1) Hero MotoCorp is the world's largest motorcycle company formed from a joint venture between Hero Group and Honda Motor Company in 1984.
2) In the 1980s, Hero Honda introduced fuel-efficient motorcycles using Japanese technology which were hugely popular in India. The company continues to be a leader in manufacturing and sales.
3) With three manufacturing plants, Hero MotoCorp produces around 3 million bikes per year and has a large dealership network across India to support sales and service needs.
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Hero MotoCorp Sales and Marketing
1. H E R O M O T O C O R P L T D .
• S AL E S AN D MARK E TIN G
• P RE S E N TE D B Y; MD AS IF
• B . COM( H ) 5 TH S E ME S TE R
2. INTRODUCTION
Hero MotoCorpisthe World'ssinglelargest two-wheeler motorcycle company. Honda Motor
Company of Japan and the Hero Groupentereda joint venture to setup Hero Honda MotorsLimited
in 1984. Thejoint venture between India'sHero Groupand Honda Motor Company, Japanhas not
only created the world'ssingle largest two-wheeler company but also oneof the most successful
joint ventures worldwide. HeroMotoCorpLtd. formerlyknown as Hero Honda isworld's largest
Two-Wheeler company.
1980s Hero Honda introducedlow cost- and fuel-efficientbikes in India. TheJapanese technology
which
came fromtheir Japanesepartner "Honda" in the Hero motorcycles made it a hugehit inIndian
market. The company continued to use the same technology till they parted ways with Honda. The
company offerswiderange of two wheelers includingmotor cycles and scooters.With its three
manufacturing
plants located at Haridwar, Gurgaonand Dharuhera,Herochurnsout approx. 3 million bikesin a
year.
Not only in manufacturingthe company is a real "hero"in customer service also with a huge
network ofabout 3000 dealershipsand service centers acrosscountry.
3. REVIEW OF
LITERATURE
• CONSUMER BUYING BEHAVIOUR:
• The main aim of marketingis meet and satisfy target
customers need and wants buyer behavior refers to the
peoples or organization conduct activities and together
with the impact of various influence on them towards
makingdecision on purchase of product and service in a
market.The field of consumer behavior studies how
individuals, groups and organization select, buy, use and
dispose of goods, service,
• idea, or experience to satisfy their needs and desires
understanding consumer behavior and knowing
customer is never simple. The wealth of products and
service produced in a country make us economystrong.
The behavior of human being during the purchase is
being termedas –Buyer Behavior. Customer says one
thing but do another. They maynot be in touch with their
deeper motivations. They are responding to influences
that change their mind at the last minute.
4. RESEARCHMETHODOLOGY
RESEARCH METHODOLOGY:
Section A: Objective
1. To know customer behavior for purchase of hero MotoCorp bike
2. To identify the factor which influences on customer decision
3. To know which medium play important role for purchasing bike.
SectionB:ResearchPlan
• Section A: Objective
• 1. To know customer behavior for purchase of hero MotoCorp bike
• 2. To identify the factor which influences on customer decision
• 3. To know which medium play important role for purchasing bike.
Research Design Descriptive
RESEARCHMETHOD USED Survey
Research TechniqueUsed
QUESTIONNAIRE
Data Collection Location) Okhla
Sampling Plan Convenience
Sample Size 39
SECTION B; RESEARCH PLAN
5. RESEARCHOBJECTIVE
. To analyze buyer's behavior before purchasing a product from Hero
MotoCorp.
• →To learn more facts and knowledge about the company.
• → To analyze the marketing strategies used are effective and
beneficial to the
• → To understand factors that influence the purchase decision.
6. COMPANY PROFILE
• TECHNOLOGY
In the 1980's Hero Honda pioneered the introductionof fuel-efficient,
environment friendly four-stroke motorcycles in the country. Today, Hero
MotoCorp continues to be technology pioneer. It became the first
company to launchthe Fuel Injection (FI) technology in Indian
motorcycles,with the launch of the GlamourFI in June 2006.
PRODUCTS
Hero MotoCorp's product range includes variety of motorcycles that have
set the industry standards across all the market segments.The company
also startedmanufacturingscooter in 2006. Hero MotoCorp offers large
no. of products and caters to wide variety of requirements across all the
segments.
7. • DISTRIBUTION
The Company's growthin the two wheeler market in India is the result of
an intrinsicabilityto increasereach in new geographies and growth
markets.Hero MotoCorp's extensive sales and service network now
spans close to 4500 customertouch points. These comprise a mix of
authorizeddealerships,Service & Spare Parts outlets, and dealer –
appoinment outlets across the company.
• BRAND
The company has been continuouslyinvesting in brand building utilizing
not only the new product launch and new campaignlaunchopportunities
but alsothrough innovativemarketing initiativesrevolving around cricket,
entertainmentand ground- level activation.
8. LIMITATIONOF STUDY
• During conducting period of this training, I come across following limitations.
• Very often responded do not express their true feelings. In such case their habit, preference, practice cannot
be assessed correctly.
• Some of the respondents refuse to give the important information best known to them.
• . Lack of experience.
• However, in spite of the limitations all the efforts have been put to make the report correct, genuine, and
fulfilling the objectives of the reports.
• Limitations of the study:
• During conducting period of this training, I come across following limitations.
• Very often responded do not express their true feelings. In such case their habit, preference, practice cannot
be assessed correctly.
• Some of the respondents refuse to give the important information best known to them.
• . Lack of experience.
• However, in spite of the limitations all the efforts have been put to make the report correct, genuine, and
fulfilling the objectives of the reports.
9. CONCLUSION
• Most of the people know Hero motor crop Ltd.
• Most of the people purchase bike on the basis of brand.
• Most of the people like High Mileage bike.
• Most of the people like Splendor of Hero motor crop Ltd.