1. first in mortgage settlement
satisfaction
Need more from your Mortgage
Processing Provider?
LoanCloser offers far superior customer
service than any other mortgage service
provider.
Find out how…
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loancloser.com.au 1300 705 933

2. Autumn 2012 LCnews
Ticking the boxes
LoanCloser has been at the forefront of post-approval technology and system
innovation for the past decade. Our investment in Technology has been
substantial over these years and our investment continues today. By using only
the best technology available it has allowed us to create a collaborative system,
which Lenders and their Borrowers benefit greatly.
Communication with your Borrowers is paramount in this industry. Traditionally,
communication in the mortgage process has been in the form of face to face,
Phone calls or snail mail. Yes we still do these things today, however the web has
delivered an expectation of social media . This affects almost all aspects of our
lives, including how we do business. LoanCloser provides that medium in the
mortgage process and its adaptation is exponential.
T Our control room for each mortgage transaction is an electronic file enabling all
r parties to converse. Recently we have added Email and SMS reply. You may say
“That’s nothing new”, well no its not but what if that email or SMS message
a received or sent is simultaneously stored and notified in the electronic file. That’s
n what LoanCloser can now do so as to provide a complete audit trail of the whole
s transaction. That is a first.
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a Because our system is collaborative, communication is Pro-Active and means
you are able to answer a Borrowers query before they even ask!
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e In next seasons issue of LoanCloser News we will be bringing you some exciting
n news on the further developments we have made to the system. Stay tuned!
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y Let us show you how we can improve your mortgage processing
dramatically.
loancloser.com.au 1300 705 933