Management foundation project power point
As an overview, our group was required to select a business in the hospitality industry and was a specific location. The project consisted of analyzing a company and then through analysis address various approach and issues surrounding the company. Throughout the project, our group was to work as a consulting partners/change agents collaborating for the chosen client company. For our project our team chose Buffalo Wild Wings. My team interviewed a manager and host. We also analyzed internal and external forces of change with the Denton location, and gathered critical data in order to identify a problem within the business. We then worked together to come up with a SWAT analysis, and other necessary details to create an organizational change process/plan that would benefit the company. This project helped refine my communication skills with my groups as well as increased my knowledge of organizational effectiveness and management within the hospitality industry.
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Management foundation project power point
- 1. BUFFALO WILD WINGS By Marcel Smith, Mallory Moss, Jake Matricardi, Grace Tshomba Gakuba, Oscar Herrera, Kristen Yarbrough HMGT 2860.001 Management Foundations in the Hospitality Industry Dr. Elliott Dubin April 25, 2016
- 3. Organizational Chart Operational General Manager Ray Morgan Managers: Denton Location Allan Via, Kirby Cox III Team Leader William Youngblood General Manager Paul Sandlin Team Members Tori Ildebrando, Clarence Johnson, Kayla Jones, Trevor Loiselle, Matthew Look, Farrah Marshall, Amanda Martinez, Julio Martinez, Norberto Martinez, Alexander McCray, Hannah Mckethan, Allison McMaster, Clint McMillen, Tyra Millen, Mianda Mulumba, Michael Napier, Alexandria Smith, Kendall Smit, Chris St John, Stephanie Swanstrom, Cassidy Thompson, Mark Underhill, Valeria Vazquez, Julissa Velasquez, Journee Walton, Airmee Warth, Kevin Williams, Kristen Yarbrough, Treshay Adams, Brendan Allen, Catalina Aloman, Victoria Altman, Jake Banks, Alyssa Beatty, Sydnee Birkeland, Keia Black, Dillon Bromilow, Zachary Brown, William Carriker, Alejandra Contreras, Ashley Cook, Skylar Dalton, Stevi Daugherty, Annie Detsouriphonh, Kaylee Dwyer, Monica Gonzalez, Morgan Gary, Brian Gray-Sparks, Antonio Haupt,
- 4. SWOT CHART Strength * Size of the company *Location: close to highway, off Loop 288. Also in the same shopping strip as a gas station and chain grocery store *Lives up to slogan "beer, sports, wings" *Internationally known *Unique sauces *Great specials Weaknesses * Communication *Technology distractions *Periodically gets rid of menu items Opportunities *Periodically intorduces new food items to the menu *Always gaining new customers due to the student turnover at the universities in Denton for graudating and incoming freshman Threats *Competition: threats from other sports bars, or wing restaurants *Location: Further down Loop 288 away from businesses; someone might not know it's there
- 5. EXTERNAL AND INTERNAL External force: Technology – BuzzTime Tablets Market – Limited time offers Internal force: Reengineering - Communication
- 6. PROBLEM STATEMENT & HOW TO FIX IT The problems we observed were the lack of communication between the managers, team members, and technology.
- 7. ROLES IN THE CHANGE PROCESS The Change Sponsors- Management Change Agents- Team Leaders Change Target- Team Members (employees)
- 8. Plan Lack of communication between employees Technological advancements to create a better work flow Servers and host are unable to The increase use of technology will increase productivity and advance clarity to the establishment. New advancements to a headset system. PDCA
- 10. Q&A