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Negotiating Skills Overview
1.
OVERVIEW NEGOTIATING SKILLS Aloke Chatterjee Moss and Hue
2.
ROUTE Stage of transaction Prospect’s interest in the outcome Application of techniques Methods of influencing Handling objections
3.
DEAL NEGOTIATIONS parties being set to operate in opposite directions, effective deal negotiations are conducted by combining and putting in action multiple structured processes of influencing FOUR WIN‐RESULT QUESTIONS 1. What important results can the deal accomplish for you 2. What important results can the deal accomplish for the investor 3.
What does the result mean to you personally 4. What will the result mean to the decision influences of the investor personally
4.
NEGOTIATION My Personal Takeaway
5.
DEAL MANAGEMENT PROCESS Stages of Transaction
6.
What do the investor’s ‘look for’ in an entrepreneur PROFILE OF AN IDEAL ENTREPRENEUR (LEADER AND NOT PROMOTER) CHARACTERISTICS DESCRIPTION 1. Vision Business plan and scalability embodies how current realities will effect business life cycle and plausible future 2. Optimism Immensely
fuelled by passion for break through (s), whether in the market, with stakeholders, employees, etc. Appreciation for inclusiveness and possibilities are the cornerstones of his openness and learning 3. Knowledge Chosen a space of development for breakthrough growth (could be disruptive) and has already created a perception of awe (or current initiatives are taking that direction) among users, non‐users and large players in the market 4. Pragmatism Set up an organisation with business and operating processes which are efficient and easy to deal with and gained customer loyalty by focusing on value adds. Management processes indicate conviction and cultural authenticity in delegation, business excellence and sustainability 5. Integrity Shows ethical standards in collaborations, stakeholder management, customer delivery, and environmental
7.
CREATE PROFILE OF AN IDEAL INVESTOR
8.
MOTHER OF ALL ASSUMPTIONS All revenue assumptions generally converge to one product How would you like to express the core assumptions of your business?
9.
INTEREST BASED NEGOTIATION IS A PROCESS OF SKILLED DISCUSSION AND A DIALOGUE Dialogue is discussing of matter and sentiments behind the assumptions. An ‘Interest generating’ inquiry technique can come to use for this purpose
10.
… it is a “convergent‐divergent” flow of inquiry to arrive at a common mindset of the context of negotiation
11.
HANDLING OBJECTIONS a process of separating the objection into categories to apply suitable methods for ease of leading to agreement
12.
USEFUL METHODS FOR INTEREST BASED NEGOTIATION Size of the pie is irrelevant First to make an offer Conviction and not over confidence Frame of choices are based on business value Includes scenarios beyond current situation Thoughtful Assumptions and not blind bets Happy to be to appeased Check the contrasts
13.
THANK YOU