This Presentation has been made for an internship report based on the Customer satisfaction category of IDLC FINANCE.

3. In the course of the past 30 years the IDLC group has become the biggest multi-product
multi segment Non-banking financial institution in Bangladesh and one of the blue chip
companies on local stock markets. The single product leasing which started in 1985 with
five staff members has today evolved into a multi-product $750 million business which
has diversified into the corporate, SME, Retail and capital market segments.
Today IDLC is represented in 48 branches and in towns with more than 1,300 employees.
Since 2011, the IDLC group has embarked on a journey to grow its capabilities and
become larger and better than ever before. They launch new technology, new
products, new branch, new sales, Channels etc. In 2014 the Company began
leveraging these investments and seriously stepped up business.

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