTRATIONCOUNCIL” (MCPN)
Education
1 . ( 2 0 1 2 ) N O U N , L A G O S .
M . S c . ( I n f o r m a t i o n T e c h n o l o g y )
(With bias in Network Intrusion Detection algorithms)
2 . ( 1 9 9 7 ) F . U . T M I N N A .
B. Eng. (Electrical/computer engineering)
References
On request.
8

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IT Professional's Resume

  • 1. 1 BAHAGO MARCUS, A. (M.SC (IT), MCPN, ITIL, CCNA, MCP, B.ENG (ELECT/COMP)) Date of Birth 12TH June, 1973. State Niger state. Local Govt. Area Paikoro. Sex Male. Working experience October; 2014 – September, 2016 STERLING BANK PLC. Kaduna IT Associate (SBO) (Business Systems and Field Support) Head IT, Kaduna region in charge of 10 branches 57 ATMs in the region (Kaduna, Niger, Kogi and Benue States). Supervising other members of the IT and ATMs support team Conducting feasibility studies and implementation of filter power installation in Kaduna, Niger, Kogi and Benue states. Hold regular briefs and update on the status of Power and IT Infrastructure in the region Overall Project Manager in the setting up of Power and IT infrastructure in the new Branches in Kagoro and Zaria in Kaduna State and Project Manager for all other related projects. Supporting users in the use of IT Infrastructure and software in the region including Kaduna, Benue, Kogi and Niger States. DATAFLEX NIG. LTD.PPlot Abuj Mobile : 08056138279 07065551461 07081318149 Email:bahago95@yahoo.cm.
  • 2. 2 Implementing 2factor authentication security project in all the four States under the region Implementing of Network Access control (NAC) in all the Branches in the four States Participate in the implementation of the use of Tokens as a security measure in the segment of the enterprise. Implementation and Installation of Bank’s Biometric verification Numbers (BVN) Machines. Team member in the setting of IT Service Management Participate in the implementation of service Desk using Numara foot prints tool Assist in the management of IT Service Desk for users and group members March; 2014- October, 2014 STERLING BANK PLC. Abuja Senior Banking Officer (Business Systems and Field Support) July, 2010 – March; 2014 STERLING BANK PLC. Abuja Region. BANKING OFFICER (Branch Support). September, 2007- June, 2010 STERLING BANK PLC. Abuja Region. SENIOR EXECUTIVES (Branch Support). Head of IT in Abuja region (14) branches and 25 ATMs in all, and also other Branches in the North. Project Supervisor for all IT implementation and Installations for the region. Project supervisor for the setting up of Sterling Bank collection outlet and ATM in Primus Hospital Karu, Abuja. Project Engineer and supervisor in the IT Infrastructural setup for the Bank’s branches in Jos and Bauchi.and environs. Project engineer and supervisor for the Power and Communication Links installation for the Bank’s ATM at Wonderland Amusement park; Abuja, Mr. Bigss Jabi; Abuja Games Village; Abuja, Lokoja and other ATMs in Abuja and sometimes, Kaduna.
  • 3. 3 Overall IT Users’ support for all the 14 branches of the bank and its environs in the region on all the Banking , Internet , Microsoft office Applications and all other online processing Applications . Managing and coordinating all the Vendors that provide and maintain the IT Infrastructure, Equipments and applications within the region Deployment and installation of servers, Desktops and Laptops in the entire region. Participate and Liaising with Network management Unit on Installations of Routers and other network infrastructure like switches, for branches and ATMs in the region and environs etc. Backup of all critical servers and ATMs within the region. Network/Systems administrator for the whole region in collaboration with the Network management unit from the Head Office. Maintaining and updating of Antivirus on all the servers, Desktops, Laptops and ATMs in the region. Repairs of Desktops, Laptops, Printers and UPSes in all the branches within the region. Writing of weekly reports for the Operation management unit head and Technology group head. Representing Technology unit and the Bank in meetings organized by some Government agencies like CBN, Accountant General Office, NOTAP, NIMC, NFIU etc. Attending the regional meeting with the Executive director to brief him on the challenges and developments in Technology in the region. Attending MPR meetings for the region. March, 2001-August 2007 DATAFLEX (NIG) LTD. Abuja Office. DEP. MANAGER (Head, Network, Systems and Power Engineering, Abuja Office)(April; 2005- August ; 2007) AST. MANAGER (ENGINEERING); (Head of engineering; Abuja Office)(April 2003-March 2005) SENIOR EXECUTIVES (Head, Systems and Network Engineering; Abuja Office)(July, 2002 - March,2003) EXECUTIVES; (Abuja Office) (April, 2001-June, 2002).
