Marcia Jackson has over 30 years of experience developing policy and managing information across government. She currently shapes information management practices as Head of Standards at the National Archives, setting policy for reusing government information. Her responsibilities include implementing European directives, regulating government trading funds, auditing departments, and resolving disputes. Previously she held several senior management roles at Customs and Excise, developing strategies around information exchange and managing projects and teams of up to 28 people.

1. MARCIA JACKSON, B.A. (HONS)
48 The Paddocks, Potton, Beds, SG19 2QD
marcia_jackson1@yahoo.co.uk • 01767 260 760 • mobile 0771 373 9519
Experienced policy developer and regulator, with extensive senior management experience.
Currently shapes information management policy and practice across government.
Experience in senior management positions also includes implementing legislation,
auditing, risk management, change management and business planning.
Core competencies:
• Negotiation / Influencing
• Leading and developing
others
• Excellent oral and
written communication
skills
• Business Planning
and finance
• Project/programme
Management
• Mediation
• Problem Solving
• Knowledge and
information management
• Audit and analysis
CAREER EXPERIENCE
THE NATIONAL ARCHIVES/CABINET OFFICE: From November 2007
Head of Standards (£59,258 per annum)
Key Responsibilities
• Setting and implementing policy for the re-use of government information;
• Leading the statutory disputes resolution policy and practices, including acting as
Chair in formal mediations between public and private sector;
• Transposing and implementing the European Directive on the Re-Use of Public
Sector Information;
• Senior advocate for The National Archives, influencing, negotiating and liaising with
diverse stakeholders, including Ministers, to shape policy and establish and promote
best practice;
• Regulator of the government trading funds;
• Setting and assessing standards for knowledge and information management across
central government through the Information Management Assessment programme;
• Member of the senior management team with a pivotal role in decision and policy
making and;
• Management responsibility for seven staff and a budget of £353,000.
Key Achievements
• Built a dynamic team that continues to excel;
• Developed close links with co-regulators, including Information Commissioner and
Competition and Markets Authority, leading to new MOUs;
Page 1 of 3

2. CONTINUED
• Assessed the Information Management capability of the top 25 government
departments;
• Introduced independent exemptions panel to consider applications to use Ordnance
Survey derived data;
• Established Licensing Forum for government practitioners to disseminate policy
developments and share best practice;
• Made recommendations in published reports that have effected positive change in
public sector bodies;
• Delivered key presentations to a wide range of stakeholders, receiving positive
feedback;
• Led three workstreams to implement the amending EC Directive on the Re-Use of
Public Sector Information;
• Led the successful investigation of a number of high profile complaints, effecting
positive change in government information traders;
• Launched a mediation service to resolve commercial disputes between public and
private sector.
CUSTOMS AND EXCISE: From 28 September 1987 to 25 January 2004
Management and Outputs Team Leader, Business Design 2000 - 2004
Delivered management information solutions to senior managers and Ministers. This
included building a central team of 28 from scratch to deliver first class results; acting as
senior responsible officer for IT projects; setting clear, achievable measures for anti-
smuggling activity and monitoring/reporting against these.
Bulk Data Exchange Manager, Intelligence Division 1997 - 1999
Developed a strategy to facilitate information exchange with other government departments.
Representational and executive roles for the Department and project manager for pilot
exchanges.
Team Member Change Management Unit 1997
Supporting Department’s Strategic Programme delivery, including programme management,
communication strategy and reporting to the Board and Ministers on Strategic programme
issues.
Member of the Executive Unit Assurance Team 1995-1997
Audit and design of systems; promoting the concept of effective assurance amongst managers;
training staff in audit techniques.
Market Testing and Executive Unit Strategy Team 1993 – 1995
Conducting and implementing the pre-test efficiency review; rationalisation of resources;
management of the in-house team and preparation of the successful in-house bid.
Member of the Relocation Team 1992 - 1993
Page 2 of 3

3. CONTINUED
Part of two-man team preparing the accommodation, I.T. and staffing structure for 500 relocating
staff.
VAT Control Officer 1987 – 1992
Audit and regulations of traders to establish the correct liability.
PROFESSIONAL DEVELOPMENT, TRAINING AND EDUCATION DETAILS
University Degree: Bachelor of Arts degree with Second Class
Honours, in Politics. University of Lancaster 1985
Career Training Accredited mediator. Training in media relations,
consultancy, audit, change management,
negotiation, policy development, programme and
project management, information policy and
quality assurance.
PERSONAL DETAILS
Date of Birth: 3 December 1963
Nationality: British
HOBBIES AND INTERESTS
Outdoor pursuits, including walking, gardening and camping. Hen keeping, reading and
films.
Page 3 of 3