SlideShare a Scribd company logo
1 of 8
Spa My Blend By Clarins at the
Royal Monceau
Livia David
Mathieu Chanoux
MBA 2 A
Our concept
• We propose to our guests to have a tailored
package according to their wishes
• My Blend concept (which is luxury spa) relies
on the adaptation of the treatments to the
guests
Target Audience
• Guests of the Hotel: Creation of their own
package that they can simply collect at the
spa and benefit from some exclusive discount
• Feminine affluent clientele, in the research of
exclusity, luxurious and relaxing environment

• External guests: Application that will lead them
to get to know the products by offering a
certain accessibility
Strategy
• Ensuring customer loyalty for both business
and leisure guests

• Being in the same time luxurious and
accessible in the customers’ mind
• Creating a « community » of Spa My Blend
Clarins lovers, that will offer positive
feedback for the brand name
Offer and Promotion
• An application that will enable them to create
their own products on the basis of the Clarins
Essence of the Royal Monceau
• Promotional brochures provided to raise the
awareness of inhouse guests

• Using the official website and social media
pages (Facebook, Twitter) to promote the
application
Localization & Digital platforms
• Google Maps : Ensuring the visibility of the Royal
Monceau or Clarins products for our target
audience (ad word)
• Foursquare : For 25 check-ins, the special
package created by the guest will be
complementary.
• « My Clarins » : Our application, free of access
and charge advertised through digital channels
How to spread the word?
• The spa will keep a database of each
guests package to ensure the follow-up and
sustainability of the project
• We can also introduce the principle of
sponsorship : linked to foursquare, if a guest
gather a certain amount of peole coming
to the spa, he will be rewarded accordingly.
SoLoMo Stucture

More Related Content

Similar to Spa my blend by clarins at the royal monceau

Solomo spa le fouquet's
Solomo spa le fouquet'sSolomo spa le fouquet's
Solomo spa le fouquet'sViktoriiaK
 
Marketing and Promotion for Tourist Vendors
Marketing and Promotion for Tourist VendorsMarketing and Promotion for Tourist Vendors
Marketing and Promotion for Tourist VendorsJustMonelle
 
Ritz Carlton
Ritz CarltonRitz Carlton
Ritz Carltontarpnasty
 
Clarins CRM Strategy Project
Clarins CRM Strategy ProjectClarins CRM Strategy Project
Clarins CRM Strategy ProjectMaxime Krantz
 
Sav Luxury Watches Michel Grand 2008
Sav Luxury Watches   Michel Grand 2008Sav Luxury Watches   Michel Grand 2008
Sav Luxury Watches Michel Grand 2008Michel Grand
 
Nick Cooper
Nick CooperNick Cooper
Nick CooperMRS
 
Mc donald's by Dr.Tamer Elaried
Mc donald's by Dr.Tamer ElariedMc donald's by Dr.Tamer Elaried
Mc donald's by Dr.Tamer ElariedTamer El-Aried
 
Ch direct experiential marketing strategy
Ch direct experiential marketing strategyCh direct experiential marketing strategy
Ch direct experiential marketing strategyChris Fiifi Johnson
 
Incentives
IncentivesIncentives
Incentivesezholmes
 
The LINKS India - Customer Journey Strategy
The LINKS India - Customer Journey Strategy The LINKS India - Customer Journey Strategy
The LINKS India - Customer Journey Strategy The LINKS India Pvt Ltd
 
Content marketing strategy for Travel idustry
Content marketing strategy for Travel idustryContent marketing strategy for Travel idustry
Content marketing strategy for Travel idustryAkshayBaskar
 
Service marketing_group_3_presentation_2013 (Ritz Carlton Jakarta Mega Kunin...
 Service marketing_group_3_presentation_2013 (Ritz Carlton Jakarta Mega Kunin... Service marketing_group_3_presentation_2013 (Ritz Carlton Jakarta Mega Kunin...
Service marketing_group_3_presentation_2013 (Ritz Carlton Jakarta Mega Kunin...herry3008
 
5 Tactics for Promoting Utility Customer Self-Service Solutions
5 Tactics for Promoting Utility Customer Self-Service Solutions5 Tactics for Promoting Utility Customer Self-Service Solutions
5 Tactics for Promoting Utility Customer Self-Service SolutionsiFactor
 
Hospitality Marketing Concepts (HMC) overview
Hospitality Marketing Concepts (HMC) overviewHospitality Marketing Concepts (HMC) overview
Hospitality Marketing Concepts (HMC) overviewPeter Gorla
 
Fd presentation engish 2 14.5.13
Fd presentation engish 2 14.5.13Fd presentation engish 2 14.5.13
Fd presentation engish 2 14.5.13formuladomina
 
Omnichannel marketing strategy is the game-changer for every marketer!
Omnichannel marketing strategy is the game-changer for every marketer!Omnichannel marketing strategy is the game-changer for every marketer!
Omnichannel marketing strategy is the game-changer for every marketer!Raghu KLN
 

Similar to Spa my blend by clarins at the royal monceau (20)

Solomo spa le fouquet's
Solomo spa le fouquet'sSolomo spa le fouquet's
Solomo spa le fouquet's
 
Solomo spa le fouquet's
Solomo spa le fouquet'sSolomo spa le fouquet's
Solomo spa le fouquet's
 
Marketing and Promotion for Tourist Vendors
Marketing and Promotion for Tourist VendorsMarketing and Promotion for Tourist Vendors
Marketing and Promotion for Tourist Vendors
 
Ritz Carlton
Ritz CarltonRitz Carlton
Ritz Carlton
 
Clarins CRM Strategy Project
Clarins CRM Strategy ProjectClarins CRM Strategy Project
Clarins CRM Strategy Project
 
D1
D1D1
D1
 
Sav Luxury Watches Michel Grand 2008
Sav Luxury Watches   Michel Grand 2008Sav Luxury Watches   Michel Grand 2008
Sav Luxury Watches Michel Grand 2008
 
Mc donald's
Mc donald'sMc donald's
Mc donald's
 
Nick Cooper
Nick CooperNick Cooper
Nick Cooper
 
Mc donald's by Dr.Tamer Elaried
Mc donald's by Dr.Tamer ElariedMc donald's by Dr.Tamer Elaried
Mc donald's by Dr.Tamer Elaried
 
Mc donald's
Mc donald'sMc donald's
Mc donald's
 
Ch direct experiential marketing strategy
Ch direct experiential marketing strategyCh direct experiential marketing strategy
Ch direct experiential marketing strategy
 
Incentives
IncentivesIncentives
Incentives
 
The LINKS India - Customer Journey Strategy
The LINKS India - Customer Journey Strategy The LINKS India - Customer Journey Strategy
The LINKS India - Customer Journey Strategy
 
Content marketing strategy for Travel idustry
Content marketing strategy for Travel idustryContent marketing strategy for Travel idustry
Content marketing strategy for Travel idustry
 
Service marketing_group_3_presentation_2013 (Ritz Carlton Jakarta Mega Kunin...
 Service marketing_group_3_presentation_2013 (Ritz Carlton Jakarta Mega Kunin... Service marketing_group_3_presentation_2013 (Ritz Carlton Jakarta Mega Kunin...
Service marketing_group_3_presentation_2013 (Ritz Carlton Jakarta Mega Kunin...
 
5 Tactics for Promoting Utility Customer Self-Service Solutions
5 Tactics for Promoting Utility Customer Self-Service Solutions5 Tactics for Promoting Utility Customer Self-Service Solutions
5 Tactics for Promoting Utility Customer Self-Service Solutions
 
Hospitality Marketing Concepts (HMC) overview
Hospitality Marketing Concepts (HMC) overviewHospitality Marketing Concepts (HMC) overview
Hospitality Marketing Concepts (HMC) overview
 
Fd presentation engish 2 14.5.13
Fd presentation engish 2 14.5.13Fd presentation engish 2 14.5.13
Fd presentation engish 2 14.5.13
 
Omnichannel marketing strategy is the game-changer for every marketer!
Omnichannel marketing strategy is the game-changer for every marketer!Omnichannel marketing strategy is the game-changer for every marketer!
Omnichannel marketing strategy is the game-changer for every marketer!
 

Recently uploaded

Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
Build your next Gen AI Breakthrough - April 2024
Build your next Gen AI Breakthrough - April 2024Build your next Gen AI Breakthrough - April 2024
Build your next Gen AI Breakthrough - April 2024Neo4j
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationSlibray Presentation
 
Bluetooth Controlled Car with Arduino.pdf
Bluetooth Controlled Car with Arduino.pdfBluetooth Controlled Car with Arduino.pdf
Bluetooth Controlled Car with Arduino.pdfngoud9212
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024The Digital Insurer
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...Fwdays
 
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptxMaking_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptxnull - The Open Security Community
 
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Wonjun Hwang
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptxLBM Solutions
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitecturePixlogix Infotech
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksSoftradix Technologies
 
costume and set research powerpoint presentation
costume and set research powerpoint presentationcostume and set research powerpoint presentation
costume and set research powerpoint presentationphoebematthew05
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsMark Billinghurst
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsAndrey Dotsenko
 

Recently uploaded (20)

Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
Build your next Gen AI Breakthrough - April 2024
Build your next Gen AI Breakthrough - April 2024Build your next Gen AI Breakthrough - April 2024
Build your next Gen AI Breakthrough - April 2024
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck Presentation
 
Bluetooth Controlled Car with Arduino.pdf
Bluetooth Controlled Car with Arduino.pdfBluetooth Controlled Car with Arduino.pdf
Bluetooth Controlled Car with Arduino.pdf
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
DMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special EditionDMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special Edition
 
My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
 
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptxMaking_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
 
The transition to renewables in India.pdf
The transition to renewables in India.pdfThe transition to renewables in India.pdf
The transition to renewables in India.pdf
 
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptx
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC Architecture
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other Frameworks
 
costume and set research powerpoint presentation
costume and set research powerpoint presentationcostume and set research powerpoint presentation
costume and set research powerpoint presentation
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR Systems
 
Vulnerability_Management_GRC_by Sohang Sengupta.pptx
Vulnerability_Management_GRC_by Sohang Sengupta.pptxVulnerability_Management_GRC_by Sohang Sengupta.pptx
Vulnerability_Management_GRC_by Sohang Sengupta.pptx
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
 

Spa my blend by clarins at the royal monceau

  • 1. Spa My Blend By Clarins at the Royal Monceau Livia David Mathieu Chanoux MBA 2 A
  • 2. Our concept • We propose to our guests to have a tailored package according to their wishes • My Blend concept (which is luxury spa) relies on the adaptation of the treatments to the guests
  • 3. Target Audience • Guests of the Hotel: Creation of their own package that they can simply collect at the spa and benefit from some exclusive discount • Feminine affluent clientele, in the research of exclusity, luxurious and relaxing environment • External guests: Application that will lead them to get to know the products by offering a certain accessibility
  • 4. Strategy • Ensuring customer loyalty for both business and leisure guests • Being in the same time luxurious and accessible in the customers’ mind • Creating a « community » of Spa My Blend Clarins lovers, that will offer positive feedback for the brand name
  • 5. Offer and Promotion • An application that will enable them to create their own products on the basis of the Clarins Essence of the Royal Monceau • Promotional brochures provided to raise the awareness of inhouse guests • Using the official website and social media pages (Facebook, Twitter) to promote the application
  • 6. Localization & Digital platforms • Google Maps : Ensuring the visibility of the Royal Monceau or Clarins products for our target audience (ad word) • Foursquare : For 25 check-ins, the special package created by the guest will be complementary. • « My Clarins » : Our application, free of access and charge advertised through digital channels
  • 7. How to spread the word? • The spa will keep a database of each guests package to ensure the follow-up and sustainability of the project • We can also introduce the principle of sponsorship : linked to foursquare, if a guest gather a certain amount of peole coming to the spa, he will be rewarded accordingly.