  • 4. 4 Participate in the preparation of the proposal and quotation for the designing and Installation of Power Backup using 5 units of 150 KVA Liebert UPS in the Banquet Hall and other Offices of Aso Villa including Aguda House, Asokoro, Abuja. Participate in the designing and Installation of Power Backup using 5 units of 150 KVA Liebert UPS in the Banquet Hall and other Offices of Aso Villa including Aguda House, Asokoro, Abuja. Installation of UPS in Ali Akilu Road branch of Sterling Bank Plc for the branch and ATM. User support, network administrator for the Company’s numerous clients. Installation, Configuration and administering of Microsoft SQL, Proxy server and Microsoft exchange server 2005 at Ministry of Defence headquarters Abuja Training of the Company’s numerous clients on several Microsoft utility packages like Microsoft Office Suite Project Engineer for the third phase of cabling and configuration of about 40 data points local area network and the connectivity to the wide area network at the federal ministry of Defence headquarters , Abuja Project Engineer for the first and second phases of cabling and configuration of 180 data points Local area Network(LAN) at the federal ministry of Defence Headquarters; Ship House; Abuja Cabling and configuration of a local area network (LAN) at Abuja markets management ltd. (AMML) Wuse Market, Abuja. LAN Cabling and configuration of a local area Network (LAN) on windows server 2003 platform using ML 370 HP Server and windows XP as the client’s software at Abuja Markets management Ltd. (AMML) Headquarters, Tofa House, Abuja. Supply, Installation and testing of Microsoft windows 2000 server operating system on seven (7) ML 370 G3 HP Servers at Energy Commission of Nigeria (ECN); Abuja. Installation and administering of windows 2000 server on two ML 330 servers, Microsoft Exchange server 5.5 and the configuration of about 20 DELL workstations at Nigeria Export Promotion Council(NEPC) Headquarters, Abuja. Project Engineer for cabling and configuration of a local Area network of about 240 network points and four servers in FEDERAL MINISTRY OF DEFENCE Headquarters; Ship house, Abuja. Maintenance of Computer systems, Printers and a Local area network that is part of the Bank domain (WAN) in MAGNUM TRUST BANK (MTB); Abuja. Structure cabling, installations and configuration and implementation of a payroll LAN at NNPC headquarters, Abuja
  • 5. 5 Installations of five servers (rack solution) at NNPC head quarters; Abuja, Installations and configuration of two(2) servers at CBN headquarters; Abuja, Installation of five servers at NUC headquarters, Abuja. Project Engineer for the implementation of structure cabling installation and configuration of windows 2000 on about 30 power & data points, local Area Network(LAN) at Express Discount Ltd (EDL); Abuja. Network administrator, support services including repairs, servicing and maintenance of computer systems and printers at Consolidated discount ltd. (CDL); Abuja, Express discount ltd.(EDL); Abuja, Investment banking and trust company(IBTC); Abuja. Repairs and maintenance of computer systems & peripherals and general support services of our numerous clients. Site inspection and designing of network cabling, preparation of networking and maintenance quotations, writing of weekly reports and job completion reports and ETC. July; 2000- March, 2001 VITALITY NIG. LTD. Abuja Office SYSTEMS ENGINEER(Head of Abuja Office) Network support, PCs and printers maintenance and repairs at CBN Head quarters, Abuja. Writing and submission of monthly reports and maintenance schedule to the ISD department of CBN and monthly reports to the MD of the company Overall running of Abuja Office of the company. August; 1998-December; 1999 JKK NIG.LTD. Abuja Office N. Y. S. C.(National youth service corps) Supporting and rectification of network problems on BANKOS terminal and workstation at CBN Head quarters Abuja. Participating in network cabling and configuration of 50 workstations at the banking hall of CBN Headquarters, Abuja. Participate in Network cabling at WEMA bank, Gateway bank and Access bank. Support service for the company clients ETC.
  • 6. 6 International Professional Certifications (1) ISO ITIL Foundation certificate in IT Service Management (ITIL)(2015) (2) Configuring Microsoft Windows 8, ( December, 2012) (3) Configuring Microsoft share point 2010 (December, 2011) (4) Foundation certificate in IT Service Management (ITIL), (April; 2008.) (5) Cisco Certified Network Associates (CCNA), (September; 2004.) (CISCO ID# CSCO10841055) (6) Microsoft Windows 2000 Professional. (April; 2004) (7) Microsoft Certified Professional (MCP), Windows 2000 server (November; 2003.) Other certificates obtained from Edcomm Banker’s Academy incudes: Introduction to Corporate Governance_NG" Understanding Corporate Governance_NG Introduction to Wealth Management_NG Fundamental and practice of Financial Accounting_NG Project Management Anger Management Bullying in the Workplace Disability Awareness Ethics: Code of Conduct Recruitment and Selection Succession Planning_NG 2013 - Communication Skills for Nigeria Using Email Effectively Courses attended (1) ITIL Intermediate certificate in IT service operation by procepts Associates (May, 2016) (2) ISO ITIL Foundation certificate in IT Service Management (ITIL)(2015) (3) Configuring Microsoft Windows 8 by First logic, Ikeja Lagos (Nov, 2012) (4) Configuring and administering Microsoft SharePoint by First Logic, Ikeja Lagos(July, 2011) (5) “Building Cisco Scalable Internet Network” BY G4V ,Lagos (June; 2009) (6) Certificate of participation, Ntional Assembly Anti-money Laundering & CyberSecurity coalition by Ntional Assembly (December,2009) (7) Anti-Money Laudering Trainning (AML) by Sterling Bank Plc,(Dec. 2009)
  • 7. 7 Seminars Attended Membership of professional Bodies (8) AML/CFT Techniques and Solutions by DATAPRO (August; 2008) (9) Safety and first aid training workshop by ITF (December,2013) (10) IT Sservice Management Foundation”- Procepts Associates Ltd. ( APRIL; 2008) (11) “IMPLEMENTING HP PROLIANT SERVERS (U8476S)” - HP NIGERIA EDUCATION SERVICES; NIGERIA. (MAY 2006). (12) “Customer relations for Service Engineers”- BY MAC-TAY TAC CONSULTING, V/I, Lagos. 2001. (1) A Meeting between NFIU and other Stake holders in the financial institutions (NFIU Guidelines, NFIU ICT compliance and Enforcement)(August, 2012) (2) Inauguration of Business Continuity Institute, Nigeria Forum by CBN, (Feb, 2012) (3) 1st National Summit on e-Payment System and Cyber Security in Nigeria by National Assembly Anti-Money Laundering & Cyber Security coalition (December, 2009) Member;“COMPUTERPROFESSIONALREGISTRATIONCOUNCIL” (MCPN) Education 1 . ( 2 0 1 2 ) N O U N , L A G O S . M . S c . ( I n f o r m a t i o n T e c h n o l o g y ) (With bias in Network Intrusion Detection algorithms) 2 . ( 1 9 9 7 ) F . U . T M I N N A . B. Eng. (Electrical/computer engineering) References On request.
  • 8. 